Recover your email messages
Are messages missing that you believe should be in your Yahoo Mail?
Is it possible that they are in a different folder?
If you know the sender’s name or when the email arrived...
...try sorting the folder to make the message easier to find
Try searching for anything you can remember about the message
Make sure a filter isn’t sending messages to the wrong folder by mistake
If messages are still missing, we can try to restore them
but with no guarantee that we can recover specific emails
We will reset your mailbox back to the last time you saw the missing messages
We can try to restore emails lost within the last 7 days
We can’t restore email older than 7 days
Let’s say you last saw the messages 3 days ago
Messages from 3 to 7 days ago might be restored
Messages more recent than 3 days will be permanently deleted
Back up any of these messages you want to keep before you ask us to restore your email!
Back up emails by forwarding them to another email address
Save Yahoo Messenger conversations by copying them to text files
Are your important recent messages backed up?
Then you’re ready to submit your mail restore request
Click the gear icon
Select Help
Enter SLN2552 in the search box, exactly as shown
Click Search Help
First read this help page completely
Then click the Restore Request link or button
Select the option that best describes your situation
Select the number of hours or days that have passed since you last saw the missing messages
Remember—any messages you’ve received since this point in time will be deleted!
Enter the security code
Submit your request
We have your request!
You should see your mailbox restored in about 24 hours