0:00:03.380,0:00:06.509
we have sixteen greenhouses we grow in

0:00:06.509,0:00:09.330
36,000 square feet of greenhouse we grow

0:00:09.330,0:00:11.969
for this park citywide we also grow for

0:00:11.969,0:00:14.280
the zoo in the Denver Botanic Gardens we

0:00:14.280,0:00:16.379
have thirty horticulturists that help

0:00:16.379,0:00:19.439
maintain all the 40-plus parks there was

0:00:19.439,0:00:21.660
a lot of talk about the problems that

0:00:21.660,0:00:23.340
were here but there wasn't a lot of how

0:00:23.340,0:00:24.750
are we going to fix these problems and

0:00:24.750,0:00:26.070
how are we going to find those solutions

0:00:26.070,0:00:28.380
in the past it used to be people would

0:00:28.380,0:00:29.789
either be at the garage door and they

0:00:29.789,0:00:31.289
load up plants that way or they would

0:00:31.289,0:00:33.150
actually drive through the hallway and

0:00:33.150,0:00:34.980
go from one end of the greenhouse not

0:00:34.980,0:00:36.809
the other cause so many be like hey can

0:00:36.809,0:00:38.399
I place an order for two o'clock and

0:00:38.399,0:00:39.539
they'd be like let me grab a piece of

0:00:39.539,0:00:41.190
paper or let me run down to the other

0:00:41.190,0:00:42.539
side of the greenhouse you know so it

0:00:42.539,0:00:45.059
was just not organized we really talked

0:00:45.059,0:00:46.829
to all of the parks horticulturists out

0:00:46.829,0:00:49.170
in the districts we communicated a lot

0:00:49.170,0:00:50.760
to figure out where was the breakdown

0:00:50.760,0:00:52.500
happening and then we tried to really

0:00:52.500,0:00:54.539
pinpoint those solutions and start from

0:00:54.539,0:00:57.059
there so if we were disorganized on our

0:00:57.059,0:00:57.629
end

0:00:57.629,0:01:00.420
it would only slow the process down for

0:01:00.420,0:01:03.210
them we're always about improving

0:01:03.210,0:01:05.730
efficiency while we're not selling

0:01:05.730,0:01:08.340
anything the citizens of the City and

0:01:08.340,0:01:10.380
County of Denver are paying for us to do

0:01:10.380,0:01:11.790
what we're doing and ultimately they are

0:01:11.790,0:01:14.640
the customer so when I first took over

0:01:14.640,0:01:17.130
the greenhouse and started using the

0:01:17.130,0:01:18.540
Black Belt techniques and some of the

0:01:18.540,0:01:20.670
processes looking at the a3 you know the

0:01:20.670,0:01:22.049
biggest thing there was what's the

0:01:22.049,0:01:23.640
current state and and where would we

0:01:23.640,0:01:25.799
want to go so the current state for the

0:01:25.799,0:01:27.840
green house at that time was a lot of

0:01:27.840,0:01:30.420
chaos and also a lot of frustration for

0:01:30.420,0:01:32.340
people what we did was we started using

0:01:32.340,0:01:34.860
all of our doors and the way we are able

0:01:34.860,0:01:36.270
to do that is that we actually pull the

0:01:36.270,0:01:37.890
orders for them ahead of time and we

0:01:37.890,0:01:39.360
placed them at the back of the

0:01:39.360,0:01:41.579
greenhouses towards the doors and now

0:01:41.579,0:01:43.770
we're loading people from 14 doors

0:01:43.770,0:01:45.840
rather than two and they're also their

0:01:45.840,0:01:47.640
materials ready when they get here some

0:01:47.640,0:01:48.990
people would be on the north some people

0:01:48.990,0:01:50.490
can be on the south and they can get

0:01:50.490,0:01:52.710
their plants get loaded and get going to

0:01:52.710,0:01:55.770
go plant the bed we have an online kind

0:01:55.770,0:01:58.439
of ordering system so to speak like we

0:01:58.439,0:02:01.469
send an email basically that has the

0:02:01.469,0:02:03.000
beds that we're picking up and what's in

0:02:03.000,0:02:05.219
them and then we send that to them as an

0:02:05.219,0:02:07.140
excel sheet and then they're able to

0:02:07.140,0:02:08.880
pull the orders that way you can pick

0:02:08.880,0:02:11.520
your date and your hour that you're

0:02:11.520,0:02:12.930
picking up and you can pick your bed

0:02:12.930,0:02:15.350
number there so for us you know much

0:02:15.350,0:02:17.300
room for error we can just drop it right

0:02:17.300,0:02:18.530
into the spreadsheet and then we can

0:02:18.530,0:02:20.840
actually sort and find what we're doing

0:02:20.840,0:02:23.450
for each day so good organization is key

0:02:23.450,0:02:24.890
from the very beginning all the way

0:02:24.890,0:02:27.410
through we see that there's a problem we

0:02:27.410,0:02:29.240
talk about it we communicate together as

0:02:29.240,0:02:31.010
a team hey we see this it's a problem

0:02:31.010,0:02:32.540
and then we figure out a way to make it

0:02:32.540,0:02:32.960
right

0:02:32.960,0:02:35.060
if it wasn't what it is now I can't

0:02:35.060,0:02:37.820
imagine how we would operate our fellow

0:02:37.820,0:02:40.130
co-workers come in and are always very

0:02:40.130,0:02:42.170
pleased with the system and are like you

0:02:42.170,0:02:44.000
guys are so well organized and we

0:02:44.000,0:02:46.220
appreciate it we appreciate the plants

0:02:46.220,0:02:48.620
and it just goes and flows really well

0:02:48.620,0:02:50.480
it's really cool it makes it all

0:02:50.480,0:02:52.310
worthwhile in my mind that's what it's

0:02:52.310,0:02:55.780
for for other people to enjoy

0:03:01.830,0:03:03.890
you