[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.00,0:00:03.39,Default,,0000,0000,0000,,[Music]
Dialogue: 0,0:00:04.56,0:00:06.96,Default,,0000,0000,0000,,Tom Bilyeu: Hey everybody, welcome to Impact Theory.
Dialogue: 0,0:00:06.96,0:00:08.72,Default,,0000,0000,0000,,Today's guest is organizational
Dialogue: 0,0:00:08.72,0:00:11.68,Default,,0000,0000,0000,,psychologist Adam Grant. He's a four-time
Dialogue: 0,0:00:11.68,0:00:13.52,Default,,0000,0000,0000,,New York Times best-selling author who's
Dialogue: 0,0:00:13.52,0:00:15.84,Default,,0000,0000,0000,,been called one of the top 10 most
Dialogue: 0,0:00:15.84,0:00:17.84,Default,,0000,0000,0000,,influential management thinkers of our
Dialogue: 0,0:00:17.84,0:00:20.48,Default,,0000,0000,0000,,time. He's been ranked Wharton's number
Dialogue: 0,0:00:20.48,0:00:23.04,Default,,0000,0000,0000,,one professor for seven years running
Dialogue: 0,0:00:23.04,0:00:24.80,Default,,0000,0000,0000,,and is one of the most sought after
Dialogue: 0,0:00:24.80,0:00:27.44,Default,,0000,0000,0000,,speakers on the planet. Additionally, this
Dialogue: 0,0:00:27.44,0:00:29.60,Default,,0000,0000,0000,,former junior olympics diver was named
Dialogue: 0,0:00:29.60,0:00:31.76,Default,,0000,0000,0000,,by Fortune Magazine to their prestigious
Dialogue: 0,0:00:31.76,0:00:34.32,Default,,0000,0000,0000,,40 under 40 list. And everyone from Bill
Dialogue: 0,0:00:34.32,0:00:36.80,Default,,0000,0000,0000,,Gates and Richard Branson to J.J. Abrams
Dialogue: 0,0:00:36.80,0:00:38.56,Default,,0000,0000,0000,,and Malcolm Gladwell have praised his
Dialogue: 0,0:00:38.56,0:00:40.72,Default,,0000,0000,0000,,work. And his Ted Talks together have a
Dialogue: 0,0:00:40.72,0:00:43.04,Default,,0000,0000,0000,,collective view count north of 20
Dialogue: 0,0:00:43.04,0:00:45.84,Default,,0000,0000,0000,,million views. Adam, welcome to the show
Dialogue: 0,0:00:45.84,0:00:46.64,Default,,0000,0000,0000,,man.
Dialogue: 0,0:00:46.64,0:00:48.40,Default,,0000,0000,0000,,Adam Grant: Thanks for that Tom. I can assure you
Dialogue: 0,0:00:48.40,0:00:50.64,Default,,0000,0000,0000,,it's all downhill from here. \NTom Bilyeu: That's hilarious.
Dialogue: 0,0:00:50.64,0:00:52.96,Default,,0000,0000,0000,,It's funny how hearing
Dialogue: 0,0:00:52.96,0:00:54.80,Default,,0000,0000,0000,,one's accomplishments strung out like
Dialogue: 0,0:00:54.80,0:00:57.68,Default,,0000,0000,0000,,that can sound very weird at times but
Dialogue: 0,0:00:57.68,0:00:59.20,Default,,0000,0000,0000,,it is pretty impressive man, like what
Dialogue: 0,0:00:59.20,0:01:01.68,Default,,0000,0000,0000,,you've been able to do is
Dialogue: 0,0:01:01.68,0:01:03.44,Default,,0000,0000,0000,,pretty extraordinary. And what I love is
Dialogue: 0,0:01:03.44,0:01:05.28,Default,,0000,0000,0000,,that it comes from
Dialogue: 0,0:01:05.28,0:01:08.32,Default,,0000,0000,0000,,a pretty aggressive approach to getting
Dialogue: 0,0:01:08.32,0:01:10.24,Default,,0000,0000,0000,,people to tell you what you're doing
Dialogue: 0,0:01:10.24,0:01:12.96,Default,,0000,0000,0000,,wrong so that you can get better.
Dialogue: 0,0:01:12.96,0:01:15.36,Default,,0000,0000,0000,,And right now we are living through some
Dialogue: 0,0:01:15.36,0:01:17.20,Default,,0000,0000,0000,,extraordinarily
Dialogue: 0,0:01:18.48,0:01:20.56,Default,,0000,0000,0000,,interesting times, the tables being
Dialogue: 0,0:01:20.56,0:01:22.08,Default,,0000,0000,0000,,overturned, we're in the middle of a lot
Dialogue: 0,0:01:22.08,0:01:23.52,Default,,0000,0000,0000,,of protesting. There's going to be just
Dialogue: 0,0:01:23.52,0:01:25.68,Default,,0000,0000,0000,,tremendous change, hopefully, tremendous
Dialogue: 0,0:01:25.68,0:01:28.32,Default,,0000,0000,0000,,change taking place. And to get us
Dialogue: 0,0:01:28.32,0:01:30.80,Default,,0000,0000,0000,,through that kind of change well, we're
Dialogue: 0,0:01:30.80,0:01:32.24,Default,,0000,0000,0000,,obviously going to need a lot of
Dialogue: 0,0:01:32.24,0:01:34.08,Default,,0000,0000,0000,,tremendous leadership. And I was
Dialogue: 0,0:01:34.08,0:01:35.68,Default,,0000,0000,0000,,wondering in your research, I know that
Dialogue: 0,0:01:35.68,0:01:38.24,Default,,0000,0000,0000,,you've focused heavily on what are sort
Dialogue: 0,0:01:38.24,0:01:39.52,Default,,0000,0000,0000,,of the universal principles of
Dialogue: 0,0:01:39.52,0:01:40.80,Default,,0000,0000,0000,,leadership,
Dialogue: 0,0:01:40.80,0:01:42.16,Default,,0000,0000,0000,,and I'd love to start there, like what do
Dialogue: 0,0:01:42.16,0:01:44.80,Default,,0000,0000,0000,,you think makes for a great leader?
Dialogue: 0,0:01:44.80,0:01:46.88,Default,,0000,0000,0000,,Adam Grant: Oh where do we begin? How many hours do
Dialogue: 0,0:01:46.88,0:01:47.38,Default,,0000,0000,0000,,you have Tom?
Dialogue: 0,0:01:47.38,0:01:48.88,Default,,0000,0000,0000,,Tom Bilyeu: As many as you'll give me
Dialogue: 0,0:01:48.88,0:01:52.00,Default,,0000,0000,0000,,to be honest.\NAdam Grant: All right, I'm here. I
Dialogue: 0,0:01:52.00,0:01:54.24,Default,,0000,0000,0000,,have not a lot else on my agenda today
Dialogue: 0,0:01:54.24,0:01:55.20,Default,,0000,0000,0000,,so
Dialogue: 0,0:01:55.20,0:01:56.88,Default,,0000,0000,0000,,um, you know when I think about
Dialogue: 0,0:01:56.88,0:01:58.24,Default,,0000,0000,0000,,leadership, the first thing I want to do
Dialogue: 0,0:01:58.24,0:02:00.48,Default,,0000,0000,0000,,is I want to break it down into values
Dialogue: 0,0:02:00.48,0:02:01.92,Default,,0000,0000,0000,,and skills.
Dialogue: 0,0:02:01.92,0:02:04.16,Default,,0000,0000,0000,,And I think that for me the values are
Dialogue: 0,0:02:04.16,0:02:06.96,Default,,0000,0000,0000,,table stakes, right? So you can't lead if
Dialogue: 0,0:02:06.96,0:02:08.80,Default,,0000,0000,0000,,you're a taker, rather than a giver. If
Dialogue: 0,0:02:08.80,0:02:10.64,Default,,0000,0000,0000,,it's all about you as opposed to saying
Dialogue: 0,0:02:10.64,0:02:12.88,Default,,0000,0000,0000,,look, I care more about my people and the
Dialogue: 0,0:02:12.88,0:02:14.64,Default,,0000,0000,0000,,mission we're trying to advance than I
Dialogue: 0,0:02:14.64,0:02:16.80,Default,,0000,0000,0000,,do about glorifying myself.
Dialogue: 0,0:02:16.80,0:02:18.24,Default,,0000,0000,0000,,So that would be the first value I'd put
Dialogue: 0,0:02:18.24,0:02:20.00,Default,,0000,0000,0000,,on the table. The second- \NTom Bilyeu: So before we, before we move
Dialogue: 0,0:02:20.00,0:02:21.60,Default,,0000,0000,0000,,off that one, just give people a quick\NAdam Grant: Yea.
Dialogue: 0,0:02:21.60,0:02:23.44,Default,,0000,0000,0000,,Tom Bilyeu: breakdown of givers versus takers, you
Dialogue: 0,0:02:23.44,0:02:24.48,Default,,0000,0000,0000,,have a whole book on it. It's really
Dialogue: 0,0:02:24.48,0:02:26.64,Default,,0000,0000,0000,,extraordinary. You talk about the
Dialogue: 0,0:02:26.64,0:02:28.08,Default,,0000,0000,0000,,three types, I think it'd be useful for
Dialogue: 0,0:02:28.08,0:02:29.44,Default,,0000,0000,0000,,people to understand that.
Dialogue: 0,0:02:29.44,0:02:30.96,Default,,0000,0000,0000,,Adam Grant: Yeah, happy too. So when I think about
Dialogue: 0,0:02:30.96,0:02:32.40,Default,,0000,0000,0000,,your style of giving and taking the
Dialogue: 0,0:02:32.40,0:02:34.24,Default,,0000,0000,0000,,question is just, when you interact with
Dialogue: 0,0:02:34.24,0:02:36.08,Default,,0000,0000,0000,,somebody new, what's your default
Dialogue: 0,0:02:36.08,0:02:38.16,Default,,0000,0000,0000,,instinct? Is it to give and say what can
Dialogue: 0,0:02:38.16,0:02:40.80,Default,,0000,0000,0000,,I do for you? To take and think about
Dialogue: 0,0:02:40.80,0:02:43.12,Default,,0000,0000,0000,,what can you do for me? Or to match and
Dialogue: 0,0:02:43.12,0:02:45.60,Default,,0000,0000,0000,,say okay can we trade some kind of favor?
Dialogue: 0,0:02:45.60,0:02:47.36,Default,,0000,0000,0000,,And what I found over and over again is
Dialogue: 0,0:02:47.36,0:02:49.36,Default,,0000,0000,0000,,that most people default to matching.
Dialogue: 0,0:02:49.36,0:02:51.12,Default,,0000,0000,0000,,They don't want to be too selfish or too
Dialogue: 0,0:02:51.12,0:02:53.84,Default,,0000,0000,0000,,generous, and yet in the long run the
Dialogue: 0,0:02:53.84,0:02:55.92,Default,,0000,0000,0000,,most successful leaders especially, are
Dialogue: 0,0:02:55.92,0:02:57.44,Default,,0000,0000,0000,,the servant leaders
Dialogue: 0,0:02:57.44,0:02:58.88,Default,,0000,0000,0000,,who are interested in helping others
Dialogue: 0,0:02:58.88,0:03:00.96,Default,,0000,0000,0000,,with no strings attached and who will
Dialogue: 0,0:03:00.96,0:03:03.12,Default,,0000,0000,0000,,put other people above their own narrow
Dialogue: 0,0:03:03.12,0:03:05.36,Default,,0000,0000,0000,,self-interest. And so I think
Dialogue: 0,0:03:05.36,0:03:07.04,Default,,0000,0000,0000,,that's just, that's a must-have in
Dialogue: 0,0:03:07.04,0:03:09.68,Default,,0000,0000,0000,,leadership and it's far more rare than I
Dialogue: 0,0:03:09.68,0:03:11.04,Default,,0000,0000,0000,,would like it to be.
Dialogue: 0,0:03:11.04,0:03:12.72,Default,,0000,0000,0000,,Tom Bilyeu: Fair
Dialogue: 0,0:03:12.72,0:03:14.24,Default,,0000,0000,0000,,Adam Grant: I think beyond that, I think a second
Dialogue: 0,0:03:14.24,0:03:15.60,Default,,0000,0000,0000,,attribute I look for in leaders
Dialogue: 0,0:03:15.60,0:03:18.56,Default,,0000,0000,0000,,value-wise is humility, to recognize
Dialogue: 0,0:03:18.56,0:03:20.72,Default,,0000,0000,0000,,your shortcomings, but also be motivated
Dialogue: 0,0:03:20.72,0:03:23.60,Default,,0000,0000,0000,,to overcome those shortcomings. It's
Dialogue: 0,0:03:23.60,0:03:25.20,Default,,0000,0000,0000,,not that helpful if you can say yeah, I
Dialogue: 0,0:03:25.20,0:03:26.96,Default,,0000,0000,0000,,can make a list of the 19
Dialogue: 0,0:03:26.96,0:03:29.52,Default,,0000,0000,0000,,weaknesses that I have, but I don't care
Dialogue: 0,0:03:29.52,0:03:31.60,Default,,0000,0000,0000,,about fixing any of them, right? I think
Dialogue: 0,0:03:31.60,0:03:33.36,Default,,0000,0000,0000,,being an effective leader is heavily
Dialogue: 0,0:03:33.36,0:03:35.84,Default,,0000,0000,0000,,about striving for self-improvement.
Dialogue: 0,0:03:35.84,0:03:37.76,Default,,0000,0000,0000,,And the third value I'd put on the table
Dialogue: 0,0:03:37.76,0:03:39.76,Default,,0000,0000,0000,,is integrity. It's a consistency
Dialogue: 0,0:03:39.76,0:03:41.76,Default,,0000,0000,0000,,between your words and your deeds
Dialogue: 0,0:03:41.76,0:03:43.52,Default,,0000,0000,0000,,and a lot of people will say look you
Dialogue: 0,0:03:43.52,0:03:45.44,Default,,0000,0000,0000,,know, you have to practice what you
Dialogue: 0,0:03:45.44,0:03:47.36,Default,,0000,0000,0000,,preach. I actually think leaders should
Dialogue: 0,0:03:47.36,0:03:49.76,Default,,0000,0000,0000,,be doing the reverse which is to say I
Dialogue: 0,0:03:49.76,0:03:51.76,Default,,0000,0000,0000,,am only going to preach what I already
Dialogue: 0,0:03:51.76,0:03:52.80,Default,,0000,0000,0000,,practice.
Dialogue: 0,0:03:52.80,0:03:54.72,Default,,0000,0000,0000,,And if we could just get leaders who
Dialogue: 0,0:03:54.72,0:03:57.68,Default,,0000,0000,0000,,value generosity, humility, and integrity,
Dialogue: 0,0:03:57.68,0:04:00.16,Default,,0000,0000,0000,,I would be overjoyed. And then we get to
Dialogue: 0,0:04:00.16,0:04:01.20,Default,,0000,0000,0000,,skills.
Dialogue: 0,0:04:01.20,0:04:03.28,Default,,0000,0000,0000,,Tom Bilyeu: All right, so before we go on to skills,
Dialogue: 0,0:04:03.28,0:04:04.72,Default,,0000,0000,0000,,let's talk about those in a little more
Dialogue: 0,0:04:04.72,0:04:06.16,Default,,0000,0000,0000,,depth. So one of the things I found
Dialogue: 0,0:04:06.16,0:04:08.00,Default,,0000,0000,0000,,interesting in the book
Dialogue: 0,0:04:08.00,0:04:10.56,Default,,0000,0000,0000,,is when you're talking about takers,
Dialogue: 0,0:04:10.56,0:04:12.72,Default,,0000,0000,0000,,givers, matchers, that you said the
Dialogue: 0,0:04:12.72,0:04:14.48,Default,,0000,0000,0000,,interesting thing about givers is that
Dialogue: 0,0:04:14.48,0:04:16.08,Default,,0000,0000,0000,,they represent both ends of the spectrum,
Dialogue: 0,0:04:16.08,0:04:18.08,Default,,0000,0000,0000,,so you see some of the least successful
Dialogue: 0,0:04:18.08,0:04:19.76,Default,,0000,0000,0000,,people are givers and then the most
Dialogue: 0,0:04:19.76,0:04:21.92,Default,,0000,0000,0000,,successful people are givers. And so I'd
Dialogue: 0,0:04:21.92,0:04:24.00,Default,,0000,0000,0000,,love to know how to use it functionally
Dialogue: 0,0:04:24.00,0:04:26.00,Default,,0000,0000,0000,,and when it sort of metastasizes and
Dialogue: 0,0:04:26.00,0:04:27.52,Default,,0000,0000,0000,,becomes a problem.
Dialogue: 0,0:04:27.52,0:04:28.96,Default,,0000,0000,0000,,Adam Grant: Yeah. So if you look at the differences
Dialogue: 0,0:04:28.96,0:04:30.88,Default,,0000,0000,0000,,between failed and successful givers,
Dialogue: 0,0:04:30.88,0:04:33.76,Default,,0000,0000,0000,,they break down into the question of,
Dialogue: 0,0:04:33.76,0:04:36.00,Default,,0000,0000,0000,,actually it's three questions. One, who do
Dialogue: 0,0:04:36.00,0:04:38.48,Default,,0000,0000,0000,,you help? Two, when do you help? And three,
Dialogue: 0,0:04:38.48,0:04:39.92,Default,,0000,0000,0000,,how do you help?
Dialogue: 0,0:04:39.92,0:04:41.84,Default,,0000,0000,0000,,And what you see with failed givers is
Dialogue: 0,0:04:41.84,0:04:44.56,Default,,0000,0000,0000,,they're basically self-sacrificing, so
Dialogue: 0,0:04:44.56,0:04:46.48,Default,,0000,0000,0000,,they're helping all the people all the
Dialogue: 0,0:04:46.48,0:04:48.80,Default,,0000,0000,0000,,time with all the requests which is a
Dialogue: 0,0:04:48.80,0:04:50.64,Default,,0000,0000,0000,,recipe for burnout. It's also an easy way
Dialogue: 0,0:04:50.64,0:04:52.40,Default,,0000,0000,0000,,to get burned by takers.
Dialogue: 0,0:04:52.40,0:04:54.48,Default,,0000,0000,0000,,What you see with successful givers is
Dialogue: 0,0:04:54.48,0:04:56.08,Default,,0000,0000,0000,,they're more thoughtful about their
Dialogue: 0,0:04:56.08,0:04:58.32,Default,,0000,0000,0000,,helping choices and they say look, I will
Dialogue: 0,0:04:58.32,0:05:00.16,Default,,0000,0000,0000,,do whatever I can to support people who
Dialogue: 0,0:05:00.16,0:05:02.24,Default,,0000,0000,0000,,are either generous or fair, right? Givers
Dialogue: 0,0:05:02.24,0:05:03.92,Default,,0000,0000,0000,,or matchers. But if somebody has a
Dialogue: 0,0:05:03.92,0:05:05.44,Default,,0000,0000,0000,,history or reputation of selfish
Dialogue: 0,0:05:05.44,0:05:06.48,Default,,0000,0000,0000,,behavior,
Dialogue: 0,0:05:06.48,0:05:08.40,Default,,0000,0000,0000,,then they might be a taker and so I'm
Dialogue: 0,0:05:08.40,0:05:09.76,Default,,0000,0000,0000,,gonna be a little bit more cautious with
Dialogue: 0,0:05:09.76,0:05:11.52,Default,,0000,0000,0000,,them and set some boundaries.
Dialogue: 0,0:05:11.52,0:05:13.04,Default,,0000,0000,0000,,One, because I don't want to reinforce
Dialogue: 0,0:05:13.04,0:05:15.36,Default,,0000,0000,0000,,that behavior and reward it. And two,
Dialogue: 0,0:05:15.36,0:05:16.80,Default,,0000,0000,0000,,because they're going to take advantage
Dialogue: 0,0:05:16.80,0:05:18.32,Default,,0000,0000,0000,,of me and prevent me from helping the
Dialogue: 0,0:05:18.32,0:05:19.44,Default,,0000,0000,0000,,people who are going to pay it back and
Dialogue: 0,0:05:19.44,0:05:20.80,Default,,0000,0000,0000,,pay it forward.
Dialogue: 0,0:05:20.80,0:05:22.16,Default,,0000,0000,0000,,And then you also see that successful
Dialogue: 0,0:05:22.16,0:05:24.88,Default,,0000,0000,0000,,givers are more likely to say okay, I'll
Dialogue: 0,0:05:24.88,0:05:26.88,Default,,0000,0000,0000,,block out time from my own agenda and own
Dialogue: 0,0:05:26.88,0:05:28.64,Default,,0000,0000,0000,,priorities because I want to be
Dialogue: 0,0:05:28.64,0:05:30.40,Default,,0000,0000,0000,,ambitious around my own goals, not just
Dialogue: 0,0:05:30.40,0:05:32.80,Default,,0000,0000,0000,,around helping other people and yeah, if
Dialogue: 0,0:05:32.80,0:05:34.72,Default,,0000,0000,0000,,it's an emergency I will show up and
Dialogue: 0,0:05:34.72,0:05:36.64,Default,,0000,0000,0000,,help you, but otherwise I have some
Dialogue: 0,0:05:36.64,0:05:38.00,Default,,0000,0000,0000,,priorities that I need to take care of
Dialogue: 0,0:05:38.00,0:05:40.56,Default,,0000,0000,0000,,here. So I will be available to you when
Dialogue: 0,0:05:40.56,0:05:41.84,Default,,0000,0000,0000,,you know, when it's not going to be a
Dialogue: 0,0:05:41.84,0:05:43.36,Default,,0000,0000,0000,,huge cost to me.
Dialogue: 0,0:05:43.36,0:05:45.04,Default,,0000,0000,0000,,And then, they're also careful about
Dialogue: 0,0:05:45.04,0:05:47.52,Default,,0000,0000,0000,,helping in ways that energize them and
Dialogue: 0,0:05:47.52,0:05:49.60,Default,,0000,0000,0000,,where they add distinctive value. So you
Dialogue: 0,0:05:49.60,0:05:51.36,Default,,0000,0000,0000,,see a lot of failed givers becoming
Dialogue: 0,0:05:51.36,0:05:53.68,Default,,0000,0000,0000,,jacks of all trades and you know, pretty
Dialogue: 0,0:05:53.68,0:05:55.60,Default,,0000,0000,0000,,soon they get a reputation for being
Dialogue: 0,0:05:55.60,0:05:57.76,Default,,0000,0000,0000,,capable and helpful and then no good
Dialogue: 0,0:05:57.76,0:05:59.52,Default,,0000,0000,0000,,deed goes unpunished.
Dialogue: 0,0:05:59.52,0:06:01.28,Default,,0000,0000,0000,,Whereas the successful givers are more
Dialogue: 0,0:06:01.28,0:06:02.64,Default,,0000,0000,0000,,likely to say look, I've got a couple
Dialogue: 0,0:06:02.64,0:06:05.28,Default,,0000,0000,0000,,ways of helping that I really like and
Dialogue: 0,0:06:05.28,0:06:07.20,Default,,0000,0000,0000,,that I excel at, and I'm going to focus
Dialogue: 0,0:06:07.20,0:06:08.96,Default,,0000,0000,0000,,on those so that I can add more value
Dialogue: 0,0:06:08.96,0:06:11.12,Default,,0000,0000,0000,,and so when I do help, it's energizing to
Dialogue: 0,0:06:11.12,0:06:13.12,Default,,0000,0000,0000,,me as opposed to exhausting.
Dialogue: 0,0:06:13.12,0:06:15.04,Default,,0000,0000,0000,,Tom Bilyeu: One of the things I found in a company
Dialogue: 0,0:06:15.04,0:06:17.20,Default,,0000,0000,0000,,context and I'm not even sure yet how
Dialogue: 0,0:06:17.20,0:06:19.36,Default,,0000,0000,0000,,applicable this is to
Dialogue: 0,0:06:19.36,0:06:21.28,Default,,0000,0000,0000,,the greater time that we're living
Dialogue: 0,0:06:21.28,0:06:23.76,Default,,0000,0000,0000,,through right now, but when I think
Dialogue: 0,0:06:23.76,0:06:25.52,Default,,0000,0000,0000,,about trying to provide leadership in a
Dialogue: 0,0:06:25.52,0:06:27.20,Default,,0000,0000,0000,,company context, it's a pretty
Dialogue: 0,0:06:27.20,0:06:28.72,Default,,0000,0000,0000,,interesting dynamic when you talk about
Dialogue: 0,0:06:28.72,0:06:31.12,Default,,0000,0000,0000,,humility where you do have to have a
Dialogue: 0,0:06:31.12,0:06:32.72,Default,,0000,0000,0000,,degree of certainty, you have to have a
Dialogue: 0,0:06:32.72,0:06:34.80,Default,,0000,0000,0000,,degree of like being able to step out
Dialogue: 0,0:06:34.80,0:06:37.68,Default,,0000,0000,0000,,front to galvanize everybody's
Dialogue: 0,0:06:37.68,0:06:39.76,Default,,0000,0000,0000,,attention, hopefully not on yourself, but
Dialogue: 0,0:06:39.76,0:06:41.52,Default,,0000,0000,0000,,you're galvanizing it on a vision, and
Dialogue: 0,0:06:41.52,0:06:43.04,Default,,0000,0000,0000,,you have to get everybody pointed in the
Dialogue: 0,0:06:43.04,0:06:45.12,Default,,0000,0000,0000,,same direction. I often talk about one of
Dialogue: 0,0:06:45.12,0:06:46.80,Default,,0000,0000,0000,,the things I think that leaders really
Dialogue: 0,0:06:46.80,0:06:49.12,Default,,0000,0000,0000,,have to do is you have to understand how
Dialogue: 0,0:06:49.12,0:06:50.96,Default,,0000,0000,0000,,to generate momentum, so we're in a
Dialogue: 0,0:06:50.96,0:06:52.00,Default,,0000,0000,0000,,moment right now where if we can
Dialogue: 0,0:06:52.00,0:06:53.76,Default,,0000,0000,0000,,capitalize on the sort of emotional
Dialogue: 0,0:06:53.76,0:06:55.28,Default,,0000,0000,0000,,momentum that we have, point it in a
Dialogue: 0,0:06:55.28,0:06:56.96,Default,,0000,0000,0000,,direction that is
Dialogue: 0,0:06:56.96,0:06:58.72,Default,,0000,0000,0000,,ultimately bringing everybody together
Dialogue: 0,0:06:58.72,0:07:01.12,Default,,0000,0000,0000,,and is thoughtful in terms of the
Dialogue: 0,0:07:01.12,0:07:03.84,Default,,0000,0000,0000,,long-term outcome that we want to have,
Dialogue: 0,0:07:03.84,0:07:05.68,Default,,0000,0000,0000,,that could be such a powerful
Dialogue: 0,0:07:05.68,0:07:06.96,Default,,0000,0000,0000,,moment. But
Dialogue: 0,0:07:06.96,0:07:09.44,Default,,0000,0000,0000,,getting everybody to
Dialogue: 0,0:07:09.44,0:07:11.44,Default,,0000,0000,0000,,move in the same direction
Dialogue: 0,0:07:11.44,0:07:12.32,Default,,0000,0000,0000,,is
Dialogue: 0,0:07:12.32,0:07:14.56,Default,,0000,0000,0000,,is a difficult task without getting
Dialogue: 0,0:07:14.56,0:07:16.96,Default,,0000,0000,0000,,people to stare at you. So you want them
Dialogue: 0,0:07:16.96,0:07:18.56,Default,,0000,0000,0000,,to stare at the idea, right? You don't
Dialogue: 0,0:07:18.56,0:07:19.76,Default,,0000,0000,0000,,want them to overfocus on you, but
Dialogue: 0,0:07:19.76,0:07:21.04,Default,,0000,0000,0000,,somebody has to present it, somebody has
Dialogue: 0,0:07:21.04,0:07:22.80,Default,,0000,0000,0000,,to present it with clarity and get
Dialogue: 0,0:07:22.80,0:07:25.04,Default,,0000,0000,0000,,everybody going, keep them enthusiastic,
Dialogue: 0,0:07:25.04,0:07:27.84,Default,,0000,0000,0000,,keep that energy level up. And
Dialogue: 0,0:07:27.84,0:07:30.00,Default,,0000,0000,0000,,so the type of person, and you've talked
Dialogue: 0,0:07:30.00,0:07:31.28,Default,,0000,0000,0000,,really powerfully about this, the type of
Dialogue: 0,0:07:31.28,0:07:34.72,Default,,0000,0000,0000,,person that is drawn to that can often
Dialogue: 0,0:07:34.72,0:07:36.56,Default,,0000,0000,0000,,spill into the narcissistic, right? They
Dialogue: 0,0:07:36.56,0:07:38.72,Default,,0000,0000,0000,,enjoy the attention and so some of what\NAdam Grant: Yea.
Dialogue: 0,0:07:38.72,0:07:40.80,Default,,0000,0000,0000,,Tom Bilyeu: they're seeking is that. And I'm just
Dialogue: 0,0:07:40.80,0:07:42.32,Default,,0000,0000,0000,,curious how,
Dialogue: 0,0:07:42.32,0:07:44.56,Default,,0000,0000,0000,,how somebody who really wants to help,
Dialogue: 0,0:07:44.56,0:07:46.32,Default,,0000,0000,0000,,they really want to help sustain that
Dialogue: 0,0:07:46.32,0:07:47.84,Default,,0000,0000,0000,,momentum, they want to be a beacon of
Dialogue: 0,0:07:47.84,0:07:49.68,Default,,0000,0000,0000,,hope in this time,
Dialogue: 0,0:07:49.68,0:07:51.04,Default,,0000,0000,0000,,how do they make it about the mission
Dialogue: 0,0:07:51.04,0:07:53.04,Default,,0000,0000,0000,,and not about themselves?
Dialogue: 0,0:07:53.04,0:07:54.08,Default,,0000,0000,0000,,Adam Grant: I think that's such an important
Dialogue: 0,0:07:54.08,0:07:55.76,Default,,0000,0000,0000,,question Tom and I love how you've
Dialogue: 0,0:07:55.76,0:07:57.60,Default,,0000,0000,0000,,highlighted that distinction.
Dialogue: 0,0:07:57.60,0:07:59.20,Default,,0000,0000,0000,,I think that you know, for me it comes
Dialogue: 0,0:07:59.20,0:08:01.52,Default,,0000,0000,0000,,down to promoting your ideas, not
Dialogue: 0,0:08:01.52,0:08:02.80,Default,,0000,0000,0000,,yourself.
Dialogue: 0,0:08:02.80,0:08:03.68,Default,,0000,0000,0000,,And
Dialogue: 0,0:08:03.68,0:08:05.12,Default,,0000,0000,0000,,when I look at how leaders do that
Dialogue: 0,0:08:05.12,0:08:06.56,Default,,0000,0000,0000,,effectively, one of the things that
Dialogue: 0,0:08:06.56,0:08:08.40,Default,,0000,0000,0000,,really surprised me is sometimes the
Dialogue: 0,0:08:08.40,0:08:10.88,Default,,0000,0000,0000,,message doesn't even come from them.
Dialogue: 0,0:08:10.88,0:08:12.40,Default,,0000,0000,0000,,So as an example, years ago I was
Dialogue: 0,0:08:12.40,0:08:14.40,Default,,0000,0000,0000,,studying fundraising callers, and they
Dialogue: 0,0:08:14.40,0:08:16.16,Default,,0000,0000,0000,,were trying to bring in donations to a
Dialogue: 0,0:08:16.16,0:08:17.36,Default,,0000,0000,0000,,university.
Dialogue: 0,0:08:17.36,0:08:19.36,Default,,0000,0000,0000,,And the leaders were trying to
Dialogue: 0,0:08:19.36,0:08:20.88,Default,,0000,0000,0000,,motivate them because this is hard work,
Dialogue: 0,0:08:20.88,0:08:22.64,Default,,0000,0000,0000,,right? You interrupt people's dinner,
Dialogue: 0,0:08:22.64,0:08:24.32,Default,,0000,0000,0000,,you try to convince them that no your
Dialogue: 0,0:08:24.32,0:08:26.48,Default,,0000,0000,0000,,tuition was not enough, you should keep
Dialogue: 0,0:08:26.48,0:08:28.24,Default,,0000,0000,0000,,sending money into the university and
Dialogue: 0,0:08:28.24,0:08:30.56,Default,,0000,0000,0000,,now you should get nothing back for that
Dialogue: 0,0:08:30.56,0:08:33.52,Default,,0000,0000,0000,,donation. So they got yelled at a lot,
Dialogue: 0,0:08:33.52,0:08:35.12,Default,,0000,0000,0000,,they you know, they shouldered a lot of
Dialogue: 0,0:08:35.12,0:08:36.56,Default,,0000,0000,0000,,complaints. And
Dialogue: 0,0:08:36.56,0:08:38.56,Default,,0000,0000,0000,,the leaders tried to talk about why the
Dialogue: 0,0:08:38.56,0:08:40.16,Default,,0000,0000,0000,,money was important and where it was
Dialogue: 0,0:08:40.16,0:08:42.16,Default,,0000,0000,0000,,going and the callers just they looked
Dialogue: 0,0:08:42.16,0:08:43.36,Default,,0000,0000,0000,,at that and they said
Dialogue: 0,0:08:43.36,0:08:45.36,Default,,0000,0000,0000,,wait, these managers have an
Dialogue: 0,0:08:45.36,0:08:47.12,Default,,0000,0000,0000,,ulterior motive, they want to motivate me
Dialogue: 0,0:08:47.12,0:08:48.56,Default,,0000,0000,0000,,to work harder and bring in more
Dialogue: 0,0:08:48.56,0:08:50.80,Default,,0000,0000,0000,,donations. And so you know,
Dialogue: 0,0:08:50.80,0:08:52.96,Default,,0000,0000,0000,,I don't really buy into this whole story
Dialogue: 0,0:08:52.96,0:08:54.40,Default,,0000,0000,0000,,they're telling me.
Dialogue: 0,0:08:54.40,0:08:56.16,Default,,0000,0000,0000,,So what some of the leaders did then was
Dialogue: 0,0:08:56.16,0:08:58.32,Default,,0000,0000,0000,,they actually outsourced inspiration and
Dialogue: 0,0:08:58.32,0:09:00.00,Default,,0000,0000,0000,,they said okay, you know what, why do we
Dialogue: 0,0:09:00.00,0:09:02.16,Default,,0000,0000,0000,,have to be the megaphone? What if instead,
Dialogue: 0,0:09:02.16,0:09:04.24,Default,,0000,0000,0000,,we bring in some scholarship students
Dialogue: 0,0:09:04.24,0:09:05.60,Default,,0000,0000,0000,,who could talk about being the
Dialogue: 0,0:09:05.60,0:09:07.76,Default,,0000,0000,0000,,first-hand beneficiaries of the money
Dialogue: 0,0:09:07.76,0:09:09.68,Default,,0000,0000,0000,,that's being raised by this call center.
Dialogue: 0,0:09:09.68,0:09:11.28,Default,,0000,0000,0000,,And so we ended up designing some
Dialogue: 0,0:09:11.28,0:09:13.36,Default,,0000,0000,0000,,experiments together and lo and behold
Dialogue: 0,0:09:13.36,0:09:15.52,Default,,0000,0000,0000,,it turned out that that message was much
Dialogue: 0,0:09:15.52,0:09:17.52,Default,,0000,0000,0000,,more compelling coming from the end user
Dialogue: 0,0:09:17.52,0:09:19.92,Default,,0000,0000,0000,,who could say look, you know, I might
Dialogue: 0,0:09:19.92,0:09:22.24,Default,,0000,0000,0000,,not have been able to afford tuition and
Dialogue: 0,0:09:22.24,0:09:24.16,Default,,0000,0000,0000,,because of the work that you all do, I am
Dialogue: 0,0:09:24.16,0:09:26.72,Default,,0000,0000,0000,,in college today and really show that
Dialogue: 0,0:09:26.72,0:09:28.16,Default,,0000,0000,0000,,sense of appreciation as opposed to
Dialogue: 0,0:09:28.16,0:09:29.92,Default,,0000,0000,0000,,managers doing it themselves. And so I
Dialogue: 0,0:09:29.92,0:09:31.36,Default,,0000,0000,0000,,think sometimes one of the best ways to
Dialogue: 0,0:09:31.36,0:09:34.08,Default,,0000,0000,0000,,energize people is to shut up,
Dialogue: 0,0:09:34.08,0:09:36.96,Default,,0000,0000,0000,,and say instead let me find the you know, if
Dialogue: 0,0:09:36.96,0:09:38.64,Default,,0000,0000,0000,,I've got a mission here, it's probably
Dialogue: 0,0:09:38.64,0:09:40.16,Default,,0000,0000,0000,,affecting some group of clients or
Dialogue: 0,0:09:40.16,0:09:42.80,Default,,0000,0000,0000,,customers or patients or end users, and
Dialogue: 0,0:09:42.80,0:09:44.32,Default,,0000,0000,0000,,let me bring their voices front and
Dialogue: 0,0:09:44.32,0:09:45.44,Default,,0000,0000,0000,,center.
Dialogue: 0,0:09:45.44,0:09:47.20,Default,,0000,0000,0000,,Tom Bilyeu: Yeah, I love that notion of sometimes
Dialogue: 0,0:09:47.20,0:09:49.04,Default,,0000,0000,0000,,what you need to do is listen. That's one
Dialogue: 0,0:09:49.04,0:09:50.64,Default,,0000,0000,0000,,of my rules about being a leader is you
Dialogue: 0,0:09:50.64,0:09:53.44,Default,,0000,0000,0000,,really have to listen. I read Nelson
Dialogue: 0,0:09:53.44,0:09:55.60,Default,,0000,0000,0000,,Mandela's extraordinary book Long Walk
Dialogue: 0,0:09:55.60,0:09:57.12,Default,,0000,0000,0000,,To Freedom, and in that he talks about
Dialogue: 0,0:09:57.12,0:09:59.76,Default,,0000,0000,0000,,his father who was sort of a local
Dialogue: 0,0:09:59.76,0:10:02.96,Default,,0000,0000,0000,,chief in his village, and he said that
Dialogue: 0,0:10:02.96,0:10:04.64,Default,,0000,0000,0000,,he would always listen before he would
Dialogue: 0,0:10:04.64,0:10:05.76,Default,,0000,0000,0000,,speak and he would make sure that
Dialogue: 0,0:10:05.76,0:10:08.24,Default,,0000,0000,0000,,everybody else had their opportunity to
Dialogue: 0,0:10:08.24,0:10:11.12,Default,,0000,0000,0000,,air their ideas, to air their grievances,
Dialogue: 0,0:10:11.12,0:10:13.36,Default,,0000,0000,0000,,and only after that would he come in and
Dialogue: 0,0:10:13.36,0:10:14.80,Default,,0000,0000,0000,,say okay here's what I think that we
Dialogue: 0,0:10:14.80,0:10:16.80,Default,,0000,0000,0000,,need to do to move forward. So I'm a big
Dialogue: 0,0:10:16.80,0:10:18.08,Default,,0000,0000,0000,,believer when you read something, if it
Dialogue: 0,0:10:18.08,0:10:19.52,Default,,0000,0000,0000,,hits you and you think that this is a
Dialogue: 0,0:10:19.52,0:10:20.72,Default,,0000,0000,0000,,useful thing that you should be deploying,
Dialogue: 0,0:10:20.72,0:10:22.16,Default,,0000,0000,0000,,that you deploy it immediately. \NAdam Grant: I love
Dialogue: 0,0:10:22.16,0:10:24.08,Default,,0000,0000,0000,,the reference to Mandela because the
Dialogue: 0,0:10:24.08,0:10:25.52,Default,,0000,0000,0000,,one thing that's always stuck with me
Dialogue: 0,0:10:25.52,0:10:27.28,Default,,0000,0000,0000,,from his writing is the idea that a
Dialogue: 0,0:10:27.28,0:10:28.96,Default,,0000,0000,0000,,leader is like a shepherd.
Dialogue: 0,0:10:28.96,0:10:30.96,Default,,0000,0000,0000,,If you watch a shepherd with a flock,
Dialogue: 0,0:10:30.96,0:10:33.36,Default,,0000,0000,0000,,the shepherd is rarely out front,
Dialogue: 0,0:10:33.36,0:10:35.68,Default,,0000,0000,0000,,right? You will often see a bunch of
Dialogue: 0,0:10:35.68,0:10:37.44,Default,,0000,0000,0000,,sheep leading the way and the shepherd
Dialogue: 0,0:10:37.44,0:10:39.36,Default,,0000,0000,0000,,is kind of taking care of the stragglers.
Dialogue: 0,0:10:39.36,0:10:40.40,Default,,0000,0000,0000,,There's a great organizational
Dialogue: 0,0:10:40.40,0:10:42.40,Default,,0000,0000,0000,,psychologist, Victor Vroom,
Dialogue: 0,0:10:42.40,0:10:44.24,Default,,0000,0000,0000,,who incidentally his license plate says
Dialogue: 0,0:10:44.24,0:10:46.91,Default,,0000,0000,0000,,vroom on it which is just such a fun-\NTom Bilyeu: How could it not?
Dialogue: 0,0:10:46.91,0:10:48.69,Default,,0000,0000,0000,,Adam Grant: A fun detail, right?\NTom Bilyeu: How could it not?
Dialogue: 0,0:10:48.69,0:10:50.48,Default,,0000,0000,0000,,Adam Grant: I would do that if that were my name, so
Dialogue: 0,0:10:50.48,0:10:52.08,Default,,0000,0000,0000,,one of the things that Victor studied
Dialogue: 0,0:10:52.08,0:10:54.32,Default,,0000,0000,0000,,for years was the tension between
Dialogue: 0,0:10:54.32,0:10:55.52,Default,,0000,0000,0000,,being a directive leader and a
Dialogue: 0,0:10:55.52,0:10:57.04,Default,,0000,0000,0000,,participative leader.
Dialogue: 0,0:10:57.04,0:10:58.56,Default,,0000,0000,0000,,And he said one of the fundamental
Dialogue: 0,0:10:58.56,0:11:00.80,Default,,0000,0000,0000,,mistakes that a lot of leaders make is
Dialogue: 0,0:11:00.80,0:11:02.80,Default,,0000,0000,0000,,they develop a style and then they
Dialogue: 0,0:11:02.80,0:11:05.12,Default,,0000,0000,0000,,stick to that style, but the whole point
Dialogue: 0,0:11:05.12,0:11:06.80,Default,,0000,0000,0000,,of leadership is flexibility and
Dialogue: 0,0:11:06.80,0:11:09.28,Default,,0000,0000,0000,,adaptability. And so you can't just say
Dialogue: 0,0:11:09.28,0:11:11.20,Default,,0000,0000,0000,,well I'm either an empowering
Dialogue: 0,0:11:11.20,0:11:13.44,Default,,0000,0000,0000,,leader or I'm more of an authoritative
Dialogue: 0,0:11:13.44,0:11:15.04,Default,,0000,0000,0000,,leader, you actually have to be willing
Dialogue: 0,0:11:15.04,0:11:16.32,Default,,0000,0000,0000,,to adjust your style to fit the
Dialogue: 0,0:11:16.32,0:11:17.44,Default,,0000,0000,0000,,situation.
Dialogue: 0,0:11:17.44,0:11:19.12,Default,,0000,0000,0000,,And so what he was really interested in
Dialogue: 0,0:11:19.12,0:11:21.76,Default,,0000,0000,0000,,is how do you flex effectively and he
Dialogue: 0,0:11:21.76,0:11:22.56,Default,,0000,0000,0000,,found that there are a bunch of
Dialogue: 0,0:11:22.56,0:11:24.32,Default,,0000,0000,0000,,conditions that really matter, a few that
Dialogue: 0,0:11:24.32,0:11:25.68,Default,,0000,0000,0000,,stood out for me.
Dialogue: 0,0:11:25.68,0:11:26.56,Default,,0000,0000,0000,,One,
Dialogue: 0,0:11:26.56,0:11:28.80,Default,,0000,0000,0000,,relative expertise is huge, right? so when
Dialogue: 0,0:11:28.80,0:11:30.40,Default,,0000,0000,0000,,i look at effective leaders one of the
Dialogue: 0,0:11:30.40,0:11:32.48,Default,,0000,0000,0000,,things i see over and over again is they
Dialogue: 0,0:11:32.48,0:11:33.68,Default,,0000,0000,0000,,know what they know they know what they
Dialogue: 0,0:11:33.68,0:11:35.44,Default,,0000,0000,0000,,don't know and in situations where they
Dialogue: 0,0:11:35.44,0:11:36.96,Default,,0000,0000,0000,,have more knowledge than their team
Dialogue: 0,0:11:36.96,0:11:38.96,Default,,0000,0000,0000,,they're comfortable in the driver's seat
Dialogue: 0,0:11:38.96,0:11:40.00,Default,,0000,0000,0000,,when they don't know what they're
Dialogue: 0,0:11:40.00,0:11:42.00,Default,,0000,0000,0000,,talking about they'll step back and move
Dialogue: 0,0:11:42.00,0:11:43.52,Default,,0000,0000,0000,,into the passenger seat
Dialogue: 0,0:11:43.52,0:11:46.24,Default,,0000,0000,0000,,um some others were around getting by
Dialogue: 0,0:11:46.24,0:11:48.08,Default,,0000,0000,0000,,and saying okay you know the more
Dialogue: 0,0:11:48.08,0:11:50.32,Default,,0000,0000,0000,,critical it is for people to you know to
Dialogue: 0,0:11:50.32,0:11:51.92,Default,,0000,0000,0000,,really get behind this mission the more
Dialogue: 0,0:11:51.92,0:11:54.08,Default,,0000,0000,0000,,i need to hear their voices and and give
Dialogue: 0,0:11:54.08,0:11:55.92,Default,,0000,0000,0000,,them a say if people are already bought
Dialogue: 0,0:11:55.92,0:11:58.16,Default,,0000,0000,0000,,in then you know then i can i can kind
Dialogue: 0,0:11:58.16,0:11:59.20,Default,,0000,0000,0000,,of lead
Dialogue: 0,0:11:59.20,0:12:01.28,Default,,0000,0000,0000,,um and i think that when i think about
Dialogue: 0,0:12:01.28,0:12:02.24,Default,,0000,0000,0000,,leaders who've done this really
Dialogue: 0,0:12:02.24,0:12:03.84,Default,,0000,0000,0000,,effectively the the examples that come
Dialogue: 0,0:12:03.84,0:12:06.08,Default,,0000,0000,0000,,to mind all follow a common meeting
Dialogue: 0,0:12:06.08,0:12:08.40,Default,,0000,0000,0000,,structure which is to open up by saying
Dialogue: 0,0:12:08.40,0:12:10.56,Default,,0000,0000,0000,,look here's the objective of the meeting
Dialogue: 0,0:12:10.56,0:12:12.08,Default,,0000,0000,0000,,does anybody have any feedback on that
Dialogue: 0,0:12:12.08,0:12:14.08,Default,,0000,0000,0000,,before we go forward okay once we're
Dialogue: 0,0:12:14.08,0:12:15.44,Default,,0000,0000,0000,,aligned on the objective now i want to
Dialogue: 0,0:12:15.44,0:12:16.64,Default,,0000,0000,0000,,go around and hear everybody's
Dialogue: 0,0:12:16.64,0:12:19.12,Default,,0000,0000,0000,,independent view before i share mine and
Dialogue: 0,0:12:19.12,0:12:20.32,Default,,0000,0000,0000,,then at the end i'm going to try to
Dialogue: 0,0:12:20.32,0:12:22.56,Default,,0000,0000,0000,,synthesize add my perspective and then
Dialogue: 0,0:12:22.56,0:12:24.48,Default,,0000,0000,0000,,move us toward a decision and what i
Dialogue: 0,0:12:24.48,0:12:26.08,Default,,0000,0000,0000,,like about that is the leader is still
Dialogue: 0,0:12:26.08,0:12:28.32,Default,,0000,0000,0000,,providing some guidance and direction
Dialogue: 0,0:12:28.32,0:12:30.40,Default,,0000,0000,0000,,but the leader is actually not
Dialogue: 0,0:12:30.40,0:12:32.24,Default,,0000,0000,0000,,disclosing hey you know here's where i
Dialogue: 0,0:12:32.24,0:12:34.80,Default,,0000,0000,0000,,stand and that way we don't run into
Dialogue: 0,0:12:34.80,0:12:37.12,Default,,0000,0000,0000,,this conformity or group thing problem
Dialogue: 0,0:12:37.12,0:12:40.00,Default,,0000,0000,0000,,i'd like to effect where the highest
Dialogue: 0,0:12:40.00,0:12:41.84,Default,,0000,0000,0000,,paid person's opinion the moment that's
Dialogue: 0,0:12:41.84,0:12:43.60,Default,,0000,0000,0000,,known everyone wants to jump on the
Dialogue: 0,0:12:43.60,0:12:44.88,Default,,0000,0000,0000,,bandwagon
Dialogue: 0,0:12:44.88,0:12:46.64,Default,,0000,0000,0000,,yeah you you cut out right as you said
Dialogue: 0,0:12:46.64,0:12:47.92,Default,,0000,0000,0000,,it but it's the hippo effect if i
Dialogue: 0,0:12:47.92,0:12:49.20,Default,,0000,0000,0000,,remember correctly i just want to make
Dialogue: 0,0:12:49.20,0:12:51.12,Default,,0000,0000,0000,,sure people hear that such a interesting
Dialogue: 0,0:12:51.12,0:12:53.44,Default,,0000,0000,0000,,concept so we we hit the first part of
Dialogue: 0,0:12:53.44,0:12:56.08,Default,,0000,0000,0000,,your leadership which is super powerful
Dialogue: 0,0:12:56.08,0:12:58.32,Default,,0000,0000,0000,,now talk to me about skills like what
Dialogue: 0,0:12:58.32,0:13:00.08,Default,,0000,0000,0000,,are skills that a leader should be
Dialogue: 0,0:13:00.08,0:13:01.44,Default,,0000,0000,0000,,developing
Dialogue: 0,0:13:01.44,0:13:03.28,Default,,0000,0000,0000,,yeah so when i break down leadership
Dialogue: 0,0:13:03.28,0:13:05.28,Default,,0000,0000,0000,,into skills i think obviously
Dialogue: 0,0:13:05.28,0:13:06.72,Default,,0000,0000,0000,,decision-making skills are critical we
Dialogue: 0,0:13:06.72,0:13:08.80,Default,,0000,0000,0000,,started talking about those already um
Dialogue: 0,0:13:08.80,0:13:10.56,Default,,0000,0000,0000,,and i think decision-making skills have
Dialogue: 0,0:13:10.56,0:13:11.68,Default,,0000,0000,0000,,to do with being willing to hear
Dialogue: 0,0:13:11.68,0:13:13.60,Default,,0000,0000,0000,,dissenting views right being willing to
Dialogue: 0,0:13:13.60,0:13:16.32,Default,,0000,0000,0000,,confront perspectives that maybe bruise
Dialogue: 0,0:13:16.32,0:13:17.84,Default,,0000,0000,0000,,your ego a little bit
Dialogue: 0,0:13:17.84,0:13:19.76,Default,,0000,0000,0000,,in order to learn and then in order to
Dialogue: 0,0:13:19.76,0:13:21.12,Default,,0000,0000,0000,,gather better information and make
Dialogue: 0,0:13:21.12,0:13:23.12,Default,,0000,0000,0000,,better choices can you give people an
Dialogue: 0,0:13:23.12,0:13:26.08,Default,,0000,0000,0000,,example because this may be the most the
Dialogue: 0,0:13:26.08,0:13:27.76,Default,,0000,0000,0000,,thing that i've taken most deeply away
Dialogue: 0,0:13:27.76,0:13:30.72,Default,,0000,0000,0000,,from your work is this because this dude
Dialogue: 0,0:13:30.72,0:13:32.48,Default,,0000,0000,0000,,of all the powerful things that you have
Dialogue: 0,0:13:32.48,0:13:33.92,Default,,0000,0000,0000,,already said and will say in the rest of
Dialogue: 0,0:13:33.92,0:13:36.24,Default,,0000,0000,0000,,this time this how to
Dialogue: 0,0:13:36.24,0:13:37.76,Default,,0000,0000,0000,,improve yourself
Dialogue: 0,0:13:37.76,0:13:39.92,Default,,0000,0000,0000,,to me is is at the the foundation of the
Dialogue: 0,0:13:39.92,0:13:43.28,Default,,0000,0000,0000,,human experience so
Dialogue: 0,0:13:43.36,0:13:45.84,Default,,0000,0000,0000,,why have you become so
Dialogue: 0,0:13:45.84,0:13:48.48,Default,,0000,0000,0000,,dogged in your pursuit of
Dialogue: 0,0:13:48.48,0:13:50.64,Default,,0000,0000,0000,,critical feedback
Dialogue: 0,0:13:50.64,0:13:52.96,Default,,0000,0000,0000,,i mean from my perspective it's the only
Dialogue: 0,0:13:52.96,0:13:55.60,Default,,0000,0000,0000,,way you get better if if people just
Dialogue: 0,0:13:55.60,0:13:57.20,Default,,0000,0000,0000,,praise you over and over again you're
Dialogue: 0,0:13:57.20,0:13:58.56,Default,,0000,0000,0000,,only going to repeat the excellence
Dialogue: 0,0:13:58.56,0:13:59.84,Default,,0000,0000,0000,,you've already achieved
Dialogue: 0,0:13:59.84,0:14:01.44,Default,,0000,0000,0000,,and you hit a plateau and then you're
Dialogue: 0,0:14:01.44,0:14:03.76,Default,,0000,0000,0000,,you're done like great how exciting is
Dialogue: 0,0:14:03.76,0:14:06.40,Default,,0000,0000,0000,,it to just say okay i i peaked already
Dialogue: 0,0:14:06.40,0:14:08.00,Default,,0000,0000,0000,,i'm gonna just try to maintain that
Dialogue: 0,0:14:08.00,0:14:10.08,Default,,0000,0000,0000,,level uh what i want to do is i want to
Dialogue: 0,0:14:10.08,0:14:11.36,Default,,0000,0000,0000,,keep getting better
Dialogue: 0,0:14:11.36,0:14:14.00,Default,,0000,0000,0000,,and i think to me it's it's so much
Dialogue: 0,0:14:14.00,0:14:16.64,Default,,0000,0000,0000,,better to be on an upward trajectory
Dialogue: 0,0:14:16.64,0:14:18.80,Default,,0000,0000,0000,,than it is to you know to flatline at
Dialogue: 0,0:14:18.80,0:14:21.76,Default,,0000,0000,0000,,some level uh or to stagnate and so
Dialogue: 0,0:14:21.76,0:14:23.52,Default,,0000,0000,0000,,i i think that that requires short-term
Dialogue: 0,0:14:23.52,0:14:25.20,Default,,0000,0000,0000,,sacrifices and it's a little bit like
Dialogue: 0,0:14:25.20,0:14:27.20,Default,,0000,0000,0000,,the you know the professional version of
Dialogue: 0,0:14:27.20,0:14:29.36,Default,,0000,0000,0000,,what you just you described you know in
Dialogue: 0,0:14:29.36,0:14:31.84,Default,,0000,0000,0000,,a personal relationship which is if i
Dialogue: 0,0:14:31.84,0:14:33.84,Default,,0000,0000,0000,,want to if i want to achieve whatever
Dialogue: 0,0:14:33.84,0:14:35.60,Default,,0000,0000,0000,,potential i'm capable of
Dialogue: 0,0:14:35.60,0:14:37.84,Default,,0000,0000,0000,,i have to be willing to hurt myself uh
Dialogue: 0,0:14:37.84,0:14:39.76,Default,,0000,0000,0000,,in the moment in order to you know to be
Dialogue: 0,0:14:39.76,0:14:41.36,Default,,0000,0000,0000,,a little bit stronger tomorrow i mean
Dialogue: 0,0:14:41.36,0:14:42.80,Default,,0000,0000,0000,,it's a lot like weight training right
Dialogue: 0,0:14:42.80,0:14:44.80,Default,,0000,0000,0000,,you you know you have to tear a muscle
Dialogue: 0,0:14:44.80,0:14:46.64,Default,,0000,0000,0000,,in order to build it into you know into
Dialogue: 0,0:14:46.64,0:14:48.32,Default,,0000,0000,0000,,a stronger muscle and so
Dialogue: 0,0:14:48.32,0:14:49.68,Default,,0000,0000,0000,,i feel like we should think about our
Dialogue: 0,0:14:49.68,0:14:51.52,Default,,0000,0000,0000,,skills and our capabilities the same way
Dialogue: 0,0:14:51.52,0:14:52.80,Default,,0000,0000,0000,,that we do
Dialogue: 0,0:14:52.80,0:14:55.60,Default,,0000,0000,0000,,you know our bodies in that sense so
Dialogue: 0,0:14:55.60,0:14:57.04,Default,,0000,0000,0000,,i guess this is something i learned
Dialogue: 0,0:14:57.04,0:14:59.12,Default,,0000,0000,0000,,first as an athlete not a real athlete
Dialogue: 0,0:14:59.12,0:15:01.68,Default,,0000,0000,0000,,mind you just a springboard diver but
Dialogue: 0,0:15:01.68,0:15:03.04,Default,,0000,0000,0000,,i've seen footage of your springboard
Dialogue: 0,0:15:03.04,0:15:05.28,Default,,0000,0000,0000,,diving it's pretty impressive uh it
Dialogue: 0,0:15:05.28,0:15:06.88,Default,,0000,0000,0000,,would be a lot more impressive if i was
Dialogue: 0,0:15:06.88,0:15:09.12,Default,,0000,0000,0000,,a little bit more talented and a little
Dialogue: 0,0:15:09.12,0:15:10.16,Default,,0000,0000,0000,,bit less
Dialogue: 0,0:15:10.16,0:15:12.88,Default,,0000,0000,0000,,less stubborn but one of the things that
Dialogue: 0,0:15:12.88,0:15:15.92,Default,,0000,0000,0000,,i i learned as a diver right away was i
Dialogue: 0,0:15:15.92,0:15:18.48,Default,,0000,0000,0000,,couldn't see myself in the air right and
Dialogue: 0,0:15:18.48,0:15:20.56,Default,,0000,0000,0000,,so what i would feel when i was flipping
Dialogue: 0,0:15:20.56,0:15:22.40,Default,,0000,0000,0000,,or twisting or even when i was entering
Dialogue: 0,0:15:22.40,0:15:24.16,Default,,0000,0000,0000,,the water was completely different in
Dialogue: 0,0:15:24.16,0:15:26.24,Default,,0000,0000,0000,,many cases from what the judges would
Dialogue: 0,0:15:26.24,0:15:27.04,Default,,0000,0000,0000,,see
Dialogue: 0,0:15:27.04,0:15:29.36,Default,,0000,0000,0000,,and so you know very early on i became
Dialogue: 0,0:15:29.36,0:15:32.16,Default,,0000,0000,0000,,extremely dependent on my coach and then
Dialogue: 0,0:15:32.16,0:15:34.80,Default,,0000,0000,0000,,also on video to really try to process
Dialogue: 0,0:15:34.80,0:15:36.80,Default,,0000,0000,0000,,the disconnect between what i thought i
Dialogue: 0,0:15:36.80,0:15:39.52,Default,,0000,0000,0000,,was doing and what was coming across
Dialogue: 0,0:15:39.52,0:15:42.40,Default,,0000,0000,0000,,and that as i moved into you know into
Dialogue: 0,0:15:42.40,0:15:45.12,Default,,0000,0000,0000,,work life that became sort of a metaphor
Dialogue: 0,0:15:45.12,0:15:47.36,Default,,0000,0000,0000,,for what we all deal with um you know i
Dialogue: 0,0:15:47.36,0:15:49.44,Default,,0000,0000,0000,,think we definitely have we all have
Dialogue: 0,0:15:49.44,0:15:51.20,Default,,0000,0000,0000,,bright spots right which are strengths
Dialogue: 0,0:15:51.20,0:15:53.36,Default,,0000,0000,0000,,we can't see but we have also lots of
Dialogue: 0,0:15:53.36,0:15:54.88,Default,,0000,0000,0000,,blind spots which are weaknesses that we
Dialogue: 0,0:15:54.88,0:15:57.44,Default,,0000,0000,0000,,don't have have access to and so what i
Dialogue: 0,0:15:57.44,0:15:59.36,Default,,0000,0000,0000,,wanted was the clearest possible rear
Dialogue: 0,0:15:59.36,0:16:01.92,Default,,0000,0000,0000,,view mirror to say if i can't see in
Dialogue: 0,0:16:01.92,0:16:03.68,Default,,0000,0000,0000,,that then you know i can't really figure
Dialogue: 0,0:16:03.68,0:16:04.88,Default,,0000,0000,0000,,out what i need to learn and what i need
Dialogue: 0,0:16:04.88,0:16:06.40,Default,,0000,0000,0000,,to get better at so
Dialogue: 0,0:16:06.40,0:16:08.32,Default,,0000,0000,0000,,um i started doing this in the classroom
Dialogue: 0,0:16:08.32,0:16:09.60,Default,,0000,0000,0000,,where you know i would just have
Dialogue: 0,0:16:09.60,0:16:12.16,Default,,0000,0000,0000,,students fill out feedback forms first
Dialogue: 0,0:16:12.16,0:16:13.60,Default,,0000,0000,0000,,when i gave guest lectures then when i
Dialogue: 0,0:16:13.60,0:16:15.60,Default,,0000,0000,0000,,started teaching classes i just said
Dialogue: 0,0:16:15.60,0:16:17.12,Default,,0000,0000,0000,,tell me everything you want me to do
Dialogue: 0,0:16:17.12,0:16:18.88,Default,,0000,0000,0000,,more of and everything you want me to
Dialogue: 0,0:16:18.88,0:16:19.68,Default,,0000,0000,0000,,change
Dialogue: 0,0:16:19.68,0:16:20.72,Default,,0000,0000,0000,,and then i would just share all the
Dialogue: 0,0:16:20.72,0:16:22.40,Default,,0000,0000,0000,,feedback with them verbatim which was my
Dialogue: 0,0:16:22.40,0:16:24.08,Default,,0000,0000,0000,,own version of radical transparency i
Dialogue: 0,0:16:24.08,0:16:26.40,Default,,0000,0000,0000,,guess and then we can have a thoughtful
Dialogue: 0,0:16:26.40,0:16:28.16,Default,,0000,0000,0000,,conversation about how i can fix those
Dialogue: 0,0:16:28.16,0:16:30.64,Default,,0000,0000,0000,,problems and improve upon those you know
Dialogue: 0,0:16:30.64,0:16:32.64,Default,,0000,0000,0000,,those areas of weakness and that became
Dialogue: 0,0:16:32.64,0:16:34.40,Default,,0000,0000,0000,,a conversation that really turned the
Dialogue: 0,0:16:34.40,0:16:36.56,Default,,0000,0000,0000,,students i was teaching into my coaches
Dialogue: 0,0:16:36.56,0:16:38.48,Default,,0000,0000,0000,,which was immensely helpful and made me
Dialogue: 0,0:16:38.48,0:16:40.40,Default,,0000,0000,0000,,much less awful at public speaking than
Dialogue: 0,0:16:40.40,0:16:42.96,Default,,0000,0000,0000,,i was when i started dude i love that
Dialogue: 0,0:16:42.96,0:16:44.32,Default,,0000,0000,0000,,going back to what you were saying about
Dialogue: 0,0:16:44.32,0:16:45.84,Default,,0000,0000,0000,,in athletics
Dialogue: 0,0:16:45.84,0:16:48.16,Default,,0000,0000,0000,,so i used to skateboard i will put that
Dialogue: 0,0:16:48.16,0:16:49.36,Default,,0000,0000,0000,,very lightly
Dialogue: 0,0:16:49.36,0:16:51.04,Default,,0000,0000,0000,,i used to enjoy standing on a board with
Dialogue: 0,0:16:51.04,0:16:52.96,Default,,0000,0000,0000,,four wheels is probably a more accurate
Dialogue: 0,0:16:52.96,0:16:54.64,Default,,0000,0000,0000,,description and i remember trying to
Dialogue: 0,0:16:54.64,0:16:56.80,Default,,0000,0000,0000,,learn how to ollie and i'd finally
Dialogue: 0,0:16:56.80,0:16:58.24,Default,,0000,0000,0000,,gotten good where i could all eat pretty
Dialogue: 0,0:16:58.24,0:17:01.04,Default,,0000,0000,0000,,high i was really proud of it and then
Dialogue: 0,0:17:01.04,0:17:02.56,Default,,0000,0000,0000,,the kids that i was skating with are
Dialogue: 0,0:17:02.56,0:17:04.48,Default,,0000,0000,0000,,like you do know that your back wheels
Dialogue: 0,0:17:04.48,0:17:06.00,Default,,0000,0000,0000,,never leave the ground right and i was
Dialogue: 0,0:17:06.00,0:17:06.80,Default,,0000,0000,0000,,like
Dialogue: 0,0:17:06.80,0:17:09.12,Default,,0000,0000,0000,,what what are you talking about that
Dialogue: 0,0:17:09.12,0:17:11.36,Default,,0000,0000,0000,,that's not possible i'm all-ing hi i
Dialogue: 0,0:17:11.36,0:17:12.88,Default,,0000,0000,0000,,legitimately did not believe them i'm
Dialogue: 0,0:17:12.88,0:17:14.48,Default,,0000,0000,0000,,like when you talk about how it feels
Dialogue: 0,0:17:14.48,0:17:15.76,Default,,0000,0000,0000,,inside versus what it actually looks
Dialogue: 0,0:17:15.76,0:17:17.12,Default,,0000,0000,0000,,like outside
Dialogue: 0,0:17:17.12,0:17:19.28,Default,,0000,0000,0000,,i was like i can feel it man i'm like
Dialogue: 0,0:17:19.28,0:17:21.36,Default,,0000,0000,0000,,really doing this and so they said let
Dialogue: 0,0:17:21.36,0:17:23.28,Default,,0000,0000,0000,,me film you and they filmed me and i
Dialogue: 0,0:17:23.28,0:17:24.88,Default,,0000,0000,0000,,wasn't only my front wheels were coming
Dialogue: 0,0:17:24.88,0:17:27.52,Default,,0000,0000,0000,,off i could not fathom that that
Dialogue: 0,0:17:27.52,0:17:30.48,Default,,0000,0000,0000,,feedback was real and because of that
Dialogue: 0,0:17:30.48,0:17:33.44,Default,,0000,0000,0000,,disconnect and so getting that objective
Dialogue: 0,0:17:33.44,0:17:36.80,Default,,0000,0000,0000,,look at myself was really transformative
Dialogue: 0,0:17:36.80,0:17:38.08,Default,,0000,0000,0000,,at the beginning you said that you'd be
Dialogue: 0,0:17:38.08,0:17:40.00,Default,,0000,0000,0000,,a better diver if you were less stubborn
Dialogue: 0,0:17:40.00,0:17:41.68,Default,,0000,0000,0000,,what did you mean by that i remember one
Dialogue: 0,0:17:41.68,0:17:42.88,Default,,0000,0000,0000,,day i was i was just trying to do a
Dialogue: 0,0:17:42.88,0:17:44.88,Default,,0000,0000,0000,,front dive with a half twist so you take
Dialogue: 0,0:17:44.88,0:17:46.64,Default,,0000,0000,0000,,off you're going in the water and then
Dialogue: 0,0:17:46.64,0:17:48.56,Default,,0000,0000,0000,,you kind of turn into a back dive
Dialogue: 0,0:17:48.56,0:17:50.64,Default,,0000,0000,0000,,and i had i guess a mental image of
Dialogue: 0,0:17:50.64,0:17:52.32,Default,,0000,0000,0000,,where the twist happened that defied the
Dialogue: 0,0:17:52.32,0:17:54.48,Default,,0000,0000,0000,,laws of physics and by the way my diving
Dialogue: 0,0:17:54.48,0:17:56.48,Default,,0000,0000,0000,,coach was a physics teacher
Dialogue: 0,0:17:56.48,0:17:58.56,Default,,0000,0000,0000,,and i still argued with it right i was
Dialogue: 0,0:17:58.56,0:18:00.16,Default,,0000,0000,0000,,so sure that i was right because i felt
Dialogue: 0,0:18:00.16,0:18:02.08,Default,,0000,0000,0000,,like i was turning over one way and he
Dialogue: 0,0:18:02.08,0:18:04.00,Default,,0000,0000,0000,,said okay i'm just gonna have to show
Dialogue: 0,0:18:04.00,0:18:05.28,Default,,0000,0000,0000,,you the tape because you won't believe
Dialogue: 0,0:18:05.28,0:18:07.28,Default,,0000,0000,0000,,me and my teammates were making fun of
Dialogue: 0,0:18:07.28,0:18:09.44,Default,,0000,0000,0000,,me and you know i wasted an hour and a
Dialogue: 0,0:18:09.44,0:18:11.52,Default,,0000,0000,0000,,half of that practice but that became a
Dialogue: 0,0:18:11.52,0:18:14.40,Default,,0000,0000,0000,,microcosm for a series of mistakes that
Dialogue: 0,0:18:14.40,0:18:16.00,Default,,0000,0000,0000,,i was making which is i was so
Dialogue: 0,0:18:16.00,0:18:18.16,Default,,0000,0000,0000,,determined to be right
Dialogue: 0,0:18:18.16,0:18:19.68,Default,,0000,0000,0000,,that i was standing in my own way of
Dialogue: 0,0:18:19.68,0:18:22.08,Default,,0000,0000,0000,,getting it right and so i i decided i
Dialogue: 0,0:18:22.08,0:18:23.44,Default,,0000,0000,0000,,was going to be really quick moving
Dialogue: 0,0:18:23.44,0:18:24.40,Default,,0000,0000,0000,,forward
Dialogue: 0,0:18:24.40,0:18:26.08,Default,,0000,0000,0000,,to admit when i was wrong about
Dialogue: 0,0:18:26.08,0:18:27.92,Default,,0000,0000,0000,,something and then try to improve upon
Dialogue: 0,0:18:27.92,0:18:29.92,Default,,0000,0000,0000,,it and that's i guess that's become a
Dialogue: 0,0:18:29.92,0:18:32.40,Default,,0000,0000,0000,,metaphor for how i try to with my life
Dialogue: 0,0:18:32.40,0:18:34.32,Default,,0000,0000,0000,,oh my god you have to talk about shane
Dialogue: 0,0:18:34.32,0:18:35.92,Default,,0000,0000,0000,,please tell us a story because it is so
Dialogue: 0,0:18:35.92,0:18:37.76,Default,,0000,0000,0000,,crazy and so perfect for how i think
Dialogue: 0,0:18:37.76,0:18:39.52,Default,,0000,0000,0000,,people should approach life
Dialogue: 0,0:18:39.52,0:18:41.04,Default,,0000,0000,0000,,yeah so
Dialogue: 0,0:18:41.04,0:18:42.48,Default,,0000,0000,0000,,i think anybody who hasn't heard of
Dialogue: 0,0:18:42.48,0:18:44.32,Default,,0000,0000,0000,,shane battier uh there's a reason for
Dialogue: 0,0:18:44.32,0:18:46.48,Default,,0000,0000,0000,,that um if you know if you don't follow
Dialogue: 0,0:18:46.48,0:18:49.36,Default,,0000,0000,0000,,basketball closely uh shane shane was a
Dialogue: 0,0:18:49.36,0:18:52.32,Default,,0000,0000,0000,,superstar for his whole career uh he was
Dialogue: 0,0:18:52.32,0:18:53.92,Default,,0000,0000,0000,,the player of the year in high school he
Dialogue: 0,0:18:53.92,0:18:55.76,Default,,0000,0000,0000,,was the captain of the duke national
Dialogue: 0,0:18:55.76,0:18:57.20,Default,,0000,0000,0000,,championship team
Dialogue: 0,0:18:57.20,0:18:58.88,Default,,0000,0000,0000,,and then he got to the nba and
Dialogue: 0,0:18:58.88,0:19:00.72,Default,,0000,0000,0000,,discovered that pretty much everybody
Dialogue: 0,0:19:00.72,0:19:02.72,Default,,0000,0000,0000,,there was more physically talented than
Dialogue: 0,0:19:02.72,0:19:03.84,Default,,0000,0000,0000,,he was
Dialogue: 0,0:19:03.84,0:19:05.20,Default,,0000,0000,0000,,people would complain that he was too
Dialogue: 0,0:19:05.20,0:19:07.28,Default,,0000,0000,0000,,slow he couldn't dribble
Dialogue: 0,0:19:07.28,0:19:09.52,Default,,0000,0000,0000,,and this was a real liability right if
Dialogue: 0,0:19:09.52,0:19:10.72,Default,,0000,0000,0000,,you want to be one of a few hundred
Dialogue: 0,0:19:10.72,0:19:12.00,Default,,0000,0000,0000,,people in the world who can play
Dialogue: 0,0:19:12.00,0:19:14.24,Default,,0000,0000,0000,,professional basketball and so what
Dialogue: 0,0:19:14.24,0:19:15.92,Default,,0000,0000,0000,,shane did this was first captured by
Dialogue: 0,0:19:15.92,0:19:18.08,Default,,0000,0000,0000,,michael lewis a wonderful article called
Dialogue: 0,0:19:18.08,0:19:20.00,Default,,0000,0000,0000,,the no stats all-star
Dialogue: 0,0:19:20.00,0:19:21.76,Default,,0000,0000,0000,,was he said okay i'm going to master the
Dialogue: 0,0:19:21.76,0:19:23.76,Default,,0000,0000,0000,,intangibles and some of that is obvious
Dialogue: 0,0:19:23.76,0:19:26.08,Default,,0000,0000,0000,,right i'm going to dive for loose balls
Dialogue: 0,0:19:26.08,0:19:27.52,Default,,0000,0000,0000,,i'm going to you know i'm going to take
Dialogue: 0,0:19:27.52,0:19:28.96,Default,,0000,0000,0000,,shots that
Dialogue: 0,0:19:28.96,0:19:30.40,Default,,0000,0000,0000,,that are really critical for the team
Dialogue: 0,0:19:30.40,0:19:31.68,Default,,0000,0000,0000,,even though they don't bring me a lot of
Dialogue: 0,0:19:31.68,0:19:34.16,Default,,0000,0000,0000,,glory necessarily but he also said you
Dialogue: 0,0:19:34.16,0:19:36.40,Default,,0000,0000,0000,,know what i'm going to master statistics
Dialogue: 0,0:19:36.40,0:19:38.16,Default,,0000,0000,0000,,and i'm going to find the one spot on
Dialogue: 0,0:19:38.16,0:19:40.64,Default,,0000,0000,0000,,the court that you know that the guy i'm
Dialogue: 0,0:19:40.64,0:19:42.56,Default,,0000,0000,0000,,guarding tonight can't shoot from and
Dialogue: 0,0:19:42.56,0:19:44.08,Default,,0000,0000,0000,,i'm gonna force him there
Dialogue: 0,0:19:44.08,0:19:46.08,Default,,0000,0000,0000,,and i'm also gonna figure out where you
Dialogue: 0,0:19:46.08,0:19:47.76,Default,,0000,0000,0000,,know where my game is optimized by
Dialogue: 0,0:19:47.76,0:19:49.52,Default,,0000,0000,0000,,studying what the gaps in my team are
Dialogue: 0,0:19:49.52,0:19:51.60,Default,,0000,0000,0000,,and then figuring out how i can film
Dialogue: 0,0:19:51.60,0:19:53.12,Default,,0000,0000,0000,,and if you think about that that is the
Dialogue: 0,0:19:53.12,0:19:55.20,Default,,0000,0000,0000,,nexus of you know of generosity and
Dialogue: 0,0:19:55.20,0:19:57.76,Default,,0000,0000,0000,,humility right shane is asking how do i
Dialogue: 0,0:19:57.76,0:19:59.60,Default,,0000,0000,0000,,make my team better right it's not about
Dialogue: 0,0:19:59.60,0:20:01.44,Default,,0000,0000,0000,,me i want to i want to contribute to a
Dialogue: 0,0:20:01.44,0:20:02.80,Default,,0000,0000,0000,,championship team
Dialogue: 0,0:20:02.80,0:20:06.40,Default,,0000,0000,0000,,and he's asking how do i reinvent myself
Dialogue: 0,0:20:06.40,0:20:08.08,Default,,0000,0000,0000,,in order to you know to become the
Dialogue: 0,0:20:08.08,0:20:10.16,Default,,0000,0000,0000,,player who adds that kind of value
Dialogue: 0,0:20:10.16,0:20:11.68,Default,,0000,0000,0000,,and you know if you look at the data he
Dialogue: 0,0:20:11.68,0:20:13.76,Default,,0000,0000,0000,,was one of the most effective players on
Dialogue: 0,0:20:13.76,0:20:15.84,Default,,0000,0000,0000,,a court in the sense that there's a huge
Dialogue: 0,0:20:15.84,0:20:17.52,Default,,0000,0000,0000,,discrepancy between how well a team
Dialogue: 0,0:20:17.52,0:20:19.68,Default,,0000,0000,0000,,performs when he's on the bench versus
Dialogue: 0,0:20:19.68,0:20:21.12,Default,,0000,0000,0000,,when he's playing
Dialogue: 0,0:20:21.12,0:20:23.04,Default,,0000,0000,0000,,even though he doesn't have you know a
Dialogue: 0,0:20:23.04,0:20:25.12,Default,,0000,0000,0000,,crazy number of points scored or assists
Dialogue: 0,0:20:25.12,0:20:27.52,Default,,0000,0000,0000,,or rebounds or shots blocked
Dialogue: 0,0:20:27.52,0:20:28.88,Default,,0000,0000,0000,,and i think that that's that's something
Dialogue: 0,0:20:28.88,0:20:30.48,Default,,0000,0000,0000,,we need in every team
Dialogue: 0,0:20:30.48,0:20:31.76,Default,,0000,0000,0000,,i think it's you know it's somebody
Dialogue: 0,0:20:31.76,0:20:33.68,Default,,0000,0000,0000,,who's there to say there is no task
Dialogue: 0,0:20:33.68,0:20:35.20,Default,,0000,0000,0000,,that's beneath me
Dialogue: 0,0:20:35.20,0:20:37.36,Default,,0000,0000,0000,,and if the leader is that person that
Dialogue: 0,0:20:37.36,0:20:40.16,Default,,0000,0000,0000,,has a huge cascading effect
Dialogue: 0,0:20:40.16,0:20:41.92,Default,,0000,0000,0000,,dude that like you want to talk about
Dialogue: 0,0:20:41.92,0:20:43.76,Default,,0000,0000,0000,,something that leaders need to be able
Dialogue: 0,0:20:43.76,0:20:45.20,Default,,0000,0000,0000,,to do it's
Dialogue: 0,0:20:45.20,0:20:46.88,Default,,0000,0000,0000,,nothing is beneath you another stat in
Dialogue: 0,0:20:46.88,0:20:47.92,Default,,0000,0000,0000,,basketball that you've talked about
Dialogue: 0,0:20:47.92,0:20:49.44,Default,,0000,0000,0000,,which is teams that have the most
Dialogue: 0,0:20:49.44,0:20:51.68,Default,,0000,0000,0000,,all-stars tend to perform the worst
Dialogue: 0,0:20:51.68,0:20:52.96,Default,,0000,0000,0000,,which i think is is really pretty
Dialogue: 0,0:20:52.96,0:20:54.40,Default,,0000,0000,0000,,interesting if you have a whole team of
Dialogue: 0,0:20:54.40,0:20:55.60,Default,,0000,0000,0000,,all-stars
Dialogue: 0,0:20:55.60,0:20:57.52,Default,,0000,0000,0000,,they're less likely to want to do that
Dialogue: 0,0:20:57.52,0:20:59.04,Default,,0000,0000,0000,,right everybody wants to take the
Dialogue: 0,0:20:59.04,0:21:01.28,Default,,0000,0000,0000,,game-winning shot and so yeah their are
Dialogue: 0,0:21:01.28,0:21:04.08,Default,,0000,0000,0000,,studies both in basketball as well as in
Dialogue: 0,0:21:04.08,0:21:05.84,Default,,0000,0000,0000,,in professional soccer
Dialogue: 0,0:21:05.84,0:21:08.40,Default,,0000,0000,0000,,showing that if you have a team of more
Dialogue: 0,0:21:08.40,0:21:10.00,Default,,0000,0000,0000,,than about 60
Dialogue: 0,0:21:10.00,0:21:12.56,Default,,0000,0000,0000,,superstars your odds of winning a
Dialogue: 0,0:21:12.56,0:21:14.00,Default,,0000,0000,0000,,championship or having a highly
Dialogue: 0,0:21:14.00,0:21:16.48,Default,,0000,0000,0000,,successful season go down because you're
Dialogue: 0,0:21:16.48,0:21:18.48,Default,,0000,0000,0000,,missing the role players and so whenever
Dialogue: 0,0:21:18.48,0:21:20.96,Default,,0000,0000,0000,,i hear a ceo say well i only hire a
Dialogue: 0,0:21:20.96,0:21:22.88,Default,,0000,0000,0000,,players i think well you know what
Dialogue: 0,0:21:22.88,0:21:25.36,Default,,0000,0000,0000,,there's a lot of important work that a
Dialogue: 0,0:21:25.36,0:21:27.20,Default,,0000,0000,0000,,players don't want to do and so i think
Dialogue: 0,0:21:27.20,0:21:28.96,Default,,0000,0000,0000,,that's the wrong mentality i think the
Dialogue: 0,0:21:28.96,0:21:31.12,Default,,0000,0000,0000,,evidence would tell us that an a team is
Dialogue: 0,0:21:31.12,0:21:33.36,Default,,0000,0000,0000,,actually composed of a and b and c
Dialogue: 0,0:21:33.36,0:21:35.36,Default,,0000,0000,0000,,players i am so desperate to get phil
Dialogue: 0,0:21:35.36,0:21:36.72,Default,,0000,0000,0000,,jackson on the show i don't know if you
Dialogue: 0,0:21:36.72,0:21:39.92,Default,,0000,0000,0000,,read his book 11 rings but oh man when
Dialogue: 0,0:21:39.92,0:21:41.44,Default,,0000,0000,0000,,he talks about how
Dialogue: 0,0:21:41.44,0:21:43.20,Default,,0000,0000,0000,,we weren't winning championships when
Dialogue: 0,0:21:43.20,0:21:45.04,Default,,0000,0000,0000,,jordan was just the best player in the
Dialogue: 0,0:21:45.04,0:21:47.12,Default,,0000,0000,0000,,nba we started winning championships
Dialogue: 0,0:21:47.12,0:21:49.12,Default,,0000,0000,0000,,when he became a leader and when he
Dialogue: 0,0:21:49.12,0:21:51.36,Default,,0000,0000,0000,,realized you can't just punch people in
Dialogue: 0,0:21:51.36,0:21:53.60,Default,,0000,0000,0000,,the face and hope that that is going to
Dialogue: 0,0:21:53.60,0:21:55.36,Default,,0000,0000,0000,,take you like that it will inspire them
Dialogue: 0,0:21:55.36,0:21:57.52,Default,,0000,0000,0000,,to elevate their game he was like you
Dialogue: 0,0:21:57.52,0:21:59.04,Default,,0000,0000,0000,,have got to find a way to connect with
Dialogue: 0,0:21:59.04,0:22:00.96,Default,,0000,0000,0000,,these guys to bring them together and he
Dialogue: 0,0:22:00.96,0:22:02.56,Default,,0000,0000,0000,,said when i was able to focus him on
Dialogue: 0,0:22:02.56,0:22:04.32,Default,,0000,0000,0000,,leadership and really being a leader
Dialogue: 0,0:22:04.32,0:22:06.00,Default,,0000,0000,0000,,then we start taking off and he was like
Dialogue: 0,0:22:06.00,0:22:08.48,Default,,0000,0000,0000,,look he was still michael he was still
Dialogue: 0,0:22:08.48,0:22:10.64,Default,,0000,0000,0000,,super hardcore but
Dialogue: 0,0:22:10.64,0:22:12.64,Default,,0000,0000,0000,,in recognizing that he wasn't going to
Dialogue: 0,0:22:12.64,0:22:15.60,Default,,0000,0000,0000,,be able to win by himself um and you
Dialogue: 0,0:22:15.60,0:22:16.72,Default,,0000,0000,0000,,know i think that speaks to your
Dialogue: 0,0:22:16.72,0:22:19.20,Default,,0000,0000,0000,,earliest point about the best leaders
Dialogue: 0,0:22:19.20,0:22:21.60,Default,,0000,0000,0000,,being servant leaders and being able to
Dialogue: 0,0:22:21.60,0:22:23.36,Default,,0000,0000,0000,,um recognize how they have to give and
Dialogue: 0,0:22:23.36,0:22:24.96,Default,,0000,0000,0000,,not just take is pretty extraordinary
Dialogue: 0,0:22:24.96,0:22:26.56,Default,,0000,0000,0000,,yeah one of the the questions i've
Dialogue: 0,0:22:26.56,0:22:27.92,Default,,0000,0000,0000,,gotten really interested in lately is
Dialogue: 0,0:22:27.92,0:22:29.76,Default,,0000,0000,0000,,the question of leader emergence so
Dialogue: 0,0:22:29.76,0:22:31.68,Default,,0000,0000,0000,,you've got a team uh and you have
Dialogue: 0,0:22:31.68,0:22:33.76,Default,,0000,0000,0000,,different levels of ability um and then
Dialogue: 0,0:22:33.76,0:22:35.20,Default,,0000,0000,0000,,you know somebody steps up and becomes
Dialogue: 0,0:22:35.20,0:22:37.76,Default,,0000,0000,0000,,the the informal leader what drives that
Dialogue: 0,0:22:37.76,0:22:39.04,Default,,0000,0000,0000,,and you know sometimes it's just the
Dialogue: 0,0:22:39.04,0:22:40.48,Default,,0000,0000,0000,,most competent person
Dialogue: 0,0:22:40.48,0:22:42.40,Default,,0000,0000,0000,,but often it's it's what psychologists
Dialogue: 0,0:22:42.40,0:22:44.64,Default,,0000,0000,0000,,would call prototypicality which is to
Dialogue: 0,0:22:44.64,0:22:46.56,Default,,0000,0000,0000,,say what does the group stand for and
Dialogue: 0,0:22:46.56,0:22:48.80,Default,,0000,0000,0000,,then who's the person who's most likely
Dialogue: 0,0:22:48.80,0:22:51.28,Default,,0000,0000,0000,,to exemplify uh the essence or the
Dialogue: 0,0:22:51.28,0:22:53.04,Default,,0000,0000,0000,,identity of the group and
Dialogue: 0,0:22:53.04,0:22:54.64,Default,,0000,0000,0000,,i think that's that's something that
Dialogue: 0,0:22:54.64,0:22:56.24,Default,,0000,0000,0000,,very few people stop to think through
Dialogue: 0,0:22:56.24,0:22:57.76,Default,,0000,0000,0000,,when you know when they either start a
Dialogue: 0,0:22:57.76,0:22:59.92,Default,,0000,0000,0000,,new job or when they build a team is to
Dialogue: 0,0:22:59.92,0:23:01.92,Default,,0000,0000,0000,,say okay if i were to make a list of the
Dialogue: 0,0:23:01.92,0:23:03.92,Default,,0000,0000,0000,,values that are distinctive central and
Dialogue: 0,0:23:03.92,0:23:06.96,Default,,0000,0000,0000,,enduring to this team or to this company
Dialogue: 0,0:23:06.96,0:23:08.64,Default,,0000,0000,0000,,what are they and then how do i make
Dialogue: 0,0:23:08.64,0:23:10.72,Default,,0000,0000,0000,,sure that i represent the most core
Dialogue: 0,0:23:10.72,0:23:12.96,Default,,0000,0000,0000,,values all right now we have to talk and
Dialogue: 0,0:23:12.96,0:23:14.64,Default,,0000,0000,0000,,i fear that i'm misremembering the words
Dialogue: 0,0:23:14.64,0:23:16.48,Default,,0000,0000,0000,,you use but cognitive entrenchment
Dialogue: 0,0:23:16.48,0:23:17.76,Default,,0000,0000,0000,,that's close
Dialogue: 0,0:23:17.76,0:23:19.68,Default,,0000,0000,0000,,um so
Dialogue: 0,0:23:19.68,0:23:21.68,Default,,0000,0000,0000,,that's the phrase when i think about
Dialogue: 0,0:23:21.68,0:23:23.28,Default,,0000,0000,0000,,people getting stuck because humans hate
Dialogue: 0,0:23:23.28,0:23:24.88,Default,,0000,0000,0000,,change as you were saying what larry
Dialogue: 0,0:23:24.88,0:23:26.64,Default,,0000,0000,0000,,page said i was like oh good luck man
Dialogue: 0,0:23:26.64,0:23:28.64,Default,,0000,0000,0000,,like people really hate change um but
Dialogue: 0,0:23:28.64,0:23:30.80,Default,,0000,0000,0000,,it's such a powerful idea so
Dialogue: 0,0:23:30.80,0:23:33.04,Default,,0000,0000,0000,,how do you deal with cognitive
Dialogue: 0,0:23:33.04,0:23:34.72,Default,,0000,0000,0000,,entrenchment
Dialogue: 0,0:23:34.72,0:23:36.16,Default,,0000,0000,0000,,so when i think about cognitive
Dialogue: 0,0:23:36.16,0:23:37.76,Default,,0000,0000,0000,,entrenchment there was a brilliant paper
Dialogue: 0,0:23:37.76,0:23:39.52,Default,,0000,0000,0000,,that eric dain wrote about this and he
Dialogue: 0,0:23:39.52,0:23:41.20,Default,,0000,0000,0000,,said look you know we we generally
Dialogue: 0,0:23:41.20,0:23:43.12,Default,,0000,0000,0000,,assume that the more expertise you gain
Dialogue: 0,0:23:43.12,0:23:45.04,Default,,0000,0000,0000,,the more creative you're going to be and
Dialogue: 0,0:23:45.04,0:23:46.40,Default,,0000,0000,0000,,yet if you study the relationship
Dialogue: 0,0:23:46.40,0:23:48.32,Default,,0000,0000,0000,,between expertise and creativity it's
Dialogue: 0,0:23:48.32,0:23:50.40,Default,,0000,0000,0000,,not linear it's curvilinear uh there's
Dialogue: 0,0:23:50.40,0:23:52.16,Default,,0000,0000,0000,,such a thing as being too knowledgeable
Dialogue: 0,0:23:52.16,0:23:54.48,Default,,0000,0000,0000,,like wait how could that be wait i jus i
Dialogue: 0,0:23:54.48,0:23:56.16,Default,,0000,0000,0000,,should i should stop learning
Dialogue: 0,0:23:56.16,0:23:58.24,Default,,0000,0000,0000,,no what he's saying is that oftentimes
Dialogue: 0,0:23:58.24,0:24:00.32,Default,,0000,0000,0000,,when you get really deep in a domain
Dialogue: 0,0:24:00.32,0:24:01.68,Default,,0000,0000,0000,,you start to take for granted
Dialogue: 0,0:24:01.68,0:24:03.60,Default,,0000,0000,0000,,assumptions that need to be questioned
Dialogue: 0,0:24:03.60,0:24:04.88,Default,,0000,0000,0000,,and you don't even know you're taking
Dialogue: 0,0:24:04.88,0:24:06.80,Default,,0000,0000,0000,,them for granted you're like a fish that
Dialogue: 0,0:24:06.80,0:24:09.04,Default,,0000,0000,0000,,doesn't realize it's in water and there
Dialogue: 0,0:24:09.04,0:24:10.48,Default,,0000,0000,0000,,are some really funny demonstrations of
Dialogue: 0,0:24:10.48,0:24:13.20,Default,,0000,0000,0000,,this like expert bridge players if you
Dialogue: 0,0:24:13.20,0:24:14.72,Default,,0000,0000,0000,,change the rules up on them they
Dialogue: 0,0:24:14.72,0:24:16.56,Default,,0000,0000,0000,,actually perform worse than a lot of
Dialogue: 0,0:24:16.56,0:24:18.96,Default,,0000,0000,0000,,novices do or if you take really skilled
Dialogue: 0,0:24:18.96,0:24:21.36,Default,,0000,0000,0000,,and experienced accountants if uh if you
Dialogue: 0,0:24:21.36,0:24:23.20,Default,,0000,0000,0000,,look at how they adjust to a tax law
Dialogue: 0,0:24:23.20,0:24:25.44,Default,,0000,0000,0000,,they're slower to adapt than people who
Dialogue: 0,0:24:25.44,0:24:27.28,Default,,0000,0000,0000,,are just learning the accounting trade
Dialogue: 0,0:24:27.28,0:24:29.36,Default,,0000,0000,0000,,uh and you know those are examples of
Dialogue: 0,0:24:29.36,0:24:30.96,Default,,0000,0000,0000,,cognitive entrenchment right people get
Dialogue: 0,0:24:30.96,0:24:32.32,Default,,0000,0000,0000,,they get sort of accustomed to a
Dialogue: 0,0:24:32.32,0:24:34.16,Default,,0000,0000,0000,,particular way of thinking and solving
Dialogue: 0,0:24:34.16,0:24:35.68,Default,,0000,0000,0000,,problems and then they don't want to
Dialogue: 0,0:24:35.68,0:24:36.88,Default,,0000,0000,0000,,undo that
Dialogue: 0,0:24:36.88,0:24:39.28,Default,,0000,0000,0000,,and i worry a lot about that
Dialogue: 0,0:24:39.28,0:24:40.96,Default,,0000,0000,0000,,i think that you know organizations
Dialogue: 0,0:24:40.96,0:24:42.00,Default,,0000,0000,0000,,you're starting to talk about
Dialogue: 0,0:24:42.00,0:24:43.92,Default,,0000,0000,0000,,organizations get entrenched too right
Dialogue: 0,0:24:43.92,0:24:45.52,Default,,0000,0000,0000,,this is the way we've always done it
Dialogue: 0,0:24:45.52,0:24:47.92,Default,,0000,0000,0000,,well that will never work around here
Dialogue: 0,0:24:47.92,0:24:49.76,Default,,0000,0000,0000,,and those those to me are are some of
Dialogue: 0,0:24:49.76,0:24:51.68,Default,,0000,0000,0000,,the great warning signs that a culture
Dialogue: 0,0:24:51.68,0:24:54.16,Default,,0000,0000,0000,,is in danger of groupthink um i think
Dialogue: 0,0:24:54.16,0:24:56.72,Default,,0000,0000,0000,,the first thing to do is to to run run
Dialogue: 0,0:24:56.72,0:24:58.56,Default,,0000,0000,0000,,the exercise of asking what's missing
Dialogue: 0,0:24:58.56,0:25:00.96,Default,,0000,0000,0000,,from our culture uh if you know if
Dialogue: 0,0:25:00.96,0:25:03.68,Default,,0000,0000,0000,,there's a pattern of behavior a routine
Dialogue: 0,0:25:03.68,0:25:05.76,Default,,0000,0000,0000,,a way of thinking that we wish we had
Dialogue: 0,0:25:05.76,0:25:07.84,Default,,0000,0000,0000,,but we didn't what is it
Dialogue: 0,0:25:07.84,0:25:09.20,Default,,0000,0000,0000,,and then how do we go out and find
Dialogue: 0,0:25:09.20,0:25:11.36,Default,,0000,0000,0000,,people who excel at that how do we
Dialogue: 0,0:25:11.36,0:25:13.52,Default,,0000,0000,0000,,collectively and you know adjust our
Dialogue: 0,0:25:13.52,0:25:14.88,Default,,0000,0000,0000,,behaviors a little bit to move in that
Dialogue: 0,0:25:14.88,0:25:15.84,Default,,0000,0000,0000,,direction
Dialogue: 0,0:25:15.84,0:25:17.76,Default,,0000,0000,0000,,um i think ideo did this beautifully so
Dialogue: 0,0:25:17.76,0:25:20.96,Default,,0000,0000,0000,,you you know ideo of course tom um i um
Dialogue: 0,0:25:20.96,0:25:22.32,Default,,0000,0000,0000,,i knew them originally as the the
Dialogue: 0,0:25:22.32,0:25:23.76,Default,,0000,0000,0000,,company that invented the mouse for
Dialogue: 0,0:25:23.76,0:25:26.08,Default,,0000,0000,0000,,apple uh and they've done all kinds of
Dialogue: 0,0:25:26.08,0:25:28.16,Default,,0000,0000,0000,,creative work since then as as a great
Dialogue: 0,0:25:28.16,0:25:30.56,Default,,0000,0000,0000,,design consultancy and after a while
Dialogue: 0,0:25:30.56,0:25:31.76,Default,,0000,0000,0000,,they realized you know we have a lot of
Dialogue: 0,0:25:31.76,0:25:33.44,Default,,0000,0000,0000,,engineers and designers
Dialogue: 0,0:25:33.44,0:25:34.80,Default,,0000,0000,0000,,but we're getting called into these
Dialogue: 0,0:25:34.80,0:25:36.80,Default,,0000,0000,0000,,weird worlds and we're not really sure
Dialogue: 0,0:25:36.80,0:25:38.48,Default,,0000,0000,0000,,how to solve the problems that we face
Dialogue: 0,0:25:38.48,0:25:40.32,Default,,0000,0000,0000,,in those worlds like they were tasked to
Dialogue: 0,0:25:40.32,0:25:42.08,Default,,0000,0000,0000,,redesign a shopping cart in a grocery
Dialogue: 0,0:25:42.08,0:25:42.96,Default,,0000,0000,0000,,store
Dialogue: 0,0:25:42.96,0:25:45.36,Default,,0000,0000,0000,,and then to reimagine sesame street as a
Dialogue: 0,0:25:45.36,0:25:47.92,Default,,0000,0000,0000,,tv show this is not mouse building
Dialogue: 0,0:25:47.92,0:25:49.44,Default,,0000,0000,0000,,anymore
Dialogue: 0,0:25:49.44,0:25:51.76,Default,,0000,0000,0000,,we need to figure out how to how to
Dialogue: 0,0:25:51.76,0:25:54.00,Default,,0000,0000,0000,,learn about a new world really quickly
Dialogue: 0,0:25:54.00,0:25:56.40,Default,,0000,0000,0000,,and so they actually created a new job
Dialogue: 0,0:25:56.40,0:25:58.32,Default,,0000,0000,0000,,that was called anthropologists and they
Dialogue: 0,0:25:58.32,0:25:59.76,Default,,0000,0000,0000,,said look this is what anthropologists
Dialogue: 0,0:25:59.76,0:26:01.84,Default,,0000,0000,0000,,do for a living they go out into foreign
Dialogue: 0,0:26:01.84,0:26:03.44,Default,,0000,0000,0000,,cultures and they make sense of them and
Dialogue: 0,0:26:03.44,0:26:05.52,Default,,0000,0000,0000,,they bring that understanding back
Dialogue: 0,0:26:05.52,0:26:07.20,Default,,0000,0000,0000,,and so they literally went and hired
Dialogue: 0,0:26:07.20,0:26:08.56,Default,,0000,0000,0000,,anthropologists because they discovered
Dialogue: 0,0:26:08.56,0:26:09.92,Default,,0000,0000,0000,,there was a skill set they were missing
Dialogue: 0,0:26:09.92,0:26:11.68,Default,,0000,0000,0000,,in their culture which was very design
Dialogue: 0,0:26:11.68,0:26:13.52,Default,,0000,0000,0000,,and engineering focused and i think that
Dialogue: 0,0:26:13.52,0:26:15.60,Default,,0000,0000,0000,,exercise could be run in every company
Dialogue: 0,0:26:15.60,0:26:17.44,Default,,0000,0000,0000,,and it's a great way of identifying
Dialogue: 0,0:26:17.44,0:26:18.88,Default,,0000,0000,0000,,those gaps and then not getting
Dialogue: 0,0:26:18.88,0:26:20.80,Default,,0000,0000,0000,,entrenched what's what's your take how
Dialogue: 0,0:26:20.80,0:26:23.12,Default,,0000,0000,0000,,do you think about solving that problem
Dialogue: 0,0:26:23.12,0:26:26.88,Default,,0000,0000,0000,,so one i think everybody has to agree on
Dialogue: 0,0:26:26.88,0:26:29.28,Default,,0000,0000,0000,,what their goal is so part of what i try
Dialogue: 0,0:26:29.28,0:26:31.84,Default,,0000,0000,0000,,to do is
Dialogue: 0,0:26:31.84,0:26:33.60,Default,,0000,0000,0000,,make sure that core values that are
Dialogue: 0,0:26:33.60,0:26:35.36,Default,,0000,0000,0000,,innate to the person that we hire are
Dialogue: 0,0:26:35.36,0:26:37.52,Default,,0000,0000,0000,,already there so if somebody
Dialogue: 0,0:26:37.52,0:26:39.68,Default,,0000,0000,0000,,doesn't like i think that you have to
Dialogue: 0,0:26:39.68,0:26:41.68,Default,,0000,0000,0000,,filter to a large extent and so the
Dialogue: 0,0:26:41.68,0:26:42.88,Default,,0000,0000,0000,,question is what do you filter for and i
Dialogue: 0,0:26:42.88,0:26:44.64,Default,,0000,0000,0000,,think most people filter for skill set
Dialogue: 0,0:26:44.64,0:26:46.64,Default,,0000,0000,0000,,it's very easy to put on a resume
Dialogue: 0,0:26:46.64,0:26:49.04,Default,,0000,0000,0000,,it's much easier to test in an interview
Dialogue: 0,0:26:49.04,0:26:51.92,Default,,0000,0000,0000,,but the thing that we filter for is do
Dialogue: 0,0:26:51.92,0:26:53.84,Default,,0000,0000,0000,,you have a growth mindset and i feel
Dialogue: 0,0:26:53.84,0:26:55.76,Default,,0000,0000,0000,,like that is one of the most fundamental
Dialogue: 0,0:26:55.76,0:26:57.44,Default,,0000,0000,0000,,things um i get asked a lot about like
Dialogue: 0,0:26:57.44,0:26:58.80,Default,,0000,0000,0000,,hey i want to be in a relationship like
Dialogue: 0,0:26:58.80,0:27:00.40,Default,,0000,0000,0000,,you and your wife like how do i do it
Dialogue: 0,0:27:00.40,0:27:01.84,Default,,0000,0000,0000,,and i'm like 80 of the battle is
Dialogue: 0,0:27:01.84,0:27:04.16,Default,,0000,0000,0000,,selection and if lisa didn't have a
Dialogue: 0,0:27:04.16,0:27:05.92,Default,,0000,0000,0000,,growth mindset or i didn't have a growth
Dialogue: 0,0:27:05.92,0:27:07.44,Default,,0000,0000,0000,,mindset and we weren't willing to get
Dialogue: 0,0:27:07.44,0:27:09.20,Default,,0000,0000,0000,,better and improve
Dialogue: 0,0:27:09.20,0:27:10.64,Default,,0000,0000,0000,,then it would be nightmarish and you end
Dialogue: 0,0:27:10.64,0:27:11.36,Default,,0000,0000,0000,,up
Dialogue: 0,0:27:11.36,0:27:12.96,Default,,0000,0000,0000,,one of you grows typically and the other
Dialogue: 0,0:27:12.96,0:27:14.24,Default,,0000,0000,0000,,doesn't and you know it becomes this
Dialogue: 0,0:27:14.24,0:27:16.00,Default,,0000,0000,0000,,real drama so looking for people that
Dialogue: 0,0:27:16.00,0:27:18.24,Default,,0000,0000,0000,,have a growth mindset so at the core all
Dialogue: 0,0:27:18.24,0:27:20.96,Default,,0000,0000,0000,,i have to do is appeal to that right so
Dialogue: 0,0:27:20.96,0:27:22.32,Default,,0000,0000,0000,,as you were talking about what people
Dialogue: 0,0:27:22.32,0:27:24.64,Default,,0000,0000,0000,,have to do to improve a culture
Dialogue: 0,0:27:24.64,0:27:26.08,Default,,0000,0000,0000,,my belief is
Dialogue: 0,0:27:26.08,0:27:27.68,Default,,0000,0000,0000,,your current skill set or your current
Dialogue: 0,0:27:27.68,0:27:28.96,Default,,0000,0000,0000,,culture however you want to think of it
Dialogue: 0,0:27:28.96,0:27:30.24,Default,,0000,0000,0000,,has already taken you as far as it's
Dialogue: 0,0:27:30.24,0:27:32.40,Default,,0000,0000,0000,,going to take you so if you're happy
Dialogue: 0,0:27:32.40,0:27:33.68,Default,,0000,0000,0000,,where you're at and like you said
Dialogue: 0,0:27:33.68,0:27:34.80,Default,,0000,0000,0000,,earlier and you're comfortable being in
Dialogue: 0,0:27:34.80,0:27:37.12,Default,,0000,0000,0000,,that plateau forever then hey yay you
Dialogue: 0,0:27:37.12,0:27:39.84,Default,,0000,0000,0000,,already won but my thing is i'm not and
Dialogue: 0,0:27:39.84,0:27:41.28,Default,,0000,0000,0000,,certainly in a business if you're not
Dialogue: 0,0:27:41.28,0:27:42.80,Default,,0000,0000,0000,,growing the odds of you getting
Dialogue: 0,0:27:42.80,0:27:45.20,Default,,0000,0000,0000,,supplanted by somebody who comes out of
Dialogue: 0,0:27:45.20,0:27:47.68,Default,,0000,0000,0000,,left field with some new innovation that
Dialogue: 0,0:27:47.68,0:27:50.32,Default,,0000,0000,0000,,you're just gonna get beaten to death so
Dialogue: 0,0:27:50.32,0:27:53.04,Default,,0000,0000,0000,,i'm i appeal to those sort of just they
Dialogue: 0,0:27:53.04,0:27:55.20,Default,,0000,0000,0000,,are the physics of being human they are
Dialogue: 0,0:27:55.20,0:27:56.64,Default,,0000,0000,0000,,the physics of running a company you
Dialogue: 0,0:27:56.64,0:27:59.68,Default,,0000,0000,0000,,have to be improving um as a person the
Dialogue: 0,0:27:59.68,0:28:01.04,Default,,0000,0000,0000,,meaning of life is to see how many
Dialogue: 0,0:28:01.04,0:28:02.80,Default,,0000,0000,0000,,skills or how much potential you can
Dialogue: 0,0:28:02.80,0:28:04.72,Default,,0000,0000,0000,,turn into actual usable skills so it's
Dialogue: 0,0:28:04.72,0:28:06.16,Default,,0000,0000,0000,,like i would be asking all right as we
Dialogue: 0,0:28:06.16,0:28:08.08,Default,,0000,0000,0000,,try to evolve this culture and somebody
Dialogue: 0,0:28:08.08,0:28:09.20,Default,,0000,0000,0000,,offers an
Dialogue: 0,0:28:09.20,0:28:11.12,Default,,0000,0000,0000,,idea i would say how does it make us
Dialogue: 0,0:28:11.12,0:28:13.84,Default,,0000,0000,0000,,better in any sort of measurable way um
Dialogue: 0,0:28:13.84,0:28:16.08,Default,,0000,0000,0000,,is it gonna help us innovate so that we
Dialogue: 0,0:28:16.08,0:28:18.40,Default,,0000,0000,0000,,don't get supplanted by a new player is
Dialogue: 0,0:28:18.40,0:28:20.48,Default,,0000,0000,0000,,it going to
Dialogue: 0,0:28:20.48,0:28:22.64,Default,,0000,0000,0000,,allow us to do more with less like what
Dialogue: 0,0:28:22.64,0:28:24.80,Default,,0000,0000,0000,,what is the outcome that you're trying
Dialogue: 0,0:28:24.80,0:28:26.24,Default,,0000,0000,0000,,to get because i find that in life
Dialogue: 0,0:28:26.24,0:28:28.88,Default,,0000,0000,0000,,people steer by a vague sense and you
Dialogue: 0,0:28:28.88,0:28:31.20,Default,,0000,0000,0000,,have to migrate them away from a vague
Dialogue: 0,0:28:31.20,0:28:32.48,Default,,0000,0000,0000,,sense into something that is
Dialogue: 0,0:28:32.48,0:28:35.04,Default,,0000,0000,0000,,articulatable into a very specific goal
Dialogue: 0,0:28:35.04,0:28:37.44,Default,,0000,0000,0000,,with a timeline how much exactly what
Dialogue: 0,0:28:37.44,0:28:38.96,Default,,0000,0000,0000,,those three elements being critical to a
Dialogue: 0,0:28:38.96,0:28:41.28,Default,,0000,0000,0000,,goal and then having an informed
Dialogue: 0,0:28:41.28,0:28:42.64,Default,,0000,0000,0000,,hypothesis about how to get there and
Dialogue: 0,0:28:42.64,0:28:45.52,Default,,0000,0000,0000,,the informed is the key part and so
Dialogue: 0,0:28:45.52,0:28:46.80,Default,,0000,0000,0000,,we've broken down so what i call the
Dialogue: 0,0:28:46.80,0:28:49.20,Default,,0000,0000,0000,,physics of progress and we've turned
Dialogue: 0,0:28:49.20,0:28:50.64,Default,,0000,0000,0000,,everything into
Dialogue: 0,0:28:50.64,0:28:52.72,Default,,0000,0000,0000,,sort of a stateable formula which is the
Dialogue: 0,0:28:52.72,0:28:55.84,Default,,0000,0000,0000,,most effective way to do insert goal is
Dialogue: 0,0:28:55.84,0:28:58.48,Default,,0000,0000,0000,,to insert what i call a lever action a
Dialogue: 0,0:28:58.48,0:29:00.56,Default,,0000,0000,0000,,binary thing that you either do or don't
Dialogue: 0,0:29:00.56,0:29:03.20,Default,,0000,0000,0000,,do it isn't um incumbent upon the
Dialogue: 0,0:29:03.20,0:29:05.04,Default,,0000,0000,0000,,outside world to give you anything it's
Dialogue: 0,0:29:05.04,0:29:06.64,Default,,0000,0000,0000,,like either we do this or we don't and
Dialogue: 0,0:29:06.64,0:29:08.96,Default,,0000,0000,0000,,so that's our informed hypothesis i know
Dialogue: 0,0:29:08.96,0:29:10.88,Default,,0000,0000,0000,,enough about it you know to say i think
Dialogue: 0,0:29:10.88,0:29:13.12,Default,,0000,0000,0000,,this will work but i know enough about
Dialogue: 0,0:29:13.12,0:29:15.04,Default,,0000,0000,0000,,the realities of myself and the world to
Dialogue: 0,0:29:15.04,0:29:16.96,Default,,0000,0000,0000,,know i can't guess at whether this will
Dialogue: 0,0:29:16.96,0:29:19.20,Default,,0000,0000,0000,,actually work i have to test it
Dialogue: 0,0:29:19.20,0:29:22.08,Default,,0000,0000,0000,,i love formulating that as a hypothesis
Dialogue: 0,0:29:22.08,0:29:24.08,Default,,0000,0000,0000,,because i i've seen so many companies
Dialogue: 0,0:29:24.08,0:29:26.72,Default,,0000,0000,0000,,get in the trap of of declaring the best
Dialogue: 0,0:29:26.72,0:29:28.64,Default,,0000,0000,0000,,practices and then never questioning
Dialogue: 0,0:29:28.64,0:29:30.88,Default,,0000,0000,0000,,them until it's too late and i think
Dialogue: 0,0:29:30.88,0:29:32.48,Default,,0000,0000,0000,,what you've just outlined is a really
Dialogue: 0,0:29:32.48,0:29:34.40,Default,,0000,0000,0000,,effective way to keep learning
Dialogue: 0,0:29:34.40,0:29:36.80,Default,,0000,0000,0000,,yeah and and at an institutional level
Dialogue: 0,0:29:36.80,0:29:37.92,Default,,0000,0000,0000,,it becomes
Dialogue: 0,0:29:37.92,0:29:41.12,Default,,0000,0000,0000,,harder because you have so many of the
Dialogue: 0,0:29:41.12,0:29:43.20,Default,,0000,0000,0000,,a company is not a nameless faceless
Dialogue: 0,0:29:43.20,0:29:45.84,Default,,0000,0000,0000,,entity it it is entirely the sum total
Dialogue: 0,0:29:45.84,0:29:47.84,Default,,0000,0000,0000,,of the actual human beings that make up
Dialogue: 0,0:29:47.84,0:29:50.64,Default,,0000,0000,0000,,that company so if at the individual
Dialogue: 0,0:29:50.64,0:29:52.72,Default,,0000,0000,0000,,level you have a
Dialogue: 0,0:29:52.72,0:29:54.40,Default,,0000,0000,0000,,sickness which could be cognitive
Dialogue: 0,0:29:54.40,0:29:56.88,Default,,0000,0000,0000,,entrenchment then the organization is
Dialogue: 0,0:29:56.88,0:29:58.40,Default,,0000,0000,0000,,going to have that same sickness of
Dialogue: 0,0:29:58.40,0:30:01.20,Default,,0000,0000,0000,,cognitive entrenchment so it's
Dialogue: 0,0:30:01.20,0:30:03.68,Default,,0000,0000,0000,,trying to find a way to boil this down
Dialogue: 0,0:30:03.68,0:30:05.84,Default,,0000,0000,0000,,where everybody can take ownership of it
Dialogue: 0,0:30:05.84,0:30:08.80,Default,,0000,0000,0000,,and make those changes be focused on the
Dialogue: 0,0:30:08.80,0:30:10.88,Default,,0000,0000,0000,,same desired outcome which is constant
Dialogue: 0,0:30:10.88,0:30:13.20,Default,,0000,0000,0000,,self-improvement in our company
Dialogue: 0,0:30:13.20,0:30:15.20,Default,,0000,0000,0000,,otherwise you
Dialogue: 0,0:30:15.20,0:30:17.36,Default,,0000,0000,0000,,there's so much inertia to staying the
Dialogue: 0,0:30:17.36,0:30:18.80,Default,,0000,0000,0000,,same you just won't be able to get out
Dialogue: 0,0:30:18.80,0:30:21.12,Default,,0000,0000,0000,,of it because everybody has that vague
Dialogue: 0,0:30:21.12,0:30:24.40,Default,,0000,0000,0000,,sense and and i find that's the the most
Dialogue: 0,0:30:24.40,0:30:27.36,Default,,0000,0000,0000,,prototypical human sickness is a vague
Dialogue: 0,0:30:27.36,0:30:29.44,Default,,0000,0000,0000,,sense i have like what do you want to do
Dialogue: 0,0:30:29.44,0:30:30.80,Default,,0000,0000,0000,,this is perfect to speak to an olympic
Dialogue: 0,0:30:30.80,0:30:32.88,Default,,0000,0000,0000,,diver what do you want to do i want to
Dialogue: 0,0:30:32.88,0:30:35.20,Default,,0000,0000,0000,,win a gold medal and that is where i
Dialogue: 0,0:30:35.20,0:30:36.64,Default,,0000,0000,0000,,promise you most people stop i want to
Dialogue: 0,0:30:36.64,0:30:38.96,Default,,0000,0000,0000,,win a gold medal awesome in what the
Dialogue: 0,0:30:38.96,0:30:42.56,Default,,0000,0000,0000,,olympics yes the olympics amazing summer
Dialogue: 0,0:30:42.56,0:30:45.36,Default,,0000,0000,0000,,or winter summer fantastic
Dialogue: 0,0:30:45.36,0:30:47.76,Default,,0000,0000,0000,,swimming diving tennis like where are we
Dialogue: 0,0:30:47.76,0:30:49.36,Default,,0000,0000,0000,,at here and then you get all the way
Dialogue: 0,0:30:49.36,0:30:51.20,Default,,0000,0000,0000,,down to i want to be you know the 10
Dialogue: 0,0:30:51.20,0:30:53.52,Default,,0000,0000,0000,,meter um springboard champion or
Dialogue: 0,0:30:53.52,0:30:54.96,Default,,0000,0000,0000,,whatever i'm not even sure that's the
Dialogue: 0,0:30:54.96,0:30:57.04,Default,,0000,0000,0000,,thing but like you get the idea you you
Dialogue: 0,0:30:57.04,0:30:58.40,Default,,0000,0000,0000,,know exactly
Dialogue: 0,0:30:58.40,0:31:02.00,Default,,0000,0000,0000,,would scare the hell out of everyone
Dialogue: 0,0:31:02.00,0:31:04.64,Default,,0000,0000,0000,,so you you know specifically what you
Dialogue: 0,0:31:04.64,0:31:05.84,Default,,0000,0000,0000,,want to do and therefore you know
Dialogue: 0,0:31:05.84,0:31:07.12,Default,,0000,0000,0000,,specifically what you have to get good
Dialogue: 0,0:31:07.12,0:31:08.88,Default,,0000,0000,0000,,at
Dialogue: 0,0:31:08.88,0:31:10.16,Default,,0000,0000,0000,,do you ever feel like people get
Dialogue: 0,0:31:10.16,0:31:13.44,Default,,0000,0000,0000,,exhausted by constant self-improvement
Dialogue: 0,0:31:13.44,0:31:14.88,Default,,0000,0000,0000,,um
Dialogue: 0,0:31:14.88,0:31:16.72,Default,,0000,0000,0000,,i i'll speak for myself i've never i
Dialogue: 0,0:31:16.72,0:31:18.00,Default,,0000,0000,0000,,haven't been thoughtful enough to ask
Dialogue: 0,0:31:18.00,0:31:20.00,Default,,0000,0000,0000,,that question so
Dialogue: 0,0:31:20.00,0:31:22.72,Default,,0000,0000,0000,,where i come down on this is like you
Dialogue: 0,0:31:22.72,0:31:24.32,Default,,0000,0000,0000,,talking about okay somebody telling me
Dialogue: 0,0:31:24.32,0:31:26.80,Default,,0000,0000,0000,,that i move like a muppet it sucks in
Dialogue: 0,0:31:26.80,0:31:28.88,Default,,0000,0000,0000,,the short term but obviously your
Dialogue: 0,0:31:28.88,0:31:31.12,Default,,0000,0000,0000,,behavior tells me that you're focused on
Dialogue: 0,0:31:31.12,0:31:32.64,Default,,0000,0000,0000,,the long term like what can be gained
Dialogue: 0,0:31:32.64,0:31:34.32,Default,,0000,0000,0000,,from your improvement the fact that you
Dialogue: 0,0:31:34.32,0:31:36.16,Default,,0000,0000,0000,,become one of the most recognized
Dialogue: 0,0:31:36.16,0:31:37.84,Default,,0000,0000,0000,,thought leaders in the space the fact
Dialogue: 0,0:31:37.84,0:31:38.96,Default,,0000,0000,0000,,that you're seven years running the
Dialogue: 0,0:31:38.96,0:31:41.36,Default,,0000,0000,0000,,number one um ranked professor at
Dialogue: 0,0:31:41.36,0:31:43.60,Default,,0000,0000,0000,,wharton i mean it's the the results
Dialogue: 0,0:31:43.60,0:31:45.60,Default,,0000,0000,0000,,speak for themselves and so the way i
Dialogue: 0,0:31:45.60,0:31:48.08,Default,,0000,0000,0000,,think about it in my own life is i have
Dialogue: 0,0:31:48.08,0:31:49.92,Default,,0000,0000,0000,,so mentally conditioned myself to get a
Dialogue: 0,0:31:49.92,0:31:52.32,Default,,0000,0000,0000,,dopamine rush from somebody pointing out
Dialogue: 0,0:31:52.32,0:31:55.12,Default,,0000,0000,0000,,a flaw because i'm thinking you have no
Dialogue: 0,0:31:55.12,0:31:56.64,Default,,0000,0000,0000,,idea my
Dialogue: 0,0:31:56.64,0:31:58.24,Default,,0000,0000,0000,,adam i have the chills because i know
Dialogue: 0,0:31:58.24,0:32:00.72,Default,,0000,0000,0000,,how true what i'm about to say is i'm
Dialogue: 0,0:32:00.72,0:32:01.76,Default,,0000,0000,0000,,willing to
Dialogue: 0,0:32:01.76,0:32:03.92,Default,,0000,0000,0000,,actually take the pain of that and then
Dialogue: 0,0:32:03.92,0:32:06.88,Default,,0000,0000,0000,,go if i can improve this i'll now be a
Dialogue: 0,0:32:06.88,0:32:08.80,Default,,0000,0000,0000,,step farther ahead and on a long enough
Dialogue: 0,0:32:08.80,0:32:10.40,Default,,0000,0000,0000,,timeline i can win at anything because
Dialogue: 0,0:32:10.40,0:32:11.92,Default,,0000,0000,0000,,i'm i'm willing to do that constant
Dialogue: 0,0:32:11.92,0:32:13.52,Default,,0000,0000,0000,,iteration so
Dialogue: 0,0:32:13.52,0:32:14.88,Default,,0000,0000,0000,,there are definitely things that i do in
Dialogue: 0,0:32:14.88,0:32:16.88,Default,,0000,0000,0000,,my life where for sort of brief periods
Dialogue: 0,0:32:16.88,0:32:18.08,Default,,0000,0000,0000,,of time i'm not thinking about getting
Dialogue: 0,0:32:18.08,0:32:19.84,Default,,0000,0000,0000,,better but honestly man they're they're
Dialogue: 0,0:32:19.84,0:32:22.72,Default,,0000,0000,0000,,really few and far between and i have
Dialogue: 0,0:32:22.72,0:32:24.24,Default,,0000,0000,0000,,i have this thing in my life where it is
Dialogue: 0,0:32:24.24,0:32:25.76,Default,,0000,0000,0000,,for 15 years because i was trying to
Dialogue: 0,0:32:25.76,0:32:27.12,Default,,0000,0000,0000,,build a business so i could build a film
Dialogue: 0,0:32:27.12,0:32:28.88,Default,,0000,0000,0000,,studio long story
Dialogue: 0,0:32:28.88,0:32:30.72,Default,,0000,0000,0000,,i didn't watch movies because it it
Dialogue: 0,0:32:30.72,0:32:32.24,Default,,0000,0000,0000,,wasn't the skill that i needed at that
Dialogue: 0,0:32:32.24,0:32:33.68,Default,,0000,0000,0000,,moment and then i found that that
Dialogue: 0,0:32:33.68,0:32:35.28,Default,,0000,0000,0000,,carried over even when i was building
Dialogue: 0,0:32:35.28,0:32:37.36,Default,,0000,0000,0000,,the studio i wasn't watching movies
Dialogue: 0,0:32:37.36,0:32:38.88,Default,,0000,0000,0000,,anymore because i'd gotten into such a
Dialogue: 0,0:32:38.88,0:32:39.76,Default,,0000,0000,0000,,habit
Dialogue: 0,0:32:39.76,0:32:41.28,Default,,0000,0000,0000,,and i found that they didn't make me
Dialogue: 0,0:32:41.28,0:32:43.60,Default,,0000,0000,0000,,feel like i was getting better and so i
Dialogue: 0,0:32:43.60,0:32:45.12,Default,,0000,0000,0000,,couldn't do anything that didn't make me
Dialogue: 0,0:32:45.12,0:32:46.16,Default,,0000,0000,0000,,feel like i was getting better because
Dialogue: 0,0:32:46.16,0:32:47.68,Default,,0000,0000,0000,,the conditioning i'd put under myself to
Dialogue: 0,0:32:47.68,0:32:50.00,Default,,0000,0000,0000,,have this huge dopamine reaction so i
Dialogue: 0,0:32:50.00,0:32:51.84,Default,,0000,0000,0000,,had to flip a switch and say i'm going
Dialogue: 0,0:32:51.84,0:32:53.92,Default,,0000,0000,0000,,to now start deconstructing this stuff
Dialogue: 0,0:32:53.92,0:32:55.36,Default,,0000,0000,0000,,and figuring out why it's good why it
Dialogue: 0,0:32:55.36,0:32:57.36,Default,,0000,0000,0000,,works and now dude i love watching
Dialogue: 0,0:32:57.36,0:32:59.44,Default,,0000,0000,0000,,movies more than i've ever loved it in
Dialogue: 0,0:32:59.44,0:33:01.60,Default,,0000,0000,0000,,my life because before it was passive
Dialogue: 0,0:33:01.60,0:33:04.40,Default,,0000,0000,0000,,and now it's it's very proactive it's it
Dialogue: 0,0:33:04.40,0:33:06.64,Default,,0000,0000,0000,,feels far more creative and it feels
Dialogue: 0,0:33:06.64,0:33:08.32,Default,,0000,0000,0000,,like i'm i'm getting stronger which is
Dialogue: 0,0:33:08.32,0:33:09.68,Default,,0000,0000,0000,,my obsession
Dialogue: 0,0:33:09.68,0:33:12.24,Default,,0000,0000,0000,,yeah so two things on that one is i
Dialogue: 0,0:33:12.24,0:33:13.92,Default,,0000,0000,0000,,think you just laid out beautifully
Dialogue: 0,0:33:13.92,0:33:15.44,Default,,0000,0000,0000,,robert eisenberger's theory of learned
Dialogue: 0,0:33:15.44,0:33:17.84,Default,,0000,0000,0000,,industriousness which is the idea that
Dialogue: 0,0:33:17.84,0:33:19.92,Default,,0000,0000,0000,,if if you look at kids who grow up to be
Dialogue: 0,0:33:19.92,0:33:22.32,Default,,0000,0000,0000,,extremely gritty and hardworking
Dialogue: 0,0:33:22.32,0:33:23.76,Default,,0000,0000,0000,,one of the things that that happens to
Dialogue: 0,0:33:23.76,0:33:25.76,Default,,0000,0000,0000,,them very early on is they get praised
Dialogue: 0,0:33:25.76,0:33:27.76,Default,,0000,0000,0000,,for effort over and over again or
Dialogue: 0,0:33:27.76,0:33:29.76,Default,,0000,0000,0000,,rewarded for effort over and over again
Dialogue: 0,0:33:29.76,0:33:31.52,Default,,0000,0000,0000,,and then the feeling of hard work itself
Dialogue: 0,0:33:31.52,0:33:33.60,Default,,0000,0000,0000,,takes on secondary reward properties and
Dialogue: 0,0:33:33.60,0:33:35.36,Default,,0000,0000,0000,,so it's like oh this hurts but it also
Dialogue: 0,0:33:35.36,0:33:37.28,Default,,0000,0000,0000,,feels good and i want to keep doing it
Dialogue: 0,0:33:37.28,0:33:38.56,Default,,0000,0000,0000,,because i've gotten rewarded for it in
Dialogue: 0,0:33:38.56,0:33:40.32,Default,,0000,0000,0000,,the past and it sounds like you've
Dialogue: 0,0:33:40.32,0:33:42.96,Default,,0000,0000,0000,,you've taken constructive criticism
Dialogue: 0,0:33:42.96,0:33:45.20,Default,,0000,0000,0000,,as one of those reward keys uh that that
Dialogue: 0,0:33:45.20,0:33:47.12,Default,,0000,0000,0000,,really motivates you to to keep getting
Dialogue: 0,0:33:47.12,0:33:48.00,Default,,0000,0000,0000,,better
Dialogue: 0,0:33:48.00,0:33:49.28,Default,,0000,0000,0000,,um the other thing that i thought was
Dialogue: 0,0:33:49.28,0:33:50.40,Default,,0000,0000,0000,,really interesting about what you just
Dialogue: 0,0:33:50.40,0:33:52.24,Default,,0000,0000,0000,,said is um i thought you were you were
Dialogue: 0,0:33:52.24,0:33:53.44,Default,,0000,0000,0000,,actually going to go in a cognitive
Dialogue: 0,0:33:53.44,0:33:55.44,Default,,0000,0000,0000,,entrenchment direction on this uh when
Dialogue: 0,0:33:55.44,0:33:57.12,Default,,0000,0000,0000,,you said you didn't watch movies for a
Dialogue: 0,0:33:57.12,0:33:59.12,Default,,0000,0000,0000,,long period it reminded me of a simpsons
Dialogue: 0,0:33:59.12,0:34:00.72,Default,,0000,0000,0000,,writer that i uh that i interviewed once
Dialogue: 0,0:34:00.72,0:34:02.88,Default,,0000,0000,0000,,george meyer who when he was writing for
Dialogue: 0,0:34:02.88,0:34:04.88,Default,,0000,0000,0000,,the simpsons uh he refused to watch
Dialogue: 0,0:34:04.88,0:34:07.76,Default,,0000,0000,0000,,seinfeld because he was afraid that he'd
Dialogue: 0,0:34:07.76,0:34:10.40,Default,,0000,0000,0000,,fall into this clept amnesia trap and
Dialogue: 0,0:34:10.40,0:34:12.64,Default,,0000,0000,0000,,accidentally misremember one of their
Dialogue: 0,0:34:12.64,0:34:15.28,Default,,0000,0000,0000,,jokes as his and he just he didn't want
Dialogue: 0,0:34:15.28,0:34:16.80,Default,,0000,0000,0000,,to take that risk
Dialogue: 0,0:34:16.80,0:34:18.80,Default,,0000,0000,0000,,and i always feel like this is a
Dialogue: 0,0:34:18.80,0:34:20.40,Default,,0000,0000,0000,,tightrope walk because
Dialogue: 0,0:34:20.40,0:34:21.68,Default,,0000,0000,0000,,when you're you're trying to innovate in
Dialogue: 0,0:34:21.68,0:34:23.52,Default,,0000,0000,0000,,an industry you can't be completely
Dialogue: 0,0:34:23.52,0:34:25.76,Default,,0000,0000,0000,,clueless about what everybody else is
Dialogue: 0,0:34:25.76,0:34:27.44,Default,,0000,0000,0000,,doing otherwise you might miss something
Dialogue: 0,0:34:27.44,0:34:28.88,Default,,0000,0000,0000,,really important
Dialogue: 0,0:34:28.88,0:34:31.44,Default,,0000,0000,0000,,and yes blockbuster sears blackberry i'm
Dialogue: 0,0:34:31.44,0:34:33.52,Default,,0000,0000,0000,,talking to you kodak
Dialogue: 0,0:34:33.52,0:34:34.48,Default,,0000,0000,0000,,but
Dialogue: 0,0:34:34.48,0:34:36.24,Default,,0000,0000,0000,,uh on the other hand if you're too
Dialogue: 0,0:34:36.24,0:34:37.84,Default,,0000,0000,0000,,obsessed with what your competitors are
Dialogue: 0,0:34:37.84,0:34:40.32,Default,,0000,0000,0000,,up to then you you get entrenched and
Dialogue: 0,0:34:40.32,0:34:42.80,Default,,0000,0000,0000,,it's harder to see with fresh eyes do
Dialogue: 0,0:34:42.80,0:34:44.80,Default,,0000,0000,0000,,you have thoughts on how to stay on that
Dialogue: 0,0:34:44.80,0:34:46.88,Default,,0000,0000,0000,,tightrope and not fall off either side
Dialogue: 0,0:34:46.88,0:34:48.80,Default,,0000,0000,0000,,yeah so i would say this is where
Dialogue: 0,0:34:48.80,0:34:50.32,Default,,0000,0000,0000,,self-awareness is going to be really
Dialogue: 0,0:34:50.32,0:34:51.44,Default,,0000,0000,0000,,really important i think there are
Dialogue: 0,0:34:51.44,0:34:53.28,Default,,0000,0000,0000,,people that um
Dialogue: 0,0:34:53.28,0:34:55.52,Default,,0000,0000,0000,,they they maybe exist better in a vacuum
Dialogue: 0,0:34:55.52,0:34:58.88,Default,,0000,0000,0000,,or they have such strong intuition about
Dialogue: 0,0:34:58.88,0:35:01.36,Default,,0000,0000,0000,,something and i i believe exclusively in
Dialogue: 0,0:35:01.36,0:35:02.64,Default,,0000,0000,0000,,informed tuition i don't think you're
Dialogue: 0,0:35:02.64,0:35:04.40,Default,,0000,0000,0000,,born with intuition i think that it's
Dialogue: 0,0:35:04.40,0:35:06.24,Default,,0000,0000,0000,,developed just through your activities
Dialogue: 0,0:35:06.24,0:35:08.88,Default,,0000,0000,0000,,and you give a great example on this uh
Dialogue: 0,0:35:08.88,0:35:11.76,Default,,0000,0000,0000,,with steve jobs and how he had informed
Dialogue: 0,0:35:11.76,0:35:13.60,Default,,0000,0000,0000,,intuition around technology but not
Dialogue: 0,0:35:13.60,0:35:14.96,Default,,0000,0000,0000,,around transportation and so what he
Dialogue: 0,0:35:14.96,0:35:16.96,Default,,0000,0000,0000,,does in apple is is life altering and
Dialogue: 0,0:35:16.96,0:35:20.08,Default,,0000,0000,0000,,his investment in segway was a waste so
Dialogue: 0,0:35:20.08,0:35:22.24,Default,,0000,0000,0000,,that i think is very very real but i
Dialogue: 0,0:35:22.24,0:35:23.92,Default,,0000,0000,0000,,think that like anything it's a spectrum
Dialogue: 0,0:35:23.92,0:35:25.36,Default,,0000,0000,0000,,and so there are some people maybe that
Dialogue: 0,0:35:25.36,0:35:27.04,Default,,0000,0000,0000,,intuition is developed more intensely or
Dialogue: 0,0:35:27.04,0:35:28.80,Default,,0000,0000,0000,,it's developed more quickly
Dialogue: 0,0:35:28.80,0:35:31.12,Default,,0000,0000,0000,,invisibly whatever the case may be and
Dialogue: 0,0:35:31.12,0:35:32.64,Default,,0000,0000,0000,,then there are people who i'll call
Dialogue: 0,0:35:32.64,0:35:35.36,Default,,0000,0000,0000,,synthesizers so and that's me and if you
Dialogue: 0,0:35:35.36,0:35:37.04,Default,,0000,0000,0000,,put me on a desert island what i would
Dialogue: 0,0:35:37.04,0:35:39.44,Default,,0000,0000,0000,,come up with would probably not be very
Dialogue: 0,0:35:39.44,0:35:41.60,Default,,0000,0000,0000,,interesting but if you put me in an
Dialogue: 0,0:35:41.60,0:35:43.60,Default,,0000,0000,0000,,information rich environment i will make
Dialogue: 0,0:35:43.60,0:35:44.96,Default,,0000,0000,0000,,connections that are unlike the
Dialogue: 0,0:35:44.96,0:35:47.12,Default,,0000,0000,0000,,connections anybody else will make and i
Dialogue: 0,0:35:47.12,0:35:49.68,Default,,0000,0000,0000,,have cultivated a fearlessness over
Dialogue: 0,0:35:49.68,0:35:52.56,Default,,0000,0000,0000,,making unique connections and so i had
Dialogue: 0,0:35:52.56,0:35:55.04,Default,,0000,0000,0000,,to embrace that i am a synthesizer and
Dialogue: 0,0:35:55.04,0:35:57.76,Default,,0000,0000,0000,,that for me to take in all this data to
Dialogue: 0,0:35:57.76,0:36:01.04,Default,,0000,0000,0000,,read broadly like people that i think
Dialogue: 0,0:36:01.04,0:36:02.64,Default,,0000,0000,0000,,that confirm what i believe and people
Dialogue: 0,0:36:02.64,0:36:05.52,Default,,0000,0000,0000,,that violently oppose what i believe and
Dialogue: 0,0:36:05.52,0:36:07.60,Default,,0000,0000,0000,,all of that ends up coming together in a
Dialogue: 0,0:36:07.60,0:36:10.24,Default,,0000,0000,0000,,unique way in my own mind and so for a
Dialogue: 0,0:36:10.24,0:36:11.68,Default,,0000,0000,0000,,long time i was paralyzed because i felt
Dialogue: 0,0:36:11.68,0:36:13.28,Default,,0000,0000,0000,,like i'm never going to think a unique
Dialogue: 0,0:36:13.28,0:36:15.44,Default,,0000,0000,0000,,thought and that was really discouraging
Dialogue: 0,0:36:15.44,0:36:17.12,Default,,0000,0000,0000,,to me and if you've seen a beautiful
Dialogue: 0,0:36:17.12,0:36:19.20,Default,,0000,0000,0000,,mind that was at least as portrayed in
Dialogue: 0,0:36:19.20,0:36:21.68,Default,,0000,0000,0000,,the movie is what he struggled with was
Dialogue: 0,0:36:21.68,0:36:22.80,Default,,0000,0000,0000,,you know i'm never going to have an
Dialogue: 0,0:36:22.80,0:36:25.28,Default,,0000,0000,0000,,original thought and it plagues him and
Dialogue: 0,0:36:25.28,0:36:27.28,Default,,0000,0000,0000,,ends up being a driver for him and he
Dialogue: 0,0:36:27.28,0:36:28.80,Default,,0000,0000,0000,,ends up obviously having a very original
Dialogue: 0,0:36:28.80,0:36:30.80,Default,,0000,0000,0000,,thought and ends up really changing our
Dialogue: 0,0:36:30.80,0:36:32.64,Default,,0000,0000,0000,,understanding of economics
Dialogue: 0,0:36:32.64,0:36:35.20,Default,,0000,0000,0000,,but for me what i found was i'm a
Dialogue: 0,0:36:35.20,0:36:37.92,Default,,0000,0000,0000,,process thinker so i need to i'm not i
Dialogue: 0,0:36:37.92,0:36:39.28,Default,,0000,0000,0000,,don't sit in a vacuum and have these
Dialogue: 0,0:36:39.28,0:36:42.00,Default,,0000,0000,0000,,amazing breakthroughs i suffer and then
Dialogue: 0,0:36:42.00,0:36:44.24,Default,,0000,0000,0000,,have a breakthrough based on things that
Dialogue: 0,0:36:44.24,0:36:46.80,Default,,0000,0000,0000,,i've read that finally collide and i put
Dialogue: 0,0:36:46.80,0:36:48.80,Default,,0000,0000,0000,,them in a new context with a collision
Dialogue: 0,0:36:48.80,0:36:50.24,Default,,0000,0000,0000,,that maybe other people would make
Dialogue: 0,0:36:50.24,0:36:51.52,Default,,0000,0000,0000,,filtered through a value system that
Dialogue: 0,0:36:51.52,0:36:53.44,Default,,0000,0000,0000,,other people don't have and now i know
Dialogue: 0,0:36:53.44,0:36:56.08,Default,,0000,0000,0000,,how to move through in the world because
Dialogue: 0,0:36:56.08,0:36:58.72,Default,,0000,0000,0000,,i'm trying to satisfy my own emotional
Dialogue: 0,0:36:58.72,0:36:59.60,Default,,0000,0000,0000,,needs
Dialogue: 0,0:36:59.60,0:37:01.92,Default,,0000,0000,0000,,and i'm a total slave to the physics of
Dialogue: 0,0:37:01.92,0:37:03.92,Default,,0000,0000,0000,,the world so what actually moves me
Dialogue: 0,0:37:03.92,0:37:06.40,Default,,0000,0000,0000,,towards my goals so you you put all that
Dialogue: 0,0:37:06.40,0:37:09.04,Default,,0000,0000,0000,,together and i'm sort of unabashed
Dialogue: 0,0:37:09.04,0:37:11.44,Default,,0000,0000,0000,,about like i need to take in all this
Dialogue: 0,0:37:11.44,0:37:13.04,Default,,0000,0000,0000,,data i'm not worried about klepto
Dialogue: 0,0:37:13.04,0:37:15.36,Default,,0000,0000,0000,,amnesia i'm happy to celebrate and
Dialogue: 0,0:37:15.36,0:37:17.36,Default,,0000,0000,0000,,champion other people i
Dialogue: 0,0:37:17.36,0:37:19.52,Default,,0000,0000,0000,,i don't have those fears because i
Dialogue: 0,0:37:19.52,0:37:20.80,Default,,0000,0000,0000,,didn't need it to be my idea in the
Dialogue: 0,0:37:20.80,0:37:22.72,Default,,0000,0000,0000,,first place so even when i think about
Dialogue: 0,0:37:22.72,0:37:24.64,Default,,0000,0000,0000,,writing like i when when he's a writer
Dialogue: 0,0:37:24.64,0:37:26.00,Default,,0000,0000,0000,,and he wants to say something original
Dialogue: 0,0:37:26.00,0:37:27.52,Default,,0000,0000,0000,,he wants to be his own jokes i
Dialogue: 0,0:37:27.52,0:37:29.84,Default,,0000,0000,0000,,understand all of that for sure
Dialogue: 0,0:37:29.84,0:37:32.88,Default,,0000,0000,0000,,my thing as a writer is i'm i'm gonna
Dialogue: 0,0:37:32.88,0:37:34.56,Default,,0000,0000,0000,,tell like if i were to try to do
Dialogue: 0,0:37:34.56,0:37:37.04,Default,,0000,0000,0000,,seinfeld like literally i'm going to
Dialogue: 0,0:37:37.04,0:37:38.40,Default,,0000,0000,0000,,make seinfeld i'm going to do this just
Dialogue: 0,0:37:38.40,0:37:39.68,Default,,0000,0000,0000,,seinfeld i'm going to try to copy
Dialogue: 0,0:37:39.68,0:37:41.76,Default,,0000,0000,0000,,seinfeld as hard as i can as long as i
Dialogue: 0,0:37:41.76,0:37:44.32,Default,,0000,0000,0000,,trust my own intuition and i divert when
Dialogue: 0,0:37:44.32,0:37:46.56,Default,,0000,0000,0000,,i feel something is even funnier i'm
Dialogue: 0,0:37:46.56,0:37:48.00,Default,,0000,0000,0000,,trying to make it better it will just
Dialogue: 0,0:37:48.00,0:37:51.76,Default,,0000,0000,0000,,end up being so different that
Dialogue: 0,0:37:51.76,0:37:53.76,Default,,0000,0000,0000,,that gives me sort of that armor around
Dialogue: 0,0:37:53.76,0:37:56.00,Default,,0000,0000,0000,,not really worried about this
Dialogue: 0,0:37:56.00,0:37:57.28,Default,,0000,0000,0000,,and
Dialogue: 0,0:37:57.28,0:37:59.04,Default,,0000,0000,0000,,i would never intentionally go down that
Dialogue: 0,0:37:59.04,0:38:00.72,Default,,0000,0000,0000,,path of trying to mimic it so then once
Dialogue: 0,0:38:00.72,0:38:01.44,Default,,0000,0000,0000,,you
Dialogue: 0,0:38:01.44,0:38:03.20,Default,,0000,0000,0000,,put in i'm really trying to take this
Dialogue: 0,0:38:03.20,0:38:06.24,Default,,0000,0000,0000,,somewhere new and i'm trusting my own
Dialogue: 0,0:38:06.24,0:38:08.56,Default,,0000,0000,0000,,unique quirks and i'm fearless about
Dialogue: 0,0:38:08.56,0:38:10.80,Default,,0000,0000,0000,,chasing them you get something that's
Dialogue: 0,0:38:10.80,0:38:11.92,Default,,0000,0000,0000,,original
Dialogue: 0,0:38:11.92,0:38:13.52,Default,,0000,0000,0000,,do you always trust your intuition
Dialogue: 0,0:38:13.52,0:38:14.88,Default,,0000,0000,0000,,though because when you were describing
Dialogue: 0,0:38:14.88,0:38:17.12,Default,,0000,0000,0000,,your hypothesis testing approach before
Dialogue: 0,0:38:17.12,0:38:18.72,Default,,0000,0000,0000,,it sounds like to me you're not
Dialogue: 0,0:38:18.72,0:38:21.28,Default,,0000,0000,0000,,following your gut you're testing it
Dialogue: 0,0:38:21.28,0:38:24.80,Default,,0000,0000,0000,,so i it's funny i wouldn't if i just
Dialogue: 0,0:38:24.80,0:38:27.36,Default,,0000,0000,0000,,gave the impression that i trust my
Dialogue: 0,0:38:27.36,0:38:29.36,Default,,0000,0000,0000,,instincts the answer is no so what i'm
Dialogue: 0,0:38:29.36,0:38:30.88,Default,,0000,0000,0000,,saying is when i'm writing something and
Dialogue: 0,0:38:30.88,0:38:32.32,Default,,0000,0000,0000,,i have something that bends me in a
Dialogue: 0,0:38:32.32,0:38:34.48,Default,,0000,0000,0000,,weird direction i'm going to follow that
Dialogue: 0,0:38:34.48,0:38:35.84,Default,,0000,0000,0000,,but the only thing i care about is how
Dialogue: 0,0:38:35.84,0:38:38.08,Default,,0000,0000,0000,,do people actually respond so what i
Dialogue: 0,0:38:38.08,0:38:39.84,Default,,0000,0000,0000,,used to tell my students is because i
Dialogue: 0,0:38:39.84,0:38:41.60,Default,,0000,0000,0000,,used to teach filmmaking i said you have
Dialogue: 0,0:38:41.60,0:38:43.84,Default,,0000,0000,0000,,you have a choice before you you you can
Dialogue: 0,0:38:43.84,0:38:45.36,Default,,0000,0000,0000,,be here to masturbate or you can be here
Dialogue: 0,0:38:45.36,0:38:46.72,Default,,0000,0000,0000,,to make love and if you want to
Dialogue: 0,0:38:46.72,0:38:48.16,Default,,0000,0000,0000,,masturbate go make some weird art house
Dialogue: 0,0:38:48.16,0:38:49.44,Default,,0000,0000,0000,,film that nobody understands that's
Dialogue: 0,0:38:49.44,0:38:50.72,Default,,0000,0000,0000,,absolutely fine like you're trying to
Dialogue: 0,0:38:50.72,0:38:53.20,Default,,0000,0000,0000,,please yourself respect but if you're
Dialogue: 0,0:38:53.20,0:38:54.56,Default,,0000,0000,0000,,here to make love you have to think
Dialogue: 0,0:38:54.56,0:38:56.56,Default,,0000,0000,0000,,about your partner and your partner is
Dialogue: 0,0:38:56.56,0:38:57.92,Default,,0000,0000,0000,,the audience and you have to understand
Dialogue: 0,0:38:57.92,0:39:00.72,Default,,0000,0000,0000,,how the things you do impact them and so
Dialogue: 0,0:39:00.72,0:39:03.28,Default,,0000,0000,0000,,your obsession has to be not what you
Dialogue: 0,0:39:03.28,0:39:04.96,Default,,0000,0000,0000,,intend to communicate but what is
Dialogue: 0,0:39:04.96,0:39:07.28,Default,,0000,0000,0000,,actually understood and so if you don't
Dialogue: 0,0:39:07.28,0:39:08.40,Default,,0000,0000,0000,,understand that now you're in real
Dialogue: 0,0:39:08.40,0:39:10.72,Default,,0000,0000,0000,,trouble so i'm not trying to exist in a
Dialogue: 0,0:39:10.72,0:39:11.92,Default,,0000,0000,0000,,vacuum
Dialogue: 0,0:39:11.92,0:39:15.76,Default,,0000,0000,0000,,i'm i'm trying to say my hypothesis is
Dialogue: 0,0:39:15.76,0:39:17.76,Default,,0000,0000,0000,,that my unique way of interpreting this
Dialogue: 0,0:39:17.76,0:39:19.28,Default,,0000,0000,0000,,will actually have a bigger response
Dialogue: 0,0:39:19.28,0:39:20.88,Default,,0000,0000,0000,,than the other thing and i'm fearless
Dialogue: 0,0:39:20.88,0:39:22.72,Default,,0000,0000,0000,,enough to try it now if i get feedback
Dialogue: 0,0:39:22.72,0:39:24.72,Default,,0000,0000,0000,,that it didn't work then i'm going to
Dialogue: 0,0:39:24.72,0:39:27.68,Default,,0000,0000,0000,,adjust a hundred percent i'm just never
Dialogue: 0,0:39:27.68,0:39:29.60,Default,,0000,0000,0000,,afraid if i really feel that something
Dialogue: 0,0:39:29.60,0:39:31.52,Default,,0000,0000,0000,,is the right way i'm gonna do it and if
Dialogue: 0,0:39:31.52,0:39:33.04,Default,,0000,0000,0000,,i'm unsure i'll admit that i'm unsure
Dialogue: 0,0:39:33.04,0:39:34.72,Default,,0000,0000,0000,,and i'll try to get feedback from people
Dialogue: 0,0:39:34.72,0:39:36.40,Default,,0000,0000,0000,,to try to orient myself
Dialogue: 0,0:39:36.40,0:39:38.64,Default,,0000,0000,0000,,that's such a helpful edit because as a
Dialogue: 0,0:39:38.64,0:39:40.56,Default,,0000,0000,0000,,social scientist when when people say
Dialogue: 0,0:39:40.56,0:39:42.48,Default,,0000,0000,0000,,you know trust your intuition or follow
Dialogue: 0,0:39:42.48,0:39:44.24,Default,,0000,0000,0000,,your gut
Dialogue: 0,0:39:44.24,0:39:46.56,Default,,0000,0000,0000,,i generally don't trust things that i
Dialogue: 0,0:39:46.56,0:39:49.04,Default,,0000,0000,0000,,don't know where they came from and i
Dialogue: 0,0:39:49.04,0:39:50.96,Default,,0000,0000,0000,,want to know why why you're so confident
Dialogue: 0,0:39:50.96,0:39:52.72,Default,,0000,0000,0000,,in your intuition well let's actually
Dialogue: 0,0:39:52.72,0:39:54.56,Default,,0000,0000,0000,,talk about what intuition is it's just
Dialogue: 0,0:39:54.56,0:39:56.40,Default,,0000,0000,0000,,subconscious pattern recognition
Dialogue: 0,0:39:56.40,0:39:58.16,Default,,0000,0000,0000,,right you've you've detected some kind
Dialogue: 0,0:39:58.16,0:39:59.84,Default,,0000,0000,0000,,of connection that you're not fully able
Dialogue: 0,0:39:59.84,0:40:01.84,Default,,0000,0000,0000,,to articulate and don't you want to find
Dialogue: 0,0:40:01.84,0:40:03.44,Default,,0000,0000,0000,,out what that is right make the the
Dialogue: 0,0:40:03.44,0:40:05.76,Default,,0000,0000,0000,,pattern conscious so then you can test
Dialogue: 0,0:40:05.76,0:40:07.20,Default,,0000,0000,0000,,whether the pattern that you're seeing
Dialogue: 0,0:40:07.20,0:40:09.68,Default,,0000,0000,0000,,now is actually relevant to the choice
Dialogue: 0,0:40:09.68,0:40:12.00,Default,,0000,0000,0000,,that you're about to make um you know
Dialogue: 0,0:40:12.00,0:40:14.08,Default,,0000,0000,0000,,steve jobs with the segway example is
Dialogue: 0,0:40:14.08,0:40:16.00,Default,,0000,0000,0000,,such a fun one for me because
Dialogue: 0,0:40:16.00,0:40:18.56,Default,,0000,0000,0000,,he spent all those years in you know in
Dialogue: 0,0:40:18.56,0:40:20.72,Default,,0000,0000,0000,,the software worlds building up his
Dialogue: 0,0:40:20.72,0:40:23.12,Default,,0000,0000,0000,,intuition so that he could very quickly
Dialogue: 0,0:40:23.12,0:40:25.44,Default,,0000,0000,0000,,know whether design made sense or not he
Dialogue: 0,0:40:25.44,0:40:27.76,Default,,0000,0000,0000,,didn't have the subconscious pattern
Dialogue: 0,0:40:27.76,0:40:29.44,Default,,0000,0000,0000,,recognition calibrated for
Dialogue: 0,0:40:29.44,0:40:31.60,Default,,0000,0000,0000,,transportation and so you know he
Dialogue: 0,0:40:31.60,0:40:33.36,Default,,0000,0000,0000,,quickly got bowled over just by how
Dialogue: 0,0:40:33.36,0:40:35.28,Default,,0000,0000,0000,,brilliant the technology was
Dialogue: 0,0:40:35.28,0:40:36.64,Default,,0000,0000,0000,,and seemed to miss some of the user
Dialogue: 0,0:40:36.64,0:40:38.24,Default,,0000,0000,0000,,applications of it and how difficult it
Dialogue: 0,0:40:38.24,0:40:41.12,Default,,0000,0000,0000,,would be to write a segue down sidewalks
Dialogue: 0,0:40:41.12,0:40:42.64,Default,,0000,0000,0000,,um and i think a lot of people do this
Dialogue: 0,0:40:42.64,0:40:44.00,Default,,0000,0000,0000,,right they build up their intuition in
Dialogue: 0,0:40:44.00,0:40:45.84,Default,,0000,0000,0000,,one domain and then they just find they
Dialogue: 0,0:40:45.84,0:40:47.84,Default,,0000,0000,0000,,follow it blindly in another domain not
Dialogue: 0,0:40:47.84,0:40:49.52,Default,,0000,0000,0000,,realizing that the patterns that held in
Dialogue: 0,0:40:49.52,0:40:52.00,Default,,0000,0000,0000,,one world don't apply to the next one
Dialogue: 0,0:40:52.00,0:40:53.76,Default,,0000,0000,0000,,yeah no question
Dialogue: 0,0:40:53.76,0:40:56.40,Default,,0000,0000,0000,,dude i have thoroughly thoroughly
Dialogue: 0,0:40:56.40,0:40:58.32,Default,,0000,0000,0000,,thoroughly enjoyed this conversation i
Dialogue: 0,0:40:58.32,0:40:59.76,Default,,0000,0000,0000,,really enjoyed your works they are
Dialogue: 0,0:40:59.76,0:41:02.24,Default,,0000,0000,0000,,incredible um i highly encourage people
Dialogue: 0,0:41:02.24,0:41:04.72,Default,,0000,0000,0000,,to get after it um and man in this time
Dialogue: 0,0:41:04.72,0:41:06.48,Default,,0000,0000,0000,,where i think that
Dialogue: 0,0:41:06.48,0:41:08.32,Default,,0000,0000,0000,,new leaders coming to the surface is
Dialogue: 0,0:41:08.32,0:41:09.68,Default,,0000,0000,0000,,going to be so critical for us
Dialogue: 0,0:41:09.68,0:41:11.60,Default,,0000,0000,0000,,navigating our way to
Dialogue: 0,0:41:11.60,0:41:14.08,Default,,0000,0000,0000,,a positive beautiful end i'm eternally
Dialogue: 0,0:41:14.08,0:41:15.60,Default,,0000,0000,0000,,grateful for everything that you write
Dialogue: 0,0:41:15.60,0:41:16.88,Default,,0000,0000,0000,,on the subject and helping people
Dialogue: 0,0:41:16.88,0:41:19.84,Default,,0000,0000,0000,,develop self-awareness and the skills um
Dialogue: 0,0:41:19.84,0:41:22.48,Default,,0000,0000,0000,,that they need to lead well uh amongst
Dialogue: 0,0:41:22.48,0:41:24.32,Default,,0000,0000,0000,,all the other amazing topics that you've
Dialogue: 0,0:41:24.32,0:41:26.40,Default,,0000,0000,0000,,covered so dude thank you for the way
Dialogue: 0,0:41:26.40,0:41:27.60,Default,,0000,0000,0000,,that you walk through the world where
Dialogue: 0,0:41:27.60,0:41:29.84,Default,,0000,0000,0000,,can people find out more about you
Dialogue: 0,0:41:29.84,0:41:32.40,Default,,0000,0000,0000,,um well first of all tom thank you i've
Dialogue: 0,0:41:32.40,0:41:34.80,Default,,0000,0000,0000,,heard many many rave reviews of your
Dialogue: 0,0:41:34.80,0:41:37.52,Default,,0000,0000,0000,,passion for self-improvement and i i
Dialogue: 0,0:41:37.52,0:41:39.52,Default,,0000,0000,0000,,think i underestimated just how curious
Dialogue: 0,0:41:39.52,0:41:41.44,Default,,0000,0000,0000,,you were even even having heard that
Dialogue: 0,0:41:41.44,0:41:43.84,Default,,0000,0000,0000,,from loss of mutual friends so it's it's
Dialogue: 0,0:41:43.84,0:41:45.52,Default,,0000,0000,0000,,really cool to see it in action and soak
Dialogue: 0,0:41:45.52,0:41:47.04,Default,,0000,0000,0000,,it up a little bit
Dialogue: 0,0:41:47.04,0:41:50.32,Default,,0000,0000,0000,,um on your question i would say i guess
Dialogue: 0,0:41:50.32,0:41:52.80,Default,,0000,0000,0000,,adamgrant.net is the place to start
Dialogue: 0,0:41:52.80,0:41:55.44,Default,,0000,0000,0000,,i host a ted podcast called work life
Dialogue: 0,0:41:55.44,0:41:56.80,Default,,0000,0000,0000,,where i try to figure out how we can
Dialogue: 0,0:41:56.80,0:41:58.80,Default,,0000,0000,0000,,make work suck a little bit less and i
Dialogue: 0,0:41:58.80,0:42:01.36,Default,,0000,0000,0000,,do a monthly newsletter called granted
Dialogue: 0,0:42:01.36,0:42:02.88,Default,,0000,0000,0000,,where i cover some of my favorite new
Dialogue: 0,0:42:02.88,0:42:05.20,Default,,0000,0000,0000,,insights about work in psychology and
Dialogue: 0,0:42:05.20,0:42:06.80,Default,,0000,0000,0000,,would love to see people in either those
Dialogue: 0,0:42:06.80,0:42:08.96,Default,,0000,0000,0000,,places or hear them or have them hear me
Dialogue: 0,0:42:08.96,0:42:10.56,Default,,0000,0000,0000,,if they're interested
Dialogue: 0,0:42:10.56,0:42:12.72,Default,,0000,0000,0000,,i love it man all right everybody if you
Dialogue: 0,0:42:12.72,0:42:14.32,Default,,0000,0000,0000,,haven't already dive into this world you
Dialogue: 0,0:42:14.32,0:42:16.80,Default,,0000,0000,0000,,will be richly rewarded and speaking of
Dialogue: 0,0:42:16.80,0:42:18.08,Default,,0000,0000,0000,,rich rewards if you haven't already
Dialogue: 0,0:42:18.08,0:42:19.84,Default,,0000,0000,0000,,subscribed be sure to do so and until
Dialogue: 0,0:42:19.84,0:42:21.92,Default,,0000,0000,0000,,next time my friends be legendary take
Dialogue: 0,0:42:21.92,0:42:22.96,Default,,0000,0000,0000,,care
Dialogue: 0,0:42:22.96,0:42:24.64,Default,,0000,0000,0000,,the great irony is the way you build
Dialogue: 0,0:42:24.64,0:42:26.08,Default,,0000,0000,0000,,great companies
Dialogue: 0,0:42:26.08,0:42:28.16,Default,,0000,0000,0000,,is with an infinite mindset the way you
Dialogue: 0,0:42:28.16,0:42:31.20,Default,,0000,0000,0000,,build great companies is by prioritizing
Dialogue: 0,0:42:31.20,0:42:33.28,Default,,0000,0000,0000,,people before profit the way you build
Dialogue: 0,0:42:33.28,0:42:35.84,Default,,0000,0000,0000,,great companies is will before resources
Dialogue: 0,0:42:35.84,0:42:37.36,Default,,0000,0000,0000,,both things important but there has to
Dialogue: 0,0:42:37.36,0:42:41.24,Default,,0000,0000,0000,,be this general leaning