1 00:00:05,260 --> 00:00:06,639 What is fraud? 2 00:00:07,090 --> 00:00:09,569 Fraud is any intentional act to deceptively 3 00:00:09,569 --> 00:00:12,319 or unfairly take another's property or money. 4 00:00:12,619 --> 00:00:14,720 The fraud triangle highlights how pressure, 5 00:00:14,779 --> 00:00:15,760 rationalization, 6 00:00:15,890 --> 00:00:18,639 and opportunity combine to heighten fraud risk. 7 00:00:18,809 --> 00:00:20,569 When these three components converge, 8 00:00:20,690 --> 00:00:22,120 fraud will likely occur. 9 00:00:22,370 --> 00:00:25,610 Removing one or more of these components can deter fraud. 10 00:00:26,000 --> 00:00:30,219 We often attribute fraudulent activity to individuals who are simply dishonest. 11 00:00:30,389 --> 00:00:30,879 However, 12 00:00:31,030 --> 00:00:32,069 over long careers, 13 00:00:32,470 --> 00:00:36,220 everyone will face incentives or pressures to do things they would normally not do. 14 00:00:36,470 --> 00:00:37,830 With the right conditions, 15 00:00:37,990 --> 00:00:41,349 even historically honest people will make poor decisions. 16 00:00:41,509 --> 00:00:45,310 Pressures may be created by family illness and related medical bills, 17 00:00:45,470 --> 00:00:46,380 excessive debt, 18 00:00:46,669 --> 00:00:48,389 addiction to drugs or gambling, 19 00:00:48,400 --> 00:00:50,220 or simply a lavish lifestyle. 20 00:00:50,669 --> 00:00:54,459 Don't fall into the trap of thinking that simply hiring honest people is enough. 21 00:00:54,669 --> 00:00:55,389 It isn't. 22 00:00:56,139 --> 00:00:58,810 While employees may face pressures to act poorly, 23 00:00:58,979 --> 00:01:01,740 if they rationalize why it's acceptable to act upon them, 24 00:01:01,830 --> 00:01:03,389 the pressures are enhanced. 25 00:01:03,740 --> 00:01:06,690 Some individuals may initially intend to pay back stolen money, 26 00:01:06,940 --> 00:01:09,050 while others may believe the amount is insignificant, 27 00:01:09,110 --> 00:01:10,139 and no one will notice. 28 00:01:10,989 --> 00:01:13,059 Some may believe they've been treated unfairly, 29 00:01:13,269 --> 00:01:15,220 and they deserve what they're able to steal. 30 00:01:15,669 --> 00:01:18,819 Individuals may feel wronged if they're passed over for a promotion 31 00:01:19,069 --> 00:01:21,430 or feel underpaid when compared to a coworker. 32 00:01:22,470 --> 00:01:25,339 Opportunity exists when an individual has the ability 33 00:01:25,339 --> 00:01:28,230 to take cash or other assets without detection. 34 00:01:28,589 --> 00:01:29,690 To minimize opportunity, 35 00:01:29,870 --> 00:01:33,050 an entity should ensure internal controls are properly designed, 36 00:01:33,269 --> 00:01:33,900 implemented, 37 00:01:33,980 --> 00:01:35,120 and enforced. 38 00:01:35,750 --> 00:01:37,900 Imagine you're at a high school football game. 39 00:01:38,150 --> 00:01:41,019 If the gate attendant collects cash as people enter the game, 40 00:01:41,269 --> 00:01:44,059 there's nothing that will prevent the attendant from stealing the cash. 41 00:01:44,419 --> 00:01:44,940 However, 42 00:01:45,269 --> 00:01:48,550 most high schools have a ticket office that sells pre-numbered tickets which 43 00:01:48,550 --> 00:01:51,589 are given to the gate attendant who admits people into the game. 44 00:01:52,180 --> 00:01:56,050 The control is completed when the number of tickets sold is multiplied by 45 00:01:56,050 --> 00:01:59,319 the cost of admission to determine how much money should be received. 46 00:02:00,010 --> 00:02:02,510 This amount is then compared to actual receipts, 47 00:02:02,519 --> 00:02:04,949 and significant differences are investigated. 48 00:02:05,360 --> 00:02:09,880 Opportunity is the only fraud triangle component entirely within management's 49 00:02:09,880 --> 00:02:12,750 control and must be present for fraud to occur. 50 00:02:13,320 --> 00:02:15,509 Imagine a justice court clerk is responsible 51 00:02:15,509 --> 00:02:18,199 for receiving court fine payments from defendants 52 00:02:18,479 --> 00:02:21,470 and has done so for many years without any known problems. 53 00:02:21,800 --> 00:02:24,399 The judge periodically orders fine adjustments, 54 00:02:24,410 --> 00:02:26,000 and the clerk is made responsible for 55 00:02:26,000 --> 00:02:28,479 entering these adjustments into the accounting system. 56 00:02:28,919 --> 00:02:31,369 In addition to already receiving the payments, 57 00:02:31,619 --> 00:02:33,750 the clerk now has opportunity to zero 58 00:02:33,750 --> 00:02:36,259 out the defendant's account in the accounting system 59 00:02:36,470 --> 00:02:38,460 and steal cash without detection. 60 00:02:39,029 --> 00:02:40,539 After a few years of employment, 61 00:02:40,699 --> 00:02:45,350 the clerk has a child become ill and begins to incur high medical expenses. 62 00:02:45,509 --> 00:02:47,470 These expenses make it impossible for the 63 00:02:47,470 --> 00:02:49,910 family to meet its basic financial obligations, 64 00:02:50,110 --> 00:02:52,029 which adds pressure to the situation. 65 00:02:52,660 --> 00:02:56,889 The clerk eventually decides to borrow the money and rationalizes the decision 66 00:02:56,889 --> 00:02:59,360 with an intention to pay the money back in the future. 67 00:02:59,570 --> 00:03:00,970 As a result of opportunity, 68 00:03:01,250 --> 00:03:01,649 pressure, 69 00:03:01,690 --> 00:03:02,919 and rationalization, 70 00:03:03,199 --> 00:03:05,479 the clerk made the poor decision to steal. 71 00:03:05,929 --> 00:03:06,440 Remember, 72 00:03:06,649 --> 00:03:08,320 management can limit opportunity, 73 00:03:08,529 --> 00:03:10,729 the most important fraud triangle component. 74 00:03:11,169 --> 00:03:13,970 Too often people we least suspect commit fraud. 75 00:03:14,169 --> 00:03:16,119 Your entity may have honest people, 76 00:03:16,279 --> 00:03:20,320 but to effectively protect employees from a momentary lapse of judgment, 77 00:03:20,449 --> 00:03:22,559 sufficient oversight is a must. 78 00:03:22,970 --> 00:03:23,559 Remember, 79 00:03:23,850 --> 00:03:27,440 just the safety equipment is necessary to keep construction workers safe, 80 00:03:27,539 --> 00:03:29,000 an entity must design, 81 00:03:29,169 --> 00:03:29,800 implement, 82 00:03:29,850 --> 00:03:33,440 and enforce internal controls to keep honest employees safe. 83 00:03:33,690 --> 00:03:34,679 For more information, 84 00:03:34,970 --> 00:03:37,479 see our fraud risk assessment implementation guide 85 00:03:37,479 --> 00:03:39,570 and separation of duties digital short.