[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:00.79,0:00:04.02,Default,,0000,0000,0000,,Dobro. Imam uzak, blisko povezan\Nkrug prijatelja. Dialogue: 0,0:00:04.47,0:00:08.00,Default,,0000,0000,0000,,Svi smo u različitim gradovima i\Nu različitim područjima rada, Dialogue: 0,0:00:08.03,0:00:11.82,Default,,0000,0000,0000,,od lokalnih vijesti do gradske uprave, Dialogue: 0,0:00:11.85,0:00:15.48,Default,,0000,0000,0000,,do prava, financijskih poslova... Dialogue: 0,0:00:15.96,0:00:17.88,Default,,0000,0000,0000,,I unatoč tim različitim područjima rada, Dialogue: 0,0:00:17.91,0:00:21.55,Default,,0000,0000,0000,,čini se da dijelimo slične drame na poslu. Dialogue: 0,0:00:22.23,0:00:24.48,Default,,0000,0000,0000,,Ja dramu na poslu definiram kao Dialogue: 0,0:00:24.50,0:00:27.54,Default,,0000,0000,0000,,gnjavažu koja pridonosi dodatnom \Nstresu na poslu. Dialogue: 0,0:00:27.87,0:00:30.06,Default,,0000,0000,0000,,Dakle, to je kada vam ljudi \Nidu na živce, Dialogue: 0,0:00:30.08,0:00:31.71,Default,,0000,0000,0000,,a ne posao kao takav. Dialogue: 0,0:00:32.33,0:00:33.91,Default,,0000,0000,0000,,Dok prepričavamo te priče, Dialogue: 0,0:00:33.91,0:00:39.13,Default,,0000,0000,0000,,shvaćam da mora postojati bolji način\Nsuživota s kolegama Dialogue: 0,0:00:39.15,0:00:41.34,Default,,0000,0000,0000,,bez toliko drame. Dialogue: 0,0:00:42.25,0:00:45.54,Default,,0000,0000,0000,,Tako da sam osmislila nekoliko koraka\Nkoji su mi pomogli Dialogue: 0,0:00:45.57,0:00:47.87,Default,,0000,0000,0000,,i sretna sam podijeliti ih danas s vama. Dialogue: 0,0:00:48.50,0:00:52.30,Default,,0000,0000,0000,,1. korak: premotaj i promisli, Dialogue: 0,0:00:52.30,0:00:55.27,Default,,0000,0000,0000,,također poznat kao: "Što sam učinio?" Dialogue: 0,0:00:55.93,0:01:00.95,Default,,0000,0000,0000,,Želim da u glavi premotate zadnju\Nscenu drame na poslu Dialogue: 0,0:01:00.95,0:01:01.90,Default,,0000,0000,0000,,kao film. Dialogue: 0,0:01:01.92,0:01:05.44,Default,,0000,0000,0000,,Ignorirajte sve emocije \Ni usredotočite se na sebe. Dialogue: 0,0:01:06.02,0:01:08.63,Default,,0000,0000,0000,,No zasad, razmislimo hipotetski o ovome. Dialogue: 0,0:01:09.30,0:01:11.36,Default,,0000,0000,0000,,Recimo da imate grupni projekt, Dialogue: 0,0:01:11.38,0:01:14.29,Default,,0000,0000,0000,,svatko ima svoje individualne zadatke Dialogue: 0,0:01:14.31,0:01:16.88,Default,,0000,0000,0000,,te svi podijelite posao. Dialogue: 0,0:01:17.44,0:01:20.29,Default,,0000,0000,0000,,A zatim se netko ogluši -- Dialogue: 0,0:01:20.32,0:01:23.29,Default,,0000,0000,0000,,ne odgovara na pozive, nestane kao duh. Dialogue: 0,0:01:23.82,0:01:28.39,Default,,0000,0000,0000,,Onda vi ili netko morate preuzeti \Ndodatni posao. Dialogue: 0,0:01:29.43,0:01:34.66,Default,,0000,0000,0000,,I tada u kratkoj, maloj, krivoj procjeni Dialogue: 0,0:01:34.68,0:01:36.64,Default,,0000,0000,0000,,izjadate se kolegi do sebe. Dialogue: 0,0:01:37.52,0:01:40.03,Default,,0000,0000,0000,,I niotkuda, vaš se duh vraća, Dialogue: 0,0:01:40.05,0:01:42.96,Default,,0000,0000,0000,,i, gle čuda, zna sve što ste rekli. Dialogue: 0,0:01:42.98,0:01:44.43,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:01:44.46,0:01:46.53,Default,,0000,0000,0000,,Što sam napravila u takvoj situaciji? Dialogue: 0,0:01:47.44,0:01:50.19,Default,,0000,0000,0000,,Izjadala sam se nekome s \Nkime nisam bliska. Dialogue: 0,0:01:50.84,0:01:52.40,Default,,0000,0000,0000,,Zašto bih to učinila? Dialogue: 0,0:01:52.88,0:01:56.44,Default,,0000,0000,0000,,Ponekad stvorimo nevidiljivu \Nvezu s ljudima Dialogue: 0,0:01:56.46,0:01:58.90,Default,,0000,0000,0000,,koja postoji samo u našim glavama. Dialogue: 0,0:01:59.48,0:02:01.91,Default,,0000,0000,0000,,Ne duguju mi svoju diskreciju. Dialogue: 0,0:02:01.94,0:02:03.95,Default,,0000,0000,0000,,Samo sam pretpostavila da ona postoji. Dialogue: 0,0:02:04.49,0:02:06.55,Default,,0000,0000,0000,,No nećemo ići u tom smjeru, Dialogue: 0,0:02:06.57,0:02:07.93,Default,,0000,0000,0000,,pokušati otkriti zašto su to učinili. Dialogue: 0,0:02:07.93,0:02:10.05,Default,,0000,0000,0000,,Nije važno. Učinili su to. Dialogue: 0,0:02:10.08,0:02:13.76,Default,,0000,0000,0000,,Ali cilj je ovog koraka \Nsamopreispitivanje. Dialogue: 0,0:02:13.79,0:02:16.43,Default,,0000,0000,0000,,Moramo se usredotočiti na naše djelovanje Dialogue: 0,0:02:16.45,0:02:18.35,Default,,0000,0000,0000,,kako bismo ga izbjegli u budućnosti. Dialogue: 0,0:02:18.94,0:02:22.54,Default,,0000,0000,0000,,2. korak: vraćanje u stvarnost, Dialogue: 0,0:02:22.57,0:02:24.98,Default,,0000,0000,0000,,također poznat kao: "To mora prestati." Dialogue: 0,0:02:25.01,0:02:26.02,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:02:27.09,0:02:30.78,Default,,0000,0000,0000,,Razmišljate li ikada o problemima prije \Nnego odete na posao? Dialogue: 0,0:02:31.44,0:02:32.63,Default,,0000,0000,0000,,Oh -- samo ja to radim? Dialogue: 0,0:02:32.66,0:02:34.14,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:02:34.16,0:02:36.25,Default,,0000,0000,0000,,E pa, kriva sam. Dialogue: 0,0:02:36.27,0:02:39.53,Default,,0000,0000,0000,,U glavi razmišljam o svim tim situacijama Dialogue: 0,0:02:39.56,0:02:42.37,Default,,0000,0000,0000,,i onda postanem ljuta samo \Nrazmišljajući o njima. Dialogue: 0,0:02:43.06,0:02:46.09,Default,,0000,0000,0000,,I tako si kažem: \N"Ne, samo se pripremaš, Stacy." Dialogue: 0,0:02:46.12,0:02:47.13,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:02:47.16,0:02:49.26,Default,,0000,0000,0000,,"Samo se pripremaš da se možeš nositi Dialogue: 0,0:02:49.29,0:02:51.42,Default,,0000,0000,0000,,s bilo čim što će te dočekati na poslu." Dialogue: 0,0:02:52.19,0:02:53.46,Default,,0000,0000,0000,,Ali ne činite to. Dialogue: 0,0:02:54.06,0:02:56.34,Default,,0000,0000,0000,,Zapravo stvarate sebi problem Dialogue: 0,0:02:56.37,0:02:59.18,Default,,0000,0000,0000,,i stvarate si nervozu u glavi Dialogue: 0,0:02:59.20,0:03:01.29,Default,,0000,0000,0000,,koja ne postoji. Dialogue: 0,0:03:02.10,0:03:03.95,Default,,0000,0000,0000,,Također, trebamo biti oprezni Dialogue: 0,0:03:03.98,0:03:06.59,Default,,0000,0000,0000,,sa slušanjem izmišljenih scenarija \Ndrugih ljudi. Dialogue: 0,0:03:06.61,0:03:08.01,Default,,0000,0000,0000,,Evo što pod time mislim. Dialogue: 0,0:03:08.03,0:03:09.71,Default,,0000,0000,0000,,Recimo da ste u sobi za odmor Dialogue: 0,0:03:09.74,0:03:12.13,Default,,0000,0000,0000,,i pričate s nekim kolegama. Dialogue: 0,0:03:12.75,0:03:15.71,Default,,0000,0000,0000,,Zatim niotkud ulazi drugi kolega. Dialogue: 0,0:03:16.04,0:03:18.36,Default,,0000,0000,0000,,Čini se zadubljen u svojim mislima -- Dialogue: 0,0:03:18.38,0:03:20.93,Default,,0000,0000,0000,,nije baš raspoložen, ali nije bezobrazan. Dialogue: 0,0:03:21.46,0:03:23.58,Default,,0000,0000,0000,,Uđe i izađe iz sobe. Dialogue: 0,0:03:24.28,0:03:27.70,Default,,0000,0000,0000,,Onda kolege počinju davati dijagnoze Dialogue: 0,0:03:27.73,0:03:30.22,Default,,0000,0000,0000,,o tome što misle da nije u redu \Ns tom osobom. Dialogue: 0,0:03:30.74,0:03:32.16,Default,,0000,0000,0000,,Pa kažu stvari poput: Dialogue: 0,0:03:32.18,0:03:34.72,Default,,0000,0000,0000,,"Ma ljut je jer nije dobio posao." Dialogue: 0,0:03:35.31,0:03:36.88,Default,,0000,0000,0000,,Ili kažu: "A ne, ne, ne -- Dialogue: 0,0:03:36.88,0:03:39.48,Default,,0000,0000,0000,,uvijek je uzrujan u ovo vrijeme." Dialogue: 0,0:03:39.50,0:03:44.15,Default,,0000,0000,0000,,A vi samo sjedite i mislite si, pa da,\Nsigurno je o tome riječ. Dialogue: 0,0:03:44.18,0:03:46.65,Default,,0000,0000,0000,,Slušate kao da su to činjenice. Dialogue: 0,0:03:47.46,0:03:51.03,Default,,0000,0000,0000,,Međutim, taj kolega može biti \Nzadubljen u svoje misli Dialogue: 0,0:03:51.05,0:03:53.44,Default,,0000,0000,0000,,zbog doslovno bilo čega. Dialogue: 0,0:03:54.04,0:03:55.94,Default,,0000,0000,0000,,Mogao je otvoriti pakiranje Starbursta, Dialogue: 0,0:03:55.94,0:03:57.77,Default,,0000,0000,0000,,dobio je četiri žuta bombona Dialogue: 0,0:03:57.80,0:03:59.77,Default,,0000,0000,0000,,i samo pokušava shvatiti što se dogodilo. Dialogue: 0,0:03:59.77,0:04:02.61,Default,,0000,0000,0000,,(Smijeh) (Pljesak) Dialogue: 0,0:04:02.64,0:04:05.07,Default,,0000,0000,0000,,Ali vi to slušate. Dialogue: 0,0:04:05.71,0:04:08.43,Default,,0000,0000,0000,,A slušate njihove izmišljene scenarije Dialogue: 0,0:04:08.46,0:04:09.83,Default,,0000,0000,0000,,koji sada utječu na to Dialogue: 0,0:04:09.85,0:04:13.10,Default,,0000,0000,0000,,kakvu ćete interakciju imati\Ns tom osobom tijekom dana. Dialogue: 0,0:04:13.91,0:04:17.60,Default,,0000,0000,0000,,Nebitno stvaramo li izmišljene priče \Nu svojoj glavi Dialogue: 0,0:04:17.62,0:04:20.32,Default,,0000,0000,0000,,ili slušamo tuđe izmišljene priče, Dialogue: 0,0:04:20.35,0:04:22.03,Default,,0000,0000,0000,,to mora prestati. Dialogue: 0,0:04:22.82,0:04:24.60,Default,,0000,0000,0000,,Cilj je ovog koraka: Dialogue: 0,0:04:24.62,0:04:27.70,Default,,0000,0000,0000,,prestanite se živcirati oko\Nstvari koje se nisu dogodile. Dialogue: 0,0:04:28.78,0:04:31.08,Default,,0000,0000,0000,,Dobro. Treći korak: Dialogue: 0,0:04:32.29,0:04:34.61,Default,,0000,0000,0000,,dajte si oduška i otpustite sve loše. Dialogue: 0,0:04:35.54,0:04:37.09,Default,,0000,0000,0000,,Treba imati frenda za jadanje. Dialogue: 0,0:04:37.77,0:04:40.82,Default,,0000,0000,0000,,To je vaš trener, navijač, Dialogue: 0,0:04:40.84,0:04:42.03,Default,,0000,0000,0000,,terapeut, Dialogue: 0,0:04:42.06,0:04:45.05,Default,,0000,0000,0000,,ili bilo tko drugi tko vam je \Npotreban u tom trenutku. Dialogue: 0,0:04:45.07,0:04:48.77,Default,,0000,0000,0000,,To nije osoba kao iz prvog koraka \Nkoja nam se samo našla tu. Dialogue: 0,0:04:48.80,0:04:52.26,Default,,0000,0000,0000,,S frendom za jadanje imate čvrst odnos. Dialogue: 0,0:04:52.99,0:04:54.60,Default,,0000,0000,0000,,Evo još jedan scenarij. Dialogue: 0,0:04:56.02,0:04:58.83,Default,,0000,0000,0000,,Spremate se reći korisniku ili klijentu Dialogue: 0,0:04:58.85,0:05:00.95,Default,,0000,0000,0000,,nešto što jednostavno ne žele čuti. Dialogue: 0,0:05:01.61,0:05:04.06,Default,,0000,0000,0000,,Usred ste govora, Dialogue: 0,0:05:04.09,0:05:06.55,Default,,0000,0000,0000,,dolazi drugi kolega Dialogue: 0,0:05:06.57,0:05:08.74,Default,,0000,0000,0000,,i prekida vas Dialogue: 0,0:05:08.76,0:05:12.16,Default,,0000,0000,0000,,te kaže identičnu stvar \Nkoju ste vi govorili. Dialogue: 0,0:05:12.80,0:05:14.98,Default,,0000,0000,0000,,Ne možete napraviti scenu \Nispred korisnika. Dialogue: 0,0:05:15.00,0:05:19.93,Default,,0000,0000,0000,,Stoga samo sjedite u pozadini,\N"mhm" i slušate ga. Dialogue: 0,0:05:19.96,0:05:21.61,Default,,0000,0000,0000,,A iznutra gorite. Dialogue: 0,0:05:22.18,0:05:23.58,Default,,0000,0000,0000,,I što napravimo? Dialogue: 0,0:05:23.60,0:05:25.22,Default,,0000,0000,0000,,Izjadamo se frendu. Dialogue: 0,0:05:25.70,0:05:27.95,Default,,0000,0000,0000,,Pričamo o tome. Naljutimo se. Dialogue: 0,0:05:27.98,0:05:30.02,Default,,0000,0000,0000,,I sad je vrijeme za to. Naljutite se. Dialogue: 0,0:05:30.04,0:05:31.20,Default,,0000,0000,0000,,Razbjesnite se. Dialogue: 0,0:05:31.22,0:05:32.37,Default,,0000,0000,0000,,Psujte, vrištite, Dialogue: 0,0:05:32.40,0:05:35.32,Default,,0000,0000,0000,,činite štogod da biste to \Nizbacili iz sebe. Dialogue: 0,0:05:35.97,0:05:37.56,Default,,0000,0000,0000,,Sad slijedi teži dio: Dialogue: 0,0:05:38.41,0:05:42.07,Default,,0000,0000,0000,,morate to raspoloženje pretvoriti \Nu nešto pozitivno. Dialogue: 0,0:05:42.73,0:05:46.38,Default,,0000,0000,0000,,Zaista vjerujem u pozitivnu \Ni negativnu energiju, Dialogue: 0,0:05:46.41,0:05:50.10,Default,,0000,0000,0000,,koja ima moć kontrolirati naše \Nraspoloženje tijekom dana. Dialogue: 0,0:05:51.08,0:05:55.34,Default,,0000,0000,0000,,Morate razmišljati o stvarima na ovaj \Nnačin: "Dobro, kako dalje? Dialogue: 0,0:05:55.37,0:05:57.17,Default,,0000,0000,0000,,Što mogu učiniti drugačije?" Dialogue: 0,0:05:57.72,0:05:59.46,Default,,0000,0000,0000,,Ako ste frend kojem se jadaju, Dialogue: 0,0:05:59.49,0:06:03.63,Default,,0000,0000,0000,,vaša je odgovornost navesti \Nprijatelja na viđenje pozitivnog. Dialogue: 0,0:06:04.96,0:06:07.19,Default,,0000,0000,0000,,A drugi teški dio: Dialogue: 0,0:06:07.21,0:06:11.04,Default,,0000,0000,0000,,morate naučeno primijeniti situaciji. Dialogue: 0,0:06:11.50,0:06:13.56,Default,,0000,0000,0000,,Ne možete nositi tu ljutnju okolo. Dialogue: 0,0:06:14.41,0:06:19.66,Default,,0000,0000,0000,,Ako to napravite, ta jedinstvena situacija\Npostaje obrazac ponašanja. Dialogue: 0,0:06:20.25,0:06:25.05,Default,,0000,0000,0000,,Obrazac ponašanja teže je ignorirati nego\Njedinstvenu situaciju. Dialogue: 0,0:06:25.80,0:06:27.66,Default,,0000,0000,0000,,Cilj je ovog koraka: Dialogue: 0,0:06:27.68,0:06:34.32,Default,,0000,0000,0000,,"Pretvorimo jadikovke u \Nproduktivan razgovor." Dialogue: 0,0:06:35.39,0:06:36.74,Default,,0000,0000,0000,,Četvrti korak: Dialogue: 0,0:06:37.48,0:06:39.53,Default,,0000,0000,0000,,naučite novi jezik, Dialogue: 0,0:06:39.56,0:06:41.88,Default,,0000,0000,0000,,također poznat kao "moramo pričati". Dialogue: 0,0:06:43.54,0:06:47.64,Default,,0000,0000,0000,,Ljudi, na poslu se, osobno, \Nne volim javljati na telefon. Dialogue: 0,0:06:47.66,0:06:48.88,Default,,0000,0000,0000,,Jednostavno ne volim. Dialogue: 0,0:06:48.91,0:06:52.16,Default,,0000,0000,0000,,Smatram da štogod mi trebate reći \Nmožete učiniti putem poruke Dialogue: 0,0:06:52.19,0:06:53.34,Default,,0000,0000,0000,,ili emaila. Dialogue: 0,0:06:53.36,0:06:55.10,Default,,0000,0000,0000,,To je moj radni jezik. Dialogue: 0,0:06:55.12,0:06:56.29,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:06:56.31,0:06:58.28,Default,,0000,0000,0000,,Jedini problem s time, Dialogue: 0,0:06:58.30,0:07:00.74,Default,,0000,0000,0000,,ne možete odrediti ton putem maila. Dialogue: 0,0:07:01.42,0:07:05.73,Default,,0000,0000,0000,,Čitam mailove na isti način kako pričam Dialogue: 0,0:07:05.75,0:07:09.37,Default,,0000,0000,0000,,te sam sigurna da sam u prošlosti \Npogrešno protumačila neke tonove, Dialogue: 0,0:07:09.39,0:07:10.62,Default,,0000,0000,0000,,osim ako vas ne poznajem. Dialogue: 0,0:07:10.97,0:07:12.14,Default,,0000,0000,0000,,Evo primjer. Dialogue: 0,0:07:12.17,0:07:14.94,Default,,0000,0000,0000,,Pokazat ću vam email i \Nželim da ga pročitate, Dialogue: 0,0:07:14.94,0:07:17.28,Default,,0000,0000,0000,,a onda ću ga ja pročitati naglas. Dialogue: 0,0:07:23.60,0:07:26.21,Default,,0000,0000,0000,,Dobro, dovoljno je brzo, \Ntrebali ste ga pročitati. Dialogue: 0,0:07:26.24,0:07:27.25,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:07:27.28,0:07:28.43,Default,,0000,0000,0000,,"Stacy, Dialogue: 0,0:07:28.45,0:07:30.43,Default,,0000,0000,0000,,hvala za javljanje o mojoj grupi. Dialogue: 0,0:07:30.46,0:07:33.26,Default,,0000,0000,0000,,Trenutno nam nije potrebna \Ndodatna podrška. Dialogue: 0,0:07:33.29,0:07:37.29,Default,,0000,0000,0000,,U budućnosti, ako bude potrebna podrška, \Npitat ću, ne trebaš se javljati. Dialogue: 0,0:07:37.32,0:07:40.01,Default,,0000,0000,0000,,Što se tiče zadnjeg maila (u privitku), Dialogue: 0,0:07:40.04,0:07:42.12,Default,,0000,0000,0000,,istaknuo sam što ja radim, a što ti, Dialogue: 0,0:07:42.15,0:07:44.23,Default,,0000,0000,0000,,tako da izbjegnemo ovo u budućnosti. Dialogue: 0,0:07:44.26,0:07:47.04,Default,,0000,0000,0000,,Kao i uvijek, zahvaljujem ti se na\Nsuradnji!!" Dialogue: 0,0:07:48.42,0:07:49.57,Default,,0000,0000,0000,,Ljudi... Dialogue: 0,0:07:49.59,0:07:50.67,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:07:50.69,0:07:51.93,Default,,0000,0000,0000,,Tako ste i vi pročitali? Dialogue: 0,0:07:51.95,0:07:54.38,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:07:54.40,0:07:56.75,Default,,0000,0000,0000,,Ljudi, određene riječi ovdje Dialogue: 0,0:07:56.78,0:08:00.36,Default,,0000,0000,0000,,koje ako čujete ili vidite u emailu, Dialogue: 0,0:08:00.39,0:08:04.15,Default,,0000,0000,0000,,možete sa sigurnošću pretpostaviti \Nda su napisane srednjim prstom. Dialogue: 0,0:08:04.18,0:08:07.59,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:08:07.61,0:08:10.38,Default,,0000,0000,0000,,To tada nisam znala. Ali sada znam. Dialogue: 0,0:08:10.40,0:08:12.56,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:08:13.07,0:08:16.54,Default,,0000,0000,0000,,Mislim da sam uprskala nečije emailove.\NIspravljaju ih. Dialogue: 0,0:08:16.57,0:08:17.63,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:08:17.66,0:08:19.27,Default,,0000,0000,0000,,Uzimajući rečeno u obzir, Dialogue: 0,0:08:19.30,0:08:22.79,Default,,0000,0000,0000,,morate znati kada je potrebno \Njaviti se na telefon. Dialogue: 0,0:08:22.82,0:08:25.95,Default,,0000,0000,0000,,Morati znati kada je vrijeme za \Nrazgovor licem u lice. Dialogue: 0,0:08:26.45,0:08:29.33,Default,,0000,0000,0000,,A ti razgovori licem u lice \Nnisu jednostavni. Dialogue: 0,0:08:29.35,0:08:32.15,Default,,0000,0000,0000,,Komplicirani su, ali nužni. Dialogue: 0,0:08:32.65,0:08:36.54,Default,,0000,0000,0000,,Cilj je razumjeti gledište druge osobe. Dialogue: 0,0:08:36.95,0:08:39.65,Default,,0000,0000,0000,,Tako ćete započeti razgovor frazama kao: Dialogue: 0,0:08:39.67,0:08:41.83,Default,,0000,0000,0000,,"U redu, uzrujao si se kad sam ja..." Dialogue: 0,0:08:41.85,0:08:43.43,Default,,0000,0000,0000,,Ili ćete reći: Dialogue: 0,0:08:43.46,0:08:46.07,Default,,0000,0000,0000,,"U redu, imao si situaciju pod kontrolom, Dialogue: 0,0:08:46.10,0:08:47.71,Default,,0000,0000,0000,,a onda sam ja..." Dialogue: 0,0:08:47.73,0:08:51.21,Default,,0000,0000,0000,,Na taj način možete razumjeti \Nnjihovu perspektivu. Dialogue: 0,0:08:52.26,0:08:55.52,Default,,0000,0000,0000,,I nemojte pokušavati učiniti da vas vole. Dialogue: 0,0:08:56.07,0:08:59.74,Default,,0000,0000,0000,,Svi smo drugačije odgajani. \NSvi imamo drugačija iskustva. Dialogue: 0,0:08:59.76,0:09:03.32,Default,,0000,0000,0000,,I svi imamo vlastiti stil komunikacije. Dialogue: 0,0:09:03.99,0:09:06.77,Default,,0000,0000,0000,,Kako nove generacije ulaze \Nna tržište rada, Dialogue: 0,0:09:06.79,0:09:08.46,Default,,0000,0000,0000,,tako se prilagođavamo situaciji. Dialogue: 0,0:09:08.93,0:09:10.85,Default,,0000,0000,0000,,Sastanci su sada emailovi. Dialogue: 0,0:09:10.87,0:09:12.88,Default,,0000,0000,0000,,Emailovi su poruke. Dialogue: 0,0:09:12.90,0:09:14.70,Default,,0000,0000,0000,,Sastanci na daljinu su Skype. Dialogue: 0,0:09:15.65,0:09:17.27,Default,,0000,0000,0000,,Prilagođavamo se tome Dialogue: 0,0:09:17.30,0:09:20.10,Default,,0000,0000,0000,,i moramo barem pokušati razumjeti Dialogue: 0,0:09:20.13,0:09:23.07,Default,,0000,0000,0000,,kojim se stilom komunikacije služe. Dialogue: 0,0:09:24.02,0:09:26.14,Default,,0000,0000,0000,,Cilj je ovog koraka Dialogue: 0,0:09:26.16,0:09:29.42,Default,,0000,0000,0000,,uistinu razumjeti njihov radni jezik Dialogue: 0,0:09:29.44,0:09:33.76,Default,,0000,0000,0000,,i prihvatiti činjenicu da je \Nmožda drugačiji od vašeg. Dialogue: 0,0:09:35.16,0:09:39.96,Default,,0000,0000,0000,,Peti korak: prepoznajte i zaštitite, Dialogue: 0,0:09:39.99,0:09:43.03,Default,,0000,0000,0000,,također poznat kao: \N"Moramo prošetati." Dialogue: 0,0:09:43.99,0:09:47.03,Default,,0000,0000,0000,,Evo scenarij koji se dogodio\Nmojoj prijateljici koja učiteljica. Dialogue: 0,0:09:48.76,0:09:52.21,Default,,0000,0000,0000,,Uskoro trebate imati \Nsastanak s roditeljem, Dialogue: 0,0:09:52.24,0:09:55.81,Default,,0000,0000,0000,,i prije sastanka \Nvi i kolega raspravljate o njemu, Dialogue: 0,0:09:55.84,0:09:59.02,Default,,0000,0000,0000,,te vam kolega kaže: \N"U redu je, čuvam ti leđa. Dialogue: 0,0:09:59.04,0:10:01.48,Default,,0000,0000,0000,,Složit ću se s tvojim preporukama." Dialogue: 0,0:10:02.15,0:10:06.81,Default,,0000,0000,0000,,Prijekorno ga pogledate jer \Nste se već opekli s njim, Dialogue: 0,0:10:06.84,0:10:09.19,Default,,0000,0000,0000,,ali imali ste "moramo pričati" Dialogue: 0,0:10:09.22,0:10:12.10,Default,,0000,0000,0000,,te si mislite: "Sada se razumijemo,\Nvjerovat ću mu." Dialogue: 0,0:10:12.62,0:10:14.10,Default,,0000,0000,0000,,Održite sastanak, Dialogue: 0,0:10:14.12,0:10:15.77,Default,,0000,0000,0000,,roditelj se ne slaže s vama Dialogue: 0,0:10:15.79,0:10:19.72,Default,,0000,0000,0000,,i točno kao sat, kolega se \Nsloži s roditeljem, Dialogue: 0,0:10:19.75,0:10:21.68,Default,,0000,0000,0000,,a vi ispadnete budala. Dialogue: 0,0:10:22.15,0:10:24.79,Default,,0000,0000,0000,,Opet, ne možemo napraviti \Nscenu pred ljudima, zar ne? Dialogue: 0,0:10:24.82,0:10:26.20,Default,,0000,0000,0000,,Zato morate to držati u sebi. Dialogue: 0,0:10:26.23,0:10:28.76,Default,,0000,0000,0000,,I onda, poslije sastanka, Dialogue: 0,0:10:28.78,0:10:32.14,Default,,0000,0000,0000,,isti kolega dovoljno je drzak Dialogue: 0,0:10:32.17,0:10:35.10,Default,,0000,0000,0000,,da vam priđe i kaže: \N"Kakav lud sastanak, zar ne?" Dialogue: 0,0:10:35.12,0:10:37.49,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:10:37.52,0:10:38.69,Default,,0000,0000,0000,,Da. Dialogue: 0,0:10:38.72,0:10:41.35,Default,,0000,0000,0000,,Sada vas testiraju. \NTo je test. (Smijeh) Dialogue: 0,0:10:41.37,0:10:43.66,Default,,0000,0000,0000,,Sad je pravo vrijeme \Nza eksplodirati, nije li? Dialogue: 0,0:10:43.68,0:10:45.21,Default,,0000,0000,0000,,Radi se o recidivistu. Dialogue: 0,0:10:45.23,0:10:46.07,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:10:46.07,0:10:48.53,Default,,0000,0000,0000,,Otišli ste, a oni su se vratili s tim. Dialogue: 0,0:10:49.60,0:10:55.72,Default,,0000,0000,0000,,No pokušavamo izbjeći dramu na \Nradnom mjestu, a ne uskočiti u nju, Dialogue: 0,0:10:55.75,0:10:57.55,Default,,0000,0000,0000,,stoga moramo odšetati. Dialogue: 0,0:10:58.20,0:11:02.11,Default,,0000,0000,0000,,Vodite taj razgovor tako što ćete\Nizaći na prvi izlaz. Dialogue: 0,0:11:02.68,0:11:04.33,Default,,0000,0000,0000,,Ne radite to zbog njih. Dialogue: 0,0:11:04.81,0:11:06.50,Default,,0000,0000,0000,,Radite to zbog sebe. Dialogue: 0,0:11:06.53,0:11:09.04,Default,,0000,0000,0000,,Morate zaštititi svoju energiju. Dialogue: 0,0:11:09.67,0:11:11.89,Default,,0000,0000,0000,,Ne pokušavajte shvatiti \Nzašto bi to napravili Dialogue: 0,0:11:11.92,0:11:15.03,Default,,0000,0000,0000,,i nema više prosvjetljujućih razgovora. Dialogue: 0,0:11:15.06,0:11:17.50,Default,,0000,0000,0000,,Tako je kako je, napravili su to što jesu, Dialogue: 0,0:11:17.52,0:11:20.34,Default,,0000,0000,0000,,i da im se ukaže prilika, \Nvjerojatno bi isto napravili. Dialogue: 0,0:11:21.41,0:11:23.03,Default,,0000,0000,0000,,Ali to sada znate. Dialogue: 0,0:11:23.69,0:11:26.01,Default,,0000,0000,0000,,Sada to prepoznajete. Dialogue: 0,0:11:26.03,0:11:28.16,Default,,0000,0000,0000,,Te tako možete reagirati u skladu s time. Dialogue: 0,0:11:29.60,0:11:34.65,Default,,0000,0000,0000,,Obično imamo očekivanja --\Nnaša očekivanja -- Dialogue: 0,0:11:34.68,0:11:36.19,Default,,0000,0000,0000,,od drugih ljudi, Dialogue: 0,0:11:36.22,0:11:39.15,Default,,0000,0000,0000,,i onda se razočaramo \Nkada se ona ne ispune. Dialogue: 0,0:11:39.88,0:11:45.62,Default,,0000,0000,0000,,Moramo naučiti prihvatiti ljude \Nonakvima kakvi jesu Dialogue: 0,0:11:45.64,0:11:49.76,Default,,0000,0000,0000,,i prilagoditi se kako \Npostupati u takvim situacijama. Dialogue: 0,0:11:50.73,0:11:52.67,Default,,0000,0000,0000,,Cilj je ovog koraka Dialogue: 0,0:11:52.69,0:11:58.31,Default,,0000,0000,0000,,prepoznati kada je vrijeme \Nprofesionalno napustiti nekoga. Dialogue: 0,0:12:00.33,0:12:05.52,Default,,0000,0000,0000,,Shvaćam da koraci ispadaju kao da kažem:\N"Idi težim putem." Dialogue: 0,0:12:05.54,0:12:08.82,Default,,0000,0000,0000,,I ljudi uvijek kažu:\N"Samo idi težim putem." Dialogue: 0,0:12:08.85,0:12:12.32,Default,,0000,0000,0000,,I opisuju ga kao nekakav elegantan \Nput pravednosti Dialogue: 0,0:12:12.35,0:12:14.56,Default,,0000,0000,0000,,ispunjen dugama i jednorozima. Dialogue: 0,0:12:15.36,0:12:16.68,Default,,0000,0000,0000,,Nije tako. Dialogue: 0,0:12:18.54,0:12:20.14,Default,,0000,0000,0000,,Sramotan je. Dialogue: 0,0:12:20.17,0:12:21.53,Default,,0000,0000,0000,,Ponižavajuć. Dialogue: 0,0:12:21.56,0:12:25.24,Default,,0000,0000,0000,,Ostavlja osjećaj prezira u želucu. Dialogue: 0,0:12:26.64,0:12:30.14,Default,,0000,0000,0000,,I putujući tim nevjerojatnim \Ntežim putem, Dialogue: 0,0:12:30.16,0:12:32.91,Default,,0000,0000,0000,,vidite plakate stvari koje \Nste trebali reći Dialogue: 0,0:12:32.93,0:12:34.80,Default,,0000,0000,0000,,i stvari koje ste trebali napraviti. Dialogue: 0,0:12:34.83,0:12:36.58,Default,,0000,0000,0000,,Odete tamo i pogledate lakši put, Dialogue: 0,0:12:36.58,0:12:39.47,Default,,0000,0000,0000,,a ljudi tamo uživaju, \Nne brinu ni o čemu. Dialogue: 0,0:12:40.54,0:12:42.80,Default,,0000,0000,0000,,Ali moram priznati, Dialogue: 0,0:12:42.82,0:12:47.06,Default,,0000,0000,0000,,što više idem težim putem,\Nto postaje malo lakše. Dialogue: 0,0:12:48.22,0:12:51.86,Default,,0000,0000,0000,,Beznačajne situacije me više \Nne diraju toliko. Dialogue: 0,0:12:52.64,0:12:55.46,Default,,0000,0000,0000,,Naučila sam pokoji trik. Dialogue: 0,0:12:56.58,0:12:59.14,Default,,0000,0000,0000,,I kako idem dalje tim putem, Dialogue: 0,0:13:00.11,0:13:03.22,Default,,0000,0000,0000,,čini se da ima sve više prilika \Nkoje me čekaju. Dialogue: 0,0:13:03.84,0:13:07.47,Default,,0000,0000,0000,,Imam istomišljenike oko sebe \Nkoji se žele povezati sa mnom, Dialogue: 0,0:13:07.49,0:13:10.34,Default,,0000,0000,0000,,projekte na kojima me ljudi žele, Dialogue: 0,0:13:10.36,0:13:11.64,Default,,0000,0000,0000,,čelnike koji se javljaju Dialogue: 0,0:13:11.66,0:13:14.69,Default,,0000,0000,0000,,jer su čuli za mene od nekoga drugog. Dialogue: 0,0:13:16.58,0:13:18.28,Default,,0000,0000,0000,,A najbolji dio? Dialogue: 0,0:13:18.88,0:13:21.81,Default,,0000,0000,0000,,Potreba za lakšim putem Dialogue: 0,0:13:21.83,0:13:23.26,Default,,0000,0000,0000,,više ne postoji. Dialogue: 0,0:13:24.55,0:13:28.05,Default,,0000,0000,0000,,Ljudi, nećemo promijeniti kako se odrasli \Nponašaju na radnom mjestu. Dialogue: 0,0:13:28.08,0:13:29.44,Default,,0000,0000,0000,,Jednostavno nećemo. Dialogue: 0,0:13:29.46,0:13:33.88,Default,,0000,0000,0000,,I iz tog razloga, uvijek će \Npostojati drama na poslu. Dialogue: 0,0:13:34.91,0:13:37.16,Default,,0000,0000,0000,,Ali ako se držimo ovih koraka Dialogue: 0,0:13:37.18,0:13:40.39,Default,,0000,0000,0000,,i uložimo trud koji iziskuju, Dialogue: 0,0:13:40.42,0:13:42.57,Default,,0000,0000,0000,,možemo naučiti izbjeći dramu. Dialogue: 0,0:13:43.17,0:13:45.54,Default,,0000,0000,0000,,Hvala vam što ste bili moj ispušni ventil. Dialogue: 0,0:13:45.57,0:13:46.84,Default,,0000,0000,0000,,(Smijeh) Dialogue: 0,0:13:46.86,0:13:49.02,Default,,0000,0000,0000,,I puno vam hvala na vašem vremenu. Dialogue: 0,0:13:49.05,0:13:52.60,Default,,0000,0000,0000,,(Pljesak)