[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:08.13,0:00:12.93,Default,,0000,0000,0000,,Nonverbals is everything that communicates
Dialogue: 0,0:00:13.23,0:00:14.94,Default,,0000,0000,0000,,but is not a word.
Dialogue: 0,0:00:16.14,0:00:18.70,Default,,0000,0000,0000,,This beautiful theater,
Dialogue: 0,0:00:19.46,0:00:21.91,Default,,0000,0000,0000,,it's communicating to us.
Dialogue: 0,0:00:22.26,0:00:27.29,Default,,0000,0000,0000,,How you sit is communicating to us.
Dialogue: 0,0:00:27.29,0:00:30.24,Default,,0000,0000,0000,,The things that you attach to yourself -
Dialogue: 0,0:00:31.42,0:00:34.76,Default,,0000,0000,0000,,a purse, a pen, a fancy car -
Dialogue: 0,0:00:34.76,0:00:37.64,Default,,0000,0000,0000,,all these things are communicating.
Dialogue: 0,0:00:38.06,0:00:41.80,Default,,0000,0000,0000,,How you look at others communicates.
Dialogue: 0,0:00:43.07,0:00:44.41,Default,,0000,0000,0000,,And all day long,
Dialogue: 0,0:00:44.41,0:00:47.100,Default,,0000,0000,0000,,we are communicating nonverbally.
Dialogue: 0,0:00:49.66,0:00:51.27,Default,,0000,0000,0000,,All day long.
Dialogue: 0,0:00:52.08,0:00:54.83,Default,,0000,0000,0000,,You can look in\Non your child as they sleep,
Dialogue: 0,0:00:54.83,0:00:57.04,Default,,0000,0000,0000,,and you can tell\Nif they're having a nightmare
Dialogue: 0,0:00:57.04,0:00:59.23,Default,,0000,0000,0000,,or if they're sleeping soundly.
Dialogue: 0,0:01:00.29,0:01:02.09,Default,,0000,0000,0000,,As you sit there -
Dialogue: 0,0:01:02.56,0:01:05.39,Default,,0000,0000,0000,,and now I'm starting to see some of you -
Dialogue: 0,0:01:06.80,0:01:09.52,Default,,0000,0000,0000,,you're giving information up,
Dialogue: 0,0:01:10.34,0:01:13.43,Default,,0000,0000,0000,,even as I'm giving information up.
Dialogue: 0,0:01:13.43,0:01:15.05,Default,,0000,0000,0000,,You're assessing me.
Dialogue: 0,0:01:16.83,0:01:21.30,Default,,0000,0000,0000,,If I can speak to you\Nfrom an anthropological standpoint,
Dialogue: 0,0:01:22.50,0:01:27.80,Default,,0000,0000,0000,,I am transmitting information\Nabout myself, my beliefs,
Dialogue: 0,0:01:29.41,0:01:31.56,Default,,0000,0000,0000,,the things that I value,
Dialogue: 0,0:01:31.56,0:01:33.50,Default,,0000,0000,0000,,even as you are.
Dialogue: 0,0:01:35.76,0:01:38.05,Default,,0000,0000,0000,,Now that I can see you a little clearer,
Dialogue: 0,0:01:38.05,0:01:41.32,Default,,0000,0000,0000,,how many of you were dressed\Nby your parents today?
Dialogue: 0,0:01:41.32,0:01:42.73,Default,,0000,0000,0000,,Raise your hand.
Dialogue: 0,0:01:42.73,0:01:44.21,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:01:44.44,0:01:45.44,Default,,0000,0000,0000,,Wow!
Dialogue: 0,0:01:45.46,0:01:46.46,Default,,0000,0000,0000,,(Laughs)
Dialogue: 0,0:01:48.41,0:01:50.37,Default,,0000,0000,0000,,Spouses - that's okay.
Dialogue: 0,0:01:50.40,0:01:52.06,Default,,0000,0000,0000,,Your spouses can dr -
Dialogue: 0,0:01:53.47,0:01:57.87,Default,,0000,0000,0000,,So you chose to dress the way you did,
Dialogue: 0,0:01:58.94,0:02:01.94,Default,,0000,0000,0000,,even as I chose to dress the way I did.
Dialogue: 0,0:02:01.94,0:02:04.100,Default,,0000,0000,0000,,They said, "Well, it's TED Talks.\NYou can dress down."
Dialogue: 0,0:02:05.33,0:02:08.84,Default,,0000,0000,0000,,I said, "You know,\NI was in the FBI for 25 years.
Dialogue: 0,0:02:08.84,0:02:10.50,Default,,0000,0000,0000,,I don't know how else to dress."
Dialogue: 0,0:02:10.50,0:02:11.90,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:11.90,0:02:14.45,Default,,0000,0000,0000,,"It would be such a disappointment."
Dialogue: 0,0:02:14.45,0:02:16.71,Default,,0000,0000,0000,,It's like on TV.
Dialogue: 0,0:02:16.71,0:02:18.00,Default,,0000,0000,0000,,They always have suits,
Dialogue: 0,0:02:18.00,0:02:20.33,Default,,0000,0000,0000,,even when they're walking\Nthrough the marsh.
Dialogue: 0,0:02:20.55,0:02:22.32,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:22.32,0:02:23.72,Default,,0000,0000,0000,,It's true.
Dialogue: 0,0:02:24.05,0:02:26.61,Default,,0000,0000,0000,,I can't tell you how many\Ncrime scenes I went through
Dialogue: 0,0:02:26.61,0:02:30.75,Default,,0000,0000,0000,,that ruined really inexpensive suits.
Dialogue: 0,0:02:30.75,0:02:32.90,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:32.90,0:02:33.94,Default,,0000,0000,0000,,But we look good!
Dialogue: 0,0:02:33.94,0:02:35.68,Default,,0000,0000,0000,,But we looked good.
Dialogue: 0,0:02:35.68,0:02:38.60,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:02:42.38,0:02:44.68,Default,,0000,0000,0000,,I guess humor is allowed.
Dialogue: 0,0:02:46.74,0:02:51.18,Default,,0000,0000,0000,,So all day long, we're making choices.
Dialogue: 0,0:02:51.72,0:02:52.86,Default,,0000,0000,0000,,We're making choices.
Dialogue: 0,0:02:52.86,0:02:56.42,Default,,0000,0000,0000,,They're based on culture.
Dialogue: 0,0:02:57.62,0:03:03.01,Default,,0000,0000,0000,,They're based on peer pressure,\Non personal preferences.
Dialogue: 0,0:03:04.04,0:03:08.48,Default,,0000,0000,0000,,And so the things we wear\Nand attach to ourselves are transmitting -
Dialogue: 0,0:03:08.48,0:03:12.65,Default,,0000,0000,0000,,our bodies are transmitting information.
Dialogue: 0,0:03:14.03,0:03:18.72,Default,,0000,0000,0000,,And the question that I'm often asked\Nis, well, how authentic is it?
Dialogue: 0,0:03:21.66,0:03:23.78,Default,,0000,0000,0000,,How authentic is it?
Dialogue: 0,0:03:23.78,0:03:26.07,Default,,0000,0000,0000,,And as I pondered this,
Dialogue: 0,0:03:27.56,0:03:29.37,Default,,0000,0000,0000,,I said, "You know what?
Dialogue: 0,0:03:29.54,0:03:35.36,Default,,0000,0000,0000,,What if we think of the power\Nof nonverbal communication?
Dialogue: 0,0:03:38.56,0:03:42.70,Default,,0000,0000,0000,,But let's do it\Nby taking the myths out of it
Dialogue: 0,0:03:42.92,0:03:45.99,Default,,0000,0000,0000,,and plugging in what really values,
Dialogue: 0,0:03:46.72,0:03:48.43,Default,,0000,0000,0000,,what really is a value,
Dialogue: 0,0:03:48.43,0:03:50.78,Default,,0000,0000,0000,,when it comes to nonverbals."
Dialogue: 0,0:03:52.00,0:03:54.92,Default,,0000,0000,0000,,How many of you have had a bad handshake?
Dialogue: 0,0:03:55.47,0:03:57.60,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:03:57.60,0:03:59.33,Default,,0000,0000,0000,,Now, normally -
Dialogue: 0,0:04:00.48,0:04:02.78,Default,,0000,0000,0000,,of course, now we have the coronavirus -
Dialogue: 0,0:04:02.78,0:04:05.49,Default,,0000,0000,0000,,I would have you turn to each other
Dialogue: 0,0:04:05.49,0:04:09.15,Default,,0000,0000,0000,,and give each other a handshake\Nthat's really bad.
Dialogue: 0,0:04:09.15,0:04:10.53,Default,,0000,0000,0000,,But I'm not going to do that.
Dialogue: 0,0:04:10.53,0:04:12.77,Default,,0000,0000,0000,,I want you to just\Nput your hand in front of you
Dialogue: 0,0:04:12.77,0:04:15.05,Default,,0000,0000,0000,,and pretend to give someone\Na bad handshake.
Dialogue: 0,0:04:15.05,0:04:16.59,Default,,0000,0000,0000,,Ready? Let's do it.
Dialogue: 0,0:04:16.98,0:04:18.84,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:04:18.93,0:04:20.59,Default,,0000,0000,0000,,Let's do it, do it, do it.
Dialogue: 0,0:04:20.62,0:04:21.62,Default,,0000,0000,0000,,Yeah.
Dialogue: 0,0:04:22.20,0:04:23.76,Default,,0000,0000,0000,,Yeah, good.
Dialogue: 0,0:04:24.73,0:04:27.04,Default,,0000,0000,0000,,Do you realize the funny faces you make?
Dialogue: 0,0:04:27.04,0:04:28.81,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:04:28.81,0:04:31.58,Default,,0000,0000,0000,,It's like, I didn't ask you\Nto make a funny face,
Dialogue: 0,0:04:31.58,0:04:33.38,Default,,0000,0000,0000,,and yet you did.
Dialogue: 0,0:04:33.87,0:04:35.70,Default,,0000,0000,0000,,Why is that?
Dialogue: 0,0:04:36.50,0:04:38.21,Default,,0000,0000,0000,,Because you're human.
Dialogue: 0,0:04:38.62,0:04:43.05,Default,,0000,0000,0000,,And humans betray what we feel,
Dialogue: 0,0:04:43.05,0:04:44.72,Default,,0000,0000,0000,,what we think,
Dialogue: 0,0:04:44.99,0:04:46.59,Default,,0000,0000,0000,,what we desire,
Dialogue: 0,0:04:46.84,0:04:48.63,Default,,0000,0000,0000,,what we intend,
Dialogue: 0,0:04:48.86,0:04:51.69,Default,,0000,0000,0000,,what makes us anxious,
Dialogue: 0,0:04:51.69,0:04:53.44,Default,,0000,0000,0000,,and what we fear.
Dialogue: 0,0:04:54.63,0:04:56.66,Default,,0000,0000,0000,,And we do it in real time.
Dialogue: 0,0:04:56.95,0:04:59.18,Default,,0000,0000,0000,,We don't have to wait 20 minutes;
Dialogue: 0,0:04:59.18,0:05:01.06,Default,,0000,0000,0000,,it happens now.
Dialogue: 0,0:05:02.95,0:05:06.79,Default,,0000,0000,0000,,And our body language,\Nin a way, it's exquisite
Dialogue: 0,0:05:06.100,0:05:11.02,Default,,0000,0000,0000,,because there's an area\Nof the brain that is elegant.
Dialogue: 0,0:05:11.25,0:05:14.86,Default,,0000,0000,0000,,And it's elegant\Nbecause it takes shortcuts;
Dialogue: 0,0:05:14.86,0:05:16.56,Default,,0000,0000,0000,,it doesn't think.
Dialogue: 0,0:05:17.48,0:05:21.88,Default,,0000,0000,0000,,If I bring in a Bengal tiger here\Nand walk it around,
Dialogue: 0,0:05:22.83,0:05:25.66,Default,,0000,0000,0000,,nobody sits around and waves at it.
Dialogue: 0,0:05:26.36,0:05:30.72,Default,,0000,0000,0000,,That's like, you know, "Eat me."
Dialogue: 0,0:05:30.72,0:05:33.74,Default,,0000,0000,0000,,No! Everybody freezes.
Dialogue: 0,0:05:33.74,0:05:36.81,Default,,0000,0000,0000,,And that's because of the limbic system.
Dialogue: 0,0:05:37.14,0:05:41.43,Default,,0000,0000,0000,,This rather primitive area of the brain\Nthat reacts to the world,
Dialogue: 0,0:05:41.90,0:05:44.23,Default,,0000,0000,0000,,doesn't have to think about the world.
Dialogue: 0,0:05:44.54,0:05:47.94,Default,,0000,0000,0000,,And everything that comes\Nfrom the limbic brain
Dialogue: 0,0:05:48.46,0:05:50.26,Default,,0000,0000,0000,,is so authentic.
Dialogue: 0,0:05:50.55,0:05:53.58,Default,,0000,0000,0000,,You hear a loud noise and you freeze.
Dialogue: 0,0:05:54.51,0:05:55.52,Default,,0000,0000,0000,,Right?
Dialogue: 0,0:05:55.52,0:05:56.78,Default,,0000,0000,0000,,"What? What was that?"
Dialogue: 0,0:05:58.30,0:06:01.18,Default,,0000,0000,0000,,You get bad news,\Nor you see something on TV,
Dialogue: 0,0:06:01.18,0:06:02.38,Default,,0000,0000,0000,,and you cover your mouth.
Dialogue: 0,0:06:02.38,0:06:03.53,Default,,0000,0000,0000,,(Gasps)
Dialogue: 0,0:06:03.53,0:06:04.92,Default,,0000,0000,0000,,"Why is that?"
Dialogue: 0,0:06:06.04,0:06:09.64,Default,,0000,0000,0000,,When the conquistadores\Narrived in the New World,
Dialogue: 0,0:06:11.79,0:06:16.21,Default,,0000,0000,0000,,they didn't have any problem\Nfinding out who was in authority.
Dialogue: 0,0:06:17.61,0:06:22.99,Default,,0000,0000,0000,,The same behaviors that they had just left\Nin Queen Isabella's court,
Dialogue: 0,0:06:25.21,0:06:26.57,Default,,0000,0000,0000,,they saw in the New World.
Dialogue: 0,0:06:26.57,0:06:28.84,Default,,0000,0000,0000,,The kings sat higher, had better clothing,
Dialogue: 0,0:06:28.84,0:06:30.52,Default,,0000,0000,0000,,had an entourage.
Dialogue: 0,0:06:31.97,0:06:34.84,Default,,0000,0000,0000,,Okay, they didn't have\Ntheir own show on television,
Dialogue: 0,0:06:34.84,0:06:36.59,Default,,0000,0000,0000,,but pretty close.
Dialogue: 0,0:06:38.62,0:06:43.84,Default,,0000,0000,0000,,So all these behaviors are very authentic
Dialogue: 0,0:06:44.47,0:06:49.11,Default,,0000,0000,0000,,because the limbic system resides\Nwithin that human brain -
Dialogue: 0,0:06:49.11,0:06:51.84,Default,,0000,0000,0000,,it's part of our paleocircuits.
Dialogue: 0,0:06:52.05,0:06:56.06,Default,,0000,0000,0000,,And so, when we see the furrowed forehead
Dialogue: 0,0:06:56.28,0:07:00.14,Default,,0000,0000,0000,,on a baby that's three weeks old,
Dialogue: 0,0:07:00.14,0:07:01.15,Default,,0000,0000,0000,,we know that -
Dialogue: 0,0:07:01.15,0:07:03.51,Default,,0000,0000,0000,,this little area called the glabella -
Dialogue: 0,0:07:03.51,0:07:04.70,Default,,0000,0000,0000,,something is wrong,
Dialogue: 0,0:07:04.70,0:07:06.33,Default,,0000,0000,0000,,there's an issue.
Dialogue: 0,0:07:07.92,0:07:09.65,Default,,0000,0000,0000,,When we see the bunny nose, right,
Dialogue: 0,0:07:09.65,0:07:11.49,Default,,0000,0000,0000,,when you wrinkle the nose,
Dialogue: 0,0:07:11.91,0:07:13.47,Default,,0000,0000,0000,,yeah, we know what that means -
Dialogue: 0,0:07:13.47,0:07:14.62,Default,,0000,0000,0000,,"Ew, I don't like that,"
Dialogue: 0,0:07:14.62,0:07:17.32,Default,,0000,0000,0000,,"Mm, I don't want that. Don't want that,"
Dialogue: 0,0:07:18.03,0:07:19.11,Default,,0000,0000,0000,,"Ew!"
Dialogue: 0,0:07:19.12,0:07:20.39,Default,,0000,0000,0000,,Right?
Dialogue: 0,0:07:20.68,0:07:22.84,Default,,0000,0000,0000,,Did I just say that in public?
Dialogue: 0,0:07:22.84,0:07:24.45,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:07:26.98,0:07:31.84,Default,,0000,0000,0000,,When we squint, we're focusing,\Nbut we have concerns.
Dialogue: 0,0:07:32.84,0:07:35.26,Default,,0000,0000,0000,,Ah, when the eyelids close,
Dialogue: 0,0:07:35.26,0:07:37.67,Default,,0000,0000,0000,,"You want me to do what?"
Dialogue: 0,0:07:38.58,0:07:40.72,Default,,0000,0000,0000,,And if things are really bad,
Dialogue: 0,0:07:40.98,0:07:42.39,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:07:43.32,0:07:46.50,Default,,0000,0000,0000,,"You want me to talk for 15 minutes?"
Dialogue: 0,0:07:46.50,0:07:48.12,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:07:48.73,0:07:50.42,Default,,0000,0000,0000,,Here's what's interesting.
Dialogue: 0,0:07:50.70,0:07:53.06,Default,,0000,0000,0000,,Children who are born blind,
Dialogue: 0,0:07:54.09,0:07:58.47,Default,,0000,0000,0000,,when they hear things they don't like,
Dialogue: 0,0:07:58.47,0:08:01.73,Default,,0000,0000,0000,,they don't cover their ears,\Nthey cover their eyes.
Dialogue: 0,0:08:01.73,0:08:03.32,Default,,0000,0000,0000,,They've never seen.
Dialogue: 0,0:08:04.28,0:08:08.15,Default,,0000,0000,0000,,This is millions of years old.
Dialogue: 0,0:08:11.28,0:08:13.17,Default,,0000,0000,0000,,Smiles are important.
Dialogue: 0,0:08:15.13,0:08:16.68,Default,,0000,0000,0000,,And our mouths.
Dialogue: 0,0:08:16.68,0:08:22.59,Default,,0000,0000,0000,,The lips begin to disappear\Nwhen we're stressed, right?
Dialogue: 0,0:08:22.59,0:08:25.08,Default,,0000,0000,0000,,Most politicians look something like that?
Dialogue: 0,0:08:25.08,0:08:26.54,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:26.92,0:08:30.33,Default,,0000,0000,0000,,And right before they're indicted,\Nthey look like that -
Dialogue: 0,0:08:30.33,0:08:31.33,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:31.33,0:08:32.91,Default,,0000,0000,0000,,dramatic lip pulls,
Dialogue: 0,0:08:33.71,0:08:35.57,Default,,0000,0000,0000,,jaw shifting,
Dialogue: 0,0:08:36.12,0:08:38.19,Default,,0000,0000,0000,,and covering of the neck.
Dialogue: 0,0:08:38.31,0:08:39.55,Default,,0000,0000,0000,,(Gasps)
Dialogue: 0,0:08:39.81,0:08:42.52,Default,,0000,0000,0000,,You've seen that -\Nclutching of the pearls.
Dialogue: 0,0:08:42.52,0:08:43.52,Default,,0000,0000,0000,,They go, (Gasps)
Dialogue: 0,0:08:43.52,0:08:45.66,Default,,0000,0000,0000,,"There's that creep! Oh, he's gone now."
Dialogue: 0,0:08:45.66,0:08:46.91,Default,,0000,0000,0000,,"He's back!"
Dialogue: 0,0:08:46.91,0:08:48.63,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:08:50.16,0:08:52.00,Default,,0000,0000,0000,,But did you know why?
Dialogue: 0,0:08:53.34,0:08:55.18,Default,,0000,0000,0000,,Large felines.
Dialogue: 0,0:08:56.17,0:08:59.53,Default,,0000,0000,0000,,We have seen large felines for so long,
Dialogue: 0,0:08:59.87,0:09:01.13,Default,,0000,0000,0000,,taking down prey,
Dialogue: 0,0:09:01.13,0:09:03.67,Default,,0000,0000,0000,,that we immediately cover our necks.
Dialogue: 0,0:09:06.52,0:09:07.86,Default,,0000,0000,0000,,How many of you've been told
Dialogue: 0,0:09:07.86,0:09:13.46,Default,,0000,0000,0000,,that you can detect deception\Nby the use of nonverbals?
Dialogue: 0,0:09:15.89,0:09:18.03,Default,,0000,0000,0000,,I'm here to clear that up.
Dialogue: 0,0:09:19.68,0:09:21.55,Default,,0000,0000,0000,,When you leave here today, and you say,
Dialogue: 0,0:09:21.55,0:09:23.52,Default,,0000,0000,0000,,"Well, I heard that Navarro fellow,
Dialogue: 0,0:09:23.94,0:09:28.46,Default,,0000,0000,0000,,and he did about 13,000\Ninterviews in the FBI.
Dialogue: 0,0:09:29.11,0:09:32.34,Default,,0000,0000,0000,,He said there is no Pinocchio effect.
Dialogue: 0,0:09:32.34,0:09:37.62,Default,,0000,0000,0000,,There's not one single behavior\Nindicative of deception.
Dialogue: 0,0:09:37.62,0:09:38.95,Default,,0000,0000,0000,,Not one."
Dialogue: 0,0:09:40.23,0:09:42.58,Default,,0000,0000,0000,,And we mustn't propagate that.
Dialogue: 0,0:09:42.75,0:09:44.08,Default,,0000,0000,0000,,We must not tell people
Dialogue: 0,0:09:44.08,0:09:48.40,Default,,0000,0000,0000,,that we can detect that they're lying\Nbecause of behaviors.
Dialogue: 0,0:09:48.58,0:09:50.26,Default,,0000,0000,0000,,They may be anxious,
Dialogue: 0,0:09:50.54,0:09:52.31,Default,,0000,0000,0000,,they may be stressed,
Dialogue: 0,0:09:52.68,0:09:54.40,Default,,0000,0000,0000,,but not deceptive.
Dialogue: 0,0:09:55.01,0:09:58.17,Default,,0000,0000,0000,,How many of you have been told\Nthat if you cross your arms,
Dialogue: 0,0:09:58.43,0:10:00.78,Default,,0000,0000,0000,,that you're blocking people away?
Dialogue: 0,0:10:01.10,0:10:02.40,Default,,0000,0000,0000,,Have you heard that?
Dialogue: 0,0:10:02.92,0:10:05.10,Default,,0000,0000,0000,,There's a clinical term for that.
Dialogue: 0,0:10:05.28,0:10:06.96,Default,,0000,0000,0000,,It's called "crap."
Dialogue: 0,0:10:06.96,0:10:09.41,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:10:09.41,0:10:11.16,Default,,0000,0000,0000,,Yeah, I said it.
Dialogue: 0,0:10:11.37,0:10:12.53,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:10:12.73,0:10:13.97,Default,,0000,0000,0000,,Get over it.
Dialogue: 0,0:10:13.97,0:10:15.15,Default,,0000,0000,0000,,(Laughter)
Dialogue: 0,0:10:15.15,0:10:16.18,Default,,0000,0000,0000,,It's crap.
Dialogue: 0,0:10:16.18,0:10:17.89,Default,,0000,0000,0000,,It's a self-hug.
Dialogue: 0,0:10:18.29,0:10:19.80,Default,,0000,0000,0000,,You're comfortable.
Dialogue: 0,0:10:19.80,0:10:23.60,Default,,0000,0000,0000,,Yeah, where does this nonsense come from?
Dialogue: 0,0:10:26.22,0:10:28.04,Default,,0000,0000,0000,,You know, I'm asked a question often:
Dialogue: 0,0:10:28.04,0:10:32.16,Default,,0000,0000,0000,,"So, you know, Joe, you were a spycatcher.
Dialogue: 0,0:10:32.16,0:10:34.58,Default,,0000,0000,0000,,You use nonverbals every day.
Dialogue: 0,0:10:34.58,0:10:36.35,Default,,0000,0000,0000,,What do you use it for?"
Dialogue: 0,0:10:36.93,0:10:39.68,Default,,0000,0000,0000,,To make sure people are comfortable.
Dialogue: 0,0:10:40.39,0:10:43.32,Default,,0000,0000,0000,,To make sure that we are empathetic.
Dialogue: 0,0:10:44.24,0:10:49.62,Default,,0000,0000,0000,,The only way to be truly empathetic\Nis by understanding nonverbals.
Dialogue: 0,0:10:51.44,0:10:56.32,Default,,0000,0000,0000,,Carl Sagan, the famous cosmologist, said,
Dialogue: 0,0:10:56.91,0:11:00.44,Default,,0000,0000,0000,,"Who are we? What are we?"
Dialogue: 0,0:11:01.37,0:11:02.76,Default,,0000,0000,0000,,If you think about that,
Dialogue: 0,0:11:02.76,0:11:06.60,Default,,0000,0000,0000,,it really takes a smart person\Nto ask that question.
Dialogue: 0,0:11:07.52,0:11:09.98,Default,,0000,0000,0000,,What are we in this universe?
Dialogue: 0,0:11:10.54,0:11:12.91,Default,,0000,0000,0000,,And he summed it up this way -
Dialogue: 0,0:11:13.36,0:11:15.89,Default,,0000,0000,0000,,and I think it's rather exquisite -
Dialogue: 0,0:11:16.73,0:11:23.36,Default,,0000,0000,0000,,he said all we are is the sum total\Nof our influence on others.
Dialogue: 0,0:11:25.20,0:11:26.92,Default,,0000,0000,0000,,That's all we are.
Dialogue: 0,0:11:27.39,0:11:29.30,Default,,0000,0000,0000,,It's not how much you earn.
Dialogue: 0,0:11:29.52,0:11:31.72,Default,,0000,0000,0000,,It's not how many cars you have.
Dialogue: 0,0:11:31.72,0:11:33.99,Default,,0000,0000,0000,,It's our influence on each other.
Dialogue: 0,0:11:34.45,0:11:36.30,Default,,0000,0000,0000,,And what's interesting is
Dialogue: 0,0:11:36.30,0:11:40.28,Default,,0000,0000,0000,,that the primary way\Nthat we influence each others
Dialogue: 0,0:11:41.14,0:11:43.12,Default,,0000,0000,0000,,is through nonverbals.
Dialogue: 0,0:11:44.20,0:11:46.89,Default,,0000,0000,0000,,It's that nice handshake;
Dialogue: 0,0:11:47.24,0:11:49.61,Default,,0000,0000,0000,,it's the pat on the shoulder;
Dialogue: 0,0:11:49.61,0:11:51.94,Default,,0000,0000,0000,,it's that touch of the hand.
Dialogue: 0,0:11:52.22,0:11:55.99,Default,,0000,0000,0000,,It is that behavior that communicates love
Dialogue: 0,0:11:56.38,0:12:00.63,Default,,0000,0000,0000,,in a way that words simply can't do it.
Dialogue: 0,0:12:02.05,0:12:05.44,Default,,0000,0000,0000,,When you leave here,\Nyou're going to have choices.
Dialogue: 0,0:12:06.53,0:12:10.00,Default,,0000,0000,0000,,You always have choices;\Nyou have free agency.
Dialogue: 0,0:12:12.36,0:12:15.28,Default,,0000,0000,0000,,And one of the things\Nthat you should think about is,
Dialogue: 0,0:12:15.50,0:12:18.63,Default,,0000,0000,0000,,How do I change my nonverbals?
Dialogue: 0,0:12:19.57,0:12:22.85,Default,,0000,0000,0000,,How do I become that person of influence?
Dialogue: 0,0:12:24.47,0:12:27.52,Default,,0000,0000,0000,,Because if there's one thing\Nwe need in this world,
Dialogue: 0,0:12:28.51,0:12:31.75,Default,,0000,0000,0000,,it's truly to be more empathetic.
Dialogue: 0,0:12:32.07,0:12:34.83,Default,,0000,0000,0000,,And so when I see this,
Dialogue: 0,0:12:35.92,0:12:37.44,Default,,0000,0000,0000,,it says it all.
Dialogue: 0,0:12:37.88,0:12:41.24,Default,,0000,0000,0000,,That's why we use nonverbals -
Dialogue: 0,0:12:41.42,0:12:43.50,Default,,0000,0000,0000,,because they're powerful.
Dialogue: 0,0:12:43.50,0:12:44.80,Default,,0000,0000,0000,,Thank you.
Dialogue: 0,0:12:44.80,0:12:47.38,Default,,0000,0000,0000,,(Applause)