1 00:00:03,380 --> 00:00:06,509 we have sixteen greenhouses we grow in 2 00:00:06,509 --> 00:00:09,330 36,000 square feet of greenhouse we grow 3 00:00:09,330 --> 00:00:11,969 for this park citywide we also grow for 4 00:00:11,969 --> 00:00:14,280 the zoo in the Denver Botanic Gardens we 5 00:00:14,280 --> 00:00:16,379 have thirty horticulturists that help 6 00:00:16,379 --> 00:00:19,439 maintain all the 40-plus parks there was 7 00:00:19,439 --> 00:00:21,660 a lot of talk about the problems that 8 00:00:21,660 --> 00:00:23,340 were here but there wasn't a lot of how 9 00:00:23,340 --> 00:00:24,750 are we going to fix these problems and 10 00:00:24,750 --> 00:00:26,070 how are we going to find those solutions 11 00:00:26,070 --> 00:00:28,380 in the past it used to be people would 12 00:00:28,380 --> 00:00:29,789 either be at the garage door and they 13 00:00:29,789 --> 00:00:31,289 load up plants that way or they would 14 00:00:31,289 --> 00:00:33,150 actually drive through the hallway and 15 00:00:33,150 --> 00:00:34,980 go from one end of the greenhouse not 16 00:00:34,980 --> 00:00:36,809 the other cause so many be like hey can 17 00:00:36,809 --> 00:00:38,399 I place an order for two o'clock and 18 00:00:38,399 --> 00:00:39,539 they'd be like let me grab a piece of 19 00:00:39,539 --> 00:00:41,190 paper or let me run down to the other 20 00:00:41,190 --> 00:00:42,539 side of the greenhouse you know so it 21 00:00:42,539 --> 00:00:45,059 was just not organized we really talked 22 00:00:45,059 --> 00:00:46,829 to all of the parks horticulturists out 23 00:00:46,829 --> 00:00:49,170 in the districts we communicated a lot 24 00:00:49,170 --> 00:00:50,760 to figure out where was the breakdown 25 00:00:50,760 --> 00:00:52,500 happening and then we tried to really 26 00:00:52,500 --> 00:00:54,539 pinpoint those solutions and start from 27 00:00:54,539 --> 00:00:57,059 there so if we were disorganized on our 28 00:00:57,059 --> 00:00:57,629 end 29 00:00:57,629 --> 00:01:00,420 it would only slow the process down for 30 00:01:00,420 --> 00:01:03,210 them we're always about improving 31 00:01:03,210 --> 00:01:05,730 efficiency while we're not selling 32 00:01:05,730 --> 00:01:08,340 anything the citizens of the City and 33 00:01:08,340 --> 00:01:10,380 County of Denver are paying for us to do 34 00:01:10,380 --> 00:01:11,790 what we're doing and ultimately they are 35 00:01:11,790 --> 00:01:14,640 the customer so when I first took over 36 00:01:14,640 --> 00:01:17,130 the greenhouse and started using the 37 00:01:17,130 --> 00:01:18,540 Black Belt techniques and some of the 38 00:01:18,540 --> 00:01:20,670 processes looking at the a3 you know the 39 00:01:20,670 --> 00:01:22,049 biggest thing there was what's the 40 00:01:22,049 --> 00:01:23,640 current state and and where would we 41 00:01:23,640 --> 00:01:25,799 want to go so the current state for the 42 00:01:25,799 --> 00:01:27,840 green house at that time was a lot of 43 00:01:27,840 --> 00:01:30,420 chaos and also a lot of frustration for 44 00:01:30,420 --> 00:01:32,340 people what we did was we started using 45 00:01:32,340 --> 00:01:34,860 all of our doors and the way we are able 46 00:01:34,860 --> 00:01:36,270 to do that is that we actually pull the 47 00:01:36,270 --> 00:01:37,890 orders for them ahead of time and we 48 00:01:37,890 --> 00:01:39,360 placed them at the back of the 49 00:01:39,360 --> 00:01:41,579 greenhouses towards the doors and now 50 00:01:41,579 --> 00:01:43,770 we're loading people from 14 doors 51 00:01:43,770 --> 00:01:45,840 rather than two and they're also their 52 00:01:45,840 --> 00:01:47,640 materials ready when they get here some 53 00:01:47,640 --> 00:01:48,990 people would be on the north some people 54 00:01:48,990 --> 00:01:50,490 can be on the south and they can get 55 00:01:50,490 --> 00:01:52,710 their plants get loaded and get going to 56 00:01:52,710 --> 00:01:55,770 go plant the bed we have an online kind 57 00:01:55,770 --> 00:01:58,439 of ordering system so to speak like we 58 00:01:58,439 --> 00:02:01,469 send an email basically that has the 59 00:02:01,469 --> 00:02:03,000 beds that we're picking up and what's in 60 00:02:03,000 --> 00:02:05,219 them and then we send that to them as an 61 00:02:05,219 --> 00:02:07,140 excel sheet and then they're able to 62 00:02:07,140 --> 00:02:08,880 pull the orders that way you can pick 63 00:02:08,880 --> 00:02:11,520 your date and your hour that you're 64 00:02:11,520 --> 00:02:12,930 picking up and you can pick your bed 65 00:02:12,930 --> 00:02:15,350 number there so for us you know much 66 00:02:15,350 --> 00:02:17,300 room for error we can just drop it right 67 00:02:17,300 --> 00:02:18,530 into the spreadsheet and then we can 68 00:02:18,530 --> 00:02:20,840 actually sort and find what we're doing 69 00:02:20,840 --> 00:02:23,450 for each day so good organization is key 70 00:02:23,450 --> 00:02:24,890 from the very beginning all the way 71 00:02:24,890 --> 00:02:27,410 through we see that there's a problem we 72 00:02:27,410 --> 00:02:29,240 talk about it we communicate together as 73 00:02:29,240 --> 00:02:31,010 a team hey we see this it's a problem 74 00:02:31,010 --> 00:02:32,540 and then we figure out a way to make it 75 00:02:32,540 --> 00:02:32,960 right 76 00:02:32,960 --> 00:02:35,060 if it wasn't what it is now I can't 77 00:02:35,060 --> 00:02:37,820 imagine how we would operate our fellow 78 00:02:37,820 --> 00:02:40,130 co-workers come in and are always very 79 00:02:40,130 --> 00:02:42,170 pleased with the system and are like you 80 00:02:42,170 --> 00:02:44,000 guys are so well organized and we 81 00:02:44,000 --> 00:02:46,220 appreciate it we appreciate the plants 82 00:02:46,220 --> 00:02:48,620 and it just goes and flows really well 83 00:02:48,620 --> 00:02:50,480 it's really cool it makes it all 84 00:02:50,480 --> 00:02:52,310 worthwhile in my mind that's what it's 85 00:02:52,310 --> 00:02:55,780 for for other people to enjoy 86 00:03:01,830 --> 00:03:03,890 you