0:00:01.200,0:00:01.960 We just moved. 0:00:02.059,0:00:02.349 I 0:00:02.480,0:00:03.640 called UPS 0:00:03.980,0:00:05.909 to ask them to help out with some boxes. 0:00:06.559,0:00:07.570 Now they're a good service, 0:00:07.599,0:00:11.029 but you have to have information ready about your boxes before you even call them. 0:00:11.119,0:00:11.949 I had no idea. 0:00:12.630,0:00:13.220 I called them up. 0:00:13.300,0:00:15.810 “Yeah, I have ten boxes, could you come pick them up?” 0:00:16.059,0:00:18.329 “We need to know the weight and the girth.” [LAUGHTER] 0:00:21.659,0:00:22.110 "OK, 0:00:22.229,0:00:22.700 goodbye." 0:00:30.540,0:00:31.290 So, I call back, 0:00:31.399,0:00:32.959 "We need the weight and the girth.” 0:00:33.279,0:00:33.779 "OK, 0:00:33.880,0:00:35.509 I don’t know what the weight is 0:00:35.750,0:00:36.560 and 0:00:38.130,0:00:39.709 and I don’t know what girth means. [LAUGHTER] 0:00:44.340,0:00:46.069 So, now what's the procedure?" 0:00:51.319,0:00:53.669 So, this guy talks to me like I'm 4 years old. 0:00:53.740,0:00:53.860 “Well, 0:00:53.939,0:00:55.869 do you have a bathroom 0:00:55.869,0:00:56.049 scale.” 0:00:57.060,0:00:57.220 Yeah, 0:00:57.340,0:00:58.939 but if I put the box on a scale, 0:00:58.979,0:01:00.779 it's going to cover up the numbers. [LAUGHTER] 0:01:04.459,0:01:06.309 What do I take them off really quick? 0:01:09.699,0:01:10.099 [LAUGHTER] 0:01:10.220,0:01:10.830 Zero! 0:01:10.910,0:01:12.019 I’m not fast enough. 0:01:15.059,0:01:16.220 What's he talking about? 0:01:18.940,0:01:20.389 So, then he gives me like his Mr. 0:01:20.419,0:01:21.550 Wizard formula. 0:01:21.739,0:01:24.690 How about if you stand on the scale and weigh yourself, 0:01:24.819,0:01:25.889 get off the scale, 0:01:26.059,0:01:26.819 pick up the box, 0:01:26.900,0:01:27.529 get back on, 0:01:27.580,0:01:30.099 weigh you and the box together and subtract your own weight." 0:01:30.139,0:01:31.690 I'm going, "slow down!" 0:01:34.620,0:01:35.160 Hold on, 0:01:35.199,0:01:36.040 professor. 0:01:40.319,0:01:42.430 I know this guy's never tried this because I 0:01:42.430,0:01:44.779 tried it and you still can't see the numbers! [LAUGHTER] 0:01:58.720,0:01:59.209 What am I? 0:01:59.230,0:01:59.580 Mr. 0:01:59.589,0:02:00.529 Olympia. 0:02:07.599,0:02:08.869 3 pounds. 0:02:17.850,0:02:20.259 Then I had to hang up in the middle of his girth formula. 0:02:21.559,0:02:23.350 He kept assuring me it was easy. 0:02:23.639,0:02:23.910 "You know, 0:02:23.919,0:02:26.130 the girth is very simple to figure out. 0:02:26.320,0:02:28.759 You take the length and you double that by the smaller of 0:02:28.759,0:02:31.899 the height after you triangulate the hypotenuse from the third side." 0:02:32.119,0:02:32.320 “Okay, 0:02:32.399,0:02:33.229 I got to go.” 0:02:34.300,0:02:35.860 I'm getting another call. 0:02:36.550,0:02:36.630 Yeah, 0:02:36.669,0:02:37.949 I'm too stupid to talk to you. 0:02:38.070,0:02:38.649 I just 0:02:39.399,0:02:41.160 want to not be on with you any longer. 0:02:44.830,0:02:45.490 So, this is true. 0:02:45.520,0:02:47.919 I figured I would call back and just make up some numbers, 0:02:47.960,0:02:48.360 you know. 0:02:49.320,0:02:50.750 Let them come out and pick them up. 0:02:51.539,0:02:52.169 If it's wrong, 0:02:52.210,0:02:53.220 I'll pay the difference. 0:02:53.250,0:02:53.539 Just 0:02:54.529,0:02:55.729 dispatch the truck. [LAUGHTER] 0:02:58.300,0:02:58.830 Please. 0:03:02.100,0:03:02.869 So, I called back, 0:03:02.979,0:03:03.110 yeah, 0:03:03.399,0:03:03.660 I 0:03:03.669,0:03:05.779 have 10 boxes 0:03:06.110,0:03:06.679 and— 0:03:08.059,0:03:08.350 no, 0:03:08.389,0:03:09.059 I'm another guy. [LAUGHTER] 0:03:12.289,0:03:12.509 Yeah, 0:03:12.610,0:03:14.419 and they all weigh exactly 0:03:15.270,0:03:18.570 22 pounds and they'll have a girth of 0:03:23.300,0:03:24.940 “Three what?” 0:03:24.940,0:03:26.419 “Three girth units.” 0:03:32.660,0:03:33.570 "Come pick them up, 0:03:33.660,0:03:34.210 please. 0:03:34.779,0:03:34.990 I'm, 0:03:35.020,0:03:35.889 I'm begging you. 0:03:35.940,0:03:36.330 They're 0:03:36.550,0:03:38.529 boxes and they're brown 0:03:38.740,0:03:40.490 and they have tape all on them 0:03:40.779,0:03:42.850 and they probably fit on a dolly." [LAUGHTER]. 0:03:45.509,0:03:46.630 Why must you torture me?