0:00:05.970,0:00:06.990
- So Grace, you know,

0:00:06.990,0:00:09.030
and I'm asking both to protect all of us

0:00:09.030,0:00:13.620
but also I have a strange[br]fascination of, of exotic scams.

0:00:13.620,0:00:15.450
What, what are the types[br]of scams that you've seen?

0:00:15.450,0:00:18.540
How, how elaborate have,[br]have these things become?

0:00:18.540,0:00:20.520
- Yeah, so unfortunately the attackers

0:00:20.520,0:00:21.840
are getting more creative.

0:00:21.840,0:00:23.730
Now, the good news is that

0:00:23.730,0:00:26.970
most major, you know,[br]email platforms for example

0:00:26.970,0:00:29.940
are automatically blocking[br]all kinds of spam that,

0:00:29.940,0:00:34.110
or scams and spam that you[br]never see on a regular basis.

0:00:34.110,0:00:36.840
For example, during the Covid Pandemic,

0:00:36.840,0:00:40.260
Google blocked 18 million[br]Covid impersonation

0:00:40.260,0:00:41.730
emails per day.

0:00:41.730,0:00:43.590
And that is something that never made it

0:00:43.590,0:00:45.180
to people's inboxes.

0:00:45.180,0:00:48.120
- What is a Covid impersonation email?

0:00:48.120,0:00:50.880
- So unfortunately, one[br]thing to look out for

0:00:50.880,0:00:54.030
with these scams is folks impersonating

0:00:54.030,0:00:56.370
what you might think[br]of as a trusted source.

0:00:56.370,0:01:00.120
So maybe a hospital or health organization

0:01:00.120,0:01:02.550
reaching out with Covid information,

0:01:02.550,0:01:05.850
kind of trying to beat people[br]in with something timely.

0:01:05.850,0:01:08.220
So we do really recommend that folks

0:01:08.220,0:01:12.210
go directly to the trusted[br]website of that organization

0:01:12.210,0:01:15.150
as opposed to clicking into a link

0:01:15.150,0:01:16.860
that may look a little bit suspicious

0:01:16.860,0:01:19.290
or may not be something[br]they were expected to hear.

0:01:19.290,0:01:24.290
Another flag is if a[br]email or a call or a text

0:01:24.660,0:01:26.190
is really trying to rush you

0:01:26.190,0:01:28.260
into providing personal information,

0:01:28.260,0:01:30.120
such as your bank account information,

0:01:30.120,0:01:32.640
your password, or otherwise.

0:01:32.640,0:01:35.010
So we, we were seeing trends of attempts

0:01:35.010,0:01:37.440
to kind of reach out and say, help now or

0:01:37.440,0:01:39.180
please send money here.

0:01:39.180,0:01:41.400
We, we are also seeing[br]impersonation attempts

0:01:41.400,0:01:43.320
around special offers.

0:01:43.320,0:01:46.170
So, you know, if it[br]looks too good to be true

0:01:46.170,0:01:50.220
it probably is, if you're[br]being offered free items

0:01:50.220,0:01:51.780
that are high monetary value,

0:01:51.780,0:01:54.060
but you're being asked[br]to immediately, you know,

0:01:54.060,0:01:56.250
put your credit card information down

0:01:56.250,0:01:59.000
and that's definitely another[br]red flag to look out for.

0:02:00.030,0:02:02.520
- Wow. It, it is a dangerous world

0:02:02.520,0:02:04.860
but I'm glad there are[br]folks like you who are,

0:02:04.860,0:02:06.780
are helping keep dragging.

0:02:06.780,0:02:08.280
It feels like it's a[br]never ending arms race

0:02:08.280,0:02:10.290
so we have to stay vigilant.

0:02:10.290,0:02:12.270
- Definitely. I think[br]that's our biggest tip

0:02:12.270,0:02:14.940
is to be proactive and definitely

0:02:14.940,0:02:17.980
take a bit before clicking[br]on something suspicious

0:02:18.840,0:02:20.550
and, and, and verify, you know

0:02:20.550,0:02:22.380
if there's a, you receive something

0:02:22.380,0:02:24.570
you think it looks like[br]it's from someone you know

0:02:24.570,0:02:26.640
or something you're familiar with,

0:02:26.640,0:02:28.710
go ahead and find another way to confirm

0:02:28.710,0:02:30.750
that that's actually the case.

0:02:30.750,0:02:33.060
- And always check the link[br]you're about to click on

0:02:33.060,0:02:34.890
and before you type in a password,

0:02:34.890,0:02:38.790
think three times are my takeaways.

0:02:38.790,0:02:40.620
And two step verification.

0:02:40.620,0:02:41.463
- Absolutely.

0:02:42.840,0:02:45.720
- Thanks so much, Grace,[br]that was really useful.

0:02:45.720,0:02:46.553
- Thank you Sal.