0:00:13.386,0:00:18.995
In 1990, I traveled to South Africa[br]as part of my work with Outward Bound.

0:00:19.414,0:00:21.801
That was life-changing for me.

0:00:22.120,0:00:26.683
Nelson Mandela had just been released[br]from prison a few months before,

0:00:27.285,0:00:29.745
and apartheid was being dismantled.

0:00:30.104,0:00:33.847
I worked with mining groups[br]and banks and other businesses

0:00:33.847,0:00:36.706
facilitating interracial[br]team-building courses,

0:00:36.706,0:00:39.188
each lasting eight days.

0:00:40.298,0:00:43.341
The mining guys all worked[br]on the same shifts together,

0:00:43.341,0:00:44.812
and yet,

0:00:45.332,0:00:47.423
on the same shifts across race,

0:00:47.423,0:00:49.538
they never ate meals together,

0:00:49.538,0:00:52.377
they never shared the same dorm rooms,

0:00:52.377,0:00:54.749
and they never drank beer together.

0:00:54.749,0:00:56.455
One white miner’s wife told him,

0:00:56.455,0:01:00.051
“If you sleep in the same room[br]as a black man, I will divorce you.”

0:01:00.717,0:01:05.211
We started intensive team activities[br]minutes after they arrived.

0:01:05.891,0:01:08.257
At first, I was inspired and connected

0:01:08.257,0:01:11.012
with the black miners[br]from different tribal groups,

0:01:11.012,0:01:15.674
who would always spontaneously sing[br]and dance around the campfire.

0:01:15.989,0:01:20.163
Over time, I found that I had a lot[br]in common with the white men as well.

0:01:20.163,0:01:22.377
They were good guys one on one,

0:01:22.377,0:01:25.869
and yet, they were part of a system[br]that was oppressive.

0:01:25.869,0:01:29.202
They were in power,[br]and others conformed to their system.

0:01:30.242,0:01:31.631
I found over time

0:01:31.631,0:01:33.689
that I had more in common[br]with the white men

0:01:33.689,0:01:35.180
than I was comfortable with.

0:01:35.180,0:01:38.294
I looked into their eyes and I saw myself.

0:01:38.294,0:01:42.059
I felt compelled to come back to the US[br]and work with people like me,

0:01:42.059,0:01:43.742
other white men.

0:01:44.640,0:01:48.431
Back in the US, I spent[br]seven years researching:

0:01:48.431,0:01:50.771
How do white men learn about diversity?

0:01:50.771,0:01:52.771
What triggers our awareness

0:01:52.771,0:01:56.047
and our movement towards being[br]advocates for diversity?

0:01:56.047,0:01:58.238
In my dissertation research,

0:01:58.928,0:02:00.545
I found the white men I studied

0:02:00.545,0:02:03.828
learn almost everything[br]from women and people of color.

0:02:04.588,0:02:06.940
They didn’t turn to other white men,

0:02:06.940,0:02:09.047
and in fact disconnected[br]from other white men

0:02:09.047,0:02:10.697
and were angry at them.

0:02:11.247,0:02:13.830
I was presenting these results[br]at a national conference

0:02:13.830,0:02:15.647
and a black woman stood up,

0:02:15.998,0:02:17.541
and she said,

0:02:17.541,0:02:20.762
“If that’s the pathway to diversity[br]for white men, I’m exhausted.”

0:02:20.762,0:02:22.171
(Laughter)

0:02:22.171,0:02:24.458
“I don’t have the energy[br]to educate all of you.”

0:02:24.458,0:02:26.017
(Laughter)

0:02:26.017,0:02:27.776
And she was right!

0:02:28.307,0:02:31.386
Another colleague of mine,[br]also with an Outward Bound background,

0:02:31.386,0:02:32.597
Bill Proudman,

0:02:32.597,0:02:34.773
had an idea to break that pattern.

0:02:34.773,0:02:38.501
He said, “Let’s get in the room[br]with a group of white guys

0:02:38.501,0:02:41.344
and spend four days examining ourselves.

0:02:41.344,0:02:43.834
What does it mean to be white[br]and to be male,

0:02:43.834,0:02:46.071
and for many of us, heterosexual?"

0:02:46.731,0:02:49.745
We called it a white men’s caucus.

0:02:50.253,0:02:53.536
The first white men’s caucus[br]we did was 20 years ago.

0:02:53.536,0:02:58.161
Since then, we’ve done hundreds of them,[br]with thousands of white men.

0:02:58.161,0:03:01.740
Over time, we found that white men[br]don’t know three things.

0:03:01.740,0:03:04.277
One, we don’t know[br]that we’re part of a group,

0:03:04.277,0:03:05.956
and that we have a culture.

0:03:06.446,0:03:08.244
Two, we don’t know that others

0:03:08.244,0:03:11.187
are having a different experience[br]in the world than us.

0:03:11.187,0:03:13.188
And three, we don’t know

0:03:13.188,0:03:16.624
that the process of learning this[br]is actually life-changing for us,

0:03:16.624,0:03:19.342
and we gain so much in the process.

0:03:20.252,0:03:21.475
Just to be clear,

0:03:21.475,0:03:24.806
white men are not the only people[br]in the world that don’t know things.

0:03:24.806,0:03:26.007
(Laughter)

0:03:26.007,0:03:28.813
All of us have learning and work to do

0:03:28.813,0:03:31.945
around how to partner[br]more effectively with each other.

0:03:31.945,0:03:35.217
I’m just talking today[br]about the white-male part of the equation,

0:03:35.217,0:03:37.565
which is often not articulated.

0:03:37.565,0:03:40.572
So let’s go back to the first thing[br]that white men don’t know.

0:03:40.572,0:03:44.027
We don’t know that we’re part of a group,[br]and that we have a culture.

0:03:44.027,0:03:46.863
When I look in the mirror, I see Michael.

0:03:46.863,0:03:48.981
I don’t see myself as a white male.

0:03:48.981,0:03:51.618
Others, women and people of color,[br]may see a white male,

0:03:51.618,0:03:53.442
but I just see Michael.

0:03:53.442,0:03:56.861
This is partly a result[br]of how diversity is framed.

0:03:57.271,0:04:02.339
When we look at race, for example,[br]we often focus on people of color.

0:04:02.339,0:04:05.681
When we look at gender,[br]who do we usually talk about?

0:04:05.681,0:04:06.842
Women.

0:04:06.842,0:04:08.560
When we look at sexual orientation,

0:04:08.560,0:04:11.520
we often focus on gay,[br]lesbian and bisexual.

0:04:11.520,0:04:16.110
We don’t examine being white,[br]or being male, or being heterosexual.

0:04:16.110,0:04:18.471
It’s like an invisible part of myself.

0:04:18.861,0:04:21.739
I once worked with a SWAT team commander

0:04:21.739,0:04:26.025
who came back and said he applied[br]what he learned the first day on the job.

0:04:26.025,0:04:31.182
He was in a situation that usually ends[br]in a fight or an arrest,

0:04:31.182,0:04:33.280
and he was able to avoid both.

0:04:33.280,0:04:37.384
Seeing himself and recognizing himself[br]now as a white male, he realized,

0:04:37.384,0:04:40.378
“This stranger does not[br]know me personally.”

0:04:40.378,0:04:42.663
And he didn’t have[br]to take anything personally.

0:04:42.663,0:04:46.189
He shifted from defensiveness to inquiry,

0:04:46.189,0:04:48.770
and he was able to take[br]an explosive moment

0:04:48.770,0:04:51.368
and turn it into a moment of partnership.

0:04:52.477,0:04:54.808
So white men, we don’t know[br]we’re part of a group.

0:04:54.808,0:04:57.338
We also don’t know[br]that we have a culture.

0:04:57.338,0:04:59.504
We’re like a fish in water.

0:04:59.504,0:05:02.274
We rarely have to leave[br]our cultural waters,

0:05:02.274,0:05:04.896
and so we have the least[br]awareness of them.

0:05:04.896,0:05:09.209
The culture, our culture,[br]permeates our schools, our institutions,

0:05:09.209,0:05:12.359
Church, businesses, most places we go.

0:05:12.359,0:05:14.851
So we have the least awareness of it.

0:05:16.181,0:05:18.041
I love my culture,

0:05:18.041,0:05:21.862
and I’ve also come to see[br]that when I overuse its strengths,

0:05:21.862,0:05:24.470
those strengths can become weaknesses.

0:05:24.470,0:05:27.441
So what are some of the traits[br]of white male culture?

0:05:27.941,0:05:29.840
One is rugged individualism.

0:05:29.840,0:05:31.773
And I love that part of me.

0:05:31.773,0:05:34.499
I love that I pull myself up[br]by my bootstraps,

0:05:34.499,0:05:36.597
put my head down and work hard.

0:05:36.597,0:05:38.853
It has served me really well.

0:05:38.853,0:05:42.563
And I know I can overuse that,[br]as others can too.

0:05:42.563,0:05:44.798
Any of you ever know of white guys

0:05:44.798,0:05:47.252
who get lost and refuse[br]to ask for directions?

0:05:47.252,0:05:48.825
Audience member: My dad!

0:05:48.825,0:05:50.434
And that happened recently?

0:05:50.434,0:05:51.639
(Laughter)

0:05:51.639,0:05:53.779
Just so, I’m modeling white guys.

0:05:53.779,0:05:56.250
You can actually read directions here.

0:05:56.663,0:06:00.393
So, also, I love the action orientation.

0:06:00.393,0:06:03.278
That’s another aspect of our culture.

0:06:03.278,0:06:08.205
And that action orientation[br]is about doing and getting things done.

0:06:08.205,0:06:11.208
I like to fix things,[br]I like to solve problems.

0:06:11.208,0:06:14.909
I can also overuse[br]that problem-solving mindset.

0:06:14.909,0:06:17.351
Any of you ever have[br]to tell your white male spouse,

0:06:17.351,0:06:20.162
“I don’t want you to fix this,[br]I just want you to listen”?

0:06:20.162,0:06:21.238
(Laughter)

0:06:21.238,0:06:24.459
Anybody hear that? As white guys,[br]have you ever heard that before?

0:06:24.954,0:06:27.178
Also, our culture teaches us

0:06:27.178,0:06:31.223
that we can’t be rational[br]and emotional at the same time.

0:06:31.223,0:06:33.763
So we leave our emotionality behind.

0:06:34.083,0:06:36.166
Other cultures don’t do that.

0:06:36.866,0:06:40.405
When I live in this -[br]invisible to me - cultural box,

0:06:40.405,0:06:42.233
I don’t even think of it as a culture.

0:06:42.233,0:06:44.497
I just think of it as being a good human,

0:06:44.497,0:06:46.485
or a good American.

0:06:46.485,0:06:49.830
And I judge others[br]by this invisible cultural box,

0:06:50.250,0:06:53.669
and that puts them in a place[br]where they feel judged.

0:06:53.669,0:06:56.534
Unconscious bias,[br]that’s what it is for me,

0:06:56.534,0:07:02.782
which is that it’s like a background[br]operating system on autopilot,

0:07:02.782,0:07:05.725
that I didn’t even know[br]was running in myself.

0:07:05.725,0:07:09.352
I might say I’m culture-blind[br]or I might say I’m gender-blind,

0:07:09.352,0:07:12.021
and that I just treat everybody the same.

0:07:12.021,0:07:17.000
I don’t realize that others hear that[br]as having to fit into my cultural box.

0:07:21.605,0:07:25.968
And I don’t even know that I’m causing[br]that assimilation in others.

0:07:25.968,0:07:27.200
Others can be frustrated

0:07:27.200,0:07:30.601
because they know they have to leave[br]part of themselves at the door.

0:07:31.061,0:07:34.795
And what’s even more interesting[br]is we do that to ourselves as white men.

0:07:34.795,0:07:37.109
We also fit into the cultural box,

0:07:37.109,0:07:40.497
and when we do that, we leave[br]some of our humanness behind.

0:07:40.987,0:07:43.723
The second thing[br]that most white men don’t know

0:07:43.723,0:07:47.945
is we don’t know that others are having[br]a different experience in the world.

0:07:48.365,0:07:52.922
Most of us just naturally connect[br]on sameness and commonality.

0:07:52.922,0:07:57.433
In fact, intercultural research shows[br]that when you engage difference,

0:07:57.433,0:08:01.046
most people either deny[br]or minimize those differences,

0:08:01.046,0:08:04.948
and that pattern shows up[br]for younger generations as well.

0:08:04.948,0:08:09.409
And yet, women, people of color and others[br]have different experiences,

0:08:09.409,0:08:11.583
and if I’m only connecting on sameness,

0:08:11.583,0:08:14.793
I’m not seeing another part[br]of their reality.

0:08:14.793,0:08:17.468
It’s not that my view[br]of the world is wrong;

0:08:17.468,0:08:19.757
more likely, it’s incomplete.

0:08:20.721,0:08:24.526
So, for instance, I don’t have[br]to think about my own safety.

0:08:24.526,0:08:27.639
If I go jogging at night,[br]most of the time I’m pretty comfortable,

0:08:27.639,0:08:29.108
even going alone.

0:08:29.108,0:08:30.499
I travel on business a lot.

0:08:30.499,0:08:34.891
I arrive late into airports,[br]and I drive to the hotel.

0:08:34.891,0:08:36.497
Sometimes I get lost.

0:08:36.897,0:08:38.570
And I’m not too worried about that.[br]

0:08:38.630,0:08:41.644
It’s just not easy,

0:08:41.644,0:08:44.467
but it’s not unsafe for me,[br]for most of the time.

0:08:44.467,0:08:49.259
Many women would want[br]to arrive in the hotel before dark,

0:08:49.259,0:08:52.002
and would want your hotel room[br]to be off the ground floor

0:08:52.002,0:08:53.675
and not near an exit.

0:08:54.295,0:08:56.619
I was traveling with[br]my business colleague, Bill,

0:08:56.619,0:08:58.895
to Kalamazoo, Michigan,

0:08:58.895,0:09:01.060
to work with an executive team.

0:09:01.420,0:09:04.668
Well, right after I flew[br]into O'Hare Airport,

0:09:04.668,0:09:06.613
thunderstorms closed the airport.

0:09:06.613,0:09:10.150
Soon, I found out there were[br]no more flights to Kalamazoo,

0:09:10.150,0:09:12.939
and there were no more rental cars.

0:09:12.939,0:09:15.173
Bill’s rugged individualism kicked in,

0:09:15.173,0:09:19.230
and he propositioned a taxi to take us[br]all the way to Kalamazoo.

0:09:20.260,0:09:24.000
We got there 2:30 in the morning,[br]and by 8 a.m. that morning,

0:09:24.000,0:09:27.451
we are standing in front[br]of the executive team, proud,

0:09:27.451,0:09:31.166
and talking about how our adventure was[br]and we were going to get there.

0:09:31.166,0:09:34.274
Failure wasn’t an option[br]in that rugged individualism.

0:09:34.274,0:09:36.626
Well, there was one woman on that team.

0:09:37.266,0:09:40.095
She raised her hand, and she said,

0:09:40.735,0:09:45.646
“I would have never gotten into that taxi[br]and driven across rural America at night

0:09:45.646,0:09:48.348
with a stranger as a taxi driver.

0:09:48.348,0:09:50.201
And I would have made up an excuse

0:09:50.201,0:09:52.619
so you wouldn’t think[br]I wasn’t a team player.”

0:09:53.495,0:09:57.313
I looked at her, and I looked at Bill,[br]and I looked at the group,

0:09:57.313,0:10:01.898
and I said, “I teach this stuff,[br]and I’m blind to it at the same time.”

0:10:04.371,0:10:06.991
The word “privilege”[br]is a hard word for us as white men

0:10:06.991,0:10:09.422
because we don’t feel privileged.

0:10:09.422,0:10:11.778
We actually feel like[br]we’ve worked incredibly hard

0:10:11.778,0:10:13.356
for everything we have.

0:10:13.356,0:10:16.069
And I would say[br]a deeper perspective is, yes,

0:10:16.069,0:10:18.151
we have worked incredibly hard,

0:10:18.151,0:10:22.422
and there are things that we haven’t had[br]to navigate or negotiate or think about

0:10:22.422,0:10:24.302
that other groups are.

0:10:25.106,0:10:28.385
For instance, more examples[br]of how my life might be different

0:10:29.015,0:10:30.628
being heterosexual.

0:10:30.628,0:10:33.503
At work, I can have a picture[br]of a loved one on my desk

0:10:33.503,0:10:36.470
and not worry about[br]what other people think about,

0:10:36.470,0:10:41.072
or not worry that it might hinder[br]my next promotion or get me fired.

0:10:41.712,0:10:43.177
As a cisgendered person,

0:10:43.177,0:10:46.190
I can go out on the spur[br]of the moment with friends

0:10:46.860,0:10:49.758
and know that I can find[br]a bathroom that I can use

0:10:49.758,0:10:52.457
without being harassed or beat up.

0:10:52.926,0:10:55.655
As a white person, at work[br]people don’t look at me

0:10:55.655,0:10:58.519
and think I got my job[br]because of affirmative action,

0:10:58.519,0:11:01.570
and therefore have me feeling[br]like I’ve got to work twice as hard

0:11:01.570,0:11:03.379
to prove I’m qualified.

0:11:03.379,0:11:06.453
Or I can easily find mentors[br]of my race at all levels

0:11:06.453,0:11:08.597
in most organizations.

0:11:08.597,0:11:11.823
Or I can buy pictures,[br]postcards, greeting cards

0:11:11.823,0:11:14.754
featuring people of my race, easily.

0:11:14.754,0:11:18.290
Or I don’t have to have the talk[br]with my white kids

0:11:18.290,0:11:22.332
about how to literally stay alive[br]if stopped by the police.

0:11:22.332,0:11:25.325
So for me, the layers[br]of privilege go on and on.

0:11:25.905,0:11:29.348
Being able-bodied or, I might say,[br]temporarily able-bodied,

0:11:29.348,0:11:30.652
I didn’t have to figure out

0:11:30.652,0:11:34.602
how to negotiate my way[br]through this facility to give this talk.

0:11:35.322,0:11:39.954
Being Christian, people know my holidays,[br]and they align with time off.

0:11:40.751,0:11:43.971
So privilege is stuff[br]that I don’t have to deal with.

0:11:43.971,0:11:47.003
It’s not having to navigate[br]or deal with some of those things.

0:11:47.003,0:11:49.169
It’s not something I chose.

0:11:49.169,0:11:53.344
And what happens is others assume

0:11:53.344,0:11:56.331
we, as white men,[br]know about our privilege,

0:11:56.331,0:11:58.160
and that we see it.

0:11:58.160,0:12:02.613
And they assume we just don’t care[br]or want to hoard our privilege.

0:12:02.613,0:12:05.953
So they attribute negative intent[br]on to that privilege.

0:12:05.953,0:12:09.470
When we start to see our privilege[br]and own our privilege,

0:12:09.470,0:12:11.247
it removes the burden from others

0:12:11.247,0:12:15.920
to have to educate and prove to us[br]their different realities are real.

0:12:15.920,0:12:18.343
I can use my privilege honorably.

0:12:18.343,0:12:19.987
For instance, if I’m in a meeting,

0:12:19.987,0:12:23.546
and a woman shares an idea[br]and it’s ignored,

0:12:23.546,0:12:26.324
and a few minutes later[br]a man repeats that,

0:12:26.994,0:12:29.659
I can use my privilege to point out[br]to my male colleagues

0:12:29.659,0:12:32.140
that, hey, that was originally her idea.

0:12:32.140,0:12:35.738
If she was to do that, she might be seen[br]as having a chip on her shoulder

0:12:35.738,0:12:37.494
around men.

0:12:38.972,0:12:42.968
When we acknowledge[br]other people's experiences as valid

0:12:42.968,0:12:47.292
and let our hearts be impacted[br]by their experience,

0:12:47.292,0:12:50.548
we create more trust and more openness.

0:12:50.548,0:12:54.808
I saw this happen in South Africa,[br]and I've seen it happen around the world.

0:12:54.808,0:12:59.110
It's a shift from a partnership[br]that's based partly on fear

0:12:59.110,0:13:01.490
to a partnership based more on love.

0:13:01.800,0:13:05.733
Which brings me to the third thing[br]that most white men don't know.

0:13:05.733,0:13:10.279
We think diversity is about[br]helping other people with their issues.

0:13:10.279,0:13:13.339
We don't realize the process[br]of learning about our culture

0:13:13.339,0:13:15.635
and that others are having[br]a different experience

0:13:15.635,0:13:19.862
actually is life-changing for us[br]and gives us many insights.

0:13:20.592,0:13:24.184
For instance, when I discover[br]my cultural box,

0:13:24.184,0:13:27.856
I can continue to use[br]the strengths of that culture

0:13:27.856,0:13:30.960
and I have the choice[br]to step out of that culture

0:13:30.960,0:13:33.562
when it would serve me and others more.

0:13:33.562,0:13:37.759
For instance, maybe I want to be[br]in my head and my heart at the same time.

0:13:37.759,0:13:39.930
Maybe I want to be able[br]to ask for directions,

0:13:39.930,0:13:42.099
or ask for help or say, "I don't know."

0:13:42.099,0:13:43.836
Maybe I want to be able to slow down

0:13:43.836,0:13:46.525
and not try to fix something[br]I don't understand.

0:13:50.195,0:13:54.399
When I show that I'm willing to validate[br]other people's experiences,

0:13:54.399,0:13:56.922
it opens up space for new partnership.

0:13:57.622,0:14:01.978
One white man went back[br]to a black man at work

0:14:01.978,0:14:03.672
and shared his learning.

0:14:04.122,0:14:06.707
Initially, the black man wasn't open,

0:14:06.707,0:14:09.456
but a week later, the black man[br]came at to the white man,

0:14:10.796,0:14:13.340
closed the door, talked for two hours,

0:14:13.340,0:14:14.741
and he said,

0:14:14.741,0:14:17.238
"In 20 years, no white man[br]has ever asked me

0:14:17.238,0:14:20.162
what it's like to be black[br]in this corporation."

0:14:22.189,0:14:26.574
Another white man went back[br]to his son and apologized.

0:14:27.764,0:14:30.006
The week before the caucus,

0:14:30.006,0:14:32.972
his son had come from school bullied,

0:14:32.972,0:14:36.516
and he'd told his son,[br]"Don't cry and suck it up."

0:14:36.996,0:14:39.244
Well, during the caucus,

0:14:39.244,0:14:41.626
the white man learned[br]he was just training his son

0:14:41.626,0:14:43.261
to be in that white male box.

0:14:43.261,0:14:44.655
So he came home and he said,

0:14:44.655,0:14:47.277
"I'm sorry I told you[br]to suck it up and [not] cry.

0:14:47.277,0:14:50.487
It's okay to feel what you feel,[br]and you don't have to do it alone.

0:14:50.487,0:14:53.591
You can come to me[br]and I'll be there for you."

0:14:54.591,0:14:57.045
We can have other kinds[br]of partnerships at work too.

0:14:57.045,0:15:01.348
If I offend somebody,[br]which is going to happen eventually,

0:15:01.348,0:15:03.918
I don't to spend time defending[br]that I'm a good guy.

0:15:03.918,0:15:06.511
I can shift, using humility[br]and inquiry, and say,

0:15:06.511,0:15:08.743
"How did I just impact you?"

0:15:08.743,0:15:11.988
That shifts me from a stance[br]of "it's not my fault"

0:15:11.988,0:15:14.530
to a stance of "I'm responsible."

0:15:16.860,0:15:20.190
So white men, what can you do[br]when you leave here today?

0:15:20.190,0:15:23.822
One, you can remember and realize[br]that you have a culture,

0:15:23.822,0:15:25.494
and you can start to see it.

0:15:25.494,0:15:28.159
You can step outside of it[br]when that serves you,

0:15:28.159,0:15:31.194
and you can notice more[br]when you impose it on others.

0:15:31.194,0:15:35.446
Second, remember that others are having[br]a different experience than you.

0:15:35.446,0:15:38.297
So use inquiry and curiosity

0:15:38.297,0:15:41.892
to get their world[br]and broaden your perspective.

0:15:42.522,0:15:46.836
Three years before Nelson Mandela died,[br]I wrote him a letter.

0:15:47.246,0:15:49.127
In it, I said,

0:15:49.127,0:15:54.382
"I was astonished to see you[br]emerge from 27 years in prison

0:15:54.382,0:15:59.802
and embrace, from a place of love,[br]the white men who imprisoned you.

0:15:59.802,0:16:03.511
You showed that love[br]is the greatest force for change,

0:16:03.511,0:16:05.059
and I want you to know

0:16:05.059,0:16:07.515
that it's the same thread[br]of love that I carry

0:16:07.515,0:16:10.431
that you passed on[br]to the white men in South Africa."

0:16:11.521,0:16:15.821
I ask all of us today[br]to carry that same thread to others

0:16:15.821,0:16:19.718
as you create extraordinary partnerships[br]with people around the planet.

0:16:19.718,0:16:20.964
Thank you.

0:16:20.964,0:16:23.655
(Applause) (Cheering)