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Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.86,0:00:01.98,Default,,0000,0000,0000,,Hi everyone!
Dialogue: 0,0:00:01.98,0:00:04.09,Default,,0000,0000,0000,,This is Lexi and Ella and together we will
Dialogue: 0,0:00:04.09,0:00:06.80,Default,,0000,0000,0000,,be talking about universal vs. inclusive design—
Dialogue: 0,0:00:06.80,0:00:08.62,Default,,0000,0000,0000,,what they mean, how they're different,
Dialogue: 0,0:00:08.68,0:00:10.02,Default,,0000,0000,0000,,and why they matter.
Dialogue: 0,0:00:10.02,0:00:11.17,Default,,0000,0000,0000,,Here's a quick look at what we'll be
Dialogue: 0,0:00:11.17,0:00:11.96,Default,,0000,0000,0000,,covering today.
Dialogue: 0,0:00:11.96,0:00:13.79,Default,,0000,0000,0000,,First, we'll introduce the two design philosophies,
Dialogue: 0,0:00:13.79,0:00:15.54,Default,,0000,0000,0000,,and explain the articles we chose.
Dialogue: 0,0:00:15.54,0:00:17.34,Default,,0000,0000,0000,,Then, we'll break down universal and inclusive
Dialogue: 0,0:00:17.34,0:00:18.81,Default,,0000,0000,0000,,design individually with examples,
Dialogue: 0,0:00:18.81,0:00:19.97,Default,,0000,0000,0000,,compare and contrast them,
Dialogue: 0,0:00:19.97,0:00:21.49,Default,,0000,0000,0000,,and wrap up with a summary of what we
Dialogue: 0,0:00:21.49,0:00:22.95,Default,,0000,0000,0000,,learned and why it matters.
Dialogue: 0,0:00:22.95,0:00:24.53,Default,,0000,0000,0000,,Design plays a huge role in how we
Dialogue: 0,0:00:24.53,0:00:25.73,Default,,0000,0000,0000,,interact with the world.
Dialogue: 0,0:00:25.73,0:00:27.16,Default,,0000,0000,0000,,Whether that's through technology,
Dialogue: 0,0:00:27.16,0:00:28.92,Default,,0000,0000,0000,,public spaces, learning environments,
Dialogue: 0,0:00:28.92,0:00:29.91,Default,,0000,0000,0000,,and even everyday objects.
Dialogue: 0,0:00:29.91,0:00:31.57,Default,,0000,0000,0000,,When design is done well,
Dialogue: 0,0:00:31.57,0:00:33.40,Default,,0000,0000,0000,,it creates access and opportunities.
Dialogue: 0,0:00:33.40,0:00:34.55,Default,,0000,0000,0000,,When it is done poorly,
Dialogue: 0,0:00:34.55,0:00:36.17,Default,,0000,0000,0000,,or without diverse users in mind,
Dialogue: 0,0:00:36.17,0:00:37.46,Default,,0000,0000,0000,,it creates barriers.
Dialogue: 0,0:00:37.46,0:00:39.50,Default,,0000,0000,0000,,Universal and inclusive design are both
Dialogue: 0,0:00:39.50,0:00:40.76,Default,,0000,0000,0000,,approaches that aim
Dialogue: 0,0:00:40.76,0:00:43.21,Default,,0000,0000,0000,,to make experiences better for more people
Dialogue: 0,0:00:43.21,0:00:44.63,Default,,0000,0000,0000,,but they take slightly different routes
Dialogue: 0,0:00:44.63,0:00:45.56,Default,,0000,0000,0000,,to get there.
Dialogue: 0,0:00:45.56,0:00:47.45,Default,,0000,0000,0000,,For these ideas, we read three main articles.
Dialogue: 0,0:00:47.45,0:00:49.26,Default,,0000,0000,0000,,The first, "Supercrips Don't Fly: Technical
Dialogue: 0,0:00:49.26,0:00:51.34,Default,,0000,0000,0000,,Communication to Support Ordinary Lives
Dialogue: 0,0:00:51.34,0:00:52.77,Default,,0000,0000,0000,,of People with Disabilities"
Dialogue: 0,0:00:52.77,0:00:53.90,Default,,0000,0000,0000,,was about disability and
Dialogue: 0,0:00:53.90,0:00:55.41,Default,,0000,0000,0000,,technical communication.
Dialogue: 0,0:00:55.41,0:00:56.63,Default,,0000,0000,0000,,It challenged us to think about how
Dialogue: 0,0:00:56.63,0:00:58.04,Default,,0000,0000,0000,,language, social contexts, and
Dialogue: 0,0:00:58.04,0:00:59.32,Default,,0000,0000,0000,,assumptions shape the way we
Dialogue: 0,0:00:59.32,0:01:00.63,Default,,0000,0000,0000,,design and communicate.
Dialogue: 0,0:01:00.63,0:01:02.34,Default,,0000,0000,0000,,One big takeaway from our class reading
Dialogue: 0,0:01:02.34,0:01:04.17,Default,,0000,0000,0000,,is that standardization, especially
Dialogue: 0,0:01:04.17,0:01:05.36,Default,,0000,0000,0000,,in technical communication, can
Dialogue: 0,0:01:05.36,0:01:07.26,Default,,0000,0000,0000,,unintentionally exclude people.
Dialogue: 0,0:01:07.26,0:01:09.34,Default,,0000,0000,0000,,For example, assuming everyone can read
Dialogue: 0,0:01:09.34,0:01:10.99,Default,,0000,0000,0000,,small print or access a website with no
Dialogue: 0,0:01:10.99,0:01:12.91,Default,,0000,0000,0000,,captions, means some users get left out.
Dialogue: 0,0:01:12.91,0:01:14.52,Default,,0000,0000,0000,,The article also points out that
Dialogue: 0,0:01:14.52,0:01:16.13,Default,,0000,0000,0000,,technical communication often comes from
Dialogue: 0,0:01:16.13,0:01:17.80,Default,,0000,0000,0000,,a normalizing gaze, meaning it defines
Dialogue: 0,0:01:17.80,0:01:19.51,Default,,0000,0000,0000,,what's normal and anything else becomes a
Dialogue: 0,0:01:19.51,0:01:20.83,Default,,0000,0000,0000,,problem to be fixed.
Dialogue: 0,0:01:20.83,0:01:22.64,Default,,0000,0000,0000,,But disability isn't just an individual
Dialogue: 0,0:01:22.64,0:01:24.37,Default,,0000,0000,0000,,issue, it's shaped by our environment,
Dialogue: 0,0:01:24.37,0:01:26.05,Default,,0000,0000,0000,,our systems, and our design choices.
Dialogue: 0,0:01:26.05,0:01:28.29,Default,,0000,0000,0000,,The second one of the articles we found
Dialogue: 0,0:01:28.29,0:01:29.95,Default,,0000,0000,0000,,to support our topic is called
Dialogue: 0,0:01:29.95,0:01:32.37,Default,,0000,0000,0000,,"A New Normal in Inclusive, Usable Online
Dialogue: 0,0:01:32.37,0:01:33.86,Default,,0000,0000,0000,,Learning Experiences."
Dialogue: 0,0:01:33.86,0:01:36.22,Default,,0000,0000,0000,,This article showcased how inclusive
Dialogue: 0,0:01:36.22,0:01:38.01,Default,,0000,0000,0000,,design can make online education
Dialogue: 0,0:01:38.01,0:01:40.11,Default,,0000,0000,0000,,more accessible, not just by adding tools
Dialogue: 0,0:01:40.11,0:01:41.73,Default,,0000,0000,0000,,like captions, but by rethinking how we
Dialogue: 0,0:01:41.73,0:01:43.69,Default,,0000,0000,0000,,deliver content in the first place.
Dialogue: 0,0:01:43.69,0:01:45.82,Default,,0000,0000,0000,,The third titled, "Universal Design, Inclusive
Dialogue: 0,0:01:45.82,0:01:47.89,Default,,0000,0000,0000,,Design, Accessible Design..." helped us
Dialogue: 0,0:01:47.89,0:01:49.63,Default,,0000,0000,0000,,understand the definitions and overlaps
Dialogue: 0,0:01:49.63,0:01:50.93,Default,,0000,0000,0000,,of each design type, especially
Dialogue: 0,0:01:50.93,0:01:52.04,Default,,0000,0000,0000,,in the context of education
Dialogue: 0,0:01:52.04,0:01:53.04,Default,,0000,0000,0000,,and technology.
Dialogue: 0,0:01:53.04,0:01:54.86,Default,,0000,0000,0000,,Let's start with universal design.
Dialogue: 0,0:01:54.86,0:01:57.08,Default,,0000,0000,0000,,Universal design is all about designing
Dialogue: 0,0:01:57.08,0:01:58.94,Default,,0000,0000,0000,,something that works well for everyone
Dialogue: 0,0:01:58.94,0:02:00.27,Default,,0000,0000,0000,,without needing extra changes
Dialogue: 0,0:02:00.27,0:02:01.37,Default,,0000,0000,0000,,or accommodations.
Dialogue: 0,0:02:01.37,0:02:03.06,Default,,0000,0000,0000,,It's about creating one solution that works
Dialogue: 0,0:02:03.06,0:02:04.68,Default,,0000,0000,0000,,for as many people as possible from
Dialogue: 0,0:02:04.68,0:02:06.06,Default,,0000,0000,0000,,the very beginning.
Dialogue: 0,0:02:06.06,0:02:07.13,Default,,0000,0000,0000,,The goal is to make products
Dialogue: 0,0:02:07.13,0:02:08.95,Default,,0000,0000,0000,,and environments inherently accessible
Dialogue: 0,0:02:08.95,0:02:10.84,Default,,0000,0000,0000,,so that people of all abilities can use them
Dialogue: 0,0:02:10.84,0:02:11.82,Default,,0000,0000,0000,,from the start.
Dialogue: 0,0:02:11.82,0:02:14.02,Default,,0000,0000,0000,,Think about curb cuts on sidewalks.
Dialogue: 0,0:02:14.02,0:02:15.72,Default,,0000,0000,0000,,They help people using wheelchairs
Dialogue: 0,0:02:15.72,0:02:17.09,Default,,0000,0000,0000,,but also parents with strollers
Dialogue: 0,0:02:17.09,0:02:18.76,Default,,0000,0000,0000,,or travelers with rolling suitcases.
Dialogue: 0,0:02:18.76,0:02:20.83,Default,,0000,0000,0000,,That's universal design in action.
Dialogue: 0,0:02:20.83,0:02:22.39,Default,,0000,0000,0000,,It benefits everyone.
Dialogue: 0,0:02:22.39,0:02:24.09,Default,,0000,0000,0000,,Here are some additional examples
Dialogue: 0,0:02:24.09,0:02:25.06,Default,,0000,0000,0000,,of universal design.
Dialogue: 0,0:02:25.06,0:02:26.78,Default,,0000,0000,0000,,One great example is closed captions
Dialogue: 0,0:02:26.78,0:02:28.18,Default,,0000,0000,0000,,on videos. They were originally
Dialogue: 0,0:02:28.18,0:02:29.30,Default,,0000,0000,0000,,designed for deaf or hard-of-hearing
Dialogue: 0,0:02:29.30,0:02:30.97,Default,,0000,0000,0000,,individuals, but now they help people
Dialogue: 0,0:02:30.97,0:02:32.69,Default,,0000,0000,0000,,watching in noisy environments, learning
Dialogue: 0,0:02:32.69,0:02:34.93,Default,,0000,0000,0000,,a new language, or trying to focus better.
Dialogue: 0,0:02:34.93,0:02:36.07,Default,,0000,0000,0000,,Handheld showers are another form
Dialogue: 0,0:02:36.07,0:02:37.51,Default,,0000,0000,0000,,of universal design.
Dialogue: 0,0:02:37.51,0:02:38.68,Default,,0000,0000,0000,,And then there's voice-to-text
Dialogue: 0,0:02:38.68,0:02:40.64,Default,,0000,0000,0000,,technology. That's universal design in action.
Dialogue: 0,0:02:40.64,0:02:43.01,Default,,0000,0000,0000,,It benefits everyone. It's guided by the idea
Dialogue: 0,0:02:43.01,0:02:44.08,Default,,0000,0000,0000,,that accessiblity shouldn't be an
Dialogue: 0,0:02:44.08,0:02:45.23,Default,,0000,0000,0000,,afterthought. It should be
Dialogue: 0,0:02:45.23,0:02:46.46,Default,,0000,0000,0000,,built in from the start.
Dialogue: 0,0:02:46.46,0:02:48.55,Default,,0000,0000,0000,,Now let's talk about inclusive design.
Dialogue: 0,0:02:48.55,0:02:50.16,Default,,0000,0000,0000,,Inclusive design, on the other hand,
Dialogue: 0,0:02:50.16,0:02:51.62,Default,,0000,0000,0000,,focuses on actively including
Dialogue: 0,0:02:51.62,0:02:53.41,Default,,0000,0000,0000,,diverse users—especially those who
Dialogue: 0,0:02:53.41,0:02:55.39,Default,,0000,0000,0000,,might normally be excluded.
Dialogue: 0,0:02:55.39,0:02:57.23,Default,,0000,0000,0000,,That means listening to disabled users,
Dialogue: 0,0:02:57.23,0:02:58.80,Default,,0000,0000,0000,,people with different cultural backgrounds,
Dialogue: 0,0:02:58.80,0:03:00.42,Default,,0000,0000,0000,,and people with varying experiences
Dialogue: 0,0:03:00.42,0:03:02.54,Default,,0000,0000,0000,,before you even start designing.
Dialogue: 0,0:03:02.54,0:03:04.23,Default,,0000,0000,0000,,Rather than designing one thing for all,
Dialogue: 0,0:03:04.23,0:03:06.23,Default,,0000,0000,0000,,inclusive design often involves flexibility—
Dialogue: 0,0:03:06.23,0:03:08.38,Default,,0000,0000,0000,,offering options or customization
Dialogue: 0,0:03:08.38,0:03:10.53,Default,,0000,0000,0000,,so more people can benefit.
Dialogue: 0,0:03:10.53,0:03:12.75,Default,,0000,0000,0000,,Inclusive design recognizes that
Dialogue: 0,0:03:12.75,0:03:15.20,Default,,0000,0000,0000,,people experience the world differently
Dialogue: 0,0:03:15.20,0:03:17.31,Default,,0000,0000,0000,,and those differences matter. It's not
Dialogue: 0,0:03:17.31,0:03:18.92,Default,,0000,0000,0000,,just about fixing a problem, but
Dialogue: 0,0:03:18.92,0:03:20.62,Default,,0000,0000,0000,,reframing the process.
Dialogue: 0,0:03:20.62,0:03:22.42,Default,,0000,0000,0000,,For example, these Nike shoes
Dialogue: 0,0:03:22.42,0:03:24.82,Default,,0000,0000,0000,,were designed with input from disabled
Dialogue: 0,0:03:24.82,0:03:26.77,Default,,0000,0000,0000,,individuals. The result is a shoe that's
Dialogue: 0,0:03:26.77,0:03:28.76,Default,,0000,0000,0000,,easier to put on and take off.
Dialogue: 0,0:03:28.76,0:03:30.10,Default,,0000,0000,0000,,Braille menus at restaurants are
Dialogue: 0,0:03:30.10,0:03:31.71,Default,,0000,0000,0000,,another great example.
Dialogue: 0,0:03:31.71,0:03:33.05,Default,,0000,0000,0000,,Here's some more examples of
Dialogue: 0,0:03:33.05,0:03:33.94,Default,,0000,0000,0000,,inclusive design.
Dialogue: 0,0:03:33.94,0:03:35.91,Default,,0000,0000,0000,,ASL interpreters at events, performances,
Dialogue: 0,0:03:35.91,0:03:37.59,Default,,0000,0000,0000,,or public briefings allow deaf individuals
Dialogue: 0,0:03:37.59,0:03:39.57,Default,,0000,0000,0000,,access to real-time information without
Dialogue: 0,0:03:39.57,0:03:41.07,Default,,0000,0000,0000,,relying on secondhand summaries or
Dialogue: 0,0:03:41.07,0:03:42.08,Default,,0000,0000,0000,,captions.
Dialogue: 0,0:03:42.08,0:03:43.61,Default,,0000,0000,0000,,Another example is pronoun fields
Dialogue: 0,0:03:43.61,0:03:44.90,Default,,0000,0000,0000,,in various forms.
Dialogue: 0,0:03:44.90,0:03:46.28,Default,,0000,0000,0000,,This inclusive design choice respects
Dialogue: 0,0:03:46.28,0:03:47.34,Default,,0000,0000,0000,,gender identity and helps create
Dialogue: 0,0:03:47.34,0:03:49.34,Default,,0000,0000,0000,,safer, more welcoming environments.
Dialogue: 0,0:03:49.34,0:03:51.20,Default,,0000,0000,0000,,The last example we have for inclusive
Dialogue: 0,0:03:51.20,0:03:52.94,Default,,0000,0000,0000,,design is flexible assignment formats like
Dialogue: 0,0:03:52.94,0:03:54.56,Default,,0000,0000,0000,,letting students submit a video instead
Dialogue: 0,0:03:54.56,0:03:56.35,Default,,0000,0000,0000,,of writing a paper or offering both group
Dialogue: 0,0:03:56.35,0:03:57.86,Default,,0000,0000,0000,,and solo options.
Dialogue: 0,0:03:57.86,0:03:59.51,Default,,0000,0000,0000,,Inclusive design recognizes that people
Dialogue: 0,0:03:59.51,0:04:01.14,Default,,0000,0000,0000,,experience the world differently and those
Dialogue: 0,0:04:01.14,0:04:03.09,Default,,0000,0000,0000,,differences matter. It's not just about
Dialogue: 0,0:04:03.09,0:04:04.29,Default,,0000,0000,0000,,fixing a problem, but reframing
Dialogue: 0,0:04:04.29,0:04:06.18,Default,,0000,0000,0000,,the process of design entirely.
Dialogue: 0,0:04:06.18,0:04:07.84,Default,,0000,0000,0000,,So how do these two design approaches
Dialogue: 0,0:04:07.84,0:04:09.08,Default,,0000,0000,0000,,compare?
Dialogue: 0,0:04:09.08,0:04:11.45,Default,,0000,0000,0000,,Well, universal design aims to create one
Dialogue: 0,0:04:11.45,0:04:12.90,Default,,0000,0000,0000,,solution that works for as many
Dialogue: 0,0:04:12.90,0:04:14.89,Default,,0000,0000,0000,,people as possible right from the start.
Dialogue: 0,0:04:14.89,0:04:16.99,Default,,0000,0000,0000,,It's about building in accessibility so it
Dialogue: 0,0:04:16.99,0:04:19.01,Default,,0000,0000,0000,,benefits everyone automatically.
Dialogue: 0,0:04:19.01,0:04:21.09,Default,,0000,0000,0000,,Inclusive design, on the other hand,
Dialogue: 0,0:04:21.09,0:04:23.41,Default,,0000,0000,0000,,is more about the design process itself,
Dialogue: 0,0:04:23.41,0:04:25.59,Default,,0000,0000,0000,,actively involving diverse users and creating
Dialogue: 0,0:04:25.59,0:04:27.56,Default,,0000,0000,0000,,options that meet different needs.
Dialogue: 0,0:04:27.56,0:04:29.32,Default,,0000,0000,0000,,It's less about one-size-fits-all and
Dialogue: 0,0:04:29.32,0:04:30.10,Default,,0000,0000,0000,,more about making sure
Dialogue: 0,0:04:30.10,0:04:31.63,Default,,0000,0000,0000,,everyone has a seat at the table while
Dialogue: 0,0:04:31.63,0:04:33.24,Default,,0000,0000,0000,,the design is being made.
Dialogue: 0,0:04:33.24,0:04:35.06,Default,,0000,0000,0000,,So, while universal design says,
Dialogue: 0,0:04:35.06,0:04:37.08,Default,,0000,0000,0000,,"Let's design something that everyone
Dialogue: 0,0:04:37.08,0:04:38.98,Default,,0000,0000,0000,,can use," inclusive design says,
Dialogue: 0,0:04:38.98,0:04:40.76,Default,,0000,0000,0000,,"Let's design with everyone in mind,
Dialogue: 0,0:04:40.76,0:04:42.72,Default,,0000,0000,0000,,especially those often left out."
Dialogue: 0,0:04:42.72,0:04:44.02,Default,,0000,0000,0000,,And sometimes the results of
Dialogue: 0,0:04:44.02,0:04:45.60,Default,,0000,0000,0000,,these two approaches can overlap.
Dialogue: 0,0:04:45.60,0:04:47.54,Default,,0000,0000,0000,,For example, the Nike shoes could be seen
Dialogue: 0,0:04:47.54,0:04:49.84,Default,,0000,0000,0000,,as both inclusive and universal—they were
Dialogue: 0,0:04:49.84,0:04:53.14,Default,,0000,0000,0000,,created through inclusive design but now
Dialogue: 0,0:04:53.14,0:04:55.08,Default,,0000,0000,0000,,benefit a wide range of people.
Dialogue: 0,0:04:55.08,0:04:56.60,Default,,0000,0000,0000,,And both approaches are valuable—
Dialogue: 0,0:04:56.60,0:04:58.10,Default,,0000,0000,0000,,together they move us closer to
Dialogue: 0,0:04:58.10,0:04:59.16,Default,,0000,0000,0000,,accessible design which is the
Dialogue: 0,0:04:59.16,0:05:00.22,Default,,0000,0000,0000,,ultimate goal.
Dialogue: 0,0:05:00.22,0:05:01.100,Default,,0000,0000,0000,,To sum it all up, universal and inclusive
Dialogue: 0,0:05:01.100,0:05:03.52,Default,,0000,0000,0000,,design are both powerful tools
Dialogue: 0,0:05:03.52,0:05:04.85,Default,,0000,0000,0000,,that promote equity and accessibility
Dialogue: 0,0:05:04.85,0:05:06.40,Default,,0000,0000,0000,,in our world. While they take different
Dialogue: 0,0:05:06.40,0:05:08.01,Default,,0000,0000,0000,,approaches, they're both crucial in creating
Dialogue: 0,0:05:08.01,0:05:09.42,Default,,0000,0000,0000,,environments and experiences where
Dialogue: 0,0:05:09.42,0:05:10.71,Default,,0000,0000,0000,,everyone can thrive.
Dialogue: 0,0:05:10.71,0:05:12.53,Default,,0000,0000,0000,,Inclusive design goes a step further. It
Dialogue: 0,0:05:12.53,0:05:14.10,Default,,0000,0000,0000,,challenges technical communicators,
Dialogue: 0,0:05:14.10,0:05:15.62,Default,,0000,0000,0000,,designers, and educators to rethink
Dialogue: 0,0:05:15.62,0:05:17.65,Default,,0000,0000,0000,,who they design for and how they design.
Dialogue: 0,0:05:17.65,0:05:19.85,Default,,0000,0000,0000,,It asks us to plan and build for a world
Dialogue: 0,0:05:19.85,0:05:21.12,Default,,0000,0000,0000,,that includes everyone and not just the
Dialogue: 0,0:05:21.12,0:05:22.62,Default,,0000,0000,0000,,average or the majority.
Dialogue: 0,0:05:22.62,0:05:24.47,Default,,0000,0000,0000,,Here is a list of our sources.
Dialogue: 0,0:05:24.47,0:05:26.56,Default,,0000,0000,0000,,It includes our three articles—one from
Dialogue: 0,0:05:26.56,0:05:28.63,Default,,0000,0000,0000,,class and two additional ones.
Dialogue: 0,0:05:28.63,0:05:30.68,Default,,0000,0000,0000,,Well, that's all we have for today.
Dialogue: 0,0:05:30.68,0:05:31.25,Default,,0000,0000,0000,,Thanks for watching!
Dialogue: 0,0:05:31.25,0:05:32.63,Default,,0000,0000,0000,,We hope this helps you think about how design
Dialogue: 0,0:05:32.63,0:05:33.37,Default,,0000,0000,0000,,can be more thoughtful,
Dialogue: 0,0:05:33.37,0:05:34.82,Default,,0000,0000,0000,,fair, and human-centered.
Dialogue: 0,0:05:34.87,0:05:36.00,Default,,0000,0000,0000,,Bye!