Thank you.
How fo you take your coffee?
Black.
Really black?
That's right
You like it strong.
Yes, as strong as possitble.
How may cups of coffee do you drink on a working day?
I really try to limit the amount.
I used to drink a lot, maybe 15 cups per day.
But now I try to limit them to 4 or 5 per day.
What do you want to give special attention to in this RSM update?
I would like to focus on our integrated annual plan,
and to share it with all my colleagues.
Over the past period, we have heard a number of times
that communication in general should be a focal point.
But people would like to hear more about ouyr strategy..
And I get that.
So this year, we have chosen to set up an integrated annual plan,
based on our strategy,
and made up of the annual plans of the service clients,
and any supporting departments.
We have created a concise summary of this in a document
that will be available to everyone.
So it's a translation of the strategy that's already known and clear,
and will remain unchanged...
That's right.
...into what are we going to do specifically, more or sometimes less,
and also aligned.
Is that the most important thing that's going to happen, the alignment?
Yes. I think that's very important.
to work together across disciplines,
that people also know what everyone else's points of interest are,
so that these can be worked on with greater focus,
because, ultimately, we're doing it with the entire group of people.
So can you mention a few points that you'd like to stress and draw attention to?
What are they?
An important point that we see in all service lines,
and also to some extent in the support departments,
is data and data quality.
This is a very important point of attention,
both internally and towards the market and our customers.
It's a theme we will be investing a lot in during the upcoming period,
in terms of tools, knowledge as well as money.