< Return to Video

brian regan UPS

  • 0:01 - 0:02
    We just moved.
  • 0:02 - 0:02
    I
  • 0:02 - 0:04
    called UPS
  • 0:04 - 0:06
    to ask them to help out with some boxes.
  • 0:07 - 0:08
    Now they're a good service,
  • 0:08 - 0:11
    but you have to have information ready about your boxes before you even call them.
  • 0:11 - 0:12
    I had no idea.
  • 0:13 - 0:13
    I called them up.
  • 0:13 - 0:16
    “Yeah, I have ten boxes, could you come pick them up?”
  • 0:16 - 0:18
    “We need to know the weight and the girth.” [LAUGHTER]
  • 0:22 - 0:22
    "OK,
  • 0:22 - 0:23
    goodbye."
  • 0:31 - 0:31
    So, I call back,
  • 0:31 - 0:33
    "We need the weight and the girth.”
  • 0:33 - 0:34
    "OK,
  • 0:34 - 0:36
    I don’t know what the weight is
  • 0:36 - 0:37
    and
  • 0:38 - 0:40
    and I don’t know what girth means. [LAUGHTER]
  • 0:44 - 0:46
    So, now what's the procedure?"
  • 0:51 - 0:54
    So, this guy talks to me like I'm 4 years old.
  • 0:54 - 0:54
    “Well,
  • 0:54 - 0:56
    do you have a bathroom
  • 0:56 - 0:56
    scale.”
  • 0:57 - 0:57
    Yeah,
  • 0:57 - 0:59
    but if I put the box on a scale,
  • 0:59 - 1:01
    it's going to cover up the numbers. [LAUGHTER]
  • 1:04 - 1:06
    What do I take them off really quick?
  • 1:10 - 1:10
    [LAUGHTER]
  • 1:10 - 1:11
    Zero!
  • 1:11 - 1:12
    I’m not fast enough.
  • 1:15 - 1:16
    What's he talking about?
  • 1:19 - 1:20
    So, then he gives me like his Mr.
  • 1:20 - 1:22
    Wizard formula.
  • 1:22 - 1:25
    How about if you stand on the scale and weigh yourself,
  • 1:25 - 1:26
    get off the scale,
  • 1:26 - 1:27
    pick up the box,
  • 1:27 - 1:28
    get back on,
  • 1:28 - 1:30
    weigh you and the box together and subtract your own weight."
  • 1:30 - 1:32
    I'm going, "slow down!"
  • 1:35 - 1:35
    Hold on,
  • 1:35 - 1:36
    professor.
  • 1:40 - 1:42
    I know this guy's never tried this because I
  • 1:42 - 1:45
    tried it and you still can't see the numbers! [LAUGHTER]
  • 1:59 - 1:59
    What am I?
  • 1:59 - 2:00
    Mr.
  • 2:00 - 2:01
    Olympia.
  • 2:08 - 2:09
    3 pounds.
  • 2:18 - 2:20
    Then I had to hang up in the middle of his girth formula.
  • 2:22 - 2:23
    He kept assuring me it was easy.
  • 2:24 - 2:24
    "You know,
  • 2:24 - 2:26
    the girth is very simple to figure out.
  • 2:26 - 2:29
    You take the length and you double that by the smaller of
  • 2:29 - 2:32
    the height after you triangulate the hypotenuse from the third side."
  • 2:32 - 2:32
    “Okay,
  • 2:32 - 2:33
    I got to go.”
  • 2:34 - 2:36
    I'm getting another call.
  • 2:37 - 2:37
    Yeah,
  • 2:37 - 2:38
    I'm too stupid to talk to you.
  • 2:38 - 2:39
    I just
  • 2:39 - 2:41
    want to not be on with you any longer.
  • 2:45 - 2:45
    So, this is true.
  • 2:46 - 2:48
    I figured I would call back and just make up some numbers,
  • 2:48 - 2:48
    you know.
  • 2:49 - 2:51
    Let them come out and pick them up.
  • 2:52 - 2:52
    If it's wrong,
  • 2:52 - 2:53
    I'll pay the difference.
  • 2:53 - 2:54
    Just
  • 2:55 - 2:56
    dispatch the truck. [LAUGHTER]
  • 2:58 - 2:59
    Please.
  • 3:02 - 3:03
    So, I called back,
  • 3:03 - 3:03
    yeah,
  • 3:03 - 3:04
    I
  • 3:04 - 3:06
    have 10 boxes
  • 3:06 - 3:07
    and—
  • 3:08 - 3:08
    no,
  • 3:08 - 3:09
    I'm another guy. [LAUGHTER]
  • 3:12 - 3:13
    Yeah,
  • 3:13 - 3:14
    and they all weigh exactly
  • 3:15 - 3:19
    22 pounds and they'll have a girth of
  • 3:23 - 3:25
    “Three what?”
  • 3:25 - 3:26
    “Three girth units.”
  • 3:33 - 3:34
    "Come pick them up,
  • 3:34 - 3:34
    please.
  • 3:35 - 3:35
    I'm,
  • 3:35 - 3:36
    I'm begging you.
  • 3:36 - 3:36
    They're
  • 3:37 - 3:39
    boxes and they're brown
  • 3:39 - 3:40
    and they have tape all on them
  • 3:41 - 3:43
    and they probably fit on a dolly." [LAUGHTER].
  • 3:46 - 3:47
    Why must you torture me?
Title:
brian regan UPS
Description:

more » « less
Video Language:
English
Team:
BYU Continuing Education
Project:
COMMS-051 (BYUIS)
Duration:
03:49

English subtitles

Revisions