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Eric Schmidt at Morgan Stanley Technology Conference

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    >>KRISTA BESSINGER: Thanks, everyone,
    for joining us today.
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    I'm Krista Bessinger, the Director of Investor
    Relations.
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    I'm just very quickly going to cover the Safe
    Harbor statement,
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    and then turn it over to Mary and Eric.
    So, before we begin, I would like to note
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    that our comments
    and answers to questions may contain forward-looking
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    statements
    regarding Google's business outlook.
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    Our actual results may differ from those made
    in any
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    forward-looking statements due to a number
    of risks and uncertainties.
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    These risks are detailed in our public filings
    with the FCC.
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    Also, please note that a web case replay of
    this session
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    will be available on our investor relations
    web site in a few hours.
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    We routinely post important information on
    our investor relations web site,
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    located at investor.google.com, and we encourage
    you to make use
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    of that resource.
    So, with that, I'll turn it over to Mary.
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    >>MARY: Thank you, Krista, Maria, Vic, David,
    and Eric for coming.
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    We've moved the schedule back 10 minutes.
    Eric's been in the building for 15, but we
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    finally got him in the room.
    For my disclosure, go to our web site for
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    all information you need to have.
    So, Eric, thanks for coming.
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    You did take away the glowing introduction
    with a moderately light start,
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    so it was glowing.
    But, with that said--
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    >>ERIC SCHMIDT: I'm much more interested in
    my criticism than my successes.
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    [laughs]
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    >>MARY: We can do that now, or we can do that
    later.
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    [laughter]
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    So, one of the things I just want to start
    out with--there's been
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    a lot of chatter in the media and other places
    lately that the search market
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    is settled and done.
    What's your view on that?
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    >>ERIC SCHMIDT: Well, there's obviously a
    lot of innovation ahead of us.
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    If you look at what happened, we had a bug
    where we put
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    a malware statement out for users, and in
    that time Yahoo searches
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    gained very, very quickly.
    It looks like people will move very quickly
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    from one search engine to another,
    for any one of reasons.
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    We've looked at this pretty carefully.
    A majority of people actually say they use
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    more than one search engine,
    and of course Microsoft is working very hard
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    to build a competitive search engine,
    and of course recently leaked more details
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    about what they're doing.
    So, we have all of that activity, and then
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    of course we have other activity as well,
    including a new entrance we're trying to combine
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    search with other things.
    So I think search as it's defined right, as
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    Google has historically defined it,
    or defined by Google, is not settled at all.
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    It's interesting to note that people said
    the same thing 10 years ago
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    about search with a different company.
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    >>MARY: Yep. And they've said it about operating
    systems today, and we had
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    an interesting panel a moment ago.
    It leads to a question that, you worked at
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    Sun where the network was the computer.
    You competed and partnered with Oracle, which
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    believed the network computer
    was the future.
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    Netbooks are getting a lot of traction.
    What's your view of how that market plays
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    out?
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    >>ERIC SCHMIDT: This is all part of cloud
    computing--whatever term you want to use--
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    let's use cloud computing.
    Cloud computing is one of those changes that
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    is going to happen
    regardless of whether the companies that are
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    participating
    in the ecosystem allow.
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    Because the technology will make it happen.
    I think everybody here knows what cloud computing
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    represents.
    You can think about it in all the obvious
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    ways, right?
    So, for example, rather than buying a piece
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    of software for a client,
    the Java Script and Ajax Code comes over to
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    your browser
    and makes it very powerful.
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    All of that technology is getting much more
    mature.
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    But it is a fact that we live on very high
    performance wireless broadband networks.
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    And that's not going to go away any time soon,
    because networks
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    are getting much, much stronger.
    To me, the more interesting question is, what
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    can you do,
    as a consequence of cloud computing, that
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    you couldn't do before?
    A way of thinking about that is that IT systems
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    today are so--
    and excuse the broad overstatement--are so
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    slow in the way in which they evolve.
    They're so stuck in the systems and parameters
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    and architecture
    that they were built, that you have an opportunity
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    to build
    a whole new generation of applications which
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    cycle much faster
    for IT that integrate information in ways
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    that could never been done before.
    In the same way that you can do this for the
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    web, we're now,
    because everybody's on line, you have a lot
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    of information
    that you can get about user behavior, that
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    you can either mine
    or build products for, or do new interesting
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    things for.
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    >>MARY: So I'm going to--
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    >>ERIC SCHMIDT: I didn't really answer your
    question about netbooks,
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    if you want to talk about netbooks for a sec.
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    >>MARY: Yep.
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    >>ERIC SCHMIDT: Netbooks are the next generation
    of the small device
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    that the OL PC was trying to talk about.
    What's particularly interesting in netbooks
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    is the price point that they talk about.
    It makes sense that eventually it will make
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    sense for operators and so forth
    to subsidize the use of those books, because
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    they can make services revenue
    and advertising revenues on their consumption.
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    That's another new model that's coming.
    Products today are not completely done; there
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    are things that are missing.
    It's perfectly possible that operating systems
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    that are Lynux based
    will become a significant player in that space
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    where there historically
    have not been significant players in the PC
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    space.
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    >>MARY: Okay. One of the things we might want
    to talk about is how carriers
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    end up playing--how the financials end up.
    But we can get there.
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    I want to ask a couple of questions about
    search, a couple of questions
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    about financials, one or two on video, one
    or two on mobile,
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    and just turn it over to folks in the room.
    But on the search side, and this is an economic--an
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    economy question--as well.
    Query growth has remained strong--high teens--15%
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    or 20%--for a while.
    Our data--for what it's worth--indicates it's
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    still there.
    Cost per click has been declining--it was
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    negative in the last quarter,
    but only by about 2%.
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    Any trends you can update, or you can get
    us to update it, on how you play
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    through a more difficult economic environment
    and any real time information.
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    >>ERIC SCHMIDT: Well, in the first place,
    I don't think I need to talk to this audience
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    about
    the state of the global economy.
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    I view the situation as pretty dire.
    The combination of everything that we have
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    seen does not appear
    to have a current bottom.
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    I worked hard to promote the stimulus package,
    not because it was perfect,
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    but because I thought that the government--and
    I believe government
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    should act very broadly to address the sort
    of historic issues everybody is aware of.
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    So during this time, what's happening is people
    are using the Internet more.
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    It obviously will affect the on line advertising
    market, simply because
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    our systems are so tightly tuned, that if
    customers are buying less it will eventually,
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    we don't know exactly when, it will eventually
    be reflected in CPCs and CPMs.
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    So it's important, I think, to say right up
    front that we are not immune;
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    we Google and the on line advertising market,
    are not immune to this.
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    We may be better positioned from an advertising
    perspective, and other advertisers, because
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    our advertising can be sold to a salesperson.
    But ultimately the confusion in companies
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    that are saying,
    "Oh my God, you know, what are we going to
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    do?"
    The sort of real pain that is being felt by
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    corporations worldwide,
    will translate to our world.
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    >>MARY: What are some of the--we know what
    the negative issues are with the economy.
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    We know what the negative issues are with
    regards to on line commerce
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    and off line commerce.
    What are some of the positive signals that
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    you are seeing on the core search business
    that might relate to increased queries; using
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    the word coupon; or increased products
    being liquidated and people finding bargains;
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    or any data points that are,
    while they may be small in total, are positive?
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    >>ERIC SCHMIDT: Well, every data point that
    we have is obvious.
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    So what happens is that when the query shift
    shifted from, basically,
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    mortgages, to mortgage help, to mortgage refinance
    help,
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    to lawyers to help me prevent my house from
    being foreclosed.
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    I don't know if that's a good story, or bad,
    but it's all obvious,
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    it's all playing out in real time.
    Another way of saying it is the things that
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    you see on television are really true.
    That's another way to say it, because we see
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    it. [laughs]
    So the areas that have been most hit on the
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    on line world are the same
    as the ones that you'd imagine in the off
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    line world--things like travel,
    and automobiles, and financials, and so forth.
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    And consumers are smart, so they use the Internet
    to, now, then,
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    look for bargains in that space.
    So they do, in fact, look for discount trips
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    if they're going to travel,
    although that volume is off, and so forth.
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    We haven't seen anything unusual, and what's
    interesting about it is that,
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    from our perspective, aside from running the
    business much more tightly;
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    in other words, trying to actual make profits
    for a change in some of these businesses,
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    we haven't fundamentally changed our strategic
    view, which is that the Internet
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    is a part of everybody's life and that innovation
    in terms of new products will really enable
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    people to do some amazing things.
    We've taken a position, for example, that
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    the person should really be the search.
    It should really not just be a search that
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    you do, but really about
    your viewpoint or history and, again, with
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    your permission,
    we can store that kind of information.
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    >>MARY: You mentioned you're trying to make
    profits from businesses
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    that hadn't been profitable before.
    You have a new CFO; it seems like right guy,
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    right time.
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    >>ERIC SCHMIDT: Very much so.
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    >>MARY: If you could provide us any thoughts
    on the kind of changes
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    he's been able to make to obvious observations
    on the financials;
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    opex per employee went down 6% last quarter.
    It's still high, relative to a lot of other
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    companies.
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    >>ERIC SCHMIDT: But our profitability is,
    too.
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    >>MARY: Your profitability is still high.
    So there. Touche.
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    And capex per, as a percent of revenue, was
    down dramatically.
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    How should we--and free cash flow was up 70%
    during your last quarter.
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    >>ERIC SCHMIDT: Well, for instance, we like
    cash--we like to generate cash.
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    A good metric in any situation is if you can
    grow your profits at an absolute basis,
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    and if you can generate pretty good free cash
    flow, you're going to get through this.
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    So we've taken that position internally.
    Patrick is--Patrick is our CFO--is particularly
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    at doing business reviews,
    and so we've been going through systematically,
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    business after business.
    And it won't surprise long term followers
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    of Google that in our,
    sort of, hyper growth period, we did not have
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    the necessary systems in place--
    budgeting and the sort of estimation.
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    We're putting those in place today.
    And, in fact, they are in place.
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    So, Google management spends most of its time
    doing business reviews today.
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    Looking at new products--how will this new
    product really change user behavior?
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    What are the new ideas around advertisers?
    And we have a lot of that coming.
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    When we finally get through all of the fear
    and the sort of concern that advertisers
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    have about the world around them, I can tell
    you that they understand the notion
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    of a guaranteed sale.
    They understand that if they put money into
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    on line advertising that's measurable,
    they understand that we can prove to them
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    they'll get their sale.
    And, by the way, in this economy, you need
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    sales.
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    >>MARY: You did an exchange program with P&G
    in the, call it October, November,
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    time frame of last year, where you said these
    guys--these are my words--
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    P&G doesn't get what we're doing.
    Maybe we don't fully understand their wants
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    and needs.
    Let's do a pen-pal employee slot.
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    What were some of the learnings from that?
    How important was it?
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    And have you been able to translate it into
    anything either with P&G,
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    or with other large advertisers that spend
    95% of their budgets off line?
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    >>ERIC SCHMIDT: The larger--in a case that
    consumer packs his goods--people are trying
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    to figure out how to use the Internet to achieve
    their objectives.
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    Many of the organizations don't fundamentally
    understand, at some level,
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    how to use the emergent on line communities
    to market within those communities.
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    So the project that we did with P&G was really
    about getting--and we literally
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    put people in their buildings and they put
    people in ours--was to exchange,
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    sort of, how to do that, because they're one
    of the innovators in that space.
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    So based on that, we changed the way we market
    to, sort of, consumer goods companies, by
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    talking to them not so much on traditional
    text queries, which we'd been saying,
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    you know, if somebody types in "diapers,"
    you should advertise against that
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    because everybody sort of understands that.
    But how you can use targeted on line advertising
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    within the communities--
    the blogging communities, Facebook, and those
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    sorts of groups--
    that fundamentally are where your customers
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    are getting information.
    The fact of the matter is that these days,
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    if you're a consumer,
    the sophisticated consumers spend a lot of
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    time on line
    before they make a purchase.
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    And even if they make--they don't that in
    the first purchase--
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    once they have the product and once they're
    using it, they tend
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    to join affinity groups that are part of that
    product.
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    Diapers being an obvious example as a metaphor
    for new mothers
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    who are interested in learning about new products
    and new ways
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    in which they can take care of their new family.
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    >>MARY: But have you been--anything--has P&G--I
    don't want to pigeonhole P&G--
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    you got insights, but have you seen any translation
    yet?
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    Are you doing the employee swap with other
    companies as well?
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    >>ERIC SCHMIDT: We're going to.
    We're doing it carefully because you have
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    to be careful about intellectual property.
    And I don't want to talk about the specifics.
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    That's their data.
    But we like that model.
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    One of the ways that you can sort of effect
    change is, sort of, direct contact.
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    Literally put the people together.
    And that's new for us.
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    >>MARY: So if we look at the average company
    and the average consumer--
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    spending has been slowing down for a yet.
    There's a bit of a--there appears to be a
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    bit of a freeze right now on action
    for a variety of reasons--but to your point
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    because companies really do
    need customers, at some point this becomes
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    unfrozen, theoretically,
    the on line medium becomes unfrozen faster--any
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    thoughts on how
    that might play out when it plays out?
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    Let's say, the economy turns in quarter "X."
    When we come out of it, are the indications
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    that you're seeing positive
    in the direction of on line gaining more share
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    from off line than it has over
    this long period when it should have been
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    gaining more share than it has?
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    >>ERIC SCHMIDT: Well, in the first place,
    on line continues to gain share in many, many
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    ways.
    Share of mind--share of dollars--and so forth.
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    I don't think there's any new news there.
    And there are more and more on line choices.
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    It's worth trying to figure out when this
    will occur.
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    And for the next few quarters, things are
    going to be very, very tough.
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    So we're talking about 2010, I think, in talking
    to CEOs or talking to customers, everybody
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    is sort of assuming that 2009 is a tough,
    tough year.
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    So the first question is, what can you do
    in 2009?
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    And our sales force goes in to the customer
    and says, "You need revenue now;
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    this is the quickest way to get revenue now."
    In many cases, customers are struggling with
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    contractual commitments
    to off line advertising, for example, where
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    the overall advertising budget
    has been cut so dramatically that they really
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    don't have a lot of room.
    And so there's a political dynamic that goes
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    within the customers.
    Hopefully that'll resolve fairly quickly.
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    It's obviously in their interest that it does.
    The other thing that's going on is that there's
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    an increasing willingness
    to try new systems in the enterprise.
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    We have a set of enterprise offerings which
    are around information, mail,
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    applications, and documents; and we've been
    pleased with the willingness
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    of customers to now accelerate their trials.
    Now, I'd like to think this is because our
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    products are brilliant, clever,
    and wonderful,l and consistent with cloud
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    computing.
    Another possible explanation is their budgets
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    are very, very tight
    and our stuff is just a lot cheaper.
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    Either one of those is acceptable from our
    perspective, because we'll earn
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    the right of the customer over time.
    So the answer to your question is, what does
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    2010 look like?
    A lot of that depends on what the growth rate
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    of the recovery will look like.
    And nobody at this point knows what a global
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    recovery is going to look like.
    But it's reasonable to expect that now that
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    we've gotten off of the
    on line penetration, we'll get back to that.
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    Because the trends are still all in that direction.
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    >>MARY: On that cheery note, let's talk about
    music videos.
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    >>ERIC SCHMIDT: Okay.
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    >>MARY: The You Tube, to me as a consumer,
    is sort of like MTV was 20 years ago--
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    15 or 20 years ago.
    You haven't monetized it yet the way you are
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    starting to.
    There are initial signs, or I don't know how
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    many instances you're doing this
    and where you're selling the music--either
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    MP3s via Amazon or I-Tunes via Apple--with
    some of your most used videos.
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    How do you see both the artists using that
    venue over the next one to two years
  • 16:29 - 16:32
    as they're dealing with their contracts with
    the industry?
  • 16:32 - 16:37
    And how do you see the monetization for the
    artists and for You Tube play out,
  • 16:37 - 16:44
    just as one example.
    You may want to focus on another way that
  • 16:44 - 16:45
    You Tube is increasingly going
    to be monetized.
  • 16:45 - 16:48
    >>ERIC SCHMIDT: Well, You Tube is--You Tube
    is slowly getting the monetization right.
  • 16:48 - 16:51
    It's taken us much longer than we had hoped
    to get it right.
  • 16:51 - 16:57
    I've always been concerned that the aggregate
    monetization of on line
  • 16:57 - 16:59
    does not replace the lost revenue for off
    line.
  • 16:59 - 17:02
    That's the fundamental conundrum of music
    industry.
  • 17:02 - 17:05
    It's a potential conundrum for the video and
    movie industries,
  • 17:05 - 17:09
    and everybody is very worried about this,
    so we're working hard on that.
  • 17:09 - 17:13
    The music industry as a whole has the following
    problem.
  • 17:13 - 17:20
    In the 1980s, they believe--their self view--is
    that they helped create MTV,
  • 17:20 - 17:24
    which is a very successful property, obviously,
    by giving them licenses
  • 17:24 - 17:29
    to music videos "too cheaply," according to
    their view.
  • 17:29 - 17:34
    And so there's an ongoing battle, business
    discussion, whatever term you want to do,
  • 17:34 - 17:38
    about how do you compensate the music industry
    for the use of the music
  • 17:38 - 17:43
    in things which are promotional?
    I don't know how that's going to resolve itself.
  • 17:43 - 17:47
    Apple, and I think you know, as you know,
    I'm on the Board of Apple--
  • 17:47 - 17:52
    successfully has worked that out with I-Tunes,
    after a lot of arguing.
  • 17:52 - 17:57
    And I think I-Tunes is a very positive example
    of this.
  • 17:57 - 18:01
    We need an analogous example of the way music
    videos will work on the Internet.
  • 18:01 - 18:06
    You Tube is very successful with music videos.
    It's also very successful with sports, comedy,
  • 18:06 - 18:10
    and other sort of humor.
    And we are working hard on longer form content
  • 18:10 - 18:14
    and HD content.
    Because You Tube has so many viewers--literally
  • 18:14 - 18:19
    this huge audience--
    if we can get even small amounts of profit
  • 18:19 - 18:22
    because of the scale,
    add the big numbers really quickly.
  • 18:22 - 18:29
    >>MARY: Some of the obstacles in the way with
    regards to getting more content
  • 18:29 - 18:34
    on You Tube have been the Viacoms of the world,
    and then the major media companies.
  • 18:34 - 18:36
    >>ERIC SCHMIDT: That would be a one billion
    dollar lawsuit.
  • 18:36 - 18:38
    >>MARY: That would be a one billion dollar
    lawsuit.
  • 18:38 - 18:44
    Anyway, I'm not going to go down that path.
    But if we look at the financial results for
  • 18:44 - 18:47
    those media companies
    in the fourth quarter, using News Corp as
  • 18:47 - 18:51
    an example, they're local
    TV review was down 30% plus.
  • 18:51 - 18:55
    They may--They, meaning--and I mentioned this
    earlier today,
  • 18:55 - 19:00
    but the trajectory that the local TV and broadcast
    TV is on is sort of similar.
  • 19:00 - 19:04
    It's just that you look at a chart, to where
    newspapers were a year ago,
  • 19:04 - 19:09
    is it possible that that group of players
    who have been stand-off to you
  • 19:09 - 19:13
    and not wanting to participate, may change
    their view, simply given
  • 19:13 - 19:16
    that their economic situation is different
    than it was before.
  • 19:16 - 19:19
    >>ERIC SCHMIDT: I would hope so.
    And, you know, they see the same numbers that
  • 19:19 - 19:24
    we do, and we understand their problem.
    And we are critically dependent on the creation
  • 19:24 - 19:29
    of this high quality content.
    There's only so much user-generated video
  • 19:29 - 19:31
    that everybody is going to want.
    And there's a real reason why professionally
  • 19:31 - 19:37
    produced narrative is so successful.
    You know, just watch the Oscars and get a
  • 19:37 - 19:40
    sense of how important it is to society.
    My view is that--you asked the question, if
  • 19:40 - 19:44
    I may answer it at the wrong order.
    The right way to answer the question is, What
  • 19:44 - 19:48
    does the future look like?
    And then, How does everybody's models adapt
  • 19:48 - 19:49
    to that?
  • 19:49 - 19:50
    >>MARY: Well, we know what the future looks
    like.
  • 19:50 - 19:54
    >>ERIC SCHMIDT: Well, let's say it, because
    I think people are often, are a little confused
  • 19:54 - 19:57
    about it.
    The fact of the matter is that mobile devices
  • 19:57 - 20:01
    are going to be the majority
    of the way that people get information.
  • 20:01 - 20:05
    And the argument is relatively simple.
    You already have them.
  • 20:05 - 20:08
    They're called your phones.
    And over the next five or 10 years, these
  • 20:08 - 20:11
    phones, if you just--
    a simple Moore's Law calculation--will have
  • 20:11 - 20:15
    the capacity to do much of
    the entertainment and communication and so
  • 20:15 - 20:18
    forth that you use in other media.
    And you're seeing that today.
  • 20:18 - 20:21
    So you have a business model issue.
    But there's not a question of how people are
  • 20:21 - 20:24
    going to spend their time.
    So let's go through what these devices look
  • 20:24 - 20:27
    like.
    They've got a GPS on them, so they know where
  • 20:27 - 20:30
    you are.
    They're personal, so they know what you've
  • 20:30 - 20:32
    seen and they don't show you
    the same thing over and over again, like my
  • 20:32 - 20:35
    television.
    You know? The same show over and over again?
  • 20:35 - 20:38
    Show it just once.
    It's highly, highly personal.
  • 20:38 - 20:43
    It can do excerpts.
    And, of course, it's also summary form.
  • 20:43 - 20:47
    So the combination of all of that means a
    huge change in the business model.
  • 20:47 - 20:50
    And I don't think we know exactly how that'll
    monetize.
  • 20:50 - 20:53
    What we do know is those products are getting
    built.
  • 20:53 - 20:58
    And so the challenge and the opportunity is
    to figure out how to make money in that.
  • 20:58 - 21:02
    But, you won't get there by suing your end
    users.
  • 21:02 - 21:05
    You won't get there by preventing this technology
    from happening.
  • 21:05 - 21:08
    It's going to happen.
  • 21:08 - 21:10
    >>MARY: What was that again?
  • 21:10 - 21:12
    >>ERIC SCHMIDT: It's going to happen.
  • 21:12 - 21:15
    >>MARY: Two last questions from me, and Vic
    did a great job on the panel
  • 21:15 - 21:22
    on the mobile Internet a few moments ago.
    Would you be willing to opine in your lifetime
  • 21:25 - 21:30
    when mobile-related
    revenue search might surpass PC-based revenue?
  • 21:30 - 21:32
    Given that we now know where the future is
    going?
  • 21:32 - 21:39
    >>ERIC SCHMIDT: It clearly will.
    It's a question of the growth rate of data-capable
  • 21:39 - 21:45
    mobile devices.
    The reason it clearly will is that the monetization
  • 21:45 - 21:49
    of the ads should be higher,
    because they're even more targeted.
  • 21:49 - 21:53
    So we have a lot of evidence, and Vic talks
    about this in his speeches,
  • 21:53 - 21:56
    where when you have a powerful browser, whether
    it's the I-Phone,
  • 21:56 - 22:02
    is a good example, the Blackberry now has
    one, obviously the Android phones,
  • 22:02 - 22:06
    as they come out.
    People spend many, many more searches when
  • 22:06 - 22:10
    they finally have a capable browser.
    And so one of the things, one of the questions
  • 22:10 - 22:13
    is what's new
    in the technology sense, as opposed to the
  • 22:13 - 22:17
    financial market sense,
    and the development of this new, open source
  • 22:17 - 22:21
    browser that all these things
    are based on, really does create that first
  • 22:21 - 22:24
    step of a whole new platform.
    So how long does it take?
  • 22:24 - 22:27
    The answer is, a few years.
    But not a few decades.
  • 22:27 - 22:30
    >>MARY: One last question from me, and then
    I'll turn it over to others.
  • 22:30 - 22:35
    You have been a great partner with your revenue-sharing
    agreements
  • 22:35 - 22:39
    with thousands or millions of other players.
    You don't necessarily get the credit for it
  • 22:39 - 22:44
    that, in my humble opinion, you should.
    But you're offering those sorts of compelling
  • 22:44 - 22:48
    deals to content providers.
    You're offering an Android operating system
  • 22:48 - 22:53
    to the mobile device market.
    And this goes back, it's the same question,
  • 22:53 - 22:57
    slightly differently,
    do those offers become more compelling to
  • 22:57 - 23:02
    standouts in the next six to 12 months
    than they have been in the past?
  • 23:02 - 23:03
    >>ERIC SCHMIDT: Do you mean people who have
    previously said no?
  • 23:03 - 23:04
    >>MARY: Yep. Yep.
  • 23:04 - 23:08
    >>ERIC SCHMIDT: Well, I think one of the first
    principles of business is that they say no
  • 23:08 - 23:12
    this year
    and maybe they'll say yes next year.
  • 23:12 - 23:16
    We're working really hard to create ecosystems
    that have
  • 23:16 - 23:21
    enough differentiation and enough innovation
    that people want to play in them.
  • 23:21 - 23:25
    And we're also trying to do business terms
    that are non-exclusive,
  • 23:25 - 23:30
    so that everybody has access to it.
    So there's certainly no prohibition from people
  • 23:30 - 23:34
    doing it.
    In the Android case, it was discussed at the
  • 23:34 - 23:37
    3GSM conference
    that there are quite a few partners that have
  • 23:37 - 23:41
    pre-announced their intent
    to offer Android-based devices of one kind--and
  • 23:41 - 23:44
    some of these things
    look like phones but some of them are, in
  • 23:44 - 23:46
    fact, not phones.
    And that obviously, then, creates the cycle
  • 23:46 - 23:49
    for more applications.
    And that'll bring more people to the party.
  • 23:49 - 23:53
    I think people in the room here understand
    how platform businesses work,
  • 23:53 - 23:56
    and it's fundamentally about momentum.
    Can you get enough players?
  • 23:56 - 24:00
    Can you get enough of the pieces to go?
    And if you offer a sufficiently compelling
  • 24:00 - 24:02
    value proposition
    and a real differentiator, these things can
  • 24:02 - 24:07
    grow big very quickly.
    I think the lesson of the Internet is that
  • 24:07 - 24:11
    new businesses can grow
    very, very quickly when you get just the right
  • 24:11 - 24:13
    combination of things
    and you get scale.
  • 24:13 - 24:14
    >>MARY: And in the mobile internet, we have
    it.
  • 24:14 - 24:17
    >>ERIC SCHMIDT: Yeah. We clearly have had
    that this year.
  • 24:17 - 24:21
    And, by the way, we've been waiting for years,
    so we've talked about this
  • 24:21 - 24:24
    for a long time.
    So, again, in the ‘What's New,' I think
  • 24:24 - 24:24
    it's finally there.
  • 24:24 - 24:27
    >>MARY: Who would've thought that the best
    signet that could've ever happened
  • 24:27 - 24:30
    to the mobile Internet is that the growth
    was constrained by the carriers
  • 24:30 - 24:33
    in their decks for so long and that it would
    happen to get traction at the time
  • 24:33 - 24:36
    when the economy was very tough?
  • 24:36 - 24:39
    >>ERIC SCHMIDT: And one of the interesting
    things about the carriers is the carriers
  • 24:39 - 24:43
    are looking
    for new sources of data revenue and, you know,
  • 24:43 - 24:47
    you asked earlier about the netbooks?
    Some of the carriers are saying, "Well, why
  • 24:47 - 24:50
    don't we subsidize all of these
    different kinds of devices in the same way
  • 24:50 - 24:55
    that they do with mobile phones today?" Everybody
    understands the mobile phone plans, and they're
  • 24:55 - 24:57
    subsidized,
    and so forth, to get those things out of there.
  • 24:57 - 25:01
    And, again, that's another new thing that
    I think will serve as an accelerant
  • 25:01 - 25:06
    to an already exciting industry.
  • 25:06 - 25:09
    >>MARY: Any questions?
  • 25:09 - 25:12
    >>SPEAKER: Thanks. Greg sort of crossed specific
    capital.
  • 25:12 - 25:16
    Mary mentioned Japan as really leading in
    the mobile Internet.
  • 25:16 - 25:19
    And I wanted to understand what you're optimistic
    about in terms
  • 25:19 - 25:23
    of other countries that are coming along.
    Certainly it's not this country.
  • 25:23 - 25:27
    But other countries that you think would follow
    the footsteps of Japan
  • 25:27 - 25:32
    with mobile advertising, other revenue?
    Second question is what is your venture capital
  • 25:32 - 25:34
    and M&A strategy going forward?
  • 25:34 - 25:40
    >>ERIC SCHMIDT: With Japan, we have now partnerships,
    I think, with two of the three,
  • 25:40 - 25:46
    or the three, depending on exactly how you
    define the leading mobile providers.
  • 25:46 - 25:50
    And the monetization is excellent.
    And so when you get it right, when you have
  • 25:50 - 25:53
    the right ad product
    and the right search product on the right
  • 25:53 - 25:56
    device and, of course, Japan,
    the products themselves are all different.
  • 25:56 - 25:58
    Anyone who has spent their, tried to get your
    own phone to work
  • 25:58 - 26:01
    on their networks, so we know that as a proof
    point.
  • 26:01 - 26:06
    And that's been true for a couple of years.
    So, we're now attempting to replicate those
  • 26:06 - 26:11
    kinds of deals.
    The obvious prize will be China because of
  • 26:11 - 26:17
    the simple volume there.
    There's enough growth in CPMs and, basically,
  • 26:17 - 26:21
    application use
    and wireless data networks in China that that's
  • 26:21 - 26:27
    sort of the next really, really big one.
    The penetration for mobile devices in Europe
  • 26:27 - 26:30
    is very strong,
    but the economies are not so strong.
  • 26:30 - 26:33
    We'll wait and see what happens there.
  • 26:33 - 26:34
    >>SPEAKER: You mentioned--
  • 26:34 - 26:37
    >>ERIC SCHMIDT: I'm sorry--second question.
    I apologize.
  • 26:37 - 26:41
    You asked a question about the venture arm
    and M&A strategy.
  • 26:41 - 26:46
    We have largely been waiting for prices to
    get better.
  • 26:46 - 26:53
    A lot of--the good news is we have lots of
    capital.
  • 26:53 - 26:56
    And the bad news is we're still trying to
    get everybody into the model
  • 26:56 - 27:01
    that we really want in terms of M&A.
    And I think it'll start soon, but it's pretty
  • 27:01 - 27:03
    inactive right now.
    Sir, go ahead.
  • 27:03 - 27:08
    >>SPEAKER: You mentioned in your, a few minutes
    ago here, that you were
  • 27:08 - 27:11
    in strong support of the new increases in
    the government spending
  • 27:11 - 27:14
    and the stimulus program.
    Could you explain a little bit, perhaps, how
  • 27:14 - 27:17
    you expect to benefit
    from the new stimulus program?
  • 27:17 - 27:20
    And, what do you say to the argument that
    if government spending
  • 27:20 - 27:25
    were the answer, the Soviet Union would have
    been the richest country in the world?
  • 27:25 - 27:30
    >>ERIC SCHMIDT: I have a very long and strong
    answer to the last part of the question but,
  • 27:30 - 27:37
    in the interest of time, I'll say that we
    benefit when our customers have jobs,
  • 27:39 - 27:46
    because they buy stuff.
    So any solution that gets the middle class,
  • 27:46 - 27:51
    if you will, to feel more confident,
    benefits Google--our advertising revenue,
  • 27:51 - 27:55
    our customers, our partners,
    and our shareholders.
  • 27:55 - 28:00
    So, we can debate the specifics.
    As you know, the current stimulus package
  • 28:00 - 28:05
    is--no one has ever done it
    at this scale before--it's two-thirds as directed
  • 28:05 - 28:08
    spending and one-third
    is tax credits of one kind or another, much
  • 28:08 - 28:14
    of which goes to the state and local governments
    and for extended unemployment benefits, and
  • 28:14 - 28:16
    then various things
    involving the AMT.
  • 28:16 - 28:20
    With respect to how Google would specifically
    benefit beyond that,
  • 28:20 - 28:21
    it's more a question of how does the Internet
    benefit?
  • 28:21 - 28:28
    And the stimulus package has on it on the
    order of 20 billion of essentially
  • 28:29 - 28:34
    payment subsidies and credits that cause the
    build out of the fast internet,
  • 28:34 - 28:38
    the Broadband Internet, to occur more quickly.
    It also has about $20 billion in increases
  • 28:38 - 28:42
    in science funding,
    which we believe will go into universities
  • 28:42 - 28:49
    that will then help with the lag.
    They'll build some of the new and creative
  • 28:50 - 28:51
    applications that we depend on.
  • 28:51 - 28:55
    >>SPEAKER: In the past, you've talked about
    where you were in terms of monetization
  • 28:55 - 29:00
    of existing properties and existing applications.
    I was wondering if you could, sort of, give
  • 29:00 - 29:07
    us an update on where you think you are?
    I mean, of the things you can control, monetization
  • 29:07 - 29:11
    of your properties is one of them.
    Where do you think you are at this point?
  • 29:11 - 29:14
    What this downturn means in terms of accelerating
    monetization?
  • 29:14 - 29:15
    Thanks.
  • 29:15 - 29:20
    >>ERIC SCHMIDT: There's always a danger, when
    you have a web site, that you temporarily
  • 29:20 - 29:23
    over monetize?
    In other words, that you take your page and
  • 29:23 - 29:27
    you fill it with ads.
    And that works for a quarter or two, and then
  • 29:27 - 29:32
    your customers say,
    "Well, heck, that's an ad page rather than
  • 29:32 - 29:36
    a content page."
    And then they move somewhere else.
  • 29:36 - 29:40
    So, we at Google are roughly at our monetization,
    or what we call coverage,
  • 29:40 - 29:44
    level, of about a year ago.
    And that feels about right.
  • 29:44 - 29:48
    It's, frankly, a judgment.
    There's some science behind it, but it's within
  • 29:48 - 29:55
    a range of what we have historically done.
    We have looked at other properties that have
  • 29:55 - 29:58
    a lot of page views,
    and much of the social networking things,
  • 29:58 - 30:01
    for example.
    And they don't monetize that well.
  • 30:01 - 30:05
    And they don't monetize nearly as well as
    text search.
  • 30:05 - 30:10
    So we're unlikely to do major changes there,
    although we're trying a few things.
  • 30:10 - 30:14
    The next--another way of asking your question
    is, where is the next source of revenue?
  • 30:14 - 30:19
    And the next source of revenue is the current
    business functioning better
  • 30:19 - 30:23
    with better conversion, more traffic, more
    advertisers, which is our core business.
  • 30:23 - 30:29
    The next, and adjacent, business, is a set
    of display businesses
  • 30:29 - 30:32
    and an exchange that are being built as a
    consequence
  • 30:32 - 30:36
    of the Double Click acquisition.
    The display business is as large as the text
  • 30:36 - 30:39
    search business.
    It's relatively balkanized?? (30:39).
  • 30:39 - 30:44
    It's not a uniform in any particular way.
    The systems are complicated, the way the display
  • 30:44 - 30:48
    ads are managed,
    is done, in many cases, by hand or by poor
  • 30:48 - 30:51
    quality spreadsheets.
    So we see an opportunity to apply the Google
  • 30:51 - 30:54
    magic, you know,
    the measurement and the scaling, in that business.
  • 30:54 - 30:59
    And that's probably the next big one.
  • 30:59 - 31:04
    >>MARY: Any other questions?
    Yep, right here.
  • 31:04 - 31:08
    We'll move beyond the first three rows at
    some point.
  • 31:08 - 31:10
    >>SPEAKER: Thank you.
    I wanted to get your thoughts on Twitter.
  • 31:10 - 31:14
    There's been a lot of discussion there that
    potentially it evolves
  • 31:14 - 31:19
    as a real time search engine, and in an un-Google-like
    way,
  • 31:19 - 31:23
    you haven't really responded with any sort
    of application or product there,
  • 31:23 - 31:28
    outside of, maybe, Blogger.
    How do you foresee that product in the next
  • 31:28 - 31:29
    few years?
    And is that a potential or a threat for Google?
  • 31:29 - 31:36
    >>ERIC SCHMIDT: We're in favor of all of these
    new communications mechanisms.
  • 31:38 - 31:45
    Google just put up a Google Twitter site.
    Google can tweet to you.
  • 31:45 - 31:49
    It's called At Google.
    And so you can go ahead and listen to our
  • 31:49 - 31:54
    ruminations as to where we are
    and what we're doing in 160 characters or
  • 31:54 - 31:57
    less.
    Speaking as a computer scientist, I view all
  • 31:57 - 32:01
    of these as, sort of,
    poor man's email systems.
  • 32:01 - 32:06
    In other words, they have aspects of an email
    system, but they don't have a full offering.
  • 32:06 - 32:10
    So, to me the question about companies like
    Twitter is, do they fundamentally
  • 32:10 - 32:16
    involve as sort of ‘note' phenomena?
    Or do they fundamentally involve to have storage,
  • 32:16 - 32:19
    revocation, identity,
    and all the other aspects that traditional
  • 32:19 - 32:24
    email systems have?
    Or, do email systems themselves broaden what
  • 32:24 - 32:26
    they do to take on some
    of that characteristic?
  • 32:26 - 32:31
    I think the innovation is great.
    In Google's case, we have a very successful
  • 32:31 - 32:34
    instant messaging product.
    And that's what most people end up using.
  • 32:34 - 32:38
    And having said that I think it's wonderful,
    Twitter's success is wonderful,
  • 32:38 - 32:41
    and I think it shows you that there are many,
    many new ways to reach
  • 32:41 - 32:45
    and communicate, especially if you are willing
    to do so publicly.
  • 32:45 - 32:48
  • 32:48 - 32:50
    We're moving to the fourth row, third row.
  • 32:50 - 32:55
    >>SPEAKER: Another big picture question, if
    you don't mind.
  • 32:55 - 33:01
    You said the economy is dire, and that you
    don't see a sign of a current bottom.
  • 33:01 - 33:04
    But, as you look around the world, do you
    see many regional differences
  • 33:04 - 33:09
    in how badly areas are affected, and then
    in general, just as a world-wide view,
  • 33:09 - 33:14
    how do you feel about broadband penetration
    rates, especially in Latin America,
  • 33:14 - 33:17
    but elsewhere around the world, and whether
    the economic slowdown
  • 33:17 - 33:23
    is going to dampen that move toward broadband
    penetration in other countries
  • 33:23 - 33:24
    aside from the U.S.?
  • 33:24 - 33:27
    >>ERIC SCHMIDT: What's interesting is Latin
    America is doing so well.
  • 33:27 - 33:30
    I was joking with my friend who lives in Mexico
    that maybe Mexico
  • 33:30 - 33:36
    should bail out the United States.
    The fact of the matter is that Latin American
  • 33:36 - 33:41
    economies are now
    in a position of having higher growth than
  • 33:41 - 33:46
    many of the other countries world-wide.
    I don't think we see anything different than
  • 33:46 - 33:49
    what's been publicly reported,
    which goes something like this.
  • 33:49 - 33:53
    The United States, because of our economic
    structure, is likely to both have
  • 33:53 - 33:57
    a quicker descent and a quicker recovery than
    Europe.
  • 33:57 - 34:01
    That Europe is offset by some number of quarters,
    and we believe
  • 34:01 - 34:03
    that all of that is true, based on the data
    that we've seen.
  • 34:03 - 34:08
    We also believe that India and China are being
    affected, but to a lesser degree,
  • 34:08 - 34:14
    for all the reasons that have been said publicly.
    What we don't know is, what does this do to
  • 34:14 - 34:17
    the long term capital structure
    of these economies?
  • 34:17 - 34:23
    I don't think anybody knows, when all of the
    government stimulus is done,
  • 34:23 - 34:27
    and remember that the government stimulus
    in crisis here is not as bad as,
  • 34:27 - 34:33
    for example, as what we're seeing in Britain
    or, for heavens sakes, Iceland.
  • 34:33 - 34:37
    We don't really know what the extent of that
    will be in terms of both
  • 34:37 - 34:40
    the nationalization questions of the institutions
    of those industries,
  • 34:40 - 34:45
    and consumer confidence in savings rate.
    There's sort of negative examples if you look
  • 34:45 - 34:48
    at Japan, which is,
    after 13 years of recession, Japan went from
  • 34:48 - 34:52
    essentially a culture
    that was at least interested in brands and
  • 34:52 - 34:56
    at least interested in
    real consumer behavior as defined by America,
  • 34:56 - 35:00
    to a country that was
    sufficiently traumatized that they are now
  • 35:00 - 35:04
    very, very heavy net savers,
    because their economic structure and labor
  • 35:04 - 35:08
    markets also changed
    to also favor much more at risk employment.
  • 35:08 - 35:13
    Those are big changes if you're Japanese.
    And I don't think anybody knows to what degree
  • 35:13 - 35:16
    that will affect the United States.
    My personal view, and I've said this very
  • 35:16 - 35:21
    strongly, is that Americans
    love their credit cards.
  • 35:21 - 35:23
    And that if you think about what we have to
    do in our country,
  • 35:23 - 35:27
    we basically have to solve the credit problem,
    we have to get the job situation
  • 35:27 - 35:31
    at least stable so people are not afraid of
    losing their jobs,
  • 35:31 - 35:32
    and we have to do something about the housing
    crisis.
  • 35:32 - 35:37
    All of those issues are being worked on now.
    When those things are done, it's a reasonable
  • 35:37 - 35:40
    bet that Americans
    will go back to what we do best, which is
  • 35:40 - 35:42
    to spend money.
  • 35:42 - 35:43
    [laughter]
  • 35:43 - 35:49
    >>MARY: Just one non-Google question, Eric.
    This question made me think of it.
  • 35:49 - 35:54
    You talked about the stimulus package, and
    as consumers on Wall Street,
  • 35:54 - 35:58
    we don't see a lot of the impact of the stimulus
    package with any immediacy,
  • 35:58 - 36:01
    but that's not the point.
    The point, or that's not the question.
  • 36:01 - 36:06
    On the academic side, the institutions that
    are going to get some
  • 36:06 - 36:09
    of the spending now--have a good sense of
    when they're going to get it.
  • 36:09 - 36:12
    But who's going to get it?
    They're prioritizing--they're really excited.
  • 36:12 - 36:15
    You grew up in your business career in Silicon
    Valley.
  • 36:15 - 36:19
    You grew up in an industry and with a company
    son that might not have existed
  • 36:19 - 36:24
    but for government funding and AT&T support,
    and I'm stretching the facts
  • 36:24 - 36:29
    here a little bit to make a different point.
    Are you confident, given what you've heard,
  • 36:29 - 36:32
    given where you've been
    over the course of the last several weeks,
  • 36:32 - 36:38
    that the American economy
    will see some good things come out of that
  • 36:38 - 36:41
    directed spending that is going
    into academic institutions, as unlike what
  • 36:41 - 36:43
    we have seen in a very long time?
  • 36:43 - 36:49
    >>ERIC SCHMIDT: I am, and I think there's
    a lot of reasons to be very optimistic.
  • 36:49 - 36:53
    I know everybody is sort of depressed when
    you read the headlines
  • 36:53 - 36:58
    and watch the television, and so forth.
    But, the American story is a story of innovation.
  • 36:58 - 37:01
    And the system of universities that we have,
    the young founders
  • 37:01 - 37:04
    that come out of universities that form great
    companies, the ability
  • 37:04 - 37:07
    to do quickly the capital formation and the
    venture industry,
  • 37:07 - 37:13
    and so forth, is unparalleled.
    If you look at where jobs come from, they
  • 37:13 - 37:16
    come from the private sector.
    And high-paying jobs come from people who
  • 37:16 - 37:20
    work in knowledge-intensive
    industries that are sophisticated, or very
  • 37:20 - 37:25
    high in manufacturing jobs.
    So it seems obvious to me that part of the
  • 37:25 - 37:28
    way to get this fixed for the longer term,
    and I'm not talking about the regulatory failures,
  • 37:28 - 37:31
    which is another separate
    and long conversation.
  • 37:31 - 37:38
    It's to make sure that the necessary pre-conditions
    are present for entrepreneurs
  • 37:38 - 37:43
    and existing businesses to either re-use existing
    capital plants to build,
  • 37:43 - 37:48
    for example, the classic example here is batteries
    for hybrid cars
  • 37:48 - 37:52
    in the United States, as opposed to in Korea
    and in Germany.
  • 37:52 - 37:55
    And, basically, get those jobs in the United
    States.
  • 37:55 - 37:59
    That's ultimately the answer to all of the
    incessant criticism
  • 37:59 - 38:02
    that you hear about jobs moving to India and
    China, and service wages,
  • 38:02 - 38:06
    and so forth and so on.
    It's ultimately about the extraordinary asset
  • 38:06 - 38:11
    that we have in our universities
    and our research labs to, essentially, create
  • 38:11 - 38:13
    the next Google.
    And not just in our industry.
  • 38:13 - 38:20
    >>MARY: We have time for one more question.
    Yeah, go ahead.
  • 38:23 - 38:23
    Eric will repeat it.
  • 38:23 - 38:24
    <[inaudible] that you talked about.
  • 38:23 - 38:30
    What are the three things that need to happen
    for it to become
  • 38:34 - 38:35
    a material part of your business?
  • 38:35 - 38:36
    >>ERIC SCHMIDT: The question was what are
    the three things that needs to get done
  • 38:36 - 38:41
    to become a material part of our business?
    Let me answer your question without the word
  • 38:41 - 38:44
    ‘material' in the middle of it,
    because ‘material' has a very specific
  • 38:44 - 38:51
    meaning.
    The first problem, if you're a display--if
  • 38:51 - 38:56
    you have essentially a display property--
    you know, you want to sort of show ads, it's
  • 38:56 - 38:59
    very difficult to figure out
    which ad to show.
  • 38:59 - 39:02
    Because there are multiple vendors who show
    you these ads.
  • 39:02 - 39:06
    And we're in the process of building the equivalent
    of an ad exchange,
  • 39:06 - 39:09
    which will allow you to do that automatically.
    You do it with scientific measurements.
  • 39:09 - 39:14
    So, today what people do is they use heuristics.
    And the heuristics in that space are terrible.
  • 39:14 - 39:17
    The second issue in display has to do with
    standardization of ad formats.
  • 39:17 - 39:21
    So, again, here you are--you have a property,
    you have a place for display.
  • 39:21 - 39:25
    And there's not agreement at the level that
    it needs to be on the standardization
  • 39:25 - 39:30
    of the delivery of the display.
    And especially around interactive and video
  • 39:30 - 39:33
    ads.
    If you think about it, the future of display
  • 39:33 - 39:37
    ads is not a static picture,
    but rather an ad that brings you in--that
  • 39:37 - 39:43
    tells you a narrative.
    The best ads add real value to the consumer's
  • 39:43 - 39:46
    experience.
    We take the view that ads are valuable if
  • 39:46 - 39:52
    they're targeted and are information-rich.
    And the most information-rich, by obvious
  • 39:52 - 39:55
    argument, is something
    which involves video and a story, and a narrative,
  • 39:55 - 39:58
    and more references.
    And the technology will enable the creation
  • 39:58 - 40:01
    of those.
    And then the third, in our case, is the construction
  • 40:01 - 40:04
    of the business relationship
    with the large advertisers we're still working
  • 40:04 - 40:05
    on.
  • 40:05 - 40:11
    >>MARY: If there's a 10 second question and
    a 20 second answer, fire away.
  • 40:11 - 40:18
  • 40:20 - 40:26
    has been [inaudible]…
    You're potentially on the horizon to have
  • 40:26 - 40:31
    a consolidation of searches
    if two competitors merge with a much better
  • 40:31 - 40:36
    capitalized capital structure.
    How do you see any potential impact should
  • 40:36 - 40:40
    Microsoft and Yahoo come together,
    given you started off the conversation talking
  • 40:40 - 40:42
    about consumers can be fickle
    switching search engines?
  • 40:42 - 40:42
    Thanks.
  • 40:42 - 40:46
    >>ERIC SCHMIDT: I don't know if that scenario
    will occur.
  • 40:46 - 40:49
    We did our best attempt at a deal with Yahoo,
    and as you know,
  • 40:49 - 40:54
    we had to cancel it at the very last minute.
    We wish them the best of luck.
  • 40:54 - 41:01
    And Carol is a fine and able CEO.
    What do I really think will happen here?
  • 41:02 - 41:09
    I think that the problem has to do with Microsoft's
    ability
  • 41:09 - 41:13
    to use its Windows monopoly to restrict consumer
    choice.
  • 41:13 - 41:16
    That's not a new subject.
    It's been discussed at great length.
  • 41:16 - 41:20
    So anything that Microsoft would do that would
    eliminate consumer choice
  • 41:20 - 41:24
    with respect to search engines, Internet browsers,
    distribution--
  • 41:24 - 41:26
    for which it was previously found guilty--are
    of concern.
  • 41:26 - 41:30
    And there's a history of that.
    So that's what we worry about.
  • 41:30 - 41:34
    I think as long as the technologies are competing
    on a fair to fair basis,
  • 41:34 - 41:36
    I think that's great.
  • 41:36 - 41:38
  • 41:38 - 41:39
    >>ERIC SCHMIDT: Well, thank you.
  • 41:39 - 41:39
    [applause]
Title:
Eric Schmidt at Morgan Stanley Technology Conference
Duration:
41:43

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