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Convert Leads into Customers With Lead Nurturing | Lead Generation

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    >> As we know, one of
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    the most challenging
    component of running
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    a business is bringing in
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    leads and turning
    them into sales.
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    Using lead nurturing, you
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    can convert prospects into
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    qualified leads and also
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    build an audience
    of raving fans.
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    In this video, I will
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    share what is
    lead nurturing,
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    why is it important,
    and how to start it.
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    Hi, marketers.
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    My name is Waseem Bashir,
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    and I'm a B2B
    marketing consultant.
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    If you want to learn
    more about marketing and
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    lead generation to
    grow your business,
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    you are in the
    right place.
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    So let's start
    the video with
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    the lead nurturing
    introduction.
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    [MUSIC]
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    Lead nurturing
    is a process
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    that allows you
    to develop and
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    sustain relationships
    with prospects
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    at every stage of
    the sales funnel.
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    Through effective content
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    sharing and
    marketing effort,
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    it helps bridge the
    gap between you and
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    your target audience
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    through personalized
    campaigns.
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    The idea is
    simple: to share
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    relevant and engaging
    content to earn
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    prospects' trust and
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    showcase subject
    matter authority.
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    As a marketer, you
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    aim to generate
    more leads,
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    but lead generation
    alone is not enough.
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    Not all prospects are
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    ready to become customers.
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    When I speak
    to businesses,
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    I hear this statement
    many times from them.
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    "But Waseem, we mark these
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    leads as loss and
    forget about them."
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    There's a huge
    opportunity here,
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    and I call this
    money on the table.
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    So let's define the goals
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    of a strong lead
    nurturing system.
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    First, you need to
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    segment your
    prospects into
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    targeted personas, so you
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    know exactly
    their pinpoints,
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    challenges, and
    product/service needs.
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    You have to identify which
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    stage a prospect
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    belongs to in a
    sales funnel.
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    And you need to
    share relevant
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    and high authority content
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    to push the prospect
    to the next stage.
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    So, for example, if
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    the prospect is at the
    top of the funnel,
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    the aim of the
    lead nurture
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    campaign should
    be to nurture
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    the prospect to
    the middle of
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    the funnel using
    valuable content.
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    You need to position
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    yourself as a
    trusted leader.
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    You need to have a good
    lead-nurturing system
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    that is measurable and
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    you should be
    able to track it.
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    And the best part,
    it should be fully
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    automated so you don't
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    have to worry about it.
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    And finally, it should
    deliver results.
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    In summary, to visualize
    lead nurturing,
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    think of it as if you were
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    walking with
    somebody and holding
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    their hand to take
    the next step
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    towards better
    business decisions.
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    Let me show you
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    a real-world example
    of lead nurturing.
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    So on our own
    agency website,
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    we have a
    contractor's form,
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    which is almost branded as
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    tell us about your
    project in which
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    prospects come in
    and they choose
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    what service are
    they're interested in,
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    whether it's a
    website landing
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    page or marketing
    automation.
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    So they will probably
    come in here,
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    click one of
    those services,
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    and then click "Continue".
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    And then they will
    obviously answer
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    a few more questions like,
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    when do you want to
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    start and stuff like that.
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    So this is really helpful,
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    and I'll show
    you in a minute,
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    but the important
    thing is segmentation.
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    So we want to know
    exactly, first of all,
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    the prospect who's coming
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    in, what are they
    interested in?
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    And second, depending
    on who they are,
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    we can then send them more
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    information down the line.
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    So, for example, there's
    a question here.
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    Are you an agency or
    marketing consultant?
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    If they say yes, then
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    obviously we know
    then who they
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    are, and we can help
    them in a different way.
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    So, for example,
    let me then
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    show you behind the scenes
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    of how things work.
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    So when they fill out
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    the form on the website,
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    we send them
    what is known as
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    a booking nurture
    sequence where
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    we try to get them
    on a call with us.
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    So this is very
    critical that we
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    get them on a call
    very quickly.
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    So we send like
    three emails and
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    then also try manually
    to reach out to them.
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    And in case if we can't
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    hear or can't
    connect to them,
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    we would mark
    them as lost.
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    Once we mark them as lost,
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    we also send them
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    to a long-term
    nurture sequence.
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    So this LTN is called
    long-term nurture in
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    our lead nurturing
    model in
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    which we then understand
    who this person is.
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    For example, if
    they selected
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    landing page was one of
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    the services they
    were interested in,
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    we would then start
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    a long-term
    nurture sequence,
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    which has landing page
    as the core focus.
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    So in this example here,
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    this is the long-term
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    nurture sequence
    for landing pages.
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    And as you can see
    here, it's basically
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    an email sequence with
    around 14 emails.
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    And we send them
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    over a period of
    about six months.
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    So the objective of
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    this funnel is
    that we share
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    more relevant
    information and
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    get them on a
    call with us.
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    So if we see with every
    email we send out,
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    we have a call to action,
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    which is book a
    call with us,
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    and we will try
    to keep on doing
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    this until we don't
    hear anything back.
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    But at the same
    time, we do also
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    score and we do a
    lot of other stuff,
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    which I'll show in
    the future videos.
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    Leave a comment below if
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    you want to see
    that stuff.
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    I'll be happy to share it.
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    This is how you
    will build this.
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    We use a tool called
    Active Campaign.
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    I'll put a link in
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    the description below
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    so you can have a
    look at this tool.
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    It's really nice,
    it's really powerful,
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    and I prefer it
    over HubSpot or
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    Mailchimp or some of
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    the complex
    tools out there.
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    So it does a lot
    of heavy lifting
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    and is relatively
    quite cost effective.
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    So what are the
    benefits of
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    a good lead
    nurturing system?
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    A good lead nurturing
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    system allows automation.
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    So it's an
    easy-to-automate strategy,
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    so you don't have
    to work manually.
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    Rather than sending
    people emails one by one,
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    you can build a system
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    that works in
    the background,
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    saving you time
    and effort,
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    which you can save for
    other crucial tasks.
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    The only time
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    a manual intervention
    is required
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    when somebody
    raises their hand
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    up and shows
    buying intent.
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    It will obviously save
    you time and money.
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    Yes, it is
    obviously time or
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    cost saving because it
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    runs without any
    manual work,
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    which eventually
    saves costs.
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    It is automated, so
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    there's less
    room for errors,
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    especially when you
    create buyer personas and
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    you have a related content
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    type for every persona.
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    It means the system
    already knows
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    which resource needs to be
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    offered to get
    better results.
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    And lead nurturing
    is great
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    as it offers relevancy.
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    When you define your
    lead nurturing properly,
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    your prospects will
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    receive personalized
    content.
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    Otherwise, there's a
    chance your prospect
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    could receive
    irrelevant things,
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    resulting in loss
    of interest,
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    and eventually, they
    will be turning cold.
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    Through lead nurturing,
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    you can also understand
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    where prospects are
    in the s ales funnel,
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    whether they are in
    the top of the funnel,
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    middle of the funnel or
    bottom of the funnel.
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    Depending on their intent,
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    you can offer
    relevant information.
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    So how to start
    lead nurturing?
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    So now as you
    understand what
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    lead nurturing is,
    what it is used for,
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    and what it can
    do for you,
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    the question is where
    and how do you start?
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    One thing you need to
    understand that it's
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    obviously, without
    an email list,
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    you cannot really
    implement lead nurturing.
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    You can do lead
    nurturing with SMS,
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    but I would suggest if
    you're starting out,
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    just make sure you
    have an email list.
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    To build an email
    list, you can create
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    a lead magnet or have
    a newsletter signup.
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    Let's discuss this. What
    is the lead magnet?
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    A lead magnet can be
    a piece of content,
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    an e-book or a white
    paper that contains
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    a freebie that prospects
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    will exchange with
    their email address.
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    For example, I created
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    this sales funnel
    mind map that
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    shows various
    examples of content
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    you can use at
    each stage of
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    the buyer's
    journey and how
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    leads flow through
    each stage one by one.
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    Then I added
    this mind map to
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    one of my blog posts
    as a lead magnet.
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    Prospects need to
    share their name and
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    email to access the
    sales funnel mind map.
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    So now here, I
    get their emails.
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    This is the first
    time when I get
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    subscribers into my
    lead generation system.
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    So next up is
    a newsletter.
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    You can share relevant,
    valuable information
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    with your prospects
    via a newsletter.
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    It gives you direct access
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    to your prospect's inbox,
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    allowing you to share
    engaging content
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    and promote your sales.
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    For example, on a blog,
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    you can have an email
    newsletter signup,
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    and when visitors sign up,
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    they will get, let's
    say, a welcome series.
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    A welcome series
    is part of
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    many sequences you can
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    use in a lead
    nurturing system.
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    We will talk more about
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    different types of lead
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    nurture sequences
    in a future video.
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    For now, remember, with
    the welcome series,
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    you can tell
    your subscribers
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    more about who you are,
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    what they can
    expect from you,
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    how many emails you'll
    be sending them,
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    and how often you'll
    be sending them
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    so that you set
    the expectation.
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    All right, guys.
    There you have it.
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    I hope you got value
    from this video.
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    Lead nurturing is
    the last topic
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    and cannot be covered
    in a single video.
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    So subscribe to
    my channel for
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    more videos on various
    topics like this one.
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    And in the future,
    I'll be covering
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    types of lead
    nurturing sequences.
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    See you next time.
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    Till then, thank you,
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    and have a great one.
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    [MUSIC]
Title:
Convert Leads into Customers With Lead Nurturing | Lead Generation
Description:

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Video Language:
English
Duration:
08:43

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