Digital Marketing Courses in Pune | Victorious Digital Marketing Course #digitalmarketingcourse
better customer service if I talk about CRM in bullet point then you can provide better customer service increase your sales can be generated because cold customer or confused customer if he has inquired then one day he will give decision but you have to make a relationship with the customer through the relationship management tool. Improved customer retention, suppose you have a product and you want to sell a shirt based on e-commerce platform You can sell multiple shirts, trousers or any of your X, Y, Z products. You can also use the Customer Relationship Management tool to retain customers. Managed communication is not possible if you have more leads and data. So it is not possible for you to call every customer and convince them and communicate with them. That's why we connect with them through customer relationship management tool, mail or SMS. Secondly, your sales increase by 10x through the customer relationship management tool.