[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:08.11,0:00:09.01,Default,,0000,0000,0000,,Welcome back!
Dialogue: 0,0:00:09.18,0:00:12.91,Default,,0000,0000,0000,,Let’s dive into the essential rules\Nfor managing your Membership payments,
Dialogue: 0,0:00:13.01,0:00:16.35,Default,,0000,0000,0000,,understanding Pending\Nand Inactive statuses,
Dialogue: 0,0:00:16.52,0:00:19.15,Default,,0000,0000,0000,,and how to reactivate your account.
Dialogue: 0,0:00:19.59,0:00:23.39,Default,,0000,0000,0000,,Let’s start with a few booking rules\Nfor new Members
Dialogue: 0,0:00:23.49,0:00:25.72,Default,,0000,0000,0000,,once they activate their Membership plan.
Dialogue: 0,0:00:26.04,0:00:27.86,Default,,0000,0000,0000,,Once you’ve activated your Membership,
Dialogue: 0,0:00:27.90,0:00:32.93,Default,,0000,0000,0000,,you can immediately use your Reward Points\Nto book a cruise with INsider Pricing,
Dialogue: 0,0:00:33.40,0:00:37.47,Default,,0000,0000,0000,,but you must do so at least 21 days\Nbefore departure,
Dialogue: 0,0:00:37.84,0:00:40.91,Default,,0000,0000,0000,,or 90 days if using Reward Points alone.
Dialogue: 0,0:00:41.31,0:00:42.21,Default,,0000,0000,0000,,For inStays,
Dialogue: 0,0:00:42.28,0:00:46.38,Default,,0000,0000,0000,,there’s a 14-day waiting period\Nbefore you can book with INsider Pricing,
Dialogue: 0,0:00:46.61,0:00:49.62,Default,,0000,0000,0000,,which aligns with our 14-day Money-Back\Nguarantee.
Dialogue: 0,0:00:50.35,0:00:51.45,Default,,0000,0000,0000,,Staying Active
Dialogue: 0,0:00:51.92,0:00:55.62,Default,,0000,0000,0000,,Most Members choose to stay active\Nto enjoy continuous benefits,
Dialogue: 0,0:00:55.82,0:00:58.62,Default,,0000,0000,0000,,which requires making\Nmonthly payments on time.
Dialogue: 0,0:00:59.12,0:01:00.36,Default,,0000,0000,0000,,To make things simple,
Dialogue: 0,0:01:00.39,0:01:03.60,Default,,0000,0000,0000,,we strongly recommend\Nsetting up a Recurring Payment Profile
Dialogue: 0,0:01:03.83,0:01:06.10,Default,,0000,0000,0000,,as soon as your Membership is activated.
Dialogue: 0,0:01:06.67,0:01:08.30,Default,,0000,0000,0000,,Here’s how to simplify this:
Dialogue: 0,0:01:08.54,0:01:10.50,Default,,0000,0000,0000,,Sign in to your inCruises account.
Dialogue: 0,0:01:11.04,0:01:15.54,Default,,0000,0000,0000,,On the left menu panel,\Nclick ‘Payments’ and then ‘Invoices.’
Dialogue: 0,0:01:15.91,0:01:18.41,Default,,0000,0000,0000,,Click ‘Add Card’\Nin the Recurring Billing window.
Dialogue: 0,0:01:18.81,0:01:20.55,Default,,0000,0000,0000,,Choose your preferred currency.
Dialogue: 0,0:01:20.78,0:01:23.47,Default,,0000,0000,0000,,Make sure it matches the currency\Nof the card you’re adding
Dialogue: 0,0:01:23.52,0:01:25.03,Default,,0000,0000,0000,,to avoid payment issues.
Dialogue: 0,0:01:25.55,0:01:28.32,Default,,0000,0000,0000,,Enter your payment card details\Nand confirm.
Dialogue: 0,0:01:28.89,0:01:32.66,Default,,0000,0000,0000,,Designate your “default” card\Nas the primary payment method.
Dialogue: 0,0:01:33.09,0:01:37.66,Default,,0000,0000,0000,,Adding a secondary card as a backup,\Nensures your membership remains active
Dialogue: 0,0:01:37.90,0:01:39.87,Default,,0000,0000,0000,,even if the primary card fails.
Dialogue: 0,0:01:40.53,0:01:43.80,Default,,0000,0000,0000,,Your default card will serve\Nas the primary payment method.
Dialogue: 0,0:01:44.44,0:01:45.80,Default,,0000,0000,0000,,For added security,
Dialogue: 0,0:01:45.90,0:01:48.64,Default,,0000,0000,0000,,we recommend adding\Na secondary card as a backup
Dialogue: 0,0:01:48.68,0:01:51.08,Default,,0000,0000,0000,,to ensure\Nuninterrupted Membership benefits.
Dialogue: 0,0:01:51.68,0:01:53.71,Default,,0000,0000,0000,,When your monthly invoice is ready,
Dialogue: 0,0:01:53.88,0:01:56.78,Default,,0000,0000,0000,,the system will automatically charge\Nthe default card.
Dialogue: 0,0:01:57.28,0:02:00.59,Default,,0000,0000,0000,,If payment fails,\Nit will attempt to charge the backup card,
Dialogue: 0,0:02:00.92,0:02:01.75,Default,,0000,0000,0000,,or cards.
Dialogue: 0,0:02:02.22,0:02:03.52,Default,,0000,0000,0000,,As a last resort,
Dialogue: 0,0:02:03.72,0:02:07.06,Default,,0000,0000,0000,,the system will use funds\Nfrom your inCruises Wallet Balance.
Dialogue: 0,0:02:07.56,0:02:08.96,Default,,0000,0000,0000,,If all options fail,
Dialogue: 0,0:02:09.06,0:02:12.20,Default,,0000,0000,0000,,you’ll receive an email reminder\Nto make the payment manually.
Dialogue: 0,0:02:13.03,0:02:14.33,Default,,0000,0000,0000,,It’s important to know
Dialogue: 0,0:02:14.47,0:02:18.04,Default,,0000,0000,0000,,that inCruises Membership doesn’t\Nrequire long-term contracts.
Dialogue: 0,0:02:18.47,0:02:20.54,Default,,0000,0000,0000,,Payments are made month-to-month,
Dialogue: 0,0:02:20.61,0:02:24.28,Default,,0000,0000,0000,,and Members can cancel anytime\Nwithout further obligations.
Dialogue: 0,0:02:25.11,0:02:26.91,Default,,0000,0000,0000,,Now let’s talk about Staying Active.
Dialogue: 0,0:02:26.98,0:02:31.08,Default,,0000,0000,0000,,Every month, active Members enjoy\Naccess to INsider Pricing.
Dialogue: 0,0:02:31.65,0:02:33.92,Default,,0000,0000,0000,,Additional Reward Points\Nwith every payment.
Dialogue: 0,0:02:34.55,0:02:36.86,Default,,0000,0000,0000,,The Retention\Nof the full Reward Point Balance,
Dialogue: 0,0:02:37.02,0:02:40.13,Default,,0000,0000,0000,,ensuring maximum value\Nfrom their Membership.
Dialogue: 0,0:02:40.79,0:02:44.16,Default,,0000,0000,0000,,Most Club Members choose\Nto remain Active Members indefinitely.
Dialogue: 0,0:02:44.33,0:02:48.07,Default,,0000,0000,0000,,They love how their Membership\Nhelps them develop an elevated lifestyle
Dialogue: 0,0:02:48.17,0:02:50.00,Default,,0000,0000,0000,,with travel for years to come.
Dialogue: 0,0:02:50.87,0:02:54.31,Default,,0000,0000,0000,,To maximize your Member Rewards,\Nhere’s the best practice:
Dialogue: 0,0:02:54.84,0:02:57.41,Default,,0000,0000,0000,,Pay your invoice as early as possible,
Dialogue: 0,0:02:57.61,0:03:00.61,Default,,0000,0000,0000,,ideally within the first five days\Nafter receiving it.
Dialogue: 0,0:03:01.11,0:03:02.12,Default,,0000,0000,0000,,For convenience,
Dialogue: 0,0:03:02.15,0:03:06.08,Default,,0000,0000,0000,,you have a 30-day payment window\Nfrom the time the invoice is issued.
Dialogue: 0,0:03:06.62,0:03:10.72,Default,,0000,0000,0000,,Payments made within this period\Nkeep your Membership active.
Dialogue: 0,0:03:11.32,0:03:13.36,Default,,0000,0000,0000,,What happens if you don’t pay?
Dialogue: 0,0:03:13.73,0:03:17.20,Default,,0000,0000,0000,,When an invoice is issued,\Na 30-day pending period begins.
Dialogue: 0,0:03:17.53,0:03:21.20,Default,,0000,0000,0000,,During this time,\Nunpaid accounts are considered “Pending.”
Dialogue: 0,0:03:21.57,0:03:25.00,Default,,0000,0000,0000,,While pending, \NMembers cannot book with INsider Pricing
Dialogue: 0,0:03:25.14,0:03:26.47,Default,,0000,0000,0000,,or use Reward Points.
Dialogue: 0,0:03:26.94,0:03:28.84,Default,,0000,0000,0000,,To restore Active status,
Dialogue: 0,0:03:28.98,0:03:32.11,Default,,0000,0000,0000,,simply make the payment,\Nand all benefits will resume.
Dialogue: 0,0:03:32.95,0:03:35.35,Default,,0000,0000,0000,,Inactive Status & Reactivation
Dialogue: 0,0:03:35.75,0:03:40.42,Default,,0000,0000,0000,,If payment is not made within 30 days,\Nthe account moves to inactive status.
Dialogue: 0,0:03:40.99,0:03:42.69,Default,,0000,0000,0000,,When an account becomes Inactive,
Dialogue: 0,0:03:42.76,0:03:46.43,Default,,0000,0000,0000,,any Doubled Reward Points earned\Nthrough monthly Membership payments
Dialogue: 0,0:03:46.53,0:03:47.46,Default,,0000,0000,0000,,will be lost.
Dialogue: 0,0:03:48.19,0:03:51.60,Default,,0000,0000,0000,,Remaining Reward Points\Nin your account will be adjusted
Dialogue: 0,0:03:51.73,0:03:55.20,Default,,0000,0000,0000,,to match the total amount\Nyou personally paid for your Membership.
Dialogue: 0,0:03:56.40,0:03:58.87,Default,,0000,0000,0000,,All Reward Points received\Nthrough Membership Free
Dialogue: 0,0:03:59.07,0:04:00.34,Default,,0000,0000,0000,,will be forfeited.
Dialogue: 0,0:04:01.14,0:04:04.34,Default,,0000,0000,0000,,Inactive Members can still use\Ntheir remaining points
Dialogue: 0,0:04:04.41,0:04:07.35,Default,,0000,0000,0000,,to reduce travel costs by up to 17%.
Dialogue: 0,0:04:07.98,0:04:10.15,Default,,0000,0000,0000,,New Reward Points cannot be earned
Dialogue: 0,0:04:10.18,0:04:12.65,Default,,0000,0000,0000,,until the Membership is reactivated.
Dialogue: 0,0:04:13.05,0:04:16.76,Default,,0000,0000,0000,,And to reactivate, Members need\Nto make both an Activation Payment
Dialogue: 0,0:04:16.92,0:04:18.69,Default,,0000,0000,0000,,and a Monthly Membership Payment.
Dialogue: 0,0:04:18.96,0:04:21.96,Default,,0000,0000,0000,,Once reactivated,\Nthey can immediately resume
Dialogue: 0,0:04:22.06,0:04:24.23,Default,,0000,0000,0000,,earning and using Reward Points.
Dialogue: 0,0:04:25.06,0:04:26.03,Default,,0000,0000,0000,,Finally,
Dialogue: 0,0:04:26.37,0:04:29.64,Default,,0000,0000,0000,,let’s talk about flexibility and security.
Dialogue: 0,0:04:30.07,0:04:34.27,Default,,0000,0000,0000,,All Membership payments are\N100% protected by Trust My Travel,
Dialogue: 0,0:04:34.64,0:04:36.28,Default,,0000,0000,0000,,providing peace of mind
Dialogue: 0,0:04:36.38,0:04:39.95,Default,,0000,0000,0000,,in case of any unforeseen\Nfinancial issues with inCruises.
Dialogue: 0,0:04:40.25,0:04:43.75,Default,,0000,0000,0000,,Keep in mind, though,\Nthis is not trip-specific insurance.
Dialogue: 0,0:04:44.18,0:04:48.59,Default,,0000,0000,0000,,For additional booking protection,\Nconsider inCruises’ Payment Protection
Dialogue: 0,0:04:48.79,0:04:51.19,Default,,0000,0000,0000,,or third-party trip insurance.
Dialogue: 0,0:04:51.96,0:04:54.33,Default,,0000,0000,0000,,Let’s quickly summarize the key features
Dialogue: 0,0:04:54.49,0:04:55.83,Default,,0000,0000,0000,,of Membership payments:
Dialogue: 0,0:04:56.06,0:04:58.46,Default,,0000,0000,0000,,Number one: Active Status.
Dialogue: 0,0:04:58.86,0:05:01.47,Default,,0000,0000,0000,,Make monthly payments within 30 days
Dialogue: 0,0:05:01.57,0:05:05.04,Default,,0000,0000,0000,,to maintain INsider Pricing\Nand Reward Point privileges.
Dialogue: 0,0:05:05.54,0:05:07.14,Default,,0000,0000,0000,,Number two: Payment Options.
Dialogue: 0,0:05:07.34,0:05:11.51,Default,,0000,0000,0000,,Set up recurring payments\Nwith a backup to avoid interruptions.
Dialogue: 0,0:05:12.01,0:05:14.11,Default,,0000,0000,0000,,Number three: Inactive Accounts.
Dialogue: 0,0:05:14.31,0:05:17.08,Default,,0000,0000,0000,,Inactive status results\Nin lost privileges,
Dialogue: 0,0:05:17.32,0:05:19.89,Default,,0000,0000,0000,,but accounts can be reactivated easily.
Dialogue: 0,0:05:20.25,0:05:22.32,Default,,0000,0000,0000,,Number four: Payment Protection.
Dialogue: 0,0:05:22.69,0:05:25.72,Default,,0000,0000,0000,,All payments are safeguarded\Nby Trust My Travel.
Dialogue: 0,0:05:26.73,0:05:27.93,Default,,0000,0000,0000,,So, stay active,
Dialogue: 0,0:05:28.23,0:05:30.16,Default,,0000,0000,0000,,keep maximizing your benefits,
Dialogue: 0,0:05:30.30,0:05:33.23,Default,,0000,0000,0000,,and make the most\Nof your inCruises Membership!
Dialogue: 0,0:05:33.77,0:05:36.80,Default,,0000,0000,0000,,Now, let’s test your understanding\Nwith a quick quiz.