WEBVTT

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- So Grace, you know,

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and I'm asking both to protect all of us

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but also I have a strange
fascination of, of exotic scams.

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What, what are the types
of scams that you've seen?

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How, how elaborate have,
have these things become?

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- Yeah, so unfortunately the attackers

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are getting more creative.

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Now, the good news is that

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most major, you know,
email platforms for example

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are automatically blocking
all kinds of spam that,

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or scams and spam that you
never see on a regular basis.

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For example, during the Covid Pandemic,

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Google blocked 18 million
Covid impersonation

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emails per day.

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And that is something that never made it

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to people's inboxes.

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- What is a Covid impersonation email?

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- So unfortunately, one
thing to look out for

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with these scams is folks impersonating

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what you might think
of as a trusted source.

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So maybe a hospital or health organization

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reaching out with Covid information,

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kind of trying to beat people
in with something timely.

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So we do really recommend that folks

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go directly to the trusted
website of that organization

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as opposed to clicking into a link

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that may look a little bit suspicious

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or may not be something
they were expected to hear.

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Another flag is if a
email or a call or a text

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is really trying to rush you

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into providing personal information,

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such as your bank account information,

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your password, or otherwise.

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So we, we were seeing trends of attempts

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to kind of reach out and say, help now or

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please send money here.

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We, we are also seeing
impersonation attempts

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around special offers.

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So, you know, if it
looks too good to be true

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it probably is, if you're
being offered free items

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that are high monetary value,

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but you're being asked
to immediately, you know,

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put your credit card information down

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and that's definitely another
red flag to look out for.

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- Wow. It, it is a dangerous world

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but I'm glad there are
folks like you who are,

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are helping keep dragging.

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It feels like it's a
never ending arms race

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so we have to stay vigilant.

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- Definitely. I think
that's our biggest tip

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is to be proactive and definitely

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take a bit before clicking
on something suspicious

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and, and, and verify, you know

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if there's a, you receive something

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you think it looks like
it's from someone you know

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or something you're familiar with,

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go ahead and find another way to confirm

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that that's actually the case.

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- And always check the link
you're about to click on

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and before you type in a password,

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think three times are my takeaways.

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And two step verification.

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- Absolutely.

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- Thanks so much, Grace,
that was really useful.

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- Thank you Sal.