WEBVTT

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Thank you.

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How fo you take your coffee?

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Black.

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Really black?

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That's right

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You like it strong.

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Yes, as strong as possitble.

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How may cups of coffee
do you drink on a working day?

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I really try to limit the amount.

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I used to drink a lot,
maybe 15 cups per day.

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But now I try to limit them
to 4 or 5 per day.

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What do you want to give special
attention to in this RSM update?

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I would like to focus on
our integrated annual plan,

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and to share it with all my colleagues.

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Over the past period,
we have heard a number of times

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that communication in general
should be a focal point.

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But people would like to hear more
about ouyr strategy..

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And I get that.

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So this year, we have chosen to 
set up an integrated annual plan,

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based on our strategy,

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and made up of the annual plans 
of the service clients,

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and any supporting departments.

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We have created a concise summary
of this in a document

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that will be available to everyone.

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So it's a translation of the strategy
that's already known and clear,

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and will remain unchanged...

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That's right.

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...into what are we going to do 
specifically, more or sometimes less,

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and also aligned.

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Is that the most important thing
that's going to happen, the alignment?

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Yes. I think that's very important.

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to work together across disciplines,

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that people also know what
everyone else's points of interest are,

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so that these can be worked on
with greater focus,

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because, ultimately, we're doing it
with the entire group of people.

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So can you mention a few points that you'd
like to stress and draw attention to?

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What are they?