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Have you ever had that
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"I'm in
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over my head and they're going to find out" feeling?
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Maybe it was when you got a promotion
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or you started a business or you landed in a new role
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like the highly qualified administrator who couldn't believe they gave her the job.
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Once she got there,
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she found out the hiring committee had come directly from a wine function.
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And
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she said,
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"Aha,
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they were drunk."
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Or maybe you've said,
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"If I can do it,
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how hard can it be?"
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I actually heard a guy say,
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"If I can get a PhD in astrophysics from Caltech,
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anybody can." (LAUGHTER)
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This tendency to discount or diminish obvious evidence
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of our abilities is called the "imposter syndrome."
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The first time I heard the term,
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I was a 21-year-old doctoral student at the same
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university where my mom was working as a night janitor.
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I instantly identified and so did
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the other students.
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As a matter of fact,
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we decided to start a little imposter support group.
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We started meeting and talking about being intellectual
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frauds and how we're fooling all of our professors
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and everything went great for about three weeks
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and that's about the time I started to have this nagging sense
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that even though everyone else was saying they were an imposter,
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it's like, I knew I was the only real imposter.
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Decades later,
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and psychologists are still telling us that the way to
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overcome imposter syndrome is to just keep talking about it.
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The more we can talk about our supposed ineptness,
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the better we'll feel.
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I don't know,
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is anybody ever talk about how fat you feel?
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Like,
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do you feel any thinner?
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Talking about imposture feelings is a start,
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but you can't share your way out of imposter syndrome.
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So, what does work?
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Well,
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it begins by recognizing that people who really don't feel like
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imposters are no more intelligent or capable than you or I.
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That the only difference between them and us is they think different thoughts.
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That's it.
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Which is really good news because it means all we have to do is learn to think
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like a non-imposter.
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For example,
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the big difference between people who feel like imposters
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and people who don't is no one likes to fail.
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No one likes to make a mistake.
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No one likes to not know the answer or to
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have an off day or to struggle to master something.
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But when these things happen to imposters,
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we experience shame.
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Like the woman who was the head of a large medical center who said to me,
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"I feel like an imposter because
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everyone else on the executive team is brilliantly articulate and I'm not."
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Now there was a time when I would have said to her,
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"Oh,
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I'm sure you're brilliantly articulate,"
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but now I know that wouldn't have served her.
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So, instead, I said,
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"Maybe you're not..."
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"Maybe you're not,"
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and that's okay."
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She was thinking
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like an imposter.
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Non-imposters know they can't be brilliant at everything,
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and they're fine with that.
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The reason we have to pay attention to the conversation going
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on in our head is so we can reframe it
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the way a non-imposter would.
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My favorite reframe of all-time came from Daniel Boone,
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the wilderness explorer,
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who said,
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"I was never lost,
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but I was bewildered once for three days." (LAUGHTER)
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Yeah.
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That is a very good reframe.
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Somebody in serious need of a reframe was a friend of mine who
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was asked to put together a major presentation at the last minute.
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She nailed it.
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But all she could think of was,
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"Oh, man,
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that was just a bunch of BS I threw together at the last minute."
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What's the reframe?
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How about?
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"Wow,
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how good am I that I can pull together information
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at the 11th hour that other people genuinely find useful?"
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That last part is really important
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because it speaks to a contradiction in imposter logic,
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because when you think about it,
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what we're really saying is other people are so stupid,
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they don't realize we're incompetent.
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So, imagine if you'd come up to my friend and said,
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"That was great!"
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and she looked at you and said,
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"Seriously,
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wow.
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I mean,
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do you get out of the house much or what?"
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Right?
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How arrogant and how absurd would that sound?
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What should she say in that situation?
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Yeah,
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thank you,
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exactly.
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The thing about imposter syndrome is that
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it affects up to 70% of people.
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Not just high achievers,
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but it's a confidence issue for a lot of people.
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So, for years I would give people 10 ways
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to combat imposter syndrome,
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and then it was always that one person who would say,
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"But
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is there anything else we can do?"
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And I would say,
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"Well,
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of the 10 things I just gave you,
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what have you tried,
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right?"
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Well,
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nothing,
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but is there anything else we can do?
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It took me a while,
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but I finally figured out what was happening.
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What they wanted was to walk in the room feeling like an
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imposter and walk out of the room not feeling like an imposter.
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And that's not how it works.
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In fact,
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feelings
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are the last to change.
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Do you want to stop feeling like an imposter?
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Then you have to stop thinking
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like an imposter.
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How would you like to feel confident 24/7?
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Yeah,
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good luck with that. (LAUGHTER)
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Because that's
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not how confidence works.
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Your body doesn't know the difference between fear and excitement.
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So, as you're walking up to the podium or into
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the meeting or any place where your confidence is shaky,
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you have to say to yourself,
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I'm excited,
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I'm excited,
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right?
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You don't believe it
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and that's okay
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because now you know that you don't have to feel confident
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to act confident
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and over time you really will begin to believe the new thoughts.
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And when you do,
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you can stop trying to overcome imposter syndrome and
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instead just use reframing to talk yourself down faster.
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That way,
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instead of having an imposter life,
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you can have an imposter moment.
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Thank you. (APPLAUSE)
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So, we're gonna have Valerie stay up for a couple of minutes while
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I ask you just a few questions while we set up
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for our next speaker.
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So,
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70%,
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that's a lot.
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Are
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there measurable consequences for a business or a company
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when people have imposter syndrome in within the company?
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Yeah,
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absolutely.
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When you feel like an imposter,
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you have to find ways to deal with the anxiety
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of kind of waiting for the other shoe to drop.
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So, some of the coping mechanisms are things
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like,
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flying under the radar.
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You know,
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not raising your hand,
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not asking for promotions,
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not giving your ideas and sharing in meetings,
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procrastination.
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You know,
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when I was supposed to be writing my dissertation,
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I had the cleanest house in
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Northampton,
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Massachusetts.
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Workaholism,
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self
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sabotage,
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so all of those things,
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they work,
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they do the job,
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but at a cost,
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and if you have
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a number of people in the organization engaging in those behaviors,
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you're gonna have a cost to the organization as well.
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Totally. And for managers who might see
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that their employees are experiencing imposter syndrome,
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what are some ways they can help mitigate and how can they help?
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Yeah,
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one of the best things a manager or leader can do is to normalize it
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and to
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talk about it. And if you have imposter feelings,
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to talk about it in a very off-handed matter-
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of-fact way like, "Oh, that's an imposter thing."
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"Oh, yeah,
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some of the brightest people on the planet have these feelings."
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I mean Maya Angelou said, "I've written 11 books, and
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every time I write another one, I think, 'Oh,
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I pulled another one over on everyone and they're going to find out."
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So,
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know that you're an excellent company with some of the most,
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you know,
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talented people on the planet.
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Awesome! Thank you so much,
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Valerie.
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Thank you.