WEBVTT

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we have sixteen greenhouses we grow in

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36,000 square feet of greenhouse we grow

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for this park citywide we also grow for

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the zoo in the Denver Botanic Gardens we

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have thirty horticulturists that help

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maintain all the 40-plus parks there was

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a lot of talk about the problems that

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were here but there wasn't a lot of how

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are we going to fix these problems and

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how are we going to find those solutions

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in the past it used to be people would

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either be at the garage door and they

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load up plants that way or they would

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actually drive through the hallway and

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go from one end of the greenhouse not

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the other cause so many be like hey can

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I place an order for two o'clock and

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they'd be like let me grab a piece of

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paper or let me run down to the other

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side of the greenhouse you know so it

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was just not organized we really talked

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to all of the parks horticulturists out

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in the districts we communicated a lot

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to figure out where was the breakdown

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happening and then we tried to really

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pinpoint those solutions and start from

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there so if we were disorganized on our

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end

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it would only slow the process down for

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them we're always about improving

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efficiency while we're not selling

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anything the citizens of the City and

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County of Denver are paying for us to do

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what we're doing and ultimately they are

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the customer so when I first took over

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the greenhouse and started using the

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Black Belt techniques and some of the

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processes looking at the a3 you know the

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biggest thing there was what's the

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current state and and where would we

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want to go so the current state for the

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green house at that time was a lot of

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chaos and also a lot of frustration for

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people what we did was we started using

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all of our doors and the way we are able

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to do that is that we actually pull the

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orders for them ahead of time and we

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placed them at the back of the

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greenhouses towards the doors and now

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we're loading people from 14 doors

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rather than two and they're also their

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materials ready when they get here some

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people would be on the north some people

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can be on the south and they can get

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their plants get loaded and get going to

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go plant the bed we have an online kind

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of ordering system so to speak like we

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send an email basically that has the

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beds that we're picking up and what's in

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them and then we send that to them as an

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excel sheet and then they're able to

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pull the orders that way you can pick

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your date and your hour that you're

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picking up and you can pick your bed

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number there so for us you know much

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room for error we can just drop it right

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into the spreadsheet and then we can

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actually sort and find what we're doing

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for each day so good organization is key

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from the very beginning all the way

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through we see that there's a problem we

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talk about it we communicate together as

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a team hey we see this it's a problem

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and then we figure out a way to make it

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right

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if it wasn't what it is now I can't

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imagine how we would operate our fellow

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co-workers come in and are always very

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pleased with the system and are like you

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guys are so well organized and we

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appreciate it we appreciate the plants

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and it just goes and flows really well

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it's really cool it makes it all

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worthwhile in my mind that's what it's

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for for other people to enjoy

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you