1 00:00:00,033 --> 00:00:03,133 I think someone has accessed my Yahoo account 2 00:00:03,133 --> 00:00:06,199 Here are some signs that someone else may be using your account 3 00:00:06,200 --> 00:00:10,533 Your Yahoo Mail account has been sending spam 4 00:00:10,533 --> 00:00:16,666 There are emails in your Sent folder that you didnt' send 5 00:00:16,666 --> 00:00:21,599 You send messages but aren't getting any replies 6 00:00:21,600 --> 00:00:26,700 Your account log shows strange login activity 7 00:00:26,700 --> 00:00:31,566 Account information has been deleted or changed without your approval 8 00:00:31,566 --> 00:00:35,266 If you see any of these symptoms, change your password!! 9 00:00:35,266 --> 00:00:37,999 Start from the Yahoo home page 10 00:00:38,000 --> 00:00:40,666 Click your name 11 00:00:40,666 --> 00:00:43,666 Or start from another Yahoo page 12 00:00:43,666 --> 00:00:46,766 Click the gear icon 13 00:00:46,766 --> 00:00:49,299 Select Account Info 14 00:00:49,300 --> 00:00:52,166 You may be asked to re-enter your password 15 00:00:52,166 --> 00:00:55,732 If so, type your current password and click Sign In 16 00:00:55,733 --> 00:00:58,633 Now you can see your account information 17 00:00:58,633 --> 00:01:01,666 Click Account security 18 00:01:01,666 --> 00:01:05,199 Click Change password 19 00:01:05,200 --> 00:01:07,266 Enter your new password 20 00:01:07,266 --> 00:01:10,232 Your new password must be between 8 and 32 characters long 21 00:01:10,233 --> 00:01:13,233 It cannot be a single character repeated and cannot contain your name or your Yahoo ID 22 00:01:13,233 --> 00:01:16,199 It cannot be the same as or similar to a password you've used before 23 00:01:16,200 --> 00:01:19,733 Don't use the same password that you use on another site! 24 00:01:19,733 --> 00:01:25,099 Enter your new password again to confirm it 25 00:01:25,100 --> 00:01:27,633 Secure your account 26 00:01:27,633 --> 00:01:30,566 Verify your account recovery information 27 00:01:30,566 --> 00:01:33,666 Is this information correct for your account?? 28 00:01:33,666 --> 00:01:36,099 Yes? Then no problem! 29 00:01:36,100 --> 00:01:38,633 No? You need to fix it! 30 00:01:38,633 --> 00:01:41,866 Be sure there's at least one mobile device associated with your account so we can send you a text message if you need help 31 00:01:41,866 --> 00:01:44,966 Add valid numbers 32 00:01:44,966 --> 00:01:48,099 Delete any incorrect or obsolete numbers 33 00:01:48,100 --> 00:01:52,133 Also be sure that your alternate email information is correct 34 00:01:52,133 --> 00:01:56,099 These should be non-Yahoo addresses where you can receive email in case you can't access your Yahoo Mail account 35 00:01:56,100 --> 00:01:59,133 Add valid addresses 36 00:01:59,133 --> 00:02:03,233 Delete any invalid email addresses 37 00:02:03,233 --> 00:02:05,266 Keep your account secure in the future 38 00:02:05,266 --> 00:02:08,532 Update your password and account information frequently 39 00:02:08,532 --> 00:02:11,566 Consider enabling on-demand passwords