0:00:00.150,0:00:02.670 Hi! I'm Ranie, finance strategist. 0:00:02.730,0:00:04.480 In this lesson, we're going to cover 0:00:08.980,0:00:11.310 understanding the B2B business model. 0:00:11.660,0:00:14.470 A business-to-consumer, or B2C business model, 0:00:14.550,0:00:18.173 is one in which a company sells a service or product directly to a consumer. 0:00:18.420,0:00:21.602 It is the alternative to the business-to-business model, or B2B, 0:00:21.822,0:00:24.902 in which a company sells their products first to another business, 0:00:25.000,0:00:28.248 which will then often sell the product at a retail store at a marked up price. 0:00:29.100,0:00:32.958 Companies can either be a B2B, a B2C or a hybrid of both. 0:00:33.450,0:00:38.016 B2B, as a business model, is generally higher revenue per customer but lower volume; 0:00:38.400,0:00:41.963 whereas B2C is generally a higher volume but lower revenue model. 0:00:43.050,0:00:45.500 Examples of the hybrid model are SaaS companies, 0:00:45.690,0:00:47.991 which often has several different tiers of service, 0:00:48.220,0:00:51.105 tailored to companies or individuals depending on the service. 0:00:52.170,0:00:55.909 In general, businesses are more price sensitive and care less about the presentation, 0:00:56.070,0:00:59.834 whereas customers are less price sensitive and care more about the presentation. 0:01:00.430,0:01:03.802 Selling chocolate to a business who's going to create something with the chocolate, 0:01:04.250,0:01:06.906 they don't care as much about the packaging the chocolate arrives in, 0:01:07.280,0:01:10.090 whereas if you look at the presentation of chocolates in a grocery store, 0:01:10.150,0:01:12.075 by companies like Godiva, 0:01:12.320,0:01:14.695 there's a huge emphasis placed on presentation. 0:01:15.010,0:01:17.086 Generally businesses are more elastic, 0:01:17.200,0:01:19.333 and generally customers are less elastic. 0:01:27.120,0:01:30.942 For more information, visit www.financestrategists.com. 0:01:34.060,0:01:36.613 Finance strategists, strategies for you... 0:01:38.582,0:01:39.173 Cut!