001 RSM Update Q2 2025 Interview DB v2

Welcome to the second RSM Update in 2025.

Leo, make it shorter.

Welcome to the RSM Update.

Shorter.

Welcome to the Update.

Short!

Update!

Working capital

New customers

Fast changes

Quality and pleasure

Cups of coffee

Collaboration between disciplines

4th of July!

Development

Leo, there are a number of topics,

but one topic requires special attention.

You'd like to explain it
in a broader perspective

Go ahead.

That's right.

It's about the changes we're going through
on a macroeconomic scale.

It won't have escaped anyone's attention.

The world is very turbulent
at the moment.

And this has an impact on us.

We see this reflected
in a number of things.

What we really need to focus on
to start with is the financial side.

We've already indicated several times

that we're seeing that the number
of bankruptcies is increasing,

that the uncertainty is growing.

In recent years, together we have built
up a very good position for ourselves.

I think we have done a really good job.

But we must be extra vigilant
in the coming period.

We also asked all our main declarants
to be extra careful about this.

So I would like to appeal to everyone

because even those main declarants
do not know everything.

If you get any signals from customers,
do let us know.

That way, we can work together to ensure
that we reach a good solution.

And that mainly involves timely invoicing,

ensuring we don't have very high
work in progress levels,

but also ensuring that debtors
pay our invoices on time,

so that we can all meet our obligations.

I think that is very important.

So that is a direct appeal to everyone.

Not for some people but for everyone.

Be alert and take action

Yes, absolutely.

I think that definitely
applies to everyone.

Sometimes people think
they can't influence that,

but they really can,

because you hear things from customers.

You see things.

Share it within your team,

and with your manager,

so that we can benefit from it together.

Q1 has almost been completed.

Do you have any insight into that yet?

We are recording this video
before it is shown

Do you have an idea of Q1 yet?

Yes, partly.

We do not yet have a full view
of the work in progress provision.

That's another appeal.

We see that despite all the agreements,

it still takes a very long time before
we receive the status of the provision.

That can and must be improved.

So I don't have a complete picture
of the financial results yet

What we have seen,

and I already shared this in
the organization at an earlier stage,

is that production is lagging behind
what we had budgeted.

We have made some progress
as the year progresses,

but we are still quite a bit behind
on production.

So, in the context of the Q1 reports,

the reasons for this
are carefully analyzed.

What can be improved?
What needs to be improved?

Where can we help people?

So that's coming.

Does that sound worrisome
or is is about being alert,

in the sense of due dilligence?

The latter.

If it were worrisome, I wouldn't be
standing here as relaxed as I am.

It's more about maintaining
what we have built,

which has taken a lot
of time and energy,

and taking care of it together.

Si it's no worrisme.

It's about making sure
we stay on top of things

A clear internal message.

The market.

Let's talk about that.

Well Wim, it's similar to what we said
earlier when talking about macroeconomics.

The market, our market,
has changed rapidly.

We all know a lot happened
over the past 2.5 to 3 years,

both globally but definitely
also in the Netherlands.

And those developments are very fast.

And, to be honest, to a certain extent,

they're going faster
than we had anticipated.

So Laura and I have had to keep on
drinking those famous cups of coffee,

to see what it means for our organisation,

to see whether our strategy
is still the best one,

or should be recalibrated .

This is an ongoing process.

We're living in a world that has been very
conservative and stabile for a long time,

but that now very susceptible to change.

You're also drinking cups of coffee,

so it's not just Laura then?

No, we're drinking
lots of coffee together.

Can you give us a little bit
more insight into that?

I know that when things become
more concrete you'll let us know.

Upon your initiative,
upon the initiative of both of you,

upon the initiative of others?

Can you tell us anything about that?

Naturally, when things become concrete,
we will let the organisation know.

The principles we formulated
earlier still largely apply.

But we're getting more and more calls.

The fact is that we're being approached
from different sides.

to have open conversations,

because we're seeing
that other organizations

are also very explicitly
looking into this.

In fact, right now,
everyone in the market,

both within our network
but also outside the network,

is very much looking at

how we can best prepare
our company for the future,

to ensure the continuity
of our 700 people.

Dynamic times, not rushing,
but carefulness is required.

That is more or less your message?

Absolutely, that's exactly what it is.

We're in May now.

What are you looking forward to
in the next few months?

The next update is in October.

What are you looking forward to, Leo?

What I'm really looking forward to is
all the upcoming training programs

I will be actively involved in myself,

but also a number programs
I can participate in based on my own role.

So I'm looking forward to
a Summer full of learning.

There is a lot on the agenda
for the colleagues

Yes, there's quite a lot.

We get that. We realise it's a lot.

But at the same time,
that's exactly what we stand for.

Development. Developing people.
Developing our organisation.

And, unfortunately,
that will require some effort.