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Simple 4 Step Apology to Repair Conflicts and Disconnection

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    all right next let's go over how to
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    apologize all right let's do it research
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    has actually shown that the way we
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    repair conflict together makes or breaks
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    our entire relationship so let's just
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    imagine we unintentionally Hur our
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    partner and they just vulnerably shared
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    that with us using eye statements and
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    actual feelings okay so not you make me
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    so angry because you're so selfish and
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    instead when this thing happened I felt
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    overwhelmed or abandoned I like the
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    second one the first one not so much
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    yeah they did their part now let's do
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    ours the way we show someone that we
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    care when they're hurt is by leaning in
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    and staying engaged and actually
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    listening to them we can hold space for
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    their pain that doesn't mean we need to
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    abandon our boundaries and tolerate
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    yelling or name calling right right
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    let's not forget that the goal in all
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    this is understanding each other we
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    can't apologize until we actually
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    understand what we're apologizing for
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    right and we can't understand them if
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    instead of asking questions and getting
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    curious we're arguing getting defensive
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    or constantly invalidating their
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    feelings right that makes sense so once
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    we understand them step two is actually
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    taking accountability for our side of
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    the street I'm not saying apologize for
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    things you didn't do and I'm not saying
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    agree with their accusations all right
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    I'm saying apologize for what you know
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    you could have done better in that
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    situation keep excuses out of your
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    apology don't justify yourself and don't
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    somehow come back around and blame them
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    for why you did or didn't do something
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    that's smart step three is we recognize
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    and validate the impact that our actions
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    had on them we should say something
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    along the lines of I can see now how you
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    felt that way that makes sense it makes
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    sense why you felt that way okay what's
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    step four step four is expressing
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    genuine remorse I'm sorry that was wrong
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    here's what I'm going to do next time to
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    prevent this from happening again thank
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    you for sharing your heart with me is
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    there anything else I can do to help
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    repair this
Title:
Simple 4 Step Apology to Repair Conflicts and Disconnection
Description:

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Video Language:
English
Duration:
01:40

English subtitles

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