1 00:00:05,970 --> 00:00:06,990 - So Grace, you know, 2 00:00:06,990 --> 00:00:09,030 and I'm asking both to protect all of us 3 00:00:09,030 --> 00:00:13,620 but also I have a strange fascination of, of exotic scams. 4 00:00:13,620 --> 00:00:15,450 What, what are the types of scams that you've seen? 5 00:00:15,450 --> 00:00:18,540 How, how elaborate have, have these things become? 6 00:00:18,540 --> 00:00:20,520 - Yeah, so unfortunately the attackers 7 00:00:20,520 --> 00:00:21,840 are getting more creative. 8 00:00:21,840 --> 00:00:23,730 Now, the good news is that 9 00:00:23,730 --> 00:00:26,970 most major, you know, email platforms for example 10 00:00:26,970 --> 00:00:29,940 are automatically blocking all kinds of spam that, 11 00:00:29,940 --> 00:00:34,110 or scams and spam that you never see on a regular basis. 12 00:00:34,110 --> 00:00:36,840 For example, during the Covid Pandemic, 13 00:00:36,840 --> 00:00:40,260 Google blocked 18 million Covid impersonation 14 00:00:40,260 --> 00:00:41,730 emails per day. 15 00:00:41,730 --> 00:00:43,590 And that is something that never made it 16 00:00:43,590 --> 00:00:45,180 to people's inboxes. 17 00:00:45,180 --> 00:00:48,120 - What is a Covid impersonation email? 18 00:00:48,120 --> 00:00:50,880 - So unfortunately, one thing to look out for 19 00:00:50,880 --> 00:00:54,030 with these scams is folks impersonating 20 00:00:54,030 --> 00:00:56,370 what you might think of as a trusted source. 21 00:00:56,370 --> 00:01:00,120 So maybe a hospital or health organization 22 00:01:00,120 --> 00:01:02,550 reaching out with Covid information, 23 00:01:02,550 --> 00:01:05,850 kind of trying to beat people in with something timely. 24 00:01:05,850 --> 00:01:08,220 So we do really recommend that folks 25 00:01:08,220 --> 00:01:12,210 go directly to the trusted website of that organization 26 00:01:12,210 --> 00:01:15,150 as opposed to clicking into a link 27 00:01:15,150 --> 00:01:16,860 that may look a little bit suspicious 28 00:01:16,860 --> 00:01:19,290 or may not be something they were expected to hear. 29 00:01:19,290 --> 00:01:24,290 Another flag is if a email or a call or a text 30 00:01:24,660 --> 00:01:26,190 is really trying to rush you 31 00:01:26,190 --> 00:01:28,260 into providing personal information, 32 00:01:28,260 --> 00:01:30,120 such as your bank account information, 33 00:01:30,120 --> 00:01:32,640 your password, or otherwise. 34 00:01:32,640 --> 00:01:35,010 So we, we were seeing trends of attempts 35 00:01:35,010 --> 00:01:37,440 to kind of reach out and say, help now or 36 00:01:37,440 --> 00:01:39,180 please send money here. 37 00:01:39,180 --> 00:01:41,400 We, we are also seeing impersonation attempts 38 00:01:41,400 --> 00:01:43,320 around special offers. 39 00:01:43,320 --> 00:01:46,170 So, you know, if it looks too good to be true 40 00:01:46,170 --> 00:01:50,220 it probably is, if you're being offered free items 41 00:01:50,220 --> 00:01:51,780 that are high monetary value, 42 00:01:51,780 --> 00:01:54,060 but you're being asked to immediately, you know, 43 00:01:54,060 --> 00:01:56,250 put your credit card information down 44 00:01:56,250 --> 00:01:59,000 and that's definitely another red flag to look out for. 45 00:02:00,030 --> 00:02:02,520 - Wow. It, it is a dangerous world 46 00:02:02,520 --> 00:02:04,860 but I'm glad there are folks like you who are, 47 00:02:04,860 --> 00:02:06,780 are helping keep dragging. 48 00:02:06,780 --> 00:02:08,280 It feels like it's a never ending arms race 49 00:02:08,280 --> 00:02:10,290 so we have to stay vigilant. 50 00:02:10,290 --> 00:02:12,270 - Definitely. I think that's our biggest tip 51 00:02:12,270 --> 00:02:14,940 is to be proactive and definitely 52 00:02:14,940 --> 00:02:17,980 take a bit before clicking on something suspicious 53 00:02:18,840 --> 00:02:20,550 and, and, and verify, you know 54 00:02:20,550 --> 00:02:22,380 if there's a, you receive something 55 00:02:22,380 --> 00:02:24,570 you think it looks like it's from someone you know 56 00:02:24,570 --> 00:02:26,640 or something you're familiar with, 57 00:02:26,640 --> 00:02:28,710 go ahead and find another way to confirm 58 00:02:28,710 --> 00:02:30,750 that that's actually the case. 59 00:02:30,750 --> 00:02:33,060 - And always check the link you're about to click on 60 00:02:33,060 --> 00:02:34,890 and before you type in a password, 61 00:02:34,890 --> 00:02:38,790 think three times are my takeaways. 62 00:02:38,790 --> 00:02:40,620 And two step verification. 63 00:02:40,620 --> 00:02:41,463 - Absolutely. 64 00:02:42,840 --> 00:02:45,720 - Thanks so much, Grace, that was really useful. 65 00:02:45,720 --> 00:02:46,553 - Thank you Sal.